Mercure Hotel Hannover Mitte

Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 1,413 reviews

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Hotel extras

  • ALLSAFE certified (in cooperation with SGS Fresenius); Safe getaway with us

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Your meetings and events

Great views for your meetings, conferences and parties: Host your business events in the events area on level 6 of our Mercure Hannover Mitte hotel with its view out over the city. The 7 meeting rooms at our CCH-certified hotel are perfect for your events for up to 120 participants. The technical facilities are state-of-the-art and are checked regularly. All rooms have WIFI and DSL. Plenty of natural light ensures a pleasant atmosphere. You can rely on our professional support in planning, organizing and hosting your event - we will, of course, take all your requirements into account.

Room descriptions and layouts

11 

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility. adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,413 reviews

TripAdvisor Rating  4.0/5  651 reviews

Customer review rating 3.5/5

Frankie Business - Confirmed reviews ALL

All was fine but the internet connection failed. I had no connection and the staff was not able to help me and have put me into contact with an IT company who promised to call me back, but never did. As my visit is business related, internet connection to work on mails is very important to me. As i had no problem in other hotels the day before and after Mercure, the problem is not related to my laptop but merely to the hotel Wifi. If you want to profile yourself as a business hotel, than make sure you have decent assistance in case of internet problems please.

Dear Mr. C., thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stefanie Rockmann Coordinator Guest Relation

Very helpful staff

Customer review rating 5.0/5

Richard Business - Confirmed reviews ALL

I stayed for 2 nights and it was a great experience - comfortable room and a really good team working there

Dear Richard M., thank you very much for your outstanding ratings regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Rockmann Coordinator Guest Relation

Not so good

Customer review rating 1.5/5

Simon Business - Confirmed reviews ALL

In the bathroom, the ceiling panelling was open, there was old hair in the sink. In the living area there was a headprint in the wall. Unfortunately, the room stank of decay. I told this to the receptionist, he expressed his sympathy - but could or would do nothing. For a room for 120 €, this is not a brilliant performance. I had just chosen this hotel because it was a bit more expensive to avoid something like this. I could sleep from 1 am to 4 am because of the smell. It was not very relaxing. I also told him about the smell in the morning. The woman at reception at least wanted to buy me a drink. I won't be coming back any time soon.

Sehr geehrter Herr H., vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen Stefanie Rockmann Koordinatorin Guest Relation

Great Stay

Customer review rating 5.0/5

Teresa E. Couples - Confirmed reviews ALL

A great location just outside the hustle of the city with public transport very close by which was what we were looking for when we chose here. There are also plenty of good eating options nearby. Everywhere in the hotel is exceptionally clean with good size rooms. We were there for 3 nights and were offered the option to decline maid service and were given a voucher for two soft drinks. The breakfast was great with a huge choice of both hot and cold and this set us up for the day. Really pleasant staff in the restaurant as well as throughout the hotel. Our only disappointment was the bar was closed when we wanted a drink at 9.30pm on the Sunday evening but there were other options close by instead.

Dear Mrs. E., thank you very much for your outstanding ratings regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Rockmann Coordinator Guest Relation

Good stay

Customer review rating 4.5/5

Bob Families - Confirmed reviews ALL

Everything as expected, no complaints

Dear Mr. M., thank you very much for your outstanding ratings regarding your stay at the Mercure Hotel Hannover Mitte. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Rockmann Coordinator Guest Relation

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Other web-users rate our hotel

  • 549 reviews 9.3/10 Location
  • 810 reviews 7.3/10 Room
  • 812 reviews 9.1/10 Service
  • 24 reviews 7.9/10 WiFi
  • 516 reviews 8.9/10 Breakfast
  • 376 reviews 7.1/10 Cleanliness
  • 154 reviews 9.2/10 Vibe
  • 141 reviews 4.6/10 Value

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