Hotel - Mercure Hotel Hannover Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Mitte

4.0/5 616 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bike rack facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CONTINENTAL AG0.8 km / 0.5 mi DEUTSCHE TELEKOM3 km / 1.86 mi DKV0.2 km / 0.12 mi IG BCE0.7 km / 0.43 mi NORD LB2.3 km / 1.43 mi SOLVAY3.8 km / 2.36 mi T-MOBILE0.8 km / 0.5 mi VW NUTZFAHRZEUGE6.5 km / 4.04 mi
DEUTSCHE BAHN AG0.5 km / 0.31 mi DG BANK1.3 km / 0.81 mi IBM TRAININGSCENTER0.8 km / 0.5 mi IG METALL0.1 km / 0.06 mi NRG3.7 km / 2.3 mi SPARKASSENAKADEMIE2.6 km / 1.62 mi UESTRA VERKEHRSBETR.0.7 km / 0.43 mi

Congress centre

HANNOVER KONGRESS3 km / 1.86 mi

Exhibition centre

MESSE HANNOVER10.5 km / 6.52 mi

Your meetings and events

Great views for your meetings, conferences and parties: Host your business events in the events area on level 6 of our Mercure Hannover Mitte hotel with its view out over the city. The 7 meeting roomsat our CCH-certified hotel are perfect for your events for up to 120 participants. The technical facilities are state-of-the-art and are checked regularly. All rooms have WIFI and DSL. Plentyof natural light ensures a pleasant atmosphere. You can rely on our professional support in planning, organizing and hosting your event - we will, of course, take all your requirements into account.

Mercure Hotel Hannover Mitte Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KLAGESMARKT 1 20 m2 3 m 0 0 6 0 0
KLAGESMARKT 2 20 m2 3 m 0 5 6 0 0
KLAGESMARKT 3 20 m2 3 m 0 5 6 0 0
KLAGESMARKT 4 20 m2 3 m 0 5 6 0 0
KLAGESMARKT 1+2 40 m2 3 m 24 15 15 12 0
KLAGESMARKT 3+4 40 m2 3 m 24 15 15 12 0
BUSCH 53 m2 3 m 40 20 22 24 0
LAVES 53 m2 3 m 40 20 22 24 0
SPRENGEL 53 m2 3 m 40 20 22 24 0
LAVES/SPRENGEL 106 m2 3 m 70 30 40 40 0
BUSCH/LAVES/SPRENGEL 159 m2 3 m 120 40 36 80 0
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 4-star Mercure Hotel Hannover Mitte, you have the choice between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with twin beds or a queen-size bed. We have a room suitable for guests with reduced mobility.adapted room available for guests with reduced mobility. All 170 rooms in our hotel are air-conditioned and have free WIFI and DSL. 1 child aged up to 12 years may stay in your room for free. Your pet is also welcome to stay (charge of EUR 15/night).

  • 171 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 3,239 reviews

Our guest reviews for
Mercure Hotel Hannover Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 616 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
20/02/2020 TripAdvisor review
« Trip to see football match »

We stayed for 4 nights to include the Hannover - Hamburg match. Very comfortable stay. Good ambience in lounge and bar area. Night porter to be commended for helping us resolve a problem with the safe at 1 am. Have stayed here a few times and each time have been very satisfied. Extra pillows provided as requested. Hotel staff are always welcoming and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PatrickC5510, Thank you so much for taking the time and effort in writing this great feedback. We appreciate your business and the confidence you have placed in us. We hope to have the opportunity to see you again soon. Best regards and take care, Your team of Mercure Hotel Hannover Mitte

Anonymous Business - 12/02/2020 Confirmed reviews ALL
« Normal stay, nothing special. »

The rating is not perfect due to the fact that the bed is not comfortable at all for me. The linen was too small, the pillow far too soft.

Roman P. Business - 10/02/2020 Confirmed reviews ALL

comfortable and quite room. very clean, friendly stuff, tasty food. It was a excellent time there.

Niklas Business - 31/01/2020 Confirmed reviews ALL

- Overall good. - Check-in took a bit long - It was intransparent to me, why a security deposit was placed on my credit card. And why I had to pay seperately at check-out?

Stephan Solo - 29/01/2020 Confirmed reviews ALL
« Solid city hotel in central Hanover »

The booking process and checkin was smooth and the reception staff is very friendly. The rooms are modern with comfortable beds and offer a good soundproofing. Breakfast is rich and of good quality. However the hot food, especially the scrambled eggs should be placed in some closed heatbox. Its currently in a pan under a heat lamp so vapour can escape and the eggs get dry and develop a strange flavour after a short while. However if you manage to be there at 6.30 am which is when the breakfast starts then you are fine. Overall the hotel offers all you need for a business trip. However I would not recommend it for a leisure trip because it lacks if any wellness area and the idea to visit a nearby fitness club for a extra but reduced fee isn't really acceptable for the price you pay.

Anonymous Solo - 26/12/2019 Confirmed reviews ALL
« Very clean hotel with good friendly service »

Excellent hotel. I enjoyed my stay. Very friendly staff at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N, Thank you for your great review and feedback. I am very pleased that you felt comfortable with us. We hope to have the pleasure of welcoming you back soon. Kind regards, Charlène Koch Assistant Front Office Manager

Mark Couples - 23/12/2019 Confirmed reviews ALL
« Comfortable and relaxing »

Very satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for choosing to stay with us and for taking the time to give us your wonderful feedback. Great to see you had such a good experience with us. We hope to have the pleasure of welcoming you back soon. Kind regards, Charlène Koch, Assistant Front Office Manager

Uk-traveller Business - 21/12/2019 Confirmed reviews ALL
« Nice and clean no frills hotel near city centre »

Arrived early (before 12pm) and was initially told to wait till 3pm or pay extra. However, when I showed an email I had received from Arcor about being able to check in early, they checked me in without any more fuss (relief!). Otherwise, the hotel is a very good place to overnight on a business trip to Hannover, and I tend to chose it over other Mercures in the city because of its location and it seems a more recent build with a fresh feel to it. The food in the restaurant is decent and the staff are all really friendly and competent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UK-traveller, Thank you for choosing to stay with us and for taking the time to give us your feedback. I am very sorry you had some difficulties during your arrival. Of course I will share your comments with out team to avoid situations like this. As your comfort is very important to us, we really appreciate your feedback. We hope to have the pleasure of welcoming you back soon. Kind regards, Charlène Koch, Asistant front office manager

Contitech Business - 18/12/2019 Confirmed reviews ALL
« cozy, close to the city center »

overall it's a nice hotel; good breakfast, good coffee, friendy staff a bit far from the train station (in case of rain), very small rooms, missing a launge to wait for the colleagues/chatting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you for taking the time and effort in writing this feedback. We appreciate your business and the confidence you have placed in us. We are looking forward to welcoming you again in the close future Kind regards, Charlène Koch, Assistant Front Office Manager

Harald Business - 13/12/2019 Confirmed reviews ALL
« Top business Hotel »

Wie immer "Alles top"

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Harald, herzlichen Dank für diese positive Bewertung und die investierte Zeit. Es freut uns sehr, dass alles zu Ihrer Zufriedenheit war. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit vorweihnachtlichen Grüßen, Charlène Koch, Stellv. Empfangsleitung

Allan B. Couples - 09/12/2019 Confirmed reviews ALL
« Pleasant stay in a well situated Mercure »

Satisfactory and quiet stay close to center. Rooms ok and breakfast as - altough the selection did not reaveal we are in Germany Service very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for choosing to stay with us and for taking the time to give us your great feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Charlène Koch, Assistant Front Office Manager

Yuanyuan J. Couples - 09/12/2019 Confirmed reviews ALL
« Disappointing »

Well, the queen sized bed only has a single blanket like (80*200cm) then I called reception and ask for a big one. But I still get another small one like for baby... unbelievable... super disappointing with my stay with Mercure this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuanyuan J., Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. As german standard all our blankets have the size of 135 cm x 200 cm. So this is the size we provided in your room and we also brought to your room then after contacting us. We hope to see you again soon, Sincerely, Your team of Mercure Hannover Mitte

Des C. Business - 27/11/2019 Confirmed reviews ALL
« Efficient, clean and comfortable »

I arrived late and was efficiently checked in. My room on the 4th floor was recently renovated and had a clean feel about it. I slept in perfect quietness. Shower and bathroom facilities all worked well. Breakfast was excellent for choice and quality. My only criticism is that there are not enough lifts and I had to wait very long for each lift transfer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for choosing to stay with us at Mercure Hotel Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards Julia Neubrand Front Office Manager

Julian &. C. Couples - 25/11/2019 Confirmed reviews ALL
« Friendly Hotel in Hannover »

Friendly helpful staff and a great bar/restaurant run by a tall bloke with a beard. He is a star! Our family meetings were enhanced by the great food wine and beer served by this friendly giant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for choosing to stay with us at Mercure Hotel Hannover Mitte and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We will share your feedback with our collegue from the bar; for sure he will be glad. We are looking forward to welcoming you back again soon. Kind regards Julia Neubrand Front Office Manager

Anonymous Business - 13/11/2019 Confirmed reviews ALL
« thumb up »

all o.k.

Anonymous Business - 11/11/2019 Confirmed reviews ALL
« Everything o.K. »

Everything o.K.

G.k. Families - 11/11/2019 Confirmed reviews ALL
« Disappointed »

On our arrival we were delighted with the setup. At about 18.00h we walked out and returned at about 23.00h only to find, that the bathroom smelled heavily of cigarette smoke. We rang the reception to complain. They did not seem overly concerned but offered us a different room. Being tired from the day we could not relate to the idea having to pack and unpack again. Instead we were hoping letting some fresh air in might help. In the middle of the night we woke up from the cigarette smell being so strong now even in our room, probably leaking through the bathroom door which did not close tightly. Most disappointing however was the handling of our repeated complaint at the reception. They regretted that a refund was impossible as we paid for the room at the time of booking. Any further options like a voucher or a breakfast FOC could not be decided by the young gentleman serving us as he was only an apprentice. The second gentleman at the counter next to him who would have been authorised tried his hardest to not join into the conversation. Also as a silver card member we expected a welcome drink which we did not receive. So we left very disappointed and with a headache from a smokey room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear´G.K., Thank you for taking the time to tell us about your experience. I am sorry that your experience with the issues and the handling of our staff did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have raised your concerns with our Housekeeping Manager for investigation and necessary follow up. As an excuse, I credited 500 points on your account. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène Koch, Assistant Front Office Manager

Anonymous Business - 28/10/2019 Confirmed reviews ALL
« Reward points »

I cannot confirm the reward point in my apps. Does it need time to get the points? When I asked about the front during checked in, it was already registered front office said. Please let me confirm.

L Business - 15/10/2019 Confirmed reviews ALL
« Okay »

Cheap furniture- no iron in the room- blanket/bed spread was barely large enough for one person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for taking the time and effort in writing this feedback. We appreciate your business and the confidence you have placed in us. I am sorry to learn that the experiences we provided fell below you expectation and I hope we have the opportunity to better serve you in the future. Kind regards Charlène Koch Assistant Front Office Manager

Irene W. Couples - 13/10/2019 Confirmed reviews ALL
« peaceful haven »

Very good. Enjoyable breakfast with plenty of choice. Pleasant bar to relax in or soak up the ambiance. Staff very friendly. Pillows could be better and more choice of tea/coffee in the room would be good but over all - very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for choosing to stay with us and for taking the time to give us this awesome feedback. Wonderful to see you had such a great experience with us. We all look forward to welcoming you back again soon. Kind regards, Charlène Koch, Assistant Front Office Manager

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