The hygiene concept ALLSAFE of Accor Hotels in Germany was tested in dealing with COVID-19 on the basis of a catalog of measures that considered the legal requirements in force in Germany at the point of the audit. The implementation of these hygiene measures and additional measures for contact minimization were verified by an audit on 03.05.2021 by SGS INSTITUT FRESENIUS in Novotel Hildesheim.

Novotel Hildesheim Hotel 4 stars

Name: Novotel Hildesheim
Address: HILDESHEIM, 31134, GERMANY
Telephone: (+49)5121/17170
Rating: 4.4

Customer review rating 4.4/5 605 reviews

ALLSAFE approved hotel

Your loyalty is rewarded

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+ 20 Services

Novotel Hildesheim Hotel

Hotel that makes every moment matter

We have intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness protocols & standards & ensures that they are adhered to in this hotel.

Mr Henry John, Hotel Manager

Upscale middle-class hotel for business, trade fair, visits. City tours and family short trips. Novotel Hildesheim with its architecture, surrounded by an idyllic park, in the city center, not far from the main train station, offers an excellent starting point for a stay in the historic city. The 4-star Novotel offers many business and private venues thanks to its large number of rooms.

Novotel Hildesheim, with its historic architecture, surrounded by an idyllic park in city center, not far from the main train station, offers an excellent starting point for a stay in the historic city.

Hotel extras

An ALLSAFE-certified hotel
Located in the heart of the city, 5 minutes to the historic center
Cable TV and desk in the room as well as meeting rooms
Relaxation in the quiet courtyard with Mediterranean cuisine
Toast, coffee and tea free of charge from 4 a.m. in the stylish bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Hildesheim

Bahnhofsallee 38
31134 hildesheim
germany

Tel: +49512117170

Fax: (+49)5121/1717700

Check-in from 15h00

Check out up to 12h00

By plane
HANNOVER AIRPORT At 50km / 31.07 miles
By train
HILDESHEIM At 0.5km / 0.31 miles

GPS :52.155709, 9.95596

BOSCH BLAUPUNKT 6.0 km / 3.73 mi
COCA COLA 3.0 km / 1.86 mi
JENSEN SENKING 10.0 km / 6.21 mi
METTLER TOLEDO 10.0 km / 6.21 mi
MOTOROLA 17.0 km / 10.56 mi
SPARKASSE 3.0 km / 1.86 mi

Hotel services

RESTAURANT SULTINO

Due to the current situation, our restaurant is closed until further notice. We are happy to offer you small snacks at our reception.

Kukime Non contractual photo

KENNEDY S BAR Non contractual photo

Kennedy's bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 5pm to 2am, the bar also serves light American-style snacks.

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

8 Meeting rooms
Business Center
- Self service business center
- Business center is wheelchair accessible

Hotel informations
- 120 rooms
- One room for people with reduced mobility
- No family room
- 2 connecting rooms
- 120 non-smoking rooms
- 2 floors
Languages spoken at the hotel
- English
- German
Laundry / Valet Services
- Pressing Additional charge
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- High Speed WiFi Additional charge
- WiFi at the hotel
- High Speed internet Additional charge
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception

Private outdoor parking Additional charge
- On site
- 170 parking spaces
- Public
- Parking opened 24/7

Services for children
- Play area

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 16 participants
- U-shaped Room 12 participants
- Board-room 10 participants
- Classroom style 16 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 25 participants
- Classroom style 7 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 5 participants
- Classroom style 3 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 5 participants
- Classroom style 7 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 5 participants
- Classroom style 7 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 5 participants
- Classroom style 7 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 5 participants
- Classroom style 7 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 7 participants
- U-shaped Room 5 participants
- Board-room 5 participants
- Classroom style 7 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 13 participants
- U-shaped Room 7 participants
- Board-room 30 participants
- Classroom style 13 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 25 participants
- U-shaped Room 13 participants
- Board-room 25 participants
- Classroom style 25 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 37 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style 37 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 45 participants
- U-shaped Room 23 participants
- Board-room 23 participants
- Classroom style 45 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 50 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 50 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Torhaus	35 m²	3 m	16 participants	12 participants	10 participants	16 participants	Configuration is not available for this hotel
Suelte 1	65 m²	5 m	7 participants	5 participants	25 participants	7 participants	Configuration is not available for this hotel
Suelte 2	65 m²	5 m	7 participants	5 participants	5 participants	3 participants	Configuration is not available for this hotel
Suelte 3	65 m²	5 m	7 participants	5 participants	5 participants	7 participants	Configuration is not available for this hotel
Suelte 4	65 m²	5 m	7 participants	5 participants	5 participants	7 participants	Configuration is not available for this hotel
Suelte 5	65 m²	5 m	7 participants	5 participants	5 participants	7 participants	Configuration is not available for this hotel
Suelte 6	65 m²	5 m	7 participants	5 participants	5 participants	7 participants	Configuration is not available for this hotel
Suelte 7	65 m²	5 m	7 participants	5 participants	5 participants	7 participants	Configuration is not available for this hotel
Suelte 1-2	125 m²	5 m	13 participants	7 participants	30 participants	13 participants	Configuration is not available for this hotel
Suelte 1-3	189 m²	5 m	25 participants	13 participants	25 participants	25 participants	Configuration is not available for this hotel
Suelte 1-4	252 m²	5 m	37 participants	12 participants	12 participants	37 participants	Configuration is not available for this hotel
Suelte 1-5	314 m²	5 m	45 participants	23 participants	23 participants	45 participants	Configuration is not available for this hotel
Sueltehalle	700 m²	5 m	50 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	50 participants	50 participants

Unsure of the capacity needed for your event?
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Look for another hotel
Convert different units of measurement and make organising your events easier.

Indoor and Outdoor facilities
Screen
Flipchart
Auditorium
TV with VCR
Podium
Lectern
Day light
WIFI access
Syndicate rooms
Airconditioned meeting room
High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with a double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Standard Room with queen-size or single bed

Max. number of persons: 1
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room with a double bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

EXECUTIVE - 1DB BED

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Family room

Max. number of persons: 4
Area: From 20 m² / 215 sq ft

Business Desk

Quite nice hotel

Anonymous Business - 14/07/2020 Confirmed reviews ALL

The overall experience in Novotel Hildesheim was quite nice.

Dear Stephan H., Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to be able to return to a normal breakfast as soon as possible. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henry John General Manager

Disappointed !

Parisian75006 Couples - 25/12/2019 TripAdvisor review

We decided to change and were happy to go here but what a disappointment ! Rooms are old fashioned but also this f.... air extractor killed the night! If there were any advantages they were properly hidden!

Dear Parisian75006, We are very sorry that your stay didn't go according to your expectations. We sincerely apologize for the inconvenience and hope that it has not left a lasting negative impression. with friendly greetings from Hildesheim

Herwig Business - 17/10/2019 Confirmed reviews ALL

It is always a pleasure to stay in your hotel. Everything from check in to leaving runs smoothly, you know my little habits by now and accommodate for them.

Sehr geehrter Herr V., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hildesheim. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Bezüglich der Anmerkung Frühstück, das besprechen wir vor Ort. Bis demnächst. Mit herzlichen Grüßen Henry John Hoteldirektor

Excellent stay

Jos076 Family - 07/08/2019 TripAdvisor review

The rooms (type superior) were booked far in advance and were including breakfast and cancellation-option 156€, which was only done because I could use 80€ reward points. The hotel is located in an old cloister with surrounding parc, close to the centre of Hildesheim. Nice rooms, free minibar and high speed wifi was included ( I asked for the wifi code but the receptionist said that was not necessary; strange. It saw only the free-internet on my phone... But this also turned out to be “high speed”: 38 Mb up and down) Bathroom ok, with plenty of stuff. Breakfast (on sunday) was one of the best I have had. You immediately get your own pot of good coffee. It was the only hotel where I have seen freshly made, warm, apple crumble for breakfast! At checking out they asked for the minibar; I had to remind them that that was included... Also my reward-points-reduction was forgotten. Parking costs 8€. But after all a good stay; advisable.

Dear Guest, thank you for your good feedback and that you enjoyed your stay in Novotel Hildesheim. We would be glad to welcome you and your family soon again. Greetings from Hildesheim Katrin Probst Front Office

Very Nice Hotel

Climber36811967942 Family - 18/07/2019 TripAdvisor review

We stop at this Hotel in the way back to Sweden. It is Great location, Easy parking, New building, Very clean. Nice common area. We were in a family trip and we took the offer of two rooms with the second 50% off. It was a very good ratio quality/price.

Dear Guest, thank you so much for your great feedback. We're really glad enjoyed your stay in Novotel Hildesheim. It would be a pleasure for us to welcome you soon again. Greetings from Hildesheim Katrin Probst Front Office

Great location, rooms very basic

SingaporeTaN Business - 18/05/2019 TripAdvisor review

Overall the Novotel quality was lacking. Having booked a room with queen bed, I was moved to a single bed room! The breakfast is okay, but gets boring after just one time. I write this review while staying at another Novotel property, and the quality is far different!

Dear SingaporeTaN, thank you for sharing your experience during your stay with us. We assure you that we will share your comments with the respective departments and hope that you'll welcome us soon again. Kind regards Laura Schliwinsky, Front Office

Clean and efficient

James Business - 14/05/2019 Confirmed reviews ALL

Everythin works we1ll and the staff are friendly. Unfortunately this hotel has fallen behind other Novotels in both furnishings and facilities I.e gym. It needs an update.

Dear James J., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Schliwinsky, Front Office

Calm and stylish hotel

mmsq Family - 08/05/2019 TripAdvisor review

We had great time at Novotel Hildesheim. We are a family with two chidren. The room was spacious, there was a coffee machine and free sweets. Beds comfortable and it was really quiet during the night. And the breakfast ended up a perfect stay. Highly recommended.

Dear Guest, thank you so much for your great feedback. We're glad that you enjoyed your stay in the Novotel Hildesheim and hope that you'll visit us again. Greetings from Hildesheim Katrin Probst Front Office

good but check your booking

gordonl48 Business - 15/04/2019 TripAdvisor review

This Novotel is in a great position to explore Hildesheim. But imagine my shock when I arrived with my confirmation email and online check in all done and they said "no you don't have a reservation". Luckily they had rooms available. So I would advise to phone them, talk to a human and make sure the booking has made it through the internet. My subsequent email to customer service also seems to have fallen on deaf ears which is disappointing.

Dear gordonl48, thank you for sharing your experiences with us. We apologize very much for the difficulties during check-in. We would be glad if you'll give us a chance to serve better next time. Greetings from Hildesheim Laura Schliwinsky, Front Office

Facility and Employees are Great

Kevin L Business - 11/02/2019 TripAdvisor review

The Staff was excellent and helpful. The bartenders were great and were great to talk to in the evenings. The breakfast was excellent with plenty of selections. I like this hotel and will be back anytime I am in Hildesheim.

Dear Wanderer32876369305, thank you so much for your fantastic feedback. We'll share it with our team. We look forward to welcoming you back soon. Greetings from Hildesheim Laura Schliwinsky, Front Office

Feeling well and welcome

Karsten G. Business - 06/09/2018 Confirmed reviews ALL

I always really enjoy every single of frequent stays in "my" Novotel in Hildesheim. A huge annoyance are the periodical trade fares during which the availability and pricing for accomodation becomes unreliable. But I don´t really expect that this can be changed somehow. Perhaps make me happy with cherry marmelade for breakfast one day ;-)

Sehr geehrter Herr G.; wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hildesheim. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Katrin Probst Empfangsmitarbeiterin

Great stay

Bob Business - 01/07/2018 Confirmed reviews ALL

All well but would have been happier with an offer of room service after 10.00 pm as my flight was delayed.

Dear Robert L., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rose Front Office Manager

Toll

R. Business - 13/03/2018 Confirmed reviews ALL

Toll

Sehr geehrter Herr R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hildesheim. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Michael Rose Empfangsleiter

Zia Business - 26/10/2017 Confirmed reviews ALL

everything was OK. items available in restaurant for dinner was so limited.

Dear Mohammad Z., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rose Front Office Manager

Dansk T.

Dansk T. Families - 31/08/2017 Confirmed reviews ALL

It was only a one night stay. Breakfast was fine

Dear Eivind T., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katrin Probst Front Office

Wunderbar

T. Business - 25/08/2017 Confirmed reviews ALL

No complaint, was enjoying my stay. Perfect.

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Hildesheim. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Michael Rose Empfangsleiter

Very good, comfortable hotel

Tomasz Families - 22/08/2017 Confirmed reviews ALL

Very nice place, comfortable hotel in a historic building close to the Old City in Hildesheim with free spacious parking. Friendly staff, very good breakfast and big clean rooms. Nespresso coffee machine and home-made honey were really a great surprise. The only problem was a missing safe in the room. Or maybe I just couldn't find it staying one night only. By the way that was the second problem: I would like to stay here longer;-)

Dear Tomasz M., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the next stay you can take a safe on the front desk free of charge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rose Front Office Manager

Ole S. Families - 29/07/2017 Confirmed reviews ALL

It was great with nice rooms and good service

Dear Ole s., We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rose Front Office Manager

Anonymous Families - 24/07/2017 Confirmed reviews ALL

In the family Room the bed for the children is very very very bad

Dear Dorthe K., Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be sure that we share the problems with the bad beds with our managing directors. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Rose Front Office Manager

Nice with a german's approach

Frédéric Families - 15/07/2017 Confirmed reviews ALL

Nice room nice hotel but on the first day, it was far from a "feel welcome" approach - no wificode provided - restaurant not open and no info given about which one to recommend ... a shame ! - no info about the different services included in our package - no info about how parking works and its fares poor breakfast, limited choice for sweat breakfast, no international press, poor coffee but we also tried another day the restaurant and there the waitress was really nice and really client's focussed : a very charming experience

Dear Frederic S., Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katrin Probst Front Office

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Hotel extras

Hotel location

Novotel Hildesheim

Companies

Exhibition and convention centre

Exhibition centre

Hotel services

Your meetings and events

Our accommodation(s)

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