Hotel - Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mercure Hotel

Mercure Hotel Mannheim am Rathaus

4.0/5 938 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB5 km / 3.11 mi BILFINGER & BERGER2 km / 1.24 mi FREUDENBERG GRUPPE5 km / 3.11 mi MANNHEIM VERSICHERUNG2 km / 1.24 mi SAP AG25 km / 15.54 mi SUEDZUCKER2 km / 1.24 mi
BASF AG5 km / 3.11 mi DAIMLER CHRYSLER5 km / 3.11 mi JOHN DEERE5 km / 3.11 mi ROCHE DIAGNOSTICS5 km / 3.11 mi SIEMENS AG2 km / 1.24 mi

Congress centre

CONGRESS CENTER1 km / 0.62 mi

Exhibition centre

FRANKFURT80 km / 49.71 mi MAIMARKT5 km / 3.11 mi

Your meetings and events

The Mercure Mannheim am Rathaus' VDR certificate stands for tried-and-tested, guaranteed quality - a prerequisite for the success of your business events or private celebrations at our hotel.The entire events area is air-conditioned and equipped with the latest technology and WIFI. The 7 meeting rooms, all with natural light, can be rearranged and combined to suit requirements and offersufficient space for up to 240 participants. You can count on our professional support in planning and hosting your event. We will gladly take all of your requirements into account.

Mercure Hotel Mannheim am Rathaus Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VENEDIG 17 m2 2 m 12 0 8 0 0
FLORENZ 19 m2 2 m 15 0 10 0 0
MAILAND 21 m2 2 m 15 0 10 0 0
PROVENCE I 64 m2 3 m 60 18 24 32 0
PROVENCE II 64 m2 3 m 60 18 24 32 0
TOSKANA II 64 m2 3 m 60 18 24 32 0
TOSKANA I 96 m2 3 m 100 26 32 40 0
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Syndicated room
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 ALL Rating 2,885 reviews

Our guest reviews for
Mercure Hotel Mannheim am Rathaus

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 938 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Marc W. Business - 09/02/2020 Confirmed reviews ALL
« Good Hotel for relatively high price »

Nice big room, clean, big bathroom, very good breakfast, good fresh coffee. Not the nicest area in Mannheim, strange people around in night time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. I am very pleased that you rated us highly in nearly all categories and are delighted that you enjoyed your stay with us and the room & the breakfast in particular. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Belen Business - 05/02/2020 Confirmed reviews ALL
« Nice hotel for a reasonable price »

The good customer service is what has mostly impressed me. One negative point is that is has no natural orange juice in the breakfast, very much demanded lately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Business - 03/02/2020 TripAdvisor review
« Excellent hotel »

I stay here a couple of nights every month and the service and welcome is always first rate. Unfortunately, to fulfil Trip Advisor's minimum review length requirements, I must now waffle on, even though I said all that needs to be said in the first sentence.

Our hotel has responded to the review
Our hotel has responded to the review

It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us every time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold General Manager

Ana A. Business - 31/01/2020 Confirmed reviews ALL
« Satisfied, would stay here again but there's room for improvement »

Friendly and helpful staff, good breakfast, located near public transport and clean. My only remarks for improvement would be there was a stink smell in the bathroom and the bed was too hard for me (but then, that's personal preference). Overall satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A. Fridman, I am very pleased that you took the time to review your visit with us at Mercure Hotel Mannheim am Rathaus. Thank you for your positive review, the nice feedback, and also for your suggestions on improvement regarding the bathroom and the bed. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Gizmo78 Solo - 20/01/2020 Confirmed reviews ALL
« A warm welcome »

Very good hotel Nice location in Mannheim innenstadt

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comment. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

B. Business - 17/01/2020 Confirmed reviews ALL
« Always pleased to stay there »

Same good stay as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Bijeck's Business - 30/12/2019 Confirmed reviews ALL

Satisfactory and pleasant. My expectation was met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Jürgen Business - 27/12/2019 Confirmed reviews ALL
« alles okay »

alles gut.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Mercure Hotel Mannheim am Rathaus zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "alles okay. alles gut" goutieren. Haben Sie herzlichen Dank dafür! Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Sinne unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit herzlichen Grüßen Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Anonymous Business - 17/12/2019 Confirmed reviews ALL
« Business stay »

It was a quiet stay; a problem in payment but solved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Anonymous Business - 15/12/2019 Confirmed reviews ALL
« Was ok »

Overall everything was ok, just the floors in the room were stained, which added an unpleasant touch to my stay, as I had a feeling as the room is unclean. The door in the shower cabin allows water to spill out on the floor in the shower room, due to two holes in the watertight sealing at the bottom of the door. This is the problem with all the rooms in which I have stayed so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I am very pleased that you took the time to review your visit with us at Mercure Hotel Mannheim am Rathaus. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the floors and the shower cabin. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

D. Business - 13/12/2019 Confirmed reviews ALL

All good as usual. Just one lift working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. On behalf of my team, I would like to thank you for the stellar review and the positive feedback. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Maikhanh Couples - 09/12/2019 Confirmed reviews ALL
« The room was immaculate. »

The room was very clean and had everything you needed. The bed was huge and very soft. We only stayed one night but had a great time there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the bed in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Hualei Business - 08/12/2019 Confirmed reviews ALL
« Perfect stay »

Professional staff, comfortable stay, good food. All good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Mannheim am Rathaus, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Adewole F. Couples - 25/11/2019 Confirmed reviews ALL
« Cautious personal especially Ms Daniels »

Receptive and ready to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., I am very pleased that you took the time to review your visit with us at Mercure Hotel Mannheim am Rathaus. Thank you for your review, the nice feedback on Ms. Daniels, and also for your critique and suggestions on improvement regarding the heating and the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

John D. Business - 18/11/2019 Confirmed reviews ALL
« goo »

good experience..the downside is the parking ticket failed each day and it was a defective light in my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Filipas, I am very pleased that you took the time to review your visit with us at Mercure Hotel Mannheim am Rathaus. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the parking ticket and the room lightning. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Glenn J. Business - 14/11/2019 Confirmed reviews ALL
« The staff cannot do enough for you. »

I have been coming to the Mercure AM Rathaus for over 3 years. When I come to booking an hotel in Manheim your hotel is my first option, always. Great staff, clean, good food and just a comfort in the knowledge that I will enjoy my stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Art Business - 14/11/2019 Confirmed reviews ALL
« Feeling like at Home:-) »

Friendly staff, clean rooms, good sound insulation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Mannheim am Rathaus. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Ananymous Couples - 11/11/2019 Confirmed reviews ALL
« very good, great value »

Very helpful and friendly staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Mannheim am Rathaus, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

N. J. Business - 11/11/2019 Confirmed reviews ALL
« Good as usual »

Missing the bathrobe this time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for staying with us at Mercure Hotel Mannheim am Rathaus and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

Sacha Business - 05/11/2019 Confirmed reviews ALL
« Cool place »

great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comment. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Stefanie Herold Direktorin/ General Manager Mercure Hotel Mannheim am Rathaus

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