Sofitel Munich Bayerpost Hotel 5 stars

Customer review rating 4.5/5 5,895 reviews

ALLSAFE approved hotel

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Sofitel Munich Bayerpost
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+ 26 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Free internet access throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bike rack facilities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 25 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 munich
germany

Tel: +4989599480

Fax: (+49)89/599481000

Check-in from 15h00

Check out up to 12h00

  • S1 - S8 :  S1 - S8 HAUPTBAHNHOF

  • U1, U2, U4, U5 :  U1, U2, U4, U5 HAUPTBAHNHOF

  • U7, U8 :  U7, U8 HAUPTBAHNHOF

  • By plane

    MUC F.J. STRAUSS At 42km / 26.1 miles

  • By car

    ZENTRUM At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 0.1km / 0.06 miles

  • By train

    HAUPTBANHOF At 0.1km / 0.06 miles

  • By train

    MUNICH/MUENCHEN At 0.1km / 0.06 miles

GPS :48.139495, 11.55678

Companies

  • Accenture 3.3 km / 2.05 mi
  • BBDO Consulting 1.8 km / 1.12 mi
  • Bain & Company 0.7 km / 0.43 mi
  • Booz Allen Hamilton 0.0 km / 0.0 mi
  • Boston Consulting Group 2.4 km / 1.49 mi
  • Deutsche Bank 1.0 km / 0.62 mi
  • E.ON AG 1.7 km / 1.06 mi
  • Ernst & Young 2.5 km / 1.55 mi
  • Europaeisches Patentamt 0.6 km / 0.37 mi
  • Hypo Vereinsbank 4.8 km / 2.98 mi
  • KPMG 2.2 km / 1.37 mi
  • Marsh McLennon 3.3 km / 2.05 mi
  • PriceWaterhouseCoopers PWC 3.8 km / 2.36 mi
  • Siemens 3.9 km / 2.42 mi
  • State Street Bank 1.7 km / 1.06 mi
Companies

Your meetings and events

Make your conference in Munich an experience: With more than 19,375 sq. ft (1800 m²) of meeting room space at its disposal, the InspiredMeetings concierge team at the Sofitel Munich Bayerpost ensures your events and conferences run without a hitch.In over 20 rooms, our conference hotel in Munich offers space for up to 800 conference guests. The Nymphenburg Hall is the largest and most prestigious ballroom in Munich city center, and is the perfect venue for a gourmet dinner.As a popular hotel for business travelers and a sought-after meeting venue, the Sofitel Munich Bayerpost ensures events are unforgettable, with state-of-the-art audiovisual technology and creative break options with caviar, champagne or massages.

Room descriptions and layouts

25 

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Podium

  • Lectern

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The rooms, suites and apartment are spread across eight floors and are furnished using natural materials. Book a suite on the top floor for a luxurious stay with views of the city or the Alps.

CLASSIC ROOM - 2 single beds or 1 king-size - modern Bohemian comfort

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM: 2 singles/1 kingsize bed, relax with literature

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM , 2 Single Beds or 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Garden View, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

DÉLICE LA BRASSERIE

Type of cuisine: French

An homage to the "typical" Parisian brasserie. The focal point is our open-style kitchen, which brings a piece of France to Munich with its cleverly prepared dishes and selected ingredients from the region.

Menu (PDF)

ISARBAR

Non contractual photo

The bar is named after the River Isar, which flows into Munich from the Alps. The decor combines green silk, dark wood and black leather, and patrons can enjoy various spirits, contemporary cocktails and delicious snacks such as Bayerpost curried sausage.

Menu (PDF)

Our guest reviews for
Sofitel Munich Bayerpost

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,895 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,664 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Difficult time - great stay

Customer review rating 5.0/5

Stefan64 Couples - 08/12/2020 Confirmed reviews ALL

The difference was made by the Bayernpost-Sofitel staff: they made us feel welcome, appreciated, safe & healthy. They listened and reacted to every one of our needs!!

Bonjour, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay and will forward your comment to our team. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

Amazing stay

Customer review rating 4.5/5

Zeb Solo - 02/11/2020 Confirmed reviews ALL

well located stylish hotel. My bedroom was stunning. Staff were so friendly and professional. Swimming pool was a unique experience. Can only recommend

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

I had a very relaxing time

Customer review rating 4.5/5

R. D. Couples - 01/11/2020 Confirmed reviews ALL

stuff very friendly! Breakfast was good! Thank you Amr, Rachid and everybody there.

Bonjour, thank you for the positive, constructive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Outstanding as always

Customer review rating 5.0/5

Dennis Couples - 23/10/2020 Confirmed reviews ALL

Sofitel is really one of the top brands in Europe. Excellent beds, great service, good breakfast, great locations. Love it every time I stay.

Bonjour, thank you for your loyalty and for staying at Sofitel Munich Bayerpost. Thank you as well for your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoy your stays with us. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

Well located

Customer review rating 5.0/5

Lie C. Friends - 19/10/2020 Confirmed reviews ALL

Relaxing!!!

Fantastic stay

TripAdvisor rating 5.0/5

Hugues B 14/10/2020 TripAdvisor review

Great two night stay at the Sofitel Bayerpost in Munich. We have been spoiled in this cosy, design SO Sofitel hotel. One among the best with Vienna and Singapore. The pool and Sauna were fortunately reopened. Breakfast is served at the table, instead of the great Buffet but food and service were great.

Bonjour, thank you for staying at Sofitel Munich Bayerpost and for sharing your fantastic comment on your recent visit to our hotel. I am delighted to learn how much you enjoyed your stay. I am looking forward to the pleasure of welcoming you again soon, to provide you with another memorable stay. Best Regards, Johannes Mayr, Hotel Manager

Great location

Customer review rating 5.0/5

Dan E. Business - 09/10/2020 Confirmed reviews ALL

very nice experience

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager

Luxury property

Customer review rating 4.0/5

Anonymous Couples - 03/10/2020 Confirmed reviews ALL

Nice room and bathroom but disappointed a "king" bed was two separate mattresses and duvets

Bonjour, thank you for the positive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. On the other side I am very sorry that we did not fulfill your wish regarding a king size bed. We have of course rooms with king size beds and it would be a pleasure to welcome you again in order to convince you of our bed quality. Thank you very much. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Excellent customer service, luxury right at the central train station

Customer review rating 5.0/5

B. Families - 28/09/2020 Confirmed reviews ALL

Very pleasant stay in a nice room. The customer service catered to all our requests. Will surely be back!

Bonjour, thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards Johannes Mayr, Hotel Manager
Customer review rating 4.5/5

Anonymous Families - 23/09/2020 Confirmed reviews ALL

The hotel and its staff are excellent. We were particularly pleased with the sanitary measures put in place in view of the Covid-19 pandemic and that allowed us to feel more at ease during our stay. One unfortunate incident happened during breakfast on Sunday which was busier than the other days. The staff were clearly overwhelmed and service was slow and somewhat lacking. The food was very good and on other days service was of excellent standard.

Bonjour, thank you for the positive, constructive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. I am very sorry that we could not deliver our high standards during breakfast on Sunday. We will of course discuss this point within the team in order to optimize our services. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Terrible check in and a very mediocre to poor stay

Customer review rating 2.5/5

Ajay B. Solo - 21/09/2020 Confirmed reviews ALL

The check-in was cold and distant, I did get the rooms manager involved, who helped the situation. The room was OK, with a terrible view and everything in the hotel required me to follow up more than a few times and I always had to go to the reception to ask as no one was manning the phones. It’s possible the hotel is understaffed during the virus so that is understandable, but the with the room prices almost the same as it was at the start if the year, it just did not make any sense. Totally unimpressed and never coming back

Bonjour, Thank you fr your loyalty and for sharing your experience of your recent stay at Sofitel Munich Bayerpost. Our most important goal is to make each guest feel at home with our best quality and service. Unfortunately, we did not achieve this in your case. I have received your comments and I am sorry for the inconvenience we have caused you during your stay. I agree with your irritation as the described experience is certainly not our Sofitel Standard, which is renowned as service from the heart. We have shared your feedback with all respective department heads and team members and will ensure this will not happen again. I would personally be delighted to welcome you back and ensure that we win back the trust in the high quality of service Sofitel Munich Bayerpost is striving for. In the meantime, I remain with the best regards, Johannes Mayr, Hotel Manager

Good stay under the current circumstances

Customer review rating 3.5/5

Mark Business - 20/09/2020 Confirmed reviews ALL

Nice room, good service and peaceful atmosphere but the food was not very good

Customer review rating 3.5/5

Anonymous Business - 05/09/2020 Confirmed reviews ALL

3-4 day stay during pandemic, .limited offering but owed to the circumstances. Staff made a good effort to compensate.

Bonjour, thank you for the positive and insightful feedback. We are glad you have given us the chance to show our hospitality and the high quality of service. Thank you as well for your understanding that our services are limited in these times. We hope to welcome you back soon! Kind Regards, Johannes Mayr, Hotel Manager

Excellent service

Customer review rating 4.5/5

Anonymous Couples - 04/09/2020 Confirmed reviews ALL

Had two great overnights. Staff very friendly and knowledgeable. Great food in restaurant. Best Wiener Schnitzel ever!

Bonjour, Thank you for your wonderful feedback. We are glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards, Johannes Mayr Hotel Manager

Underwhelmed

Customer review rating 2.5/5

Lisa Business - 02/09/2020 Confirmed reviews ALL

My husband and I stayed in the Sofitel in Munich for 2 nights. For a 5-star hotel, we were extremely underwhelmed. There were not enough towels, robes, hangers, etc. in the room (we were only 2 people) and when we called the concierge to ask, the staff cited COVID as the reason, however I have no idea why only 1 robe for 2 people has anything to do with COVID. The bar was closed the entire time, although the spa with sauna was open. There was never any kind of turndown service and our room was never cleaned the entire time. I understand there are different procedures and limitations in place due to COVID, but citing COVID for some things and not for others seemed inconsistent and only done for convenience.

Bonjour, Thank you for sharing your experience of your recent stay at Sofitel Munich Bayerpost. Our most important goal is to make each guest feel at home with our best quality and service. Unfortunately, we did not achieve this in your case. I am sorry for the inconvenience we have caused you during your stay. I agree with your irritation as the described experience is certainly not our Sofitel Standard, which is renowned as service from the heart. We have shared your feedback with all respective department heads and team members and will ensure this will not happen again. On the other side, I am happy to inform you that our ISArBAR has reopened a few weeks ago for all our guests. I would be personally delighted to welcome you back and make your stay a memorable one! In the meantime, I remain with the best regards, Johannes Mayr, Hotel Manager

Very disappointing

Customer review rating 0.5/5

Anonymous Business - 28/08/2020 Confirmed reviews ALL

I have stayed at Bayerpost before and so far I was always highly satisfied. However, As i told your front office staff, this time the experience was very disappointing I did not expect to be placed - at a time when I thought that every business traveller is in high demand - in a room without outside window And I was not even told beforehand that the room would not have an outside window

Customer review rating 3.0/5

Kai Families - 25/08/2020 Confirmed reviews ALL

Solid hotel and staff were nice, but overall service levels were very much reduced (I assume due to Covid) and we experienced re-occurring quality problems - room key failed to work for an entire day, room was not properly cleaned with garbage bags not emptied, and in the end, a luggage item that we left behind was never found again. I understand service levels and facilities can not be maintained at the same level during difficult times, but we paid a fairly premium price for what felt like a three star experience.

Pleasure to stay

Customer review rating 5.0/5

Marius M. Business - 22/08/2020 Confirmed reviews ALL

Classic but at much higher level and with new technologies.

We loved the duplex suite

Customer review rating 4.0/5

Anonymous Families - 20/08/2020 Confirmed reviews ALL

Nice experience overall, nice duplex suite. Housekeeping however was not up to the standard of the hotel. Every day something was missing in the room (coffee, sugar, shampoo, etc...), which is boring when you want to relax after a long day of visits and tours.

Not what I expected..

Customer review rating 2.5/5

Anonymous Friends - 12/08/2020 Confirmed reviews ALL

The hotel is well decorated and the stuff was very friendly at all times. Unfortunately, we booked the hotel because online it said that it had a pool and a spa but upon arrival the receptionist revealed to us that it is closed. I also emailed the hotel in advance to book a spa appointment and never received a reply. The hotel has to inform their customers at least about the current situation at the hotel. The whole purpose of us traveling and choosing a five star hotel like the Sofitel was for the services the claim to provide but they didn't. We also included breakfast in our hotel reservation. The fact that the hotel does not provide little things like yogurts for lactose intolerant guests is not nice star quality. At this point every four star hotel offers several different possibilities to comfort their guests needs. At few occasion we asked for something like a tea (e.g. the one which was called Morgentau) and they told us that they would not have it anymore. This cannot happen two days in a row at a hotel in this price category. In the very end of our stay when the receptionist asked about our stay I told her about the good but also about the bad aspects and she did not even try to make up for it. I am used to a better service than this for sure. I am not sure if I will go back to be honest... it was supposed to be a special trip for my mother and in the end this was pretty disappointing.

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