Hotel - Novotel Paris Roissy CDG Convention
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Novotel Paris Roissy CDG Convention Hotel

4.0/5 1,549 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • CHARLES DE GAULLE
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Beauty salon

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 00:00
    • Opening hours : Week-end 06:00 - 00:00

Business services

  • 18 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Dear guests, please be advised that our swimming pool will be closed for annual maintenance on September 24 and 25. Thank you for your understanding

Hotel location

Companies and event centres nearby

Company

AIR FRANCE2 km / 1.24 mi BOEING2 km / 1.24 mi DAEWOO5 km / 3.11 mi FEDERAL EXPRESS2 km / 1.24 mi LOREAL5 km / 3.11 mi VOLKSWAGEN5 km / 3.11 mi
AIRBUS2 km / 1.24 mi COMPUTACENTER2 km / 1.24 mi DHL3 km / 1.86 mi FLIGHTSAFFETY8 km / 4.97 mi NHC5 km / 3.11 mi

Exhibition centre

VILLEPINTE5 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Convention & Wellness Roissy CDG offers nearly 13,000 sq. ft. of meeting areas, split into 17 rooms, all benefiting from natural light, soundproofing and air conditioning. The plenary room features a video projector and wall-mounted screen.

Novotel Paris Roissy CDG Convention Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CALLISTO 17 m2 3 m 10 6 8 8 0
AÉROSPACE 20 m2 2 m 10 6 8 8 0
AVENGER 40 m2 2 m 20 12 14 16 0
CALLISTINO 40 m2 2 m 20 12 14 16 0
COSMONAUTE 40 m2 2 m 20 12 14 16 0
HERCULES 40 m2 2 m 20 12 14 16 0
SUPEROCÉAN 40 m2 2 m 20 12 14 16 0
CROSSWIND 43 m2 3 m 30 16 20 18 0
WINGS 43 m2 3 m 30 16 20 18 0
SALLE ANTI-STRESS 46 m2 3 m 0 0 0 0 0
BLACKBIRD 51 m2 3 m 40 20 24 22 0
CHRONOMAT 55 m2 3 m 40 20 24 22 0
HEADWIND 55 m2 3 m 45 22 24 24 0
DATORA 93 m2 3 m 80 28 32 40 50
OLYMPUS 99 m2 3 m 85 34 38 44 60
NAVITIMER 196 m2 4 m 180 40 45 120 90
MONTBRILLANT 207 m2 4 m 180 52 55 140 100
Navitimer + Montbrillant 403 m2 4 m 380 90 95 300 250
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All our rooms are air-conditioned and sound-proofed and offer a WIFI Internet connection and access to the spa. Relax in the swimming pool, sauna or hammam and experience VIP treatment in our Executive Room which offers a range of benefits.

  • 295 rooms
  • 262 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 26 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 5,058 reviews

Our guest reviews for
Novotel Paris Roissy CDG Convention

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,549 reviews
Mike A. Business - 03/12/2019 Confirmed reviews ALL
« Desk service appalling »

Clean hotel, friendly bar staff but with that said one member of staff was totally unhelpful at the check in desk. I had checked in online and left a deposit of 250 euro on my card for any incidentals on my room. When I check in they wanted more money on my my card, when I questioned this the lady was totally disinterested. I later spoke with the managed and sorted it out.

Anonymous Solo - 27/11/2019 Confirmed reviews ALL
« Very good stay »

My stay at the Novotel Roissy CDG Convention was great. Good dinner, wonderful breakfast, and enjoyed the pool and the steam room. Customer service at the reception was very helpful. Shuttle to the airport only stopped 3 seconds in front of the hotel and took off. The reception lady called the bus came back for us. Thank you very much a great stay!

L. Business - 17/11/2019 Confirmed reviews ALL
« my stay »

The hotel itself was excellent good rooms and good facilities overall. Food was good and intent rapid However the service at the bar was extremely poor three times I had to walk to find the person to serve who seemed busy talking to follow workers or I had to ask to be served. it ruined otherwise a great stay

Gerry C. Business - 08/11/2019 Confirmed reviews ALL
« Gerry C. »

It was a disaster. Your reception staff are ok. I met a really good manager and he facilitated a late cancellation by my colleague. The bar staff and dining room staff were extremely poor, not understanding English( I’m from Ireland) and taking an age to get a drink or food. Compared to other Novotel’s I’ve stayed in ( and I’m staying in Seville in two weeks time) it was very very poor.

D&j S. Couples - 05/11/2019 Confirmed reviews ALL
« We enjoyed our stay and were extremely happy to have early access to our room. »

The room was comfortable, the staff was helpful and pleasnt.

Petra Couples - 04/11/2019 Confirmed reviews ALL
« Waited an hour to check in »

Never experienced anything like this. Waited at priviledge counter for 10 min. There were 2 staff at the other counter. 15 people waiting. We moved over behind the 15. At the left counter a couple of ladies spend 40 minutes. Staff should be able to proritise and not have other custoners waiting for 40 min

Ian B. Families - 28/10/2019 Confirmed reviews ALL
« Worst Experience »

This was by far the worst experience I have encountered from all my travels. I notified the staff ahead of arrival it was my wife's birthday and a surprise of some kind upon arrival would be nice. Checked in with nothing and seemed the staff forgot. I spoke to reception who apologised for missing this and I then let her know that my wife and I would go into Paris around 3pm so our room will be empty and to sort out something. We arrived at our hotel around 11.30pm to nothing in the room again. I then spoke to an Asian lady at the reception who had an extremely vile attitude. She told me that they wanted to speak to me about what to do but they didnt know how to contact me which I then asked if they had my number as I booked online and didnt receive a response. She kept blaming me and told me to come the next morning to speak to someone. I asked her, who to speak to she couldnt give me a name. I then asked what her name was as she didnt have a name badge on but she had a blazer and she didnt give me her name either. I then asked for a manager's name to speak to in the morning or just someone I could speak to the next day without having to explain the issue all the way and she didnt give me that. She then went behind the reception and I heard her shouting to her colleague to come and serve me whilst saying nasty things about me in french as she believed I only spoke English. This is by far the worst experience and I don't think i would be returning.

Anonymous Families - 22/10/2019 Confirmed reviews ALL

I travel every 2 years and stop at Novotel convention and spa Paris CDG for the way in and return. My family and I always stay there, but since last 2 years it has changed, The hotel is not offering the 24/7 coffee and snack facility they had at ground floor, the children aren’t getting they welcoming pack anymore unless upgraded room, they also now charge the card at check in to hold money plus $50 caution , I wanted to pay for the room at check in but was refused. The restaurant is full of staff, I counted 5 for very little customers under 20 and they still managed to forget kids ice cream and bill me the wrong table. The room was great and clean but very little coffee making goods, we were four in the room and only had 2 coffee sachets and 2 small concentred milk, no biscuits or chocolate sachet for kids. Overall just not the same place, the highlight is the activities for the kids at reception and the buffet breakfast. I will still return for those but still missing previous prestations

Carol Solo - 16/10/2019 Confirmed reviews ALL
« Airport close proximity »

Convenient. Airport shuttle to CDG. Good breakfast. Unfortunately pool closed early.

W. O. C. Couples - 14/10/2019 Confirmed reviews ALL
« Inadequate restaurant »

Room and amenities were as expected, however in an attempt to eat dinner, we were informed that there was no service available as we were provided with incorrect information. This was surprising as upon check-in, we inquired about restaurant hours. The lack of communication between the restaurant manager and front desk staff was reprehensible. The number of tables, waitstaff or kitchen staff appears to be inadequate for a "convention" hotel.

Melih Business - 11/10/2019 Confirmed reviews ALL
« Nice Building Good Staff, Except Receptioners »

You have a very nice building, good architecture, good design, clean rooms, overall good staff but really really bad receptionists. while I am checking in, a huge shout heard from my backside. The receptionist nice lady was shouting Japanese / Chinese guests. It was a very bad surprise. She asked them "where is your Guide" by shouting and the impolite way that I have never seen before. And meantime, our receptionist, Alex, also treated very badly to us. He didn't welcome us, plus he didn't have a clear speech to explain what are the policy of hotel, payments & check-in check-out conditions. He never explains to us, where is the restaurant, what facilities that hotel have & even he replied very badly to us when we have asked where are the related lift is located for our room. He tried to change his behavior after I asked his name. But, of course, it was already too late for a bad reputation.

Anonymous Business - 08/10/2019 Confirmed reviews ALL
« Fine »

Room was very, very big and extremely clean. Loved having two bathrooms. Breakfast was very good … but your restaurant for dinner was such a terrible experience it ruined the stay. Service was terrible, food was atrocious, inedible!!!

R. J. Business - 06/10/2019 Confirmed reviews ALL
« There is room for some improvement »

I like your Hotel BUT? Why my breakfast order was still hanging on the door handle at 6 am. I had to call room service,and it was too late when they delivered, I had to go to take the shuttle.

Yvonne L. Couples - 03/10/2019 Confirmed reviews ALL
« Comfortable, convenient stay. »

Our initial arrival at Reception was less than professional: the 3 ladies did not appear to be in uniform; they did not appear to be across procedure, however there had been a mistake made with the booking from our Group Principal for twin beds instead of a double bed and they were able to change that.

Jianqiang H. Business - 30/09/2019 Confirmed reviews ALL
« all the services are good except the receipt »

I like all the services in this hotel. My first room was too close to the elevator, and the front table was very nice and helped to change me a quiet room. I stayed 4 night, very nice experience. However, when I checked out and asked to print a receipt with my company name on it, the front table ignored my request. Though she sent the e-copy receipt to me afterwards, the company name she typed is wrong. I have sent a email to her with the correct company name, but till now I haven't received any feedback. The receipt with my company name is very import for me to get my reimburse, and I hope this problem can be nicely handled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JIANQIANG H., Thank you for taking the time to tell us about your experience at the Novotel Paris Roissy CDG Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme SANCHEZ Directeur général Novotel Roissy CDG Convention & Spa H5…

Orlaith S. Families - 18/09/2019 Confirmed reviews ALL
« Perfect for the end of a wonderful holiday »

We loved the space, quality of service and accommodation. Our dinner was delicious and it was a lovely comfortable treat to stay with you prior to a long haul flight to Australia with two small children. The play room was a big hit.

Juland Families - 16/09/2019 Confirmed reviews ALL
« Great hotel near airport. Rooms larger than standard Paris rooms »

This hotel is convenient if your need to fly real early from CDG. The free shuttle to and from CDG has been a great help. Lots of restaurants to choose from in the area. Staff very friendly and helpful. Thank you for the staff person who helped me get 4 ceramic cups so I did not have to drink my tea from paper cups. And thank you for the welcome bag of chips and dip.

Family - 14/09/2019 TripAdvisor review
« Great Hotel Location and Shuttle service »

The rooms are large compared to Paris standards. The free shuttle to and from CDG is a big plus. Location near good restaurants. Had a good stay before flying back home. Thank you and I highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Waou! Thanks a lot for your feedback !

Tony Families - 13/09/2019 Confirmed reviews ALL
« Nice stay at Novotel Convention Center »

Very nice property. Lots to offer in the hotel and very convenient to airport. Clean room and friendly staff

Anonymous Solo - 11/09/2019 Confirmed reviews ALL

Nice, be back next

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