Novotel Paris Roissy CDG Convention

Novotel Paris Roissy CDG Convention 4 stars

Customer review rating (ALL Rating) 4.0/5 445 reviews

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas: stringent hygiene standards

  • Hammam, sauna and indoor heated swimming pool

  • 5 minutes from Charles de Gaulle Airport

  • 5 minutes from Paris Charles de Gaulle Airport

  • CDG Airport transfer is available on request via paid shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Paris Roissy CDG Convention

10 Allée du Verger
95700 ROISSY EN FRANCE
France

  • By plane

    CHARLES DE GAULLE At 3km / 1 miles - Shuttle paying

  • By train

    TGV CDG AIRPORT At 3km / 1 miles

GPS:48.998928, 2.517808

Companies

  • AIR FRANCE 2 km / 1 mi
  • AIRBUS 2 km / 1 mi
  • BOEING 2 km / 1 mi
  • COMPUTACENTER 2 km / 1 mi
  • DAEWOO 5 km / 3 mi
  • DHL 3 km / 1 mi
  • FEDERAL EXPRESS 2 km / 1 mi
  • FLIGHTSAFFETY 8 km / 4 mi
  • LOREAL 5 km / 3 mi
  • NHC 5 km / 3 mi
  • VOLKSWAGEN 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR ROISSY CDG

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, or even in your room.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. The Novotel Convention & Wellness Roissy CDG offers nearly 13,000 sq. ft. of meeting areas, split into 17 rooms, all benefiting from natural light, soundproofing and air conditioning. The plenary room features a video projector and wall-mounted screen.

Room descriptions and layouts

18 

meeting rooms

From 1 to 380 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Air-conditioned and soundproofed, all our rooms offer a WIFI connection and comfort to meet your expectations. Enjoy VIP treatment in our executive room offering many advantages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  445 reviews

TripAdvisor Rating  4.0/5  1,615 reviews

Poor staff management

Customer review rating 0.5/5

Pavan Families - Confirmed reviews ALL

Good hotel, with very poor staff management. I have stayed in a suite room for 8 days with my family (2 Adults & 2 Kids) Breakfast closes at 10 but most of the items get finished before 9 and breakfast staff was very rude when we request for a refill. They told us come down by 8ish if we need to eat breakfast. We left the place without eating breakfast most of the days. No VIP welcome, No coffee pods in the room, bathrobes were only given for first day, Spa is permanently shut (Advertised as free Spa). I won’t go back there again and I won’t recommend the place.

Excellent customers service! Great hotel!

Customer review rating 5.0/5

Claire M. Families - Confirmed reviews ALL

Fabulous customer service especially in the restaurant! Amine looked after us extremely well, he was attentive and really helpful. Mohammed was also amazing! Both were wonderful with our 3 children. Our 3 boys also commented on how nice they were. We had planned to only eat in the restaurant 1 night but it was such an enjoyable experience we ate there both nights. The food was very good. We have stayed in other major hotel groups but this experience was the best with the wonderful customer service. Huge thank you to Amine and Mohammed! Upon booking I spoke with Jovelle who was extremely helpful and assuring. Nemanja on the front reception was very helpful. All of these wonderful members of staff made our stay a really great one.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

Good stay

Customer review rating 4.0/5

Nina Families - Confirmed reviews ALL

We were with the kids at the hotel and the hotel met all our expectations. A children's playroom, swimming pool and children's menu in the restaurant are the advantages of this hotel when you are with children. We'll be back again.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

Awful

Customer review rating 0.5/5

Daniel J. Families - Confirmed reviews ALL

It was dreadful. 45 minute wait to check in. Reception area was chaotic, with kids running wild. The sofa bed wasn’t laid out. The toilets in the reception area were disgusting. The staff could not raise a smile and we’re rude. There was a tray with a smashed mug in the corridor when we arrived which was still there when we left. It was possibly the worst hotel experience I’ve had.

Dear Claire J., Thank you for taking the time to tell us about your experience at the Novotel Paris Roissy CDG Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

Room good hotel staff brilliant

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Our family experience was ruined by the rudeness of the bar/restaurant manager! His attitude was appalling we had to visit the hotel across the road for food and drink! Your hotel is beautiful but staff in bar and restaurant ruin it!

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Jérôme SANCHEZ Directeur Novotel Paris Roissy CDG Convention H5…

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