Mercure Hotel Stuttgart City Center 4 stars

Customer review rating (ALL Rating) 4.2/5 676 reviews

Hotel extras

  • ALLSAFE-certified 4-star hotel in Stuttgart

  • Central location and well connected

  • 6 meeting rooms with modern equipment & the latest technology

  • Subway station only 250 m away from the City Hotel Stuttgart

  • Modern bathrooms with renovated showers

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191 STUTTGART
Germany

GPS:48.793245, 9.182124

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Restaurant

Due to the current situation, the restaurant is closed for a la carte service until further notice.

Your meetings and events

Plenty of room for your ideas - and plenty of comfortable room for your guests. The generous events area at the VDR-certified Mercure Stuttgart City Center is suitable for business events and private functions for up to 200 people. All 6 modular rooms are air-conditioned and feature modern event technology including WIFI. The foyer and summer terrace provide the perfect setting for a refreshing coffee break. Plenty of natural light provides a pleasant atmosphere. Our staff will ensure that your event is a success. You can rely on our professional support when planning and hosting your event or function.

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The 4-star Mercure Hotel Stuttgart City Center offers a choice of Standard, Superior and Privilege Rooms. The Privilege Rooms offer luxury facilities and a quiet location by the courtyard. All 174 rooms are air conditioned and have WIFI and DSL.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  676 reviews

TripAdvisor Rating  3.5/5  970 reviews

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The room was comfortable although small for a second level room. The staff was efficient and friendly particularly in the bar. My one disappointment was the much too expensive price for breakfast. A lower priced option should be made available for those of us who find coffee and rolls sufficient for breakfast.

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Pleasant, clean room

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, F.Cherifi

Recommended

Customer review rating 4.5/5

Andreas M. Business - Confirmed reviews ALL

Basically everything was as expected. The closed restaurant is okay for a Sunday night but the bar with a few basics should be open.

Dear Mr M., Thank you for sharing your feedback with us. It’s a pleasure to know you have enjoyed your stay in Mercure Stuttgart City Center.All the team hopes to see you soon. Sincerely, F.Cherifi

Not the standard I expect

Customer review rating 1.5/5

Rl Couples - Confirmed reviews ALL

Difficult arrival as there is nowhere to stop the car other than in the car park, so there was no assistance with luggage. The check in staff were unfriendly, and there was no recognition of my ALL membership. (The staff at checkout were pleasant and very helpful - big contrast) The hotel has no bar, restaurant or minibar available. The room was extremely small. The bed was far too soft. The pillows were practically non-existent (they had so little stuffing that they were flat). In the bathroom the shower was so small it was impossible to close the door without impaling oneself on the tap assembly. The towels were thin and small. Overall not a great advertisement for Accor.

Dear Ruth L., Thank you for taking the time to share your experience following your recent stay here at the Mercure Stuttgart City Center. Please allow me to apologize for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests. Sincerely, F.Cherifi

Nor a business hotel

Customer review rating 3.0/5

Sven R. Business - Confirmed reviews ALL

Check in/out takes definitely longer than other locations. Rooms in good conditions / Wifi fast and stable enough for HD streaming. Cost for car park ok for this location. Room service ok, unfortunately coffee not topped up daily. Personal food disposed….. no apologies… Breakfast 25€ would be ok if Buffet available…. Unfortunately warm breakfast just on request for environmental reason?!?! Not for a 4* hotel 🤔. Discussions and modifications at really every check out 😩 … additional charges breakfast or wrong billing adress etc… and full payment at check in.. for business… no way… never again!!!

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zeljka Vuckovic General Manager

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Other web-users rate our hotel

  • 195 reviews 8.6/10 Location
  • 312 reviews 6.8/10 Room
  • 322 reviews 8.5/10 Service
  • 7 reviews 7.4/10 WiFi
  • 144 reviews 7.2/10 Cleanliness
  • 140 reviews 8.3/10 Breakfast
  • 129 reviews 5.2/10 Comfort
  • 78 reviews 6.6/10 Food

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