Novotel Reading Centre Hotel 4 stars

Customer review rating 4.3/5 5,747 reviews
Novotel Reading Centre
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Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast buffet available daily

  • Eight versatile meeting rooms for up to 110 guests

  • Leisure facilities including gym, pool, and kids' play area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Novotel Reading Centre

25b Friar Street
(For car parking use RG1 1NR)
RG1 1DP
reading
united kingdom

Tel: +441189522600

Fax: (+44)118/9522610

Contact email

Check-in from 14h00

Check out up to 12h00

  • READING BUSSES :  Reading Station

  • By plane

    Heathrow Int Apt At 40km / 24.86 miles

  • By plane

    London Gatwick At 88km / 54.69 miles

  • By plane

    London Luton At 96.5km / 59.97 miles

  • By train

    Reading Station At 0.8km / 0.5 miles

GPS :51.456745, -0.972343

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • TV with VCR

  • Videoconferencing

  • Audio and video equipment

  • Meeting room

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room, ideal for family - 1 Queen bed & a sofa bed

  • Max. number of persons: 4
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard room - 2 single beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Executive Room with Queen Size bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Reading Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,747 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,616 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly & helpful staff

Customer review rating 4.3/5

Jerry N. Families - 22/03/2020 Confirmed reviews ALL

Lovely welcome, clean room, comfortable bed and happy staff in the bar area. Woken by a fire alarm in Sunday morning at about 6.15am.....was a shock, especially as it was a false or panel only problem.....!!! This aside it was again another happy visit to Novotel....

Dear Mr. N., Thank you for sharing your feedback. Please accept our most sincere apologies for the inconvenience caused by the fire alarm. I understand it is definitely not the kind of wake-up call you were expecting. I am very sorry that this impacted your rest in our hotel. This event was a very isolated and unique case and I truly hope you enjoyed your experience with us despite this unexpected incident. I apologise once again and hope you will give us the opportunity to make it up to you in the future. I hope to see you again soon. Concerning to the room location, our reception team is always happy to give you a better room. Have you had the chance to report to reception your inconvenience with the room? Kind regards, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Quite, but pleasant

Customer review rating 4.3/5

Gary J. Business - 19/03/2020 Confirmed reviews ALL

Nice hotel. Parking was a tad difficult to find, but after a call I manage to locate hotel car park. I thought the restaurant menu wasn't brilliant and did think of having room service, but didnt fancy staying in the room. Staff were friendly and noting extraordinary. Breakfast. Im not a smoked bacon fan, so that was disappointing and equally not a cumberland sausage fan either. Nothing wrong with a traditional pork sausage and dry cured bacon. The egg on the hot plate had been there a while. Day 2 breakfast I had cereal. Would I stay again, maybe.. sort out the air con in the room and highly likely if I ever get back to Reading

Welcoming and pleasant

Customer review rating 4.3/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Friendly, comfortable. Good breakfast.

Dear Mr. B., Thank you very much for your feedback. Regarding the room layout, is a brand standard, unfortunately we are unable to change it. Thank you for your kind words and we look forward to seeing you again. Kind regards, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Well located - perfect for what we needed.

Customer review rating 4.3/5

Ollydrew Families - 17/03/2020 Confirmed reviews ALL

This hotel is smack bang in the middle of Reading. It's a stone's throw from the train station and all the shops. The staff are friendly, and the room/bedding was clean.

Dear Mr. Olly, Thank you very much for sharing this great review about our hotel & team. Please accept our most sincere apologies for the inconvenience caused by the fire alarm. This event was a very isolated and unique case and I truly hope you enjoyed your experience with us despite this unexpected incident. Please feel welcome to reach out to me directly if you have any questions or comments. We look forward to welcoming you again very soon! Kind Regards Raquel & Team Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Excellent, as always

Customer review rating 4.3/5

Alison B. Couples - 17/03/2020 Confirmed reviews ALL

I stay here frequently. The staff are amazing- always polite, courteous and helpful.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Good stay

Customer review rating 4.3/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Good service, bed comfortable and breakfast was good.

Dear Ms. J., Thank you very much for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Good location for my office

Customer review rating 4.3/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Clean & pleasant staff

Dear Ms. H., Thank you for taking the time to complete our online survey following your recent stay at Novotel Reading Centre. Concerning the bathroom layout is brand standard, unfortunately we are unable to change it. Thank you once again for sharing your feedback. Kind regards, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great hotel

Customer review rating 4.3/5

Cecilia P. Families - 15/03/2020 Confirmed reviews ALL

Friendly reception staff

Dear Ms. P., Thank you very much for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels
Customer review rating 4.3/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

The room was too warm. Despite following the instructions on the thermostat. It did not cool. The bed was too hard- premier inn and holiday inn have much comfier beds. The room’s soundproofing did not stop the nightclub noise from across the street from coming in. Having a separate bath and shower was a nice touch. Breakfast was tasty.

Good stay

Customer review rating 4.3/5

Rachel W. Couples - 15/03/2020 Confirmed reviews ALL

Staff were friendly, and helpful. I was guest of the day and got upgraded to an executive suite as well as given 2 drinks at the bar and breakfast. The breakfast was really good. The room was lovely. The pool and gym were very nice too. Lovely experience.

Dear Ms. w., Thank you very much for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. We look forward to welcoming you again very soon! Kind Regards Raquel & Team Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great stay

Customer review rating 4.3/5

Mjp Friends - 13/03/2020 Confirmed reviews ALL

My friend and I stayed 1 night and my experience was very positive. The hotel was beautifully clean and the staff were extremely helpful and polite. Great location for the Railway Station, shops and Oracle Centre. Thank you for a wonderful stay.

Dear Ms. P., Thank you very much for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Weird layout bedrooms and whole hotel smells of the swimming pool

Customer review rating 4.3/5

Dmc Business - 12/03/2020 Confirmed reviews ALL

Weird layout bedrooms and whole hotel smells of the swimming pool Reception team superb and bar team too , good location but stayed on 12th floor and can smell swimming pool throughout Toilet is opposite side it room from basin and bath, coffee outside loo but bin in bathroom, bathroom sink plug broken and just tired , breakfast team superb but breakfast average , malmaison is way better in all counts As I say all staff are brilliant but hotel needs updating in all areas when compared to similar priced hotels in Reading city centre

Dear Mr MacCol, Thank you for completing our online survey. I am sorry to hear that you did not enjoy your recent stay and you found the smell of swimming pool area too strong around the hotel. We hope you will give us another chance in the near future. Gergo Jahni I Rooms Division Manager I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great Location

Customer review rating 4.3/5

Martinp Business - 12/03/2020 Confirmed reviews ALL

A very pleasant stay all staff very polite and helpful

Dear Mr. P., Thank you very much for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

GUEST OF THE DAY!!

Customer review rating 4.3/5

Simon V. Business - 12/03/2020 Confirmed reviews ALL

Great Customer Experience for my recent stay - I was greeted with the news that I was the Guest of the Day which meant I had a room upgrade, 25% off my food bill and 1 free drink at the bar - When I went to my upgraded room there was even a sign to welcome me as the GOTD along with a selection of chocolates and a muffin - the room upgrade was really nice too - so top marks to Novotel for making my brief stay a memorable and pleasant one, the room was nice & clean, staff were all very friendly & the food (and free drink!) were perfect for a rainy night in Reading as it meant I didnt have to leave the hotel! Thank you :o)

Dear Mr. V., Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Mostly nice

Customer review rating 4.3/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Room was nice, breakfast was very good. Room was too hot, had to ask for a fan. Spa facilities were a bit small and grubby.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. Our air cooling/heating system admittedly doesn’t offer the same flexibility as a modern A/C would do. During winter months (when turned on) it would only provide heating. Accept my apologies if you find the room too warm. Sorry for letting you down regarding the leisure facilities cleanness, be assured we will share your feedback with our housekeeping team. Let me apologize once again for not meeting your expectations we hope that this recent experience will not deter you from staying with us again in the near future. Kind regards, Raquel Munaro I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels
Customer review rating 4.3/5

Natalya Business - 11/03/2020 Confirmed reviews ALL

When I entered my hotel room, a man was asleep on the bed, as a woman travelling alone I was immediately concerned and alarmed. As I exited the room the receptionist was coming out of the lift and advised that I had been given the wrong key. As you can imagine this was very concerning for me and put me on edge for my whole night’s stay. When I entered my new room I was greeted by a pair of dirty socks on the floor by the window. Other than the above my stay was satisfactory.

Dear Ms P., Thank you for completing our online survey. Please accept my sincere apologies for falling short of your expectations. This was clearly a manual error on our side. In order to make up for this, I have credited 2000 points to your ALL membership that you can use towards future stays in any participating Accor hotel. Please allow up to 48hrs for this to be reflected on your account. We hope you will give us another chance in the near future. Gergo Jahni I Rooms Division Manager I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great location!

Customer review rating 4.3/5

Happy G. Couples - 10/03/2020 Confirmed reviews ALL

Extremely well placed hotel and just a couple of minutess walk to the train station . The shops are literally on the doostep. Staff were very good. We were fortunate we managed to secure a car parking space in their underground car park as spaces are limited. However, the daily rate is £18 per day to park. Our room on the 7th floor was fine. The breakfasts were satisfactory. Didn't have time to explore the gym and swimming pool . We would have no qualms returning to stay.

Dear Mrs. O., Thank you for taking the time to complete our online survey following your recent stay at Novotel Reading Centre. Concerning the toilet, the layout is standard in our hotel. Please accept my sincere apologies for letting you down regarding the breakfast, be assure we share your feedback with Food and Beverage department. Thank you for your kind words and we look forward to seeing you again. Kind regards, Raquel Munaro I G. Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Noisy

Customer review rating 4.3/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

Room was ok, bit tired and noisy from the street outside (didn't stop me sleeping). Too noisy and hot with heating on, needed to request extra duvet to sleep without the heating which is ok. I prefer a cold room. Food ok. Car park difficult to find in the dark and I ended up in the bus lane, recommend some driving instructions other than just the postcode, which my sat nav couldn't find. Staff were very pleasant without exception. Would stay again.

Dear Ms O., Thank you for taking the time to share your feedback with us. Please accept my sincere apologies for letting you down in multiple areas. I am really sad to hear about the noise issue as we had sound insulation works done on the 3rd floor a few weeks before your stay, but it seems we need more attention there. I am happy to hear that you were satisfied with out staff service and we hope to see you again in the near future. Gergo Jahni I Rooms Division Manager I Novotel Reading Centre I Reading RG1 1DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Good stay

Customer review rating 4.3/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Nice accommodation but didn’t like separate toilet and washbasin in different parts of the room.

Dear Ms H., Thank you for taking the time to complete our online survey. I am somewhat concerned by your comment regarding being asked to pay the early check-in fee. This service is of course optional and we are always happy to store luggage free of charge. I am sorry if these choices were not presented to you properly. We hope that despite not meeting your expectations this time you will give us another chance in the near future. Gergo Jahni I Rooms Division Manager I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Good location

Customer review rating 4.3/5

Lindsay S. Families - 09/03/2020 Confirmed reviews ALL

Hotel was great, clean and tidy but very noisy and the drinks in the bar wasn’t the best

Dear Ms S., Thank you for taking the time to share your feedback with us. Please accept my apologies for not meeting your expectations. I am really disappointed to read that your room was noisy. We had engineers on site two weeks ago to improve sound insulation on the windows on the 3rd floor and based on brief tests there was a considerable improvement. However it seems that it is not quite enough to battle the noise of a Friday/Saturday night. I have forwarded your comments regarding the bar experience to our Food and Beverage Manager. Although I fully appreciate you felt let down, I hope this recent experience will not deter you from staying with us again when life brings you back to Reading, If you plan on staying in the future, please contact me directly on the email address below and I will personally oversee all aspects of your stay to make sure you have a much more relaxing experience. Gergo Jahni I Rooms Division Manager I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels
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