Hotel - The Phoenix Hotel Yogyakarta - MGallery Collection
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Phoenix Hotel Yogyakarta - MGallery Collection

4.5/5 4,131 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • YOGYAKARTA INTL AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Rafting  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Darts
    • Horse riding (Nearby)
    • Karting facilities (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The Phoenix Hotel Yogyakarta - MGallery Collection Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CENDRAWASIH ROOM 42 m2 3 m 40 20 24 24 30
PHOENIX 1 100 m2 3 m 70 36 40 40 30
PHOENIX 2 100 m2 3 m 70 36 40 40 30
PHOENIX 3 100 m2 3 m 70 36 40 40 30
AMARILIS ROOM 150 m2 3 m 100 40 40 50 50
PANDAWA ROOM 220 m2 3 m 220 80 80 130 140
PHOENIX 1, 2, 3 300 m2 3 m 500 100 100 200 220
    • Podium
    • WIFI access
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 143 rooms
  • 7 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 ALL Rating 3,288 reviews

Our guest reviews for
The Phoenix Hotel Yogyakarta - MGallery Collection

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,131 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Pujiarko Business - 02/12/2019 Confirmed reviews ALL
« Nice hotel to stay »

It looks a like an old building and it's not a bright newly hotel, but it was convenience. Even though it was a renovation process on the way, nut it's not noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with us. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our team. Looking forward to your next visit. Atur Kinurmatan Kulo(Javanese Greetings), General Manager

Ritz Couples - 30/11/2019 Confirmed reviews ALL
« Wonderful stay »

It’s a beautiful hotel and Stuffs are extremely nice and friendly . We have enjoyed our stay in the Phoenix hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. RI, Many thanks for your kind review, the whole team and i are delighted to read your compliments. It always give us great pride to know we delivered excellent service to our guests, as we strive to do so every day. We look forward to welcoming you back to Yogyakarta in the near future. Atur kinurmatan kulo (Javanese Greetings), General Manager

Danna Couples - 26/11/2019 Confirmed reviews ALL
« The property is beautiful, staff are friendly and food tastes great »

The staff were very nice, I enjoyed the welcome drink and treats

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. DN, We are delighted to read your kind survey. It makes us proud and happy to know you had a nice experience with us. We hope to welcoming you again in the future. Atur Kinurmatan Kulo (Javanese greetings), General Manager

Melda Couples - 24/11/2019 Confirmed reviews ALL
« Friendly and sfeervol hotel »

We had great experience four years ago when we came to this hotel for the first time. That's why we came back again to this hotel. Recently we came without reservation. We were assisted very well by the staffs. The hotel was full but fortunately we could get a room for two nights. The atmosphere was very nice and the staffs were very friendly and polite. The food is great. We love this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. MW, Thank you for review regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I believe it will encourage us to maintain our best service to every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Atur kinurmatan kulo(Javanese Greetings), Stephane Fagez General Manager

Basyirah N. Families - 21/11/2019 Confirmed reviews ALL
« Awesome hotel »

Great customer service and comfortable stay and best memories.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. BAB Thank you for perfect score regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I believe it will encourage us to maintain our best service to every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Atur kinurmatan kulo(Javanese Greetings), General Manager

Couples - 21/11/2019 TripAdvisor review
« The Phoenix Hotel Yogyakarta »

Hotel is approx 30mins from the airport. Taxi 100k IDR. Breakfast is best meal of the day, dinner was a themed buffet on each of the 3 nights we stayed and the ale-cart menu was very limited. get a second key so that you can leave the AC on when you are out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David J, Many thanks for your kind feedback and suggestions for improvement. We value your feedback as it helps us to improve our service standards. We look forward to welcoming you back Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager

Rachael Solo - 20/11/2019 Confirmed reviews ALL
« Beautiful hotel »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. RK, Thank you very much for your detailed review of your stay. We are glad that you enjoyed your stay. We hope to welcoming you back to Yogyakarta soon. Atur Kinurmatan Kulo (Javanese greetings), General Manager

Arief B. R. Business - 19/11/2019 Confirmed reviews ALL
« Awesome »

I have a pleasant place and cozy. In the morning, we can have a breakfast with gamelan sound in the background. We can have variety meals in the morning either Indonesian or European. Staff really helpful and cheerful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AB, Thank you for your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Atur kinurmatan kulo(Javanese Greetings), General Manager

Maddie Friends - 17/11/2019 Confirmed reviews ALL
« Positive »

Staff were friendly and accommodating. Breakfast buffet was good. Bathroom/ shower could have been cleaner. The general hallways were hot and humid, with little air flow. The massage at the spa was overrated and overpriced. The general daycore was nice and traditional around the yards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. AC, I would like thank you for taking the time to share your detailed experience with us especially with the pros of our hotel. Moreover, we do value your feedback related to the bathroom, hallway and the pricey spa. We have noted your inputs and will review with the department concerned. Once again, thank you for your feedback and I hope that we will have a second chance to redeem your trust in the near future. Atur Kinurmatan Kulo (Javanese Greetings), General Manager

Paul G. Couples - 15/11/2019 Confirmed reviews ALL
« Noisy Room »

Room was very noisy due to the fact it was facing a petrol station and it was 24 hrs !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. PG, I am sorry to read your disappointment about our hotel room that noisy and facing the petrol station and I wish you had a better experience. We will note your preference so that we can assign your future room with another side which more quite. We hope to get a chance to welcoming you back. Atur kinurmatan kulo (Javanese greetings) General Manager

Mr.khin M. P. Business - 13/11/2019 Confirmed reviews ALL
« CLMV Training and Regionak Workshop on FDI Statistics »

Very Good hospitality and very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. KMP, We are delighted to read your kind survey. It makes us proud and happy to know you had a nice experience with us. We hope to welcoming you again in the future. Atur Kinurmatan Kulo (Javanese greetings), General Manager

Anonymous Business - 07/11/2019 Confirmed reviews ALL
« Good service, pleasant place, great location. »

No complaints from me (other than perhaps the unusual practice of locking the fridge until I paid a deposit or gave a card imprint). Some of my collagues here though where not so happy about air conditioning not working (and in one case a colleague being moved to the room with the broken air-con!) Overall though, very pleasant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. DB, Many thanks for your positive feedback for the locked minibar and Air Conditioning which was not working properly in your colleges' room. We will pass this improvement feedback to the department concern as the good input for us. We appreciate about your concerns, and it is our hope that you will give us the opportunity to better serve you and the ACICIS Group in the near future. Atur Kinurmatan Kulo (Javanese Greetings), General Manager

Anonymous Friends - 07/11/2019 Confirmed reviews ALL
« an enjoyable stay »

friendly staff, relaxing room, nice lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SM, We are delighted to receive your very kind comments in regards to your stay. And will be our pleasure knowing our guests left our hotel happy and satisfied with our facilities and services. Thank you once again and we are really excited to welcome you back here some day. Atur Kinurmatan Kulo (Javanese Greetings), General Manager

A. Couples - 07/11/2019 Confirmed reviews ALL
« Nice and cozy place.. »

The hotel is cozy, Receptionists were friendly, unfortunately our room was located in Room 365, we have to walk quite far away from the lobby entrance and also the lift.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. FA, Thank you very much for your kind feedback to us which means a lot. We are happy that you have enjoyed your stay at our heritage hotel, The Phoenix Hotel Yogyakarta. However we regret to know that we cannot 100% reach your satisfaction due to room allocation which was far away from lobby and lift. We will take note of your preference for your next stay that you are better to have room nearby lobby and lift. Your comment has been shared to the related department to give better performance in the future. We truly look forward too have you here again for more memorable experience. Atur Kinurmatan Kulo (Javanese Greetings), General Manager

Marni H. Couples - 04/11/2019 Confirmed reviews ALL
« Strategic location »

Overall I satisfy with the hotel service & their hospitality. However, some room amenities not continually being refill. We have to remind on and on again to refill bottle water, change the towel, refill the cotton bud and others. Its quite annoying have to remind about this small things over and over again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. MH, Please accept our apologies for the disappointing experience while staying with us. Your experience is not typical of the level of service we usually pride ourselves to deliver. We hope to get a chance to better serve you upon our next visit. Atur Kinurmatan Kulo (Javanese greetings), General Manager

Anonymous Business - 04/11/2019 Confirmed reviews ALL
« It was a Good experience to Live in Phoenix Hotel »

I enjoyed my short visit in Yogyakarta by living in your room because everything is good managed in the hotel. Thank you for your hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. GS, Thank you very much for your detailed review of your stay. We are glad that you enjoyed your stay. We hope to welcoming you back to Yogyakarta soon. Atur Kinurmatan Kulo (Javanese greetings), General Manager

Esmael M. P. Business - 02/11/2019 Confirmed reviews ALL
« Enjoyable »

It was an experience to stay in a luxury hotel of the glorious olden days. The food was good and the staff was always courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. EP, We appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcoming you back to Yogyakarta soon. Atur kinurmatan kulo (Javanese greetings), General Manager

Michael X. Solo - 28/10/2019 Confirmed reviews ALL
« Maintainance needs to be improved, »

In general it's a good hotel for the price. The problem is that the furniture is old. One of the three legs of the tea table in the small back yard for the room 153 was broken and I could not put my tea cup on it. It really needs to be replace. A little thing could ruin the reputation. Another problem is that the service at the restaurant was slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MX, We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to confirm that, as rightly suggested, we have initiated the renovation of the rooms in the front building. We hope to get a chance to welcoming you back in the future so you can check on our improvements. Atur kinurmatan kulo (Javanese greetings) General Manager

Explorer292390 Couples - 27/10/2019 TripAdvisor review
« Wonderful hotel »

We absolutely loved our stay at The Phoenix Hotel. The staff are amazing. My partner is a celiac and he was so well looked after by all the staff - especially Chef Risman. A truly beautiful place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Explorer292390, Thank you very much for your detailed review of your stay. We are glad that you enjoyed your stay. Chef Risman, and all team are very proud and happy to read your comments. We hope to welcoming you and the family back to Jogjakarta soon. Atur Kinurmatan Kulo (Javanese greetings), Stephane Fagez General Manager

Mureitha R. Couples - 22/10/2019 Confirmed reviews ALL
« Feels like home »

I really enjoyed to stay in the hotel room, so comfortable and makes me lazy to go outside during our honeymoon time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. MR, The warmest greetings from The Phoenix Hotel Yogyakarta. It was a great pleasure having you at our hotel and on behalf of the entire team I would like to thank you for having taken the time to share your review here. We are absolutely thrilled that our team succeeded in providing you with wonderful honeymoon. All members are overjoyed by your appreciation and comments. We would be pleased to welcome you again in the next future. Atur Kinurmatan Kulo (Javanese Greetings), General Manager

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