WIFI/Internet Access- Prime city center location, near Tugu and Malioboro, the iconic shopping street.
- Rooms with balcony overlooking the magnificent pool.
- Complimentary cultural activities such as Jamu Class,Yoga and Hotel Tour.
- Unlimited complimentary WIFI connection.
- Unique check-in moment with our welcome drink and traditional local snacks.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking
- Private outdoor parking
- Bus/coach parking area
- Babysitting on request
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Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
- YOGYAKARTA INTL AIRPORT
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 6PM
- Dry cleaning / Ironing
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Boutiques/shopping
- Currency exchange
- Gift shop/newspaper shop
- Porter
- Concierge
Hotel location
Jl Jenderal Sudirman 9
55233
yogyakarta
indonesia
- YOGYAKARTA INTL AIRPORT At 15km / 9.32 miles - Shuttle paying
- TUGU STATION At 1km / 0.62 miles
GPS : -7.782697, 110.368393
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| CENDRAWASIH ROOM | 42 m2 | 3 m | 40 | 20 | 24 | 24 | 30 |
| PHOENIX 1 | 100 m2 | 3 m | 70 | 36 | 40 | 40 | 30 |
| PHOENIX 2 | 100 m2 | 3 m | 70 | 36 | 40 | 40 | 30 |
| PHOENIX 3 | 100 m2 | 3 m | 70 | 36 | 40 | 40 | 30 |
| AMARILIS ROOM | 150 m2 | 3 m | 100 | 40 | 40 | 50 | 50 |
| PANDAWA ROOM | 220 m2 | 3 m | 220 | 80 | 80 | 130 | 140 |
| PHOENIX 1, 2, 3 | 300 m2 | 3 m | 500 | 100 | 100 | 200 | 220 |
Our rooms
Superior Heritage, Queen Size or Twin Beds
270 sq.ft. (25 m²) room, unlimited complimentary WIFI Internet connection, 32" flat-screen TV, rain shower, safe deposit box, turndown service, non-smoking rooms available upon request.
Deluxe Legacy , King Size or Twin Beds
377 sq.ft. (35 m²) room, unlimited complimentary WIFI Internet connection, 32" flat-screen TV, rain shower, safe deposit box, turndown service, 1 extra bed possible, non-smoking rooms available upon request.
Deluxe Legacy, King Size Bed, Pool View
377 sq.ft. (35 m²) room, balcony with an exquisite pool view, unlimited complimentary WIFI Internet connection, 32" flat-screen TV, rain shower, safe deposit box, turndown service, 1 extra bed possible, non-smoking rooms available upon request.
Phoenix Executive, King Size Bed
495 sq.ft. (46 m²) room, unlimited complimentary WIFI, 32" flat-screen TV, rain shower and bathtub, spacious desk, sitting area, illy coffee machine, complimentary minibar, shoe shine butler service, local delights.
Legendary Suite, King Size Bed
645 sq.ft. (60 m²) room, unlimited complimentary WIFI, 32" flat-screen TV, living room, rain shower and bathtub, spacious desk, illy coffee machine, complimentary minibar, shoe shine butler service, local delights.
- 143 rooms
- 7 connecting rooms
- Baby bed
Our restaurants and bars
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Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.
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Overlooking to the fountain yard, it offers a laid-back atmosphere with rich selection of food and beverages
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Perfectly comfortable in warm colonial ambiance, presenting a wide selection of the best wines around the world, the first in Yogyakarta, completing various beverages created by our top bartender's hands
Our guest reviews for
The Phoenix Hotel Yogyakarta - MGallery Collection
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Susanna P., Thank you for taking the time to share your feedback. While I wish you had a better experience, feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this time that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Atur kinurmatan kulo (Javanese greetings), Christina Maya Assistant Guest Experience Manager
Dear Ms.SB, We would like to thank you for staying at The Phoenix Hotel Yogyakarta. We are sad to read that we cannot fulfill your expectation due to the inconvenience caused. Our hotel is located in the tropical area and we always do the preventive action to avoid that case happen. We do really apologize for the unpleasant experience and we will share your message to our team here for better performance in the future. It is our hope to be able to serve you better in the near future. Atur Kinurmatan Kulo (Javanese greetings), Assistant Guest Experience Manager
Dear Ms. FDBM, Thank you for taking the time to tell us about your experience at the The Phoenix Hotel Yogyakarta - MGallery Collection. I am sorry that your experience did not fully meet your expectations; please accept our apologies for the shortfalls in the AC and the falling curtain you experienced. Please rest assured that we welcome your feedback as it help us improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Atur kinurmatan kulo (Javanese greetings), Assistant Guest Experience Manager
Dear Ms. FY, Thank you for taking the time to tell us about your experience at the The Phoenix Hotel Yogyakarta - MGallery Collection. I am sorry that your experience did not meet your expectations especially for the food. All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of products and services dedicated to our guests in the future. Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to our hotel. Atur Kinurmatan Kulo (Javanese Greetings), Assistant Guest Experience Manager
Dear Mr. PV, Thank you for choosing The Phoenix Hotel Yogyakarta as your preferred accommodation and for spending time to fill this survey. It is gratifying to learn that we were able to extend the hospitality that truly made you feel at home. We are definitely looking forward to the privilege of hosting you again. Atur Kinurmatan Kulo (Javanese Greetings), Assistant Guest Experience Manager
Dear Ms. AB, Thank you for taking the time to write such a kind review about your time spent at The Phoenix Hotel Yogyakarta. We look forward to your return and will do our best to re-kindle the fond memories that you have of our hotel! Atur Kinurmatan Kulo (Javanese Greetings), General Manager
Dear Mr. OW, Thank you for taking the time to tell us about your experience at the The Phoenix Hotel Yogyakarta - MGallery Collection. I am sorry that your experience did not fully meet your expectations. We will take note about your preferences, and hope we can serve you better in the very near future and we will assign your room in the upper floor which has full view in the balcony. Atur kinurmatan kulo (Javanese greetings), General Manager
Dear Ms. H, Thank you for your kind feedback of your stay at our hotel. My sincere apologies for not delivering the experience you would expect in our hotel especially about shower tap. Thank you also for your improvement feedback of kids area, we will use it as constructive development in the future. We do hope to see you again. Atur Kinurmatan Kulo (Javanese Greetings), General Manager
Dear Pei Lin P., Thank you for taking the time to tell us about your experience at the The Phoenix Hotel Yogyakarta - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager
Dear Ms. EY, Appreciate you for taking the time to share your views. Your constructive feedback help us to become better. I am sad to hear that your stay at The Phoenix Hotel Yogyakarta was not a complete satisfaction, and I regret that your massage was not as expected. Other than that, I am pleased to know that the attentiveness of our staff was up to your expectations. Once again thank you and we hope to welcoming you and your family back again to The Phoenix Hotel Yogyakarta. Atur Kinurmatan Kulo(Javanese Greetings), Stephane Fagez General Manager
Dear Emeir Hamzah, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager
Dear DayTrip01043915232, We are grateful for your positive feedback and very pleased to know that you had a marvelous time throughout your stay with us. Thank you for highlighting the level of our services, hopefully your next stay at The Phoenix Hotel Yogyakarta will be as pleasant as the previous one! Atur Kinurmatan Kulo (Javanese Greetings), Stephane Fagez General Manager
Dear Ms. AMS, Thank you for taking the time to write such a kind review about your time spent at The Phoenix Hotel Yogyakarta. We look forward to your return and will do our best to re-kindle the fond memories that you have of our hotel! Atur Kinurmatan Kulo (Javanese Greetings), General Manager
Dear Mr. DR, Thank you for taking the time to write such a kind rating about your time spent at The Phoenix Hotel Yogyakarta. As you touched on in the rating, we are about providing a fabulous experience but also so much more. We pride ourselves in the genuine service and warmth that our staff provide every day. We look forward to your return and will do our best to re-kindle the fond memories that you have of our hotel! Atur Kinurmatan Kulo (Javanese Greetings), General Manager
Dear AI, We are delighted and proud to read your satisfaction after your first stay with us. Your comments are very much appreciated by the team who is very honored to have served you well. We look forward to your next visit to Yogyakarta. Atur kinurmatan kulo (Javanese greetings) General Manager
Dear Mrs Herawati T., Thank you for taking the time to tell us about your experience at the The Phoenix Hotel Yogyakarta - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the shortfall in our housekkeping and maintenance standards in your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager
Dear giulioenrico, Many thanks for taking the time to share your experience. Please accept our apologies for the long wait upon arrival. I have informed the taxi company management about your poor experience while going back to the airport. I am sure they will take the necessary steps to remove rogue drivers from their fleet, as they are usually reliable taxi company in Indonesia. I am happy to read that in spite of these incidents, you had a good experience. We look forward to your next visit Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager
Dear Pak Dicky s., We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery Collection. It is always a pleasure to receive positive feedback and constructive crtiscism at it helps us monitor our service standards. Please accept our apologies for the lack of courtesy extented to you and the lack of variety at breakfast. While most of our rooms are non smoking the hotel is not completely smoke free and I am sorry it caused you some inconvinience. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one, like before. Atur kinurmatan kulo (Javanese greetings) Stephane Fagez General Manager
Dear Mr. KBS, Thank you for taking the time to write such a heartfelt review about your time spent at The Phoenix Hotel Yogyakarta. As you touched on in the review, we are about providing a fabulous experience but also so much more. We pride ourselves in the genuine service and warmth that our staff provide every day. We look forward to your return and will do our best to re-kindle the fond memories that you have of our hotel! Atur Kinurmatan Kulo (Javanese Greetings), General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate