ibis Praha Old Town

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ibis Praha Old Town 3 stars

Customer review rating (ALL Rating) 4.4/5 633 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located in the city centre

  • Easy access to public transportation

  • Free WiFi

  • Breakfast from 6:30 am to 10.30 am

  • Private parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Praha Old Town

Na Porici 5
11000 PRAGUE
Czech Republic

  • NAMESTI REPUBLIKY:  B NAMESTI REPUBLIKY

  • By plane

    PRAGUE At 16km / 9.94 miles

  • By train

    MASARYKOVO At 0.5km / 0.31 miles

GPS:50.088951, 14.43026

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ibis Restaurant Non contractual photo

Enjoy your breakfast in our cozy self-service restaurant with the daily light. Choose from the hot buffet as well as from the cold cuts, salad bar and home made bakeries at our place.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Praha Old Town

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  633 reviews

TripAdvisor Rating  4.0/5  3,837 reviews

Perfect location and good value

Customer review rating 5.0/5

Deirdre Couples - Confirmed reviews ALL

We stayed for 4 nights. Room was clean and comfortable. Breakfast was good. Tram stops right nearby so easy to get further afield but main old town square was an easy walk.

Great hotel!

Customer review rating 4.5/5

Craig A. Solo - Confirmed reviews ALL

Friendly check-in. Clean and tidy rooms, well kept. Great location and friendly staff

Very good stay; friendly & helpful staff

Customer review rating 5.0/5

Dragos P. Solo - Confirmed reviews ALL

Excellent location, close to the heart of the city; comfortable hotel amenities! Due to some flight changes I had to rescheduke my stay; staff at the Czech service center helped me switch the days; thanks a lot for the great service!

Dear Mr. P., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially our convenient location and our friendly staff. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

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Customer review rating 2.5/5

A Business - Confirmed reviews ALL

location quite ok, but the description is not corresponding with what i was told by accorhotels concierge

Great location, good value

Customer review rating 4.5/5

Nebojsa Business - Confirmed reviews ALL

The hotel is in an excellent location, staff is very friendly and helpful. Overall, good value for that price

Dear Mr. I., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially our convenient location. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Well situated, not my first stay there

Customer review rating 4.5/5

Rob Solo - Confirmed reviews ALL

Nice and handy for Namesti Republiky metro station and tram routes that stop just a few yards from the hotel. Check in handled quickly and efficiently, and room comfortable with all the expected amenities.

Dear Mr. B., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially our convenient location. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Perfect location

Customer review rating 4.0/5

Claire Families - Confirmed reviews ALL

The hotel is located right by the tram stop which is very hand for travelling around Prague. The hotel itself was decorated beautifully and all the staff were very welcoming and friendly. The room was the perfect size but just missing tea and coffee facilities as the bar closed early every night so we couldn't have a hot drink before bed. We had 2 small issues, the water went off at 10pm one night and reception were quick to answer the phone and advise there was a little issue that would take an hour to fix. This was fixed when we used it the next morning. Also the air conditioning cut out after a few minutes the first few nights and we couldn't get it back on but then it suddenly fixed itself on the 3rd night. The breakfasy variety was superb. Lots to choose from and constantly refilled. Overall we loved our stay and would definitely stay again if we return to Prague

Dear Ms. C., We very much appreciate your comments regarding your recent stay at our IBIS. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Denisa Falcinelli Guest Experience Manager

Good stay

Customer review rating 4.0/5

No N. Business - Confirmed reviews ALL

Good stay, took a premium room so appreciated the water bottles, fridge and extra desk and bathroom space. The fridge was strangely noisy, made loud noises in the night that scared me the first time, I thought someone was tugging on my door. Breakfast could have been better, Opted to eat outside my second morning. Strange reception service. I called a few weeks before my stay to enquiry if I could extend my stay and come a day earlier. I was told it was possible but the person who dealt with reservations was in a meeting. I called back a few hours, no response. I called a week later no response. I made alternative arrangements but strange as I was offering more money! Overall, pleasant stay.

Dear Ms. B., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you had a pleasant stay with us your stay in our hotel. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room was clean and quiet. Reception and bar staff not always readily available.

Dear Ms. E., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially our convenient location. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Well located in the old town, walking distance to old Old Town Square and Charles Bridge

Customer review rating 4.0/5

Paulo B. Solo - Confirmed reviews ALL

Quiet stay, no problems. Would have preferred a room with a view to the old town. The access to the underground parking is too narrow and scary - I feared to scratch my car in the walls. Thanks for the cholocale box in my room and the water bottles. The choice of beer of the welcome drink was really bad. Czech Republic has delicious beer, but Pilsener Urquell is... not good, to put it in nice words.

Dear Mr. B., We very much appreciate your comments regarding your recent stay at property. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we will have chance to welcome you back soon. Sincerely, Denisa Falcinelli Guest Experience Manager

good stay

Customer review rating 5.0/5

At Business - Confirmed reviews ALL

very helpful staff, well located, clean rooms

Dear Ms. T., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially with our lovely staff, our people are key for us. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Well located, very convenient with excellent local transport

Customer review rating 4.0/5

A E. M. Solo - Confirmed reviews ALL

A very comfortable room on the 7th floor served by rapid lifts. A pity the bar wasn’t always open in the evening but with a superb bar restaurant just across the road and very few people wanting to use it that’s understandable. I will certainly hope to stay in this hotel again.

Dear Mr. M., Thank you very much for your great review of our property. We hope to have an opportunity to welcome you back in the near future. Kindest regards, Denisa Guest Experience Manager

Good stay

Customer review rating 4.0/5

Brian Solo - Confirmed reviews ALL

Very friendly staff

Dear Mr. W., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially with our friendly staff, our people are key for us. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Well located

Customer review rating 3.5/5

Theresa Couples - Confirmed reviews ALL

The hotel was well located. Just a shame that they don't switch on the AC and the staffs didn't inform us that the AC is used as heater. So the whole night we were sweating in the room.

Dear Ms. Cheng Gaik, Thank you for having taken the time for sharing your feedback with us. We are distressed to learn that the stay at our hotel did not meet your expectations in terms of the air-conditioning system. You may rest assured that all your comments have already been reviewed with those concerned. We hope you will give us an opportunity to change your perception of our property in the near future. Sincerely, Denisa Falcinelli Guest Experience Manager

Excellent hotel

Customer review rating 5.0/5

Carmen Friends - Confirmed reviews ALL

Very satisfied

Dear Ms. G., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Cheap and cheerful

Customer review rating 5.0/5

Cj Friends - Confirmed reviews ALL

Comfy beds, quick check in, rooms cleaned daily. Couldn't ask for more at that price

Dear Mr. J., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially with our lovely staff, our people are key for us. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Fantastic location

Customer review rating 5.0/5

Lp14 Couples - Confirmed reviews ALL

The hotel is in a fantastic location just a 10 min walk from the Old Town Square. The room was a good size, clean and comfortable, the perfect place to base yourself for a Prague getaway.

Dear Mr. P., Thank you very much for having taken the time to share your feedback with us. It is great to read from your rating that you were happy with your stay in our hotel - especially with our lovely staff, our people are key for us. We hope to have an opportunity to welcome you back in Prague, at our Ibis in the near future. Kindest regards, Denisa Falcinelli Guest Experience Manager

Top located, friendly staff

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Nice and clean room, fast check in and out. Very few vegetarian and almost no vegan options at the breakfast buffet - even no alternative to cow milk.

Dear Ms. S., Thank you very much for your great review of our property. We hope to have an opportunity to welcome you back in the near future. Kindest regards, Denisa Guest Experience Manager

Ibis Praha Old Town - Not up to Ibis standards

TripAdvisor rating 2.0/5

fred146 TripAdvisor review

Where do I start? I had booked a "Premium Room" - on my booking (and online). Among other aspects this states "... tea & coffee" (there was NONE!). Also my shower was fairly luke warm (definitely not hot), and if there was air conditioning it definitely didn't work!! I like a cool room, not a stiflingly hot one (even with the window open) The hotel website clearly states: - "Trendy lobby bar and food corner with a choice of home-made snacks available 24/7" - NO! I stayed 2 nights and it was closed completely on the first night, closing at the very early time of 22:00 on my 2nd night (which was a Friday) - Under "Hotel Services" it still states (despite me complaining) "Laundry / Valet Services : Dry cleaning / Ironing" So why couldn't I get my clothes cleaned? I was away for over 2 weeks, and rightly decided to limit my baggage weight by allowing washing at the Ibis!! I was most unimpressed that I couldn't (so had to take a lot of time out of my holiday to do it myself). The attitude of the staff left a lot to be desired! If that had been stated in my own country it would be against the law (advertising a service you don't provide!) but I don''t know what Czech law allows...

Dear fred146, I would like to first and foremost thank you for taking the time to provide us with your candid feedback. I was distressed and embarrassed that you have had to express your disappointment with regards to your recent visit of our hotel and I am sorry to hear that your overall stay did not meet your expectations in terms of the accommodation. Rest assured, I will review with the entire team in order to avoid such recurrences in the future. I sincerely hope your recent experience with us will not mar your opinion of our hotel as we would welcome the opportunity to welcome you back, in the near future. Kindest regards, Denisa Guest Experience Manager

Great location, friendly staff

TripAdvisor rating 4.0/5

RobertS4264 TripAdvisor review

Hotel was great location in centre next to major shopping centre of palladium and tram and metro stations. Staff were kind friendly and informative. Room was decent sized though had issues with the water - sometimes brown and sometimes not on during the night. Rooms also quite hot and could be better ventilated

Dear RobertS4264, Thank you for taking the time to write on such positive feedback following your recent stay with us - I will be happy to share your kind words with the team. They will be equally pleased to know you enjoyed your visit with us. Looking forward to welcoming you at our IBIS soon. Kindest regards, Denisa Guest Experience Manager

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