Mercure Stoller Zurich

Mercure Stoller Zurich 4 stars

Customer review rating (ALL Rating) 4.4/5 246 reviews

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Hotel extras

  • Well connected: 5min from Hardbrücke station, 15min from Zurich Main Train Station and airport

  • City center can be as well easily reached in 12min with the Tram line n°2

  • Restaurant Stoller serves a seasonal menu prepared with local produce, and homemade ice creams

  • On-site: paid parking, meeting rooms and free Wi-Fi

  • Comfortable rooms with air conditioning and espresso/tea machine

ALLSAFE approved hotel

Hotel location

Mercure Stoller Zurich

Badenerstrasse 357
8003 ZURICH
Switzerland

GPS:47.378505, 8.50948

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT STOLLER

The Stoller restaurant serves traditional brasserie dishes, fresh delicacies and wines from various regions. The Stoller Glace terrace with its homemade ice cream has been regarded as Zurich's summer night's dream since 1938

Your meetings and events

The superb organization, pleasant atmosphere and optimal solutions with attention to detail will make your seminars, conferences and business or private events at Mercure Stoller Zürich a success.

Room descriptions and layouts

meeting rooms

From 1 to 44 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

All hotel rooms are equipped with great attention and love to detail. The rooms are equipped with Sofitel My Bed Classic, minibar and an own coffeemachine. An air conditioner cools you off on warm summer days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  246 reviews

TripAdvisor Rating  4.0/5  834 reviews

Good stay all in all

Customer review rating 3.5/5

Christian S. Solo - Confirmed reviews ALL

The room was very nice, the staff very helpful. There is just to mention that the guy at the reception used a very hard exchange course - because I wanted to pay in Euro. So it wasnt 357 Chf , but 460 Euro I had to pay. That wasn't very nice.

Dear S., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive, a room price of CHF 75.-- (50/100 price/value by CHF 149.--) was not offered during your stay in Zurich. The ibis budget started at CHF 90.-- per night. We have no influence on the exchange rate of the Euro, handling cash is costly. Every room has a master switch for electricity by the entrence door. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Good stay. Great manager.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The Swiss gentleman who checked us out was wonderful. We changed our itinerary and he was very accommodating. I assume he was the manager.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich

very poor experience

TripAdvisor rating 1.0/5

Djebba Business - TripAdvisor review

- an expensive hotel room (the room itself very small) - room are not clean at all - an expensive Breakfast for nothing you pay CHF 25.-- - you do not even see what you have to choose from Breakfast, they give you the menu to choose - I do not recommend this hotel, for the same price you have many better hotel (it is my first experience with this Hotel), usually I have other hotels, but they were fully booked during my business travel - the German reception personal are bizarre and unwelcome (maybe he’s unhappy with he’s job, I strongly recommend him to change he’s job)

Dear Djebba, Thank you for taking the time to write a review. We are sorry to hear that where not happy with our hotel. We changed our breakfast offer since quite a while now, as buffets generate a good amount of food waste. In our A-La-Carte menu you can chose as much as you feel like, from just a coffee to set menus. The cleanlyness in our hotel is very important. Our staff works very hard to make sure that the rooms are impeccable. We would be more than happy to accommodate you again in the future. Best wishes Werner John Stoller

Great location to all amenities

Customer review rating 3.5/5

Himanshu A. Families - Confirmed reviews ALL

We stayed for 3 nights. Rooms are ok sized n hotel is nice n clean. Car parking is too expensive 39chf per night Breakfast options are too less and expensive. As a vegetarian u can only eat bread. Location is the best part of the hotel stay, 15 mins into Paradeplatz by tram 2. Staff is good n attentive. Room service depends upon who picks up the call.

Dear A., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive a room price of CHF 51.--/60.-- (40/100 price/value by 128../150.--) is not realistic in Zurich. Around the Hotel are ca 1000 public garage places starting at CHF 48.-- per night. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

Nice Hotel

Customer review rating 3.5/5

Mattia Couples - Confirmed reviews ALL

Nice hotel: convenient location, room very clean and great restaurant/bar

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please do not hesitate to order from Room service coffee or in our restaurant. We provide all our services with a price. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

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Other web-users rate our hotel

  • 161 reviews 8.1/10 Location
  • 204 reviews 7.1/10 Room
  • 174 reviews 7.9/10 Service
  • 6 reviews 9.5/10 WiFi
  • 106 reviews 5.4/10 Comfort
  • 61 reviews 9.2/10 Cleanliness
  • 43 reviews 6.9/10 Breakfast

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