Mercure Stoller Zurich 4 stars

Customer review rating (ALL Rating) 4.3/5 1,976 reviews

Mercure Stoller Zurich
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+ 16 Services

Hotel extras

  • Well connected: 5min from Hardbrücke station, 15min from Zurich Main Train Station and airport

  • City center can be as well easily reached in 12min with the Tram line n°2

  • Restaurant Stoller serves a seasonal menu prepared with local produce, and homemade ice creams

  • On-site: paid parking, meeting rooms and free Wi-Fi

  • Comfortable rooms with air conditioning and espresso/tea machine

Hotel location

Mercure Stoller Zurich

Badenerstrasse 357
8003 zurich
switzerland

Fax: (+41)44/4054848

Check-in from 15h00

Check out up to 11h00

  • TIEFENBRUNNEN-MORGENTAL:  33 ALBISRIEDERPLATZ

  • KLUSPLATZ-ALBISRIEDEN:  Tram 2 & 3 ALBISRIEDERPLATZ

  • By plane

    ZURICH KLOTEN At 10km / 6.21 miles

  • By car

    HIGHWAY EXIT At 0.5km / 0.31 miles

  • By car

    ZURICH A1-A3-A4-A7 At 1.5km / 0.93 miles

  • By train

    ALBISRIEDERPLATZ L 2&3 At 0.1km / 0.06 miles

  • By train

    HARRDBRÜCKE At 1km / 0.62 miles

  • By train

    ZURICH/ZUERICH At 3.2km / 1.99 miles

GPS:47.378505, 8.50948

Companies

  • ACCENTURE 1.5 km / 0.93 mi
  • ALCATEL LUCENT 1.0 km / 0.62 mi
  • AVENTIS PHARMA 4.0 km / 2.49 mi
  • CERTAS 1.0 km / 0.62 mi
  • COLT TELECOM 1.5 km / 0.93 mi
  • ELECTROLUX 1.2 km / 0.75 mi
  • EMIL FREY AG 3.0 km / 1.86 mi
  • FIFA 5.0 km / 3.11 mi
  • HAL SOLUTIONS 10.0 km / 6.21 mi
  • HIS EUROPE LTD 5.0 km / 3.11 mi
  • IMPAQ 1.2 km / 0.75 mi
  • INFOSYS 0.5 km / 0.31 mi
  • JULIUS BAR 1.5 km / 0.93 mi
  • KPMG 1.0 km / 0.62 mi
  • KPMG FIDES PEAT 4.0 km / 2.49 mi
  • MBT 3.0 km / 1.86 mi
  • NEXUS TELECOM 1.5 km / 0.93 mi
  • SECUDE 1.0 km / 0.62 mi
  • SIEMENS 1.0 km / 0.62 mi
  • SWISS LIFE 3.0 km / 1.0 mi
  • UBS 1.5 km / 0.93 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT STOLLER

The Stoller restaurant serves traditional brasserie dishes, fresh delicacies and wines from various regions. The Stoller Glace terrace with its homemade ice cream has been regarded as Zurich's summer night's dream since 1938

Your meetings and events

The superb organization, pleasant atmosphere and optimal solutions with attention to detail will make your seminars, conferences and business or private events at Mercure Stoller Zürich a success.

Room descriptions and layouts

meeting rooms

From 1 to 39 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • Day light

  • WIFI access

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All hotel rooms are equipped with great attention and love to detail. The rooms are equipped with Sofitel My Bed Classic, minibar and an own coffeemachine. An air conditioner cools you off on warm summer days.

Our guest reviews for
Mercure Stoller Zurich

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,976 reviews

TripAdvisor Rating 4.0/5

824 reviews

Warm water working badly

Customer review rating 2.0/5

A. Families - 11/01/2022 Confirmed reviews ALL

Two times we used the shower. Both times it there was no warm water

Dear Mr. Eriksson Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rates are very competitive, a room price of CHF 87.-- (price/value 60/100 by 145.--) for 3 people is not offred in Zurich. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

It is a great place to be.

Customer review rating 5.0/5

F. L. Business - 24/12/2021 Confirmed reviews ALL

Alles einfach perfek

Dear Mr. m., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG
Customer review rating 4.0/5

Anonymous Business - 19/12/2021 Confirmed reviews ALL

Good value for money but this room was much smaller than the one I last stayed in

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Always happy at the Stoller

TripAdvisor rating 4.0/5

Robert A 17/12/2021 TripAdvisor review

We have stayed at the Stoller Hotel many times and have never had cause to complain about anything. We will stay at the Stoller hotel on our next trip to Zurich and very much enjoy the a la carte breakfast instead of buffet.

Always welcome and clean

Customer review rating 4.5/5

Hefti P. Couples - 25/11/2021 Confirmed reviews ALL

We come regularly to this hotel and the staff is always nice, the rooms as well as the hotel are kept well clean and it is located nearby a tram station, so it is very comfortable to get to the city centre. If you like to see "action", rooms to the street side are perfect, who is looking for tranquility, has the option to get rooms to the interior court.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Stoller Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Clean and modern room.

Customer review rating 4.0/5

Kalliopi Friends - 31/10/2021 Confirmed reviews ALL

The room was clean, comfortable and had all amenities, with a coffee machine being very handy for the morning. The hotel is not far from the center, it is a good option for a short visit. The staff is also very welcoming and friendly.

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Stoller Zurich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Werner Stoller Stoller Zürich AG

Totally disorganised

Customer review rating 0.5/5

William Business - 18/10/2021 Confirmed reviews ALL

We were allowed to check in but not allowed to use their restaurant for dinner or breakfast because they did not accept our state issue Covid 19 certificates. They are issued by an EU member state but without QR code and as such we were confined to our room. Needless to say, we did not accept that and we still have not been reimbursed. Novotel Zurich West accepted our certificates and as such we checked in there instead. Crazy that one person in the hotel restaurant decided to reject us despite the reception accepting our paperwork. I would give this hotel a big miss.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Swiss Covid -19 roules are very strict, without a valid QR code there is no acces to the Restaurant. Tests for Valid QR Codes or changes of documents can be made at the Zurich Airport or in a Covid-19 Test Center nearest Triemli Hospital. We do not coment other Hotels behavour. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG
Customer review rating 2.5/5

Anonymous Business - 17/10/2021 Confirmed reviews ALL

I had a very cumbersome welcome, very problematic reception, untrusting towards customer. I asked for no cleaning but my room was cleaned anyways. Prices on booking are way less then I paid when booking with all Accor app even though I have a good status (and I should have the advantage being a member!)

Dear Mr.T., Thank you for taking the time to tell us about your experience at the Mercure Stoller Zurich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During Check out nothing was mentioned when asked if everything went well? At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Werner Stoller Stoller Zürich AG

clean and good hotel

Customer review rating 4.0/5

Jan T. Friends - 25/09/2021 Confirmed reviews ALL

Suitable hotel situated 30 min from City centrum. Close by is a bakery/conditorei and Migros. The only remark I have is that the hotel is situated on a busy round-abound and a room facing the street is a noise room at daytime.

Great room, unfriendly staff at reception

Customer review rating 3.5/5

Til Friends - 21/09/2021 Confirmed reviews ALL

I stayed only one night. The room was great, with nice amenities and despite facing towards the main street rather quiet. However both at the checkin and checkout the staff was rather unfriendly which puts the overall experience for the stay a bit down.

One of the worst Mercure Hotels I have ever stayed in

Customer review rating 1.0/5

Guest Business - 11/09/2021 Confirmed reviews ALL

I only came back to this hotel because I accidentally booked for 2021 last year and was not able to chance/cancel this obviously accidental reservation. My previous bad experience has only been confirmed of not worsened. Only positive was the welcoming receptionist. The rooms are small, run-down, need refurbishing and most of all DIRTY! Windows don’t isolate the outside noise enough.

Customer review rating 5.0/5

Rick Couples - 09/09/2021 Confirmed reviews ALL

Everything was great. We especially had superb service from a Swiss woman who served us at breakfast each morning. I do not know her name. But she was fabulous.

Very good location. Friendly receptionists.

Customer review rating 4.5/5

Anonymous Solo - 08/09/2021 Confirmed reviews ALL

I can't think of anything bad

Good choice in Zurich !!!

Customer review rating 4.5/5

G. Couples - 07/09/2021 Confirmed reviews ALL

As we stayed several times in Mercure Stoller Zurich before pandemic, we are familiar with this hotel. Traveling Zurich was the first international trip for us under pandemic conditions and we preferred to choose the hotel what we know best. Good to say that Mercure Stoller Zurich keeps their standards as well as before. We enjoyed our stay a lot and we definitely stay there when we visit Zurich again. Location is great and easy to move in Zurich , hotel staff is very friendly , clean rooms and bathrooms!!!

Good choice in Zurich !!!

TripAdvisor rating 5.0/5

Mehmet G 07/09/2021 TripAdvisor review

As we stayed in Mercure Stoller Zurich several times before pandemic , we are familiar with this hotel. Travelling Zurich was our first international travel under pandemic conditions , we preferred to choose the hotel what we know best. Good to say that Mercure Stoller Zurich keeps standards as well as before. Cleean room and bathroom , friendly hotel staff , very good location !!! We definitely stay in Mercure Stoller when we visit Zurich again !!!

Family owned hotel

TripAdvisor rating 5.0/5

DanKr78 28/03/2021 TripAdvisor review

This was my second stay in the otel. It was again nice to stay here despite of the times so complex for any travel. The hotel staff made sure that the stay is as much pleasant as possible while observing COVID measures in force in Switzerland. I will be happy to come again.

Good Stay - Friendly

TripAdvisor rating 4.0/5

iboy003 Family - 17/12/2019 TripAdvisor review

Check in was good and reception has recognised and provided benefits as Platinum member. Rooms were ok, not sure, if they have upgraded or not. Anyway, It doesn't matter. Our stay was good, the restaurant Stroller provided good food and services. Front desk was very helpful. Thank you.

Perfect Stay for a business trip

TripAdvisor rating 5.0/5

LoreMeijn Business - 08/12/2019 TripAdvisor review

This is the second time I stay in this hotel while on Business and always enjoy it. Never have to wait, Room is perfect in size, very clean, All commodities work, very nice staff, very helpful, very close to several stores, centrally situated - 2 steps away from public transport of different kinds. I will be back next quarter. thanks Lore

on business

TripAdvisor rating 4.0/5

management285 Business - 03/12/2019 TripAdvisor review

very good night sleep, shover and go! Would book anytime on my next trip to Zürich. Tram nearby and many restaurants around the corner. rjf3j3qjijjeejgqpjrgjg¨q3jg3qijq3igq¨3ignjq3ingoiktnhotnotno4tnbo4tnke

Very Good and location is perfect

TripAdvisor rating 4.0/5

TDIagency Solo travel - 09/09/2019 TripAdvisor review

Just a pity that there is no response if I send an email with a question to the hotel up to 2x. otherwise the Hotel is perfect! I will book this hotel again next year, but longer. location is Perfect.

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