Novotel Semarang Hotel 4 stars

Name: Novotel Semarang
Address: SEMARANG, 50132, INDONESIA
Telephone: (+62)24/3563000
Rating: 4.1

Customer review rating 4.1/5 5,049 reviews

ALLSAFE approved hotel

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+ 23 Services

Novotel Semarang Hotel

Hotel that makes every moment matter

Novotel Semarang is the right choice for business and leisure travelers looking to stay in the heart of Semarang and to indulge in the capital of Central Java. Are you ready to enjoy the friendliness of the Javanese peope? Welcome to Novotel Semarang!

Dodit Nindyo Hapsoro, Hotel Manager

Ideally located in the center of Semarang right across Paragon mall, the hotel features spacious and cozy rooms. Fine local cuisine and international dishes are served in the two restaurants to entertain your palate. Free high-speed Wi-Fi is available throughout the hotel. The eight meeting rooms and the ballroom are ideal to host your meetings, events and weddings. As a family or solo, on vacation or for work, Novotel Semarang's teams, known for their attention to detail, are expecting you!

Novotel Semarang is the ideal base to explore Semarang: next to Paragon Mall, the newest and largest mall in town, within 15 minutes walking distance from Lawang Sewu Museum, Tugu Muda Monument, the Old Town (Kota Lama) and a short drive to Sam Po Kong Chinese Temple. The hotel is also easily accessible: only 15 minutes from Ahmad Yani Airport and 10 minutes from Tawang Train Station. You will need a 2-hour drive to reach Borobudur temple, which is part of UNESCO World Heritage.

Explore Semarang culinary in Simpang Lima area, Pasar Semawis and Pandanaran Street. Discover tourist attractions of Sam Po Kong Chinese Temple, Old Town (Kota Lama) Semarang and Lawang Sewu Museum. Experience the best shopping in Paragon Mall.

Hotel extras

Located in front of Paragon Mall, close to the business district and tourist attractions
Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station
Fitness centre, pool, traditional spa, and kids corner
Two international restaurants, club, and 24-hour room service
8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas free of charge with password
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking Complimentary parking for all in house guests.
- Private outdoor parking
- Private enclosed outdoor parking
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
AHMAD YANI AIRPORTPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Gift shop/newspaper shop
Porter

Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna
Babysitting on request

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

10 meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available

Hotel location

Novotel Semarang

Jl. Pemuda 123
Semarang 50132
Central Java, Indonesia
50132 semarang
indonesia

Tel: +62243563000

Fax: (+62)24/3584257

Contact email :

Check-in from 14h00

Check out up to 12h00

TERBOYO BUS STATION : JL PEMUDA 123

By plane
AHMAD YANI AIRPORT At 7km / 4.35 miles - Shuttle paying
By train
TAWANG RAILWAY At 5km / 3.11 miles

GPS :-6.978722, 110.414528

Companies

BANK DANAMON 0.15 km / 0.09 mi
BANK JATENG 0.5 km / 0.31 mi
BANK MANDIRI 0.1 km / 0.06 mi
BCA 0.1 km / 0.06 mi
CARREFOUR 0.5 km / 0.31 mi
CIGARETTE DJARUM 60.0 km / 37.0 mi
COCA COLA 30.0 km / 18.64 mi
JEPARA FURNITURE 100.0 km / 62.14 mi
NISSAN 30.0 km / 18.64 mi
TOURISM INFORMATION 0.05 km / 0.03 mi
UNGARAN TEXTILE 30.0 km / 18.64 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meeting organization.

Room descriptions and layouts

meeting rooms

From 1 to 400

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 56 participants
- U-shaped Room 17 participants
- Board-room 11 participants
- Classroom style 27 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 60 participants
- U-shaped Room 25 participants
- Board-room 60 participants
- Classroom style 40 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 60 participants
- U-shaped Room 22 participants
- Board-room 60 participants
- Classroom style 30 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 45 participants
- Board-room 60 participants
- Classroom style 70 participants
- Banquet 38 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 60 participants
- Classroom style 50 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 45 participants
- Board-room 100 participants
- Classroom style 70 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style 150 participants
- U-shaped Room 50 participants
- Board-room 150 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style 150 participants
- U-shaped Room 50 participants
- Board-room 150 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 120 participants
- U-shaped Room 40 participants
- Board-room 120 participants
- Classroom style 80 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style 400 participants
- U-shaped Room 150 participants
- Board-room 150 participants
- Classroom style 150 participants
- Banquet 200 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Eureka	44 m²	3 m	56 participants	17 participants	11 participants	27 participants	30 participants
Merbabu ii	78 m²	5 m	60 participants	25 participants	60 participants	40 participants	30 participants
Lawu	90 m²	5 m	60 participants	22 participants	60 participants	30 participants	30 participants
Muria	92 m²	3 m	60 participants	45 participants	60 participants	70 participants	38 participants
Merbabu 1	104 m²	5 m	60 participants	30 participants	60 participants	50 participants	40 participants
Eureka + muria	132 m²	3 m	100 participants	45 participants	100 participants	70 participants	80 participants
Merapi 1	180 m²	8 m	150 participants	50 participants	150 participants	80 participants	100 participants
Merapi 2	180 m²	8 m	150 participants	50 participants	150 participants	80 participants	100 participants
Merbabu	182 m²	5 m	120 participants	40 participants	120 participants	80 participants	80 participants
Merapi	360 m²	8 m	400 participants	150 participants	150 participants	150 participants	200 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

General equipment
Business services in the hotel

Screen
Auditorium
Soundproof
Flipchart
TV with VCR
Meeting room
Podium
Lectern
WIFI access
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Rooms (5)
Suite (1)

Standard Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

SQUARE RESTAURANT

Type of cuisine: International

Featuring open kitchen concept provides your fabulous buffet breakfast. The modern design & excellent service of this outlet give an additional value of a good food.

Lunch

06:00 - 10:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CITRUS RESTAURANT

Type of cuisine: International

For the Western Cuisine Lovers, Citrus is the hotspot in town. With fresh culinary and comprising grilled items as the specialities, the Restaurant offers cozy athmosphere to experience.

Lunch

11:00 - 16:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

16:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Club 123

Enjoy your night in club 123

have adequate access and a good enough place to stay while doing business

Khairil A. Business - 16/02/2021 Confirmed reviews ALL

quite safe, comfortable room, cleanliness is maintained, breakfast with adequate food variations

Sorry, One of the worst experiences with accor group

Andreas B. S. Families - 16/02/2021 Confirmed reviews ALL

It was not a good experience. Definitely it was not as good as Novotel reputation. The rooms were not clean and seems not be prepared properly. The staff are friendly but lack of integrity.

Nice stay

Irina D. S. Solo - 16/02/2021 Confirmed reviews ALL

Check in check out process is easy and smooth. Staff are friendly and helpfull. Food are also tasty. Just feel a bit uncomfortable with the pillows, maybe need to upgrade it to the new one. But overall it's a nice stay.

Good stay as before

Sandi W. Families - 15/02/2021 Confirmed reviews ALL

It is always satisfying to travel with accor...

Good stay

Eddy H. Business - 04/02/2021 Confirmed reviews ALL

Cleanliness and hospitality are great. However, the odor of old and damp carpet along the corridor on the way to the room is a bit unpleasant.

Dear Mr. Eddy Hadi S., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Strategic acomodation in Semarang

Harya F. Families - 01/02/2021 Confirmed reviews ALL

Well, overall I satisfy with this hotel. But i feel upset with your recepsionist. I've booked superior room but she said that the room not ready yet & i have to wait. But at the same time, your male recepsionist give another guest beside me an upgrade from standart room become superior room & give them room key first. Hello? What happen there?? I'm very upset because of that

Dear Mr / Mrs.Harya F. K., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Good stay

Hiong Families - 01/02/2021 Confirmed reviews ALL

The stay for leisure purposes and in spite of some notes, overall it was a good stay

Dear Mr. Khian Hiong T., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even much better than the previous one. Sincerely, Dodit Hapsoro General Manager

Well located, old interior

Lisa L. Couples - 29/01/2021 Confirmed reviews ALL

good location, but old interior. dark on the room floor hall area. a bit dark in the bathroom. the old interior and furniture make me feels the furniture were dirty, especially the cabinet.

Dear Mrs. Lisa Limantara, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Well located

Vernando M. Business - 28/01/2021 Confirmed reviews ALL

The room little tO old And There is small problem at toilet

Dear Mr. Vernando M., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards, Dodit Hapsoro General Manager

well located, comfort, good stay

Dhian S. Business - 28/01/2021 Confirmed reviews ALL

keep it up, and keep improving

Dear Mrs. Dhian s., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Clean but Not Well Maintained

Djufri Business - 25/01/2021 Confirmed reviews ALL

The Room and the lobby was clean, however the maintenance was not good. The Air conditioner in my room was noisy, then the technician do the maintenance by cleaning and put some grease inside. Why must the maintenance performed during occupation ? Why don't they do the maintenance when the room was not occupied ?

Dear Mr/ Mrs. Djufri H., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Good Hotel

Kash Business - 24/01/2021 Confirmed reviews ALL

The room and the hotel was good. Good location (in front of a mall). Adhered the Covid19 rules. Only negative comment is that room air conditioning system was bad even after complained.

Dear Mr. Kashminder S., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

business stay 17 to 20 Jan.

capteugenesebastian Business - 23/01/2021 TripAdvisor review

Had an excellent stay, Every hotel personnel were professional, efficient and friendly. Service was very good, there were very attentive. Maintained a high standard of COVID precautions and cleanliness.

Good stay

Bintang R. H. Business - 21/01/2021 Confirmed reviews ALL

Spacious room, clean hygiene

Dear Mr. Bintang R., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Good Stay

Eugene S. Business - 21/01/2021 Confirmed reviews ALL

Efficient staff, good level of Covid protocol enforced. Staff were always willing.

Dear Mr. Captain Eugene S., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Good Experience

N. Business - 21/01/2021 Confirmed reviews ALL

I feel satisfied with the room (quite large), bathroom, and the hospitality. For breakfast menu's, it was good, even though I expect to have better menu's and more choices, unfortunately, It was not as many as my expectations. The room feels lacking in lighting since I think the positioning of the lamp was not optimal. Overall, It was good experience.

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Novotel Semarang. We deeply regret if your last stay with us did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Poor Hotel Condition

Gita W. Friends - 19/01/2021 Confirmed reviews ALL

The bed sheet is old and dirty, towel is torn and thw air condition is not working well

Dear Mr / Mrs. Gita W., Thank you for taking the time to tell us about your experience at the Novotel Semarang. We do regret if your last stay with us did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

Good stay, excellent staff.

Kief Solo - 18/01/2021 Confirmed reviews ALL

Clean and good room, water is hot. Staff very polite and kind. But breakfast quality need to improve.

Dear Bapak Daniel Setiawan M., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Well located

Ray L. Business - 15/01/2021 Confirmed reviews ALL

Well located hotel, with acoustic live music

Dear Bapak Raymond L., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

My experience in Novotel Semarang

Adi I. Families - 14/01/2021 Confirmed reviews ALL

Clean, tasty food, excellence in location, best of service. For sure, I will be back using Novotel when visit to Semarang.

Dear Bapak Adi I., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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Hotel extras