Novotel Semarang Hotel 4 stars

Customer review rating 4.1/5 4,884 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Semarang
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+ 23 Services

Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • AHMAD YANI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Semarang

Jl. Pemuda 123
Semarang 50132
Central Java, Indonesia
50132
semarang
indonesia

Tel: +62243563000

Fax: (+62)24/3584257

Check-in from 14h00

Check out up to 12h00

  • TERBOYO BUS STATION :  JL PEMUDA 123

  • By plane

    AHMAD YANI AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By train

    TAWANG RAILWAY At 5km / 3.11 miles

GPS :-6.978722, 110.414528

Companies

  • BANK DANAMON 0.15 km / 0.09 mi
  • BANK JATENG 0.5 km / 0.31 mi
  • BANK MANDIRI 0.1 km / 0.06 mi
  • BCA 0.1 km / 0.06 mi
  • CARREFOUR 0.5 km / 0.31 mi
  • CIGARETTE DJARUM 60.0 km / 37.0 mi
  • COCA COLA 30.0 km / 18.64 mi
  • JEPARA FURNITURE 100.0 km / 62.14 mi
  • NISSAN 30.0 km / 18.64 mi
  • TOURISM INFORMATION 0.05 km / 0.03 mi
  • UNGARAN TEXTILE 30.0 km / 18.64 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meeting organization.

Room descriptions and layouts

10 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Auditorium

  • Soundproof

  • Flipchart

  • TV with VCR

  • Meeting room

  • Podium

  • Lectern

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen Size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Queen Size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen Size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SQUARE RESTAURANT

Type of cuisine: International

Featuring open kitchen concept provides your fabulous buffet breakfast. The modern design & excellent service of this outlet give an additional value of a good food.

Lunch

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CITRUS RESTAURANT

Type of cuisine: International

For the Western Cuisine Lovers, Citrus is the hotspot in town. With fresh culinary and comprising grilled items as the specialities, the Restaurant offers cozy athmosphere to experience.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Club 123

Non contractual photo

Enjoy your night in club 123

Our guest reviews for
Novotel Semarang

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,884 reviews

tripadvisor

TripAdvisor Rating 4.0/5

983 reviews

Well located, friendly and helpful staffs

Customer review rating 4.1/5

Retno Business - 26/11/2020 Confirmed reviews ALL

I've been in business trip during this Pandemic and it's been a challenging moment that we should keep our client satisfy as well as bring a healthy environment. Novotel Semarang has been very supportive to our needs, its strategic location and helpful staffs also become other factors to bring our business to success. A well-recommended hotel for business as well as family trip, I'll choose Novotel Semarang for both purposes.

Comfortable, well located, good stay

Customer review rating 4.1/5

Gabriela Y. Families - 25/11/2020 Confirmed reviews ALL

I stayed at Novotel to attend online thesis defense, I was very satisfied staying at Novotel. During this pandemic, Novotel provides comfort, a very smooth internet network, and hygienic food. Success for Novotel.

Cannot use my points

Customer review rating 4.1/5

Muhammad H. Families - 25/11/2020 Confirmed reviews ALL

Booked with apps using points, but it never confirmed it, wanted to claim/use my points during check out, you only let me use 2,000 of my points... so what is the use of these points???

Quick booking response

Customer review rating 4.1/5

D.r. S. Business - 21/11/2020 Confirmed reviews ALL

Great

Dear Dian Ratna S., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Is not just a hotel, is a home for me

Customer review rating 4.1/5

Adam T. Business - 21/11/2020 Confirmed reviews ALL

5 Days 4 nights experience with warmest staff and comfort room also with complete facility like fitness center is a must facility for me ☺️, also good location near a lot of culinary and shopping centre

Dear Adam t., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Good Stay

Customer review rating 4.1/5

Anonymous Families - 20/11/2020 Confirmed reviews ALL

a good stay indeed...friendly and helpful staff, large room & good location

Dear Madeira Heriani P., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Getting Much Better

TripAdvisor rating 4.0/5

simonhoedoyo Business - 18/11/2020 TripAdvisor review

After several stays, their services getting much better. Accommodation quality is well maintained, clean and spacious room. Location is very suitable for exploring the city, many place of interest within short ride.

Good stay and very well located

Customer review rating 4.1/5

Achmad B. Business - 17/11/2020 Confirmed reviews ALL

Located in central business of the city and room is comfortable

Dear Achmad B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Sincerely, Dodit Hapsoro General Manager

Near shopping mall

Customer review rating 4.1/5

Richard Couples - 17/11/2020 Confirmed reviews ALL

Nice staff, good lication

Dear Richard P., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better then the previous one. Sincerely, Dodit Hapsoro General Manager

Good Stay

Customer review rating 4.1/5

Anonymous Families - 16/11/2020 Confirmed reviews ALL

the staff was good, well located because the hotel near mall my child enjoyed staying at your hotel.

Dear Adri Nur R., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Good stay, but will not return!

Customer review rating 4.1/5

Stefanie Couples - 15/11/2020 Confirmed reviews ALL

I had a pleasant one night stay at Novotel Semarang, but I will not consider staying here if I visit Semarang again With such a rate, I believe I can get better services in other hotels. Due to the Covid19 pandemic, we understand that the services are not as usual, yet it does not mean Novotel needs to decrease the quality of the service, for instance the buffet breakfast. It was really poor, in terms of the food quality.

Dear Elvira Stefanie, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

very well located

Customer review rating 4.1/5

Suciadi Families - 15/11/2020 Confirmed reviews ALL

it takes walking distance to several landmark

Dear Suciadi A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager
Customer review rating 4.1/5

Daniel W. Friends - 14/11/2020 Confirmed reviews ALL

It was pretty good...

Dear Daniel Setiawan w., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Easy Check in and Out

Customer review rating 4.1/5

Chrisk Business - 09/11/2020 Confirmed reviews ALL

Hotel was as described

Dear Chris K., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better from the previous one. Sincerely, Dodit Hapsoro General Manager

comfortable room and delicious food

TripAdvisor rating 4.0/5

Beniis1105 Business - 09/11/2020 TripAdvisor review

1. Lobby was spacious and bright 2. I still figure out why the hotel provide smoking area in Citrus Restaurant near Lobby 3. Furniture in the room were little bit old, but still in use. Sofa in my room 602 was extremely bad, it must be changed with new one. 4. Some staff in the restaurant should be more friendly to the guests. 5. I love the laundry service for executive room, it was really helpful. Thanks for the staff who called me when i forgot to put my laundry in my room 6. Citrus Restaurant was great, delicious food, friendly and helpful staff, and cozy.

Swimmming pool

TripAdvisor rating 4.0/5

patongcg Business - 09/11/2020 TripAdvisor review

Swimming pool should not have smoking area. In room towel are too long time never change as colour turning dirty. Bar staff never promote to guest there is an happy hour as well as what kind of drink list.

Dear Patongcg, Thank you for sharing us your thoughts regarding your staying experience at Novotel Semarang. First of all, we do regret if our services and facilities were not up to your expectations. Our management will do a review regarding swimming pool regulation for smoking area. Furthermore, we have also taken your notes and liaise it to our concern department regarding providing room towel with a better quality and bar staff's service. Once again, we do really appreciate for your constructive feedback while hoping that we can keep welcoming you back to better serve you in the near future. Sincerely, Dodit Hapsoro General Manager
Customer review rating 4.1/5

Sigit W. A. S. Friends - 07/11/2020 Confirmed reviews ALL

Good restaurant service...room service...

Dear Hesti A., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Sincerely, Dodit Hapsoro General Manager

Good stay at Novotel

Customer review rating 4.1/5

Beni Business - 07/11/2020 Confirmed reviews ALL

1. Room was a little bit old but and need some improvement 2. The lobby was spacious 3. Breakfast was delicious and lot of varieties. Some staff needs more friendly to guest for example by saying good morning 4. The restaurant in the lobby floor was spacious and convenient and have live music every night. Food was great in taste and portion. The staff was friendly and helpful. 5. The reception staff was friendly and helpful 6. Location was strategic and close to the office i visit.

Dear Beni I., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better from the previous one. Sincerely, Dodit Hapsoro General Manager

Really nice place to stay while spending time in Semarang, highly recomended

Customer review rating 4.1/5

Topan M. Families - 07/11/2020 Confirmed reviews ALL

Overall it's good, the rooms as good as display in photos. The employer served the guest pleasantly. One improvement must be made it's about breakfast, should tastier and more variant.

Dear Topan M., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Delicious food is amazing.. my family love it and also our room is big

Customer review rating 4.1/5

Alvina D. I. Families - 06/11/2020 Confirmed reviews ALL

One little thing needs improvement is about hotel team coordination.. I have a little problem of my extra bed's request that not well organized between resepsionist and housekeeping's team

Dear Alvina, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Dodit Hapsoro General Manager

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