Novotel Semarang

Novotel Semarang 4 stars

Customer review rating (ALL Rating) 4.2/5 978 reviews

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Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

GPS:-6.978722, 110.414528

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network. Our years of experience have let us build a great expertise in meeting organization.

Room descriptions and layouts

10 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  978 reviews

TripAdvisor Rating  4.0/5  1,043 reviews

Flexible check in

Customer review rating 4.5/5

A. Business - Confirmed reviews ALL

If stay Semarang, this Novotel Hotel is recomemded, strategies, price and budget is save with environment in-out hotel is clean.. One more think, the furniture is using update furniture than last 2 months visited..

Dear Ms. A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

No the best stay

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Unfortunately, on this occasion, I was not impressed with this Novotel. The rooms are now very old looking and therefore appear as if they are dirty. The food was ok but for some reason the hotel has a problem with their Alcohol licence and therefore were unable to serve any Alcoholic drinks. This was not informed to me before arrival. For an international branded hotel this is ridiculous. The Breakfast Buffet is very good, and the room sizes are also good.

Dear James B., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service for every customer. therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Gunawan Widodo General Manager

Bad Water supply

Customer review rating 3.0/5

Opec Solo - Confirmed reviews ALL

currently water tap is have a bad smell

Dear Bapak Opec P., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good welcoming benefits after check in Room facility is good But restaurant and food is not really good Small and difficult access for park area

Dear Mr. Zelvi Y., We very much appreciate your review regarding your stay at the Novotel Semarang. It is always a pleasure to receive feedback. I will share your assessment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Kind regards, Gunawan Widodo General Manager

Novotel Semarang

Customer review rating 4.5/5

Hery Business - Confirmed reviews ALL

Room is old but service is very good.

Dear Bapak Hery T., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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Other web-users rate our hotel

  • 248 reviews 8.2/10 Location
  • 597 reviews 7/10 Room
  • 635 reviews 9/10 Service
  • 15 reviews 8.4/10 WiFi
  • 303 reviews 7.2/10 Cleanliness
  • 280 reviews 7.6/10 Food
  • 190 reviews 6.5/10 Breakfast
  • 26 reviews 8.2/10 Pool

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