Novotel Semarang Hotel 4 stars

Name: Novotel Semarang
Address: SEMARANG, 50132, INDONESIA
Telephone: (+62)24/3563000
Rating: 4.1

Customer review rating 4.1/5 4,765 reviews

ALLSAFE approved hotel

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+ 23 Services

Your loyalty is rewarded

Novotel Semarang Hotel

Hotel that makes every moment matter

Novotel Semarang is the right choice for business and leisure travelers looking to stay in the heart of Semarang and to indulge in the capital of Central Java. Are you ready to enjoy the friendliness of the Javanese peope? Welcome to Novotel Semarang!

Dodit Nindyo Hapsoro, Hotel Manager

Ideally located in the center of Semarang right across Paragon mall, the hotel features spacious and cozy rooms. Fine local cuisine and international dishes are served in the two restaurants to entertain your palate. Free high-speed Wi-Fi is available throughout the hotel. The eight meeting rooms and the ballroom are ideal to host your meetings, events and weddings. As a family or solo, on vacation or for work, Novotel Semarang's teams, known for their attention to detail, are expecting you!

Novotel Semarang is the ideal base to explore Semarang: next to Paragon Mall, the newest and largest mall in town, within 15 minutes walking distance from Lawang Sewu Museum, Tugu Muda Monument, the Old Town (Kota Lama) and a short drive to Sam Po Kong Chinese Temple. The hotel is also easily accessible: only 15 minutes from Ahmad Yani Airport and 10 minutes from Tawang Train Station. You will need a 2-hour drive to reach Borobudur temple, which is part of UNESCO World Heritage.

Explore Semarang culinary in Simpang Lima area, Pasar Semawis and Pandanaran Street. Discover tourist attractions of Sam Po Kong Chinese Temple, Old Town (Kota Lama) Semarang and Lawang Sewu Museum. Experience the best shopping in Paragon Mall.

Hotel extras

Located in front of Paragon Mall, close to the business district and tourist attractions
Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station
Fitness centre, pool, traditional spa, and kids corner
Two international restaurants, club, and 24-hour room service
8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areasfree of charge with password
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parkingComplimentary parking for all in house guests.
- Private outdoor parking
- Private enclosed outdoor parking
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
AHMAD YANI AIRPORTPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Gift shop/newspaper shop
Porter

Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna
Babysitting on request

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

10 meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Restaurants are open with social distancing measures in place. The Pool and Fitness are open based on guest request with social distancing measures in place ( Max 6 guests at any one time) otherwise The Spa will remain closed until further notice

Hotel location

Novotel Semarang

Jl. Pemuda 123
Semarang 50132
Central Java, Indonesia
50132
semarang
indonesia

Tel: +62243563000

Fax: (+62)24/3584257

Contact email :

Check-in from 14h00

Check out up to 12h00

TERBOYO BUS STATION : JL PEMUDA 123

By plane
AHMAD YANI AIRPORT At 7km / 4.35 miles - Shuttle paying
By train
TAWANG RAILWAY At 5km / 3.11 miles

GPS :-6.978722, 110.414528

BANK DANAMON 0.15 km / 0.09 mi
BANK JATENG 0.5 km / 0.31 mi
BANK MANDIRI 0.1 km / 0.06 mi
BCA 0.1 km / 0.06 mi
CARREFOUR 0.5 km / 0.31 mi
CIGARETTE DJARUM 60.0 km / 37.0 mi
COCA COLA 30.0 km / 18.64 mi
JEPARA FURNITURE 100.0 km / 62.14 mi
NISSAN 30.0 km / 18.64 mi
TOURISM INFORMATION 0.05 km / 0.03 mi
UNGARAN TEXTILE 30.0 km / 18.64 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meeting organization.

meeting rooms

From 1 to 400

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 56 participants
- U-shaped Room 17 participants
- Board-room 11 participants
- Classroom style 27 participants
- Banquet 30 participants
- Height 5 m
- Theatre style 60 participants
- U-shaped Room 25 participants
- Board-room 60 participants
- Classroom style 40 participants
- Banquet 30 participants
- Height 5 m
- Theatre style 60 participants
- U-shaped Room 22 participants
- Board-room 60 participants
- Classroom style 30 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 60 participants
- U-shaped Room 45 participants
- Board-room 60 participants
- Classroom style 70 participants
- Banquet 38 participants
- Height 5 m
- Theatre style 60 participants
- U-shaped Room 30 participants
- Board-room 60 participants
- Classroom style 50 participants
- Banquet 40 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 45 participants
- Board-room 100 participants
- Classroom style 70 participants
- Banquet 80 participants
- Height 8 m
- Theatre style 150 participants
- U-shaped Room 50 participants
- Board-room 150 participants
- Classroom style 80 participants
- Banquet 100 participants
- Height 8 m
- Theatre style 150 participants
- U-shaped Room 50 participants
- Board-room 150 participants
- Classroom style 80 participants
- Banquet 100 participants
- Height 5 m
- Theatre style 120 participants
- U-shaped Room 40 participants
- Board-room 120 participants
- Classroom style 80 participants
- Banquet 80 participants
- Height 8 m
- Theatre style 400 participants
- U-shaped Room 150 participants
- Board-room 150 participants
- Classroom style 150 participants
- Banquet 200 participants

Table of rooms
Room name	Surface area, Sort ascending	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Eureka	44 m²	3 m	56 participants	17 participants	11 participants	27 participants	30 participants
Merbabu ii	78 m²	5 m	60 participants	25 participants	60 participants	40 participants	30 participants
Lawu	90 m²	5 m	60 participants	22 participants	60 participants	30 participants	30 participants
Muria	92 m²	3 m	60 participants	45 participants	60 participants	70 participants	38 participants
Merbabu 1	104 m²	5 m	60 participants	30 participants	60 participants	50 participants	40 participants
Eureka + muria	132 m²	3 m	100 participants	45 participants	100 participants	70 participants	80 participants
Merapi 1	180 m²	8 m	150 participants	50 participants	150 participants	80 participants	100 participants
Merapi 2	180 m²	8 m	150 participants	50 participants	150 participants	80 participants	100 participants
Merbabu	182 m²	5 m	120 participants	40 participants	120 participants	80 participants	80 participants
Merapi	360 m²	8 m	400 participants	150 participants	150 participants	150 participants	200 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Auditorium
Soundproof
Flipchart
TV with VCR
Meeting room
Podium
Lectern
WIFI access
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room with 1 Queen Size bed

Accessible room

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

SQUARE RESTAURANT

Type of cuisine: International

Featuring open kitchen concept provides your fabulous buffet breakfast. The modern design & excellent service of this outlet give an additional value of a good food.

Lunch

06:00 - 10:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CITRUS RESTAURANT

Type of cuisine: International

For the Western Cuisine Lovers, Citrus is the hotspot in town. With fresh culinary and comprising grilled items as the specialities, the Restaurant offers cozy athmosphere to experience.

Lunch

11:00 - 16:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

16:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Club 123

Enjoy your night in club 123

Great Place to get a little gateway

Andreas S. N. Families - 10/09/2020 Confirmed reviews ALL

Thank you for your kind hospitality to us.

Dear Andreas Setya N., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Nice hotel

Ilhas B. Business - 10/09/2020 Confirmed reviews ALL

Good place,

Dear Ilhas B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Healthy stay

S. Business - 09/09/2020 Confirmed reviews ALL

The hotel is complying the Covid 19 safety protocol. The room is clean. We will stay in this hotel again for our next visit to Semarang.

Dear Djonny S., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are glad to learn that our health protocol was up to your expectation and we are also grateful for your participation and understanding to follow health protocol in our hotel. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future. Sincerely, Dodit Hapsoro General Manager

Good stay

Kief Solo - 09/09/2020 Confirmed reviews ALL

Check in progress smooth, room is perfect as I request before. Recommended hotel, will come again. Thank you.

Dear Daniel Setiawan M., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are glad to learn that our services and facilities were up to your expectations. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Dodit Hapsoro General Manager

Well Located

Ira Business - 05/09/2020 Confirmed reviews ALL

Only one night stay in this hotel without breakfast. Nice sleep n nice stay

Dear Budhy S., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Warm welcome, good staffs and good stay in Semarang

Eri Couples - 04/09/2020 Confirmed reviews ALL

Nice little details in the room creates warm welcoming mood...

Dear Eri P., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Nice stay

Angga Business - 04/09/2020 Confirmed reviews ALL

nice stay, good services, nice staff, Interior looks old need a little renovation.

Dear Angga Satria F., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Good location

Tedy Families - 04/09/2020 Confirmed reviews ALL

+The room is big +all the staff are friendly +The location is superb +The covid safety protocol -the room needs more lighting and a little bit renovation. Its quite old. -first night get room with very low water pressure but 2nd night was good -no attendant at the pool. No pool towel provided.

Dear Tedy S., We very much appreciate your comments regarding your stay at the Novotel Semarang. We do regret for the inconvenience for low water pressure in your room, this will surely become our highlight to have further action for water pressure maintenance. Regarding no pool attendant and no pool towel provided based upon our management decision due to pool and gym center have not fully opened due to pandemic situation. Guests are suggested to bring their own towel and sports equipment to minimize or prevent virus trransmission. This regulations have been written at our pool regulation displayed at our pool area and reception desk. Meanwhile, this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Dodit Hapsoro General Manager

Implement good covid protocol

Pandji C. Families - 28/08/2020 Confirmed reviews ALL

Overall good experience for my first stay in Novotel Semarang. Food is good although the menu is limited. The room is clean and the location is near mall

Dear Pandji C., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are glad to learn that our food, facilities, and services provided were up to your expectations. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as better than the previous one. Sincerely, Dodit Hapsoro General Manager

Cockroaches

Hiu K. O. Business - 28/08/2020 Confirmed reviews ALL

Others are fine except, in the room found two cockroaches! need insect repellent.

Dear Hiu Khi o., We very much appreciate your review regarding your stay at the Novotel Semarang. We do regret for the inconvenience you encountered where you found 2 insects in your room. I have conveyed this feedback to our concern department. Please rest assured that we have taken a proper measurement to prevent the future recurrence. Once again, we deeply apologize for this matter and we hope that you will grant us the opportunity to welcome you back in the near future. Sincerely, Dodit Hapsoro General Manager

Late check out until 4pm

Anonymous Families - 26/08/2020 Confirmed reviews ALL

Happily accepted our 4pm late check out request. Really appreciate it, after our long drive from Jakarta, and arrived late night.

Dear Kidung A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is such a pleasure for us for being able to help our guest and fulfill their needs. This motivated feedback will encourage us to give a better service from time to time tirelessly to all of our valued guests. We look forward to welcoming you back in the near future. Sincerely, Dodit Hapsoro General Manager

Well located dan cozy room

Hernando G. Families - 25/08/2020 Confirmed reviews ALL

My stay in Novotel never dissapointed, the room and food were amazing!

Dear Hernando G., We very much appreciate your comments regarding your stay at the Novotel Semarang. Nothing make us happier than to hear that the services, food, and facilities we provide for our valued guest are up to their expectations. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

good stay

Mochamad T. W. Families - 24/08/2020 Confirmed reviews ALL

nice rooand staff are welcome

Dear M Tunggul, We very much appreciate your comments regarding your stay at the Novotel Semarang. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Great location

Anonymous Couples - 24/08/2020 Confirmed reviews ALL

Location is great however parking space is very limited and street around the hotel is very narrow hard for car to turn

Dear Hendra P K., We very much appreciate your comments regarding your stay at the Novotel Semarang. We do have a limited parking space, however we provide a security guard who will be standby to give a proper direction for all of our valued guest to find their parking spot. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Dodit Hapsoro General Manager

Good location, standard service

Yanto Families - 23/08/2020 Confirmed reviews ALL

Standard service, not willing to go over for loyal customers unlike other Accor hotels, still good experience though

Dear Yanto T., Thank you to become one of our Accor Loyalty member. We are glad to learn that your stay with us were up to your expecations. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Novotel Semarang

Hery Business - 23/08/2020 Confirmed reviews ALL

Service is good. The room was renovated but the bath room is still very old. The water flow is very slow/small. The parking is not enough for guests.

Dear Herytoh, We very much appreciate your feedback regarding your stay at the Novotel Semarang. We do regret for the inconvenience you encountered when using shower which the water pressure was very low. I have conveyed this feedback to our concern and we have taken a proper measurement to prevent the future recurrence. We do have a limited parking space, however we provide security guard to be always standby to give a direction for all of our guest to find their parking spot. Once again, thank you for sharing us your thoughts. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon. Sincerely, Dodit Hapsoro General Manager

Awesome hotel

Riko Families - 23/08/2020 Confirmed reviews ALL

Clean and tidy bedroom, bathup is clean and good parfume in the toilet.

Dear Riko M., We very much appreciate your feedback regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Breakfast must more variatif... the other is ok

Sandy S. Couples - 23/08/2020 Confirmed reviews ALL

Location ok... Clean, good service, good respons, good staff... If i’ll go to semarang again... novotel must be our considering to stay

Dear Sandy s., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Family short trio

Anonymous Families - 23/08/2020 Confirmed reviews ALL

We were so happy that this hotel really met our needs. Eventhough we required room with connecting doors but it was full that time. Then they prepared other rooms but still in the same floor. However, i think room 722 floor needs to be changed since it has sound when we stepped on it. The staffs are helpful and rooms are soundproof. That was great!

Dear Vivi M., We very much appreciate your feedback regarding your stay at the Novotel Semarang. It is such a pleasure to learn that our facilities and services are able to fulfill your needs during your stay with us. We do also regret for the inconvenience you may encountered in your room 722 due to floor sound. This will surely be a highlight for our concern department to take a proper measure. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back soon. Sincerely, Dodit Hapsoro General Manager

Well located, very helpful staffs, highly recommended hotel for stay

Nova L. Families - 22/08/2020 Confirmed reviews ALL

Very helpful hotelier and all of the staff. Super clean, Cozy stay, Good communications, The room is big enough and also smells good Super recommended for family and business trip!

Dear Nova L., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

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Hotel extras