Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 946 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BANK DANAMON0.15 km / 0.09 mi BANK MANDIRI0.1 km / 0.06 mi CARREFOUR0.5 km / 0.31 mi COCA COLA30 km / 18.64 mi NISSAN30 km / 18.64 mi UNGARAN TEXTILE30 km / 18.64 mi
BANK JATENG0.5 km / 0.31 mi BCA0.1 km / 0.06 mi CIGARETTE DJARUM60 km / 37 mi JEPARA FURNITURE100 km / 62.14 mi TOURISM INFORMATION0.05 km / 0.03 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meeting organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EUREKA 44 m2 3 m 56 17 11 27 30
MERBABU II 78 m2 5 m 60 25 60 40 30
LAWU 90 m2 5 m 60 22 60 30 30
MURIA 92 m2 3 m 60 45 60 70 38
MERBABU 1 104 m2 5 m 60 30 60 50 40
EUREKA + MURIA 132 m2 3 m 100 45 100 70 80
MERAPI 1 180 m2 8 m 150 50 150 80 100
MERAPI 2 180 m2 8 m 150 50 150 80 100
MERBABU 182 m2 5 m 120 40 120 80 80
MERAPI 360 m2 8 m 400 150 150 150 200
    • Screen
    • Auditorium
    • Soundproof
    • Flipchart
    • TV with VCR
    • Meeting room
    • Podium
    • Lectern
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.1/5 ALL Rating 4,436 reviews

Our guest reviews for
Novotel Semarang

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 946 reviews
Ingrid S. S. Couples - 02/12/2019 Confirmed reviews ALL
« comfortable stay »

It was very comfortable, and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ingrid Suryanti S., We very much appreciate your feedback regarding your stay at the Novotel Semarang. We are glad to hear that our dynamic staff has delivered a warm service to our loyal guest and fullfiled your needs during your stay with us. I am delighted to share this motivated feedback to all of our staff as we always strive to give our utmost for our guest satisfaction. Look forward to welcoming you back soon Warmest regards, Benjamin Castel General Manager

Chandra G. Families - 02/12/2019 Confirmed reviews ALL
« Mr »

Lovely place to stay. Good service. But lack of parking space

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandra g., We very much appreciate your feedback regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is our hope that we can keep welcoming you back in the near future for a better service and particularly for parking facility. Sincerely, Benjamin Castel General Manager

Tadeus Business - 28/11/2019 Confirmed reviews ALL
« an okay experience. »

Quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tadeus N., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Castel General Manager

Marco Business - 28/11/2019 Confirmed reviews ALL
« Not a pleasant stay »

Breakfast is soooooo bad and below standard, sorry to say it. Used to like it but now it's way below standard.. Lunch at the restaurant, again below standard, poor quality of meals. Do you change your Chef ????

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco S., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies. I have shared this comment regarding food quality and taste to our chef. We have also a standard to be looked up for to always provide the utmost quality to our guest. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Warm regards, Benjamin Castel General Manager

Hani Solo - 26/11/2019 Confirmed reviews ALL
« The location is great, but needs renovation. »

This hotel is in a great location in city center, close to everything. But unfortunately the buildings need some renovations. Some furnitures, carpets, wash basin, etc in my room need to be renovated in my opinion. Food was okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hani Nurbiantoro S., Thank you for having your valuable time to write us a feedback regarding your recent stay at Novotel Semarang. We do really appreciate for your constructive feedback regarding our building renovation. We are under going for our asset maintenance in inside and outside building including all the facilities and furnitures that we provide in guest room from the highest to the lowest floor. We are thanking you for your kind understanding and it is our hope that we can keep welcoming you back in the near future. Kindest regards, Benjamin Castel General Manager

Kenny M. Business - 25/11/2019 Confirmed reviews ALL
« First time in Semarang »

Good experience, very helpful & friendly staff & great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenny M., Thank you for sharing your recent stay experience with us. It is delightful for us to learn that you were enjoying your stay with us. I will ensure this positive feedback is conveyed to all of our staff as our encouragement to continuoulsly give our utmost for our loyal guest. We look forward to welcoming you back in the near future. Kindest regards, Benjamin Castel General Manager

Victor C. Business - 24/11/2019 Confirmed reviews ALL
« Very good hotel »

+ clean rooms, very friendly staff, good lounge, nice hotel, menu in restaurant is OK - too many mosquitos in the lounge area. Please fumigate periodically

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor C., Thank you for having your valuable time to sahre your staying experience with us. It is our great pleasure to receive a positive feedback for the warmness services of our staff. Meanwhile, I have shared your comment regarding some mosquitos in our restaurant area and our concern department has taken a note very well to have a special fogging treatment continuously. Once again, Thank You for your constructive feedback and it is our hope to better serve you in the near future. Warmest Regards, Benjamin Castel General Manager

Joki Business - 23/11/2019 Confirmed reviews ALL

Everything is good but need improvement on gym towel. Too hard, not soft enough and the smell is not fresh for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joki R R., We very much appreciate your feedback regarding your stay at the Novotel Semarang. I have shared this comment to our concern department and they have taken the note to give more attention for the gym towel's hygiene. Once again, thank you for your constructive feedback and it is our hope that we can give you a better service in the near future. Kindest regards, Benjamin Castel General Manager

Anonymous Families - 22/11/2019 Confirmed reviews ALL

thank a tons to tya n team for ur excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deddy G., Thank you for having your valuable time to share your recent stay experience with us. We are pleased to receive such a motivated feedback especially from our loyal guest. I will ensure this special recognition and appreciation will be conveyed to our team especially Thya and her team who have delivered a great service and make your stay evven more delighted and enjoyable. Look forward to welcome you back soon. Warmest regards, Benjamin Castel General Manager

Richard T. Business - 22/11/2019 Confirmed reviews ALL
« Richard T. »

I have been traveling to Semarang for the past 20 years. So far only stay either only Novotel or Crown plaza (today PO hotel) . Except the hotel is too old with the bed a bit changing shape and the wooden floor some forming up. The rest is Perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T. Aik C., Thank you for always choosing Novotel Semarang as your most preferred accommodation while visiting Semarang. We are depeply grateful for your loyalty to our hotel and we are thrilled to learn that you were enjoying your stay with us for the past 20years. Meanwhile, we are under progressing for maintenance project in our certain area in inside and outside buiding but the main focus is for room refreshement from our highest to the lowest floor. We do highly appreciate for your constructive feedback and it is our hope that we can keep welcoming you back to better serve you in the near future. Warmest regards, Benjamin Castel General Manager

Orin .. Friends - 20/11/2019 Confirmed reviews ALL
« Good »

(-) AC is not cold .. (+) late check out fast respond friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Riny W., Thank you for having your valuable time you share us your recent stay experience at Novotel Semarang. I have shared this constructive feedback particularly the consistency of the air conditioner to our concern department and please rest assure that we have taken a proper action to address the problem. Meanwhile, we are also very gald to learn that the responsiveness and friendliness of our staff made your stay even more enjoyable. Once again, thank you for your feedback and It is our hope that we could better serve you in the future. Our kindest regards, Benjamin Castel General Manager

M. Solo - 19/11/2019 Confirmed reviews ALL
« Bad shower »

It gets cold when you turn the shower to hot water, vice versa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. Please allow me to express my sincerest apologies. I have shared this constructive feedback regarding the water temperature consistency in your room and our team has taken the proper action to address the problem. Once again, thank you for your feedback and it is our hope that we can better serve you in the near future. Warm regards, Benjamin Castel General Manager

12iv4i Business - 18/11/2019 Confirmed reviews ALL
« Disappointing »

Room, facility and food are poor compared to other cheaper hotels around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rivai, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations. At Novotel, we strive to provide a superior service for every customer, Therefore, your feedback is very important to us. Please rest assured that we will have a reviewed regarding the room you have stayed and also our food qquality as well ass variety. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Benjamin Castel General Manager

Bung A. Business - 14/11/2019 Confirmed reviews ALL
« Best of the best hotel »

All the staff of reception is very friendly, really helpful and give the great service. Especially Tia Septiana as a Duty Manager very friendly and give me the best view in my room. The food at the restaurant is really good and the staff of the restaurant have a great service and helpful. Overall is perfect to stayed in Novotel Semarang feels like home .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bung A., Thank you for choosing Novotel Semarang as your preferred accommodation in Semarang. We are delighted to learn that you had an enjoyable stay with us. Our main target is to make all of our guest feel welcome like at their own home everytime they stay here to represent the true service of Novotel Semarang. It is truly such an honour for us to know that our duty manager Tya Septiana could deliver a very warm and friendly service to our loyal guest. I will ensure your kind recognition will be conveyed to her directly. Once again, thank you for your positive feedback. Look forward to welcoming you back in the near future. Our Warmest Regards, Benjamin Castel General Manager

Henri L. Couples - 14/11/2019 Confirmed reviews ALL
« The best Novotel experience ever »

We had VIP treatment from the first day until check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Henri L., Thank you for your valuable time to share your staying experience at Novotel Semarang. It is our greatest pleasure to know that you had the best experience from us which is shown the true service of Novotel Semarang. The comfortness of our guest is our main focus while delivering service. We are looking forward to welcoming you back in the near future Our kindest regards, Benjamin Castel General Manager

Lisa Business - 11/11/2019 Confirmed reviews ALL
« Room 319 need improvement »

1. The water hose of bidet, the water hose is bloated and causing spray when it's put on it;s place. 2. The light is too dim and the color is yellow. The sunlight didn't help much cause the mirror location is too far from it. 3. The mirror placing is not adjusted to the power outlet thus i have difficulties when flat iron my hair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lisa Tri U., Thank you for taking your valuable time to share your recent stay experience with us. We do really appreciate for hearing your concern for the 3 points you have mentioned in room 319 that you were staying in. We deeply regret for the inconvenience you encountered during your stay with us and I will surely share this constructive feedback to our concern department in order to take a prompt corrective action to prevent the future recurrence. Once again, thank you for your feedback and it is our hope that we can better serve you in the near future. Warmest regards, Benjamin Castel General Manager

Saing S. Business - 10/11/2019 Confirmed reviews ALL
« awesome »

View from the room 610 is nice n spacious n clean. Nice hotel, near from mall. Satisfying service n friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saing S., We are glad to learn that you were enjoying the view of Semarang city center from your room. It is our greatest pleasure for being able to deliver the warmness and friendliness of our services to all our loyal guest which represent the true service of Novotel Semarang. I am excited to share this heartful feedback to our entire team as our encouragement to continuously improve the quality of our services and facilities. We are looking forward to keep welcoming you soon. Warmest regards, Benjamin Castel General Manager

Timothy Families - 10/11/2019 Confirmed reviews ALL
« A bit of hiccup, but okay »

The welcome is acceptable, regarding there was 3 groups of tourist check in at the same time. However, breakfast do need attention. Especially for the freshness looking of the fruits and the cooked food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Timothy Junius S., Thank you for taking your valuable time to share us your experience in Novotel Semarang with us. We do really appreciate each of our guest feedback and I will share this regarding the breakfast quality to our concern department in order to make our high food quality served keep on track. Once again, thank you for your feedback and it is our hope that we can better serve you in the near future. Sincerely, Benjamin Castel General Manager

Nas Business - 09/11/2019 Confirmed reviews ALL
« Service excellence but hotel condition needs workout »

My first stay at Novotel two years ago was satisfying. The room was well maintained, amenities were complete. Outside room was clean. This time it was a bit disappointed. The carpet at hallway smell bad, this was a major bad point. The amenities had no conditioner, it's on request as said so. Although so, the room and furniture was clean and breakfast was still delicious as my first time stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your review regarding your stay at the Novotel Semarang. We are very glad to learn that you were satisfied with your room and breakfast experience. There is nothing we can proud of beside the joyfulness of our loyal guest. Meanwhile, we are also regret for the inconvenience regarding the carpet in the hallway corridor of the room which occurs an unpleasant smell. Please rest assured that I will share this comment to our concern department and we will surely take a necessarily corrective action. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Kind regards, Benjamin Castel General Manager

Irawati Business - 08/11/2019 Confirmed reviews ALL
« Satisfying »

This Hotel is strategic place, close to the city center, on the opposite site is the mall Paragon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Irawati J., Thank you for choosing Novotel Semarang as your preferred accomodation in Semarang. Our strategic location is one of the main selling point for our hotel yet all of our clients are oftenly take this advantage to do both either for leisure and business. We do really appreciate for your positive feedback. Looking forward to welcoming you back soon in the near future. Sincerely, Benjamin Castel General Manager

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