Ibis Santos Gonzaga Praia

Ibis Santos Gonzaga Praia 3 stars

Customer review rating (ALL Rating) 4.1/5 1,155 reviews

See on a map


Hotel extras

  • 15-minutes drive to Giusfredo Santini Maritime Passenger Terminal

  • 25-minutes drive to Anchieta Highway

  • 20-minute drive to Santos Bus Terminal

  • 15-minute drive to Santos Old Town

  • 24-hour bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50, Boqueirao
11045-500 SANTOS

  • By plane

    CONGONHAS AIRPORT At 71.1km / 44.18 miles

  • By plane

    GUARULHOS AIRPORT At 106km / 65.87 miles

GPS:-23.97024, -46.329101

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


The Bar: a friendly place to get together at any time of day.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,155 reviews

TripAdvisor Rating  4.0/5  1,564 reviews

Dirty room and uncomfortable bed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Unfortunately the bed was extremely uncomfortable with lumpy pillows. The fridge had old food in it and the bathroom bin didn’t have a plastic bag in it. The toilet plumbing also wasn’t great.

Dear NICOLA B., Thank you for taking the time to tell us about your experience at the ibis Santos Gonzaga Praia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, team ibis Santos Gonzaga Praia

Well located

Customer review rating 3.0/5

Fernanda Couples - Confirmed reviews ALL

Small room, very expensive for what it offers. Good location though and friendly staff.

Prezada Fernanda Sentimos muito não termos atingido suas expectativas em relação a hospedagem em nosso hotel. Enviamos ao setor responsável sobre a revisão de valores conforme sua sugestão, é muito importante para nós saber como está sendo a experiência de nossos clientes e onde poderemos aplicar as melhorias para oferecer um melhor produto. Que possamos acolhê-la melhor em uma próxima oportunidade! Atenciosamente, equipe ibis Santos Gonzaga Praia


Customer review rating 1.0/5

Andrea C. Families - Confirmed reviews ALL

The room was smaller than expected - I know the hotel and stayed in on business around the world - we expected a bed for our child and arrived to some pull out chair we last saw at the hospital for accompanying person. The room was not properly cleaned, the shower head was broken and the service was : “ oh well, this is it”, blank stare into space. Will never go back

Dear Andrea Please accept our apologies that your visit to the Ibis Santos Gonzaga Hotel did not live up to your expectations. We will share your review with our Management Team to correct all issues raised. We hope to welcome you back to enable us to create a better experience for you.

Perfect location

Customer review rating 3.5/5

Denis Couples - Confirmed reviews ALL

Crowded breakfast, waiting lines but good food. Dark rook, not that clean but nice view

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is well located in front of the beach. Also the rooms are simples but with everything you need to sleep well. In the booking app they say that the parking is free, but you have to pay R$30, since it's a third party park.

Dear Renan Thank you for sharing with us about your stay. The guest experience is extremely important to us. We hope to welcome you again soon! Best regards, ibis Santos Gonzaga Praia team.

In partnership with TripAdvisor

Our other establishments nearby