ibis São Paulo Morumbi Hotel 3 stars

Customer review rating 4.2/5 20,508 reviews

ALLSAFE approved hotel

ibis Sao Paulo Morumbi
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+ 14 Services

Hotel extras

  • Advantage 1

  • Near Burle Marx Park.

  • Advantage 3

  • Pet friendly hotel! Accepts animals up to 33 lbs.

  • Tamo Junto room! Accommodations for up to 6 people.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis São Paulo Morumbi

Av Roque Petroni Jr 800
Torre I Brooklin
04707000 são paulo
brazil

Tel: +551137383800

Fax: (+55)11/37383801

Check-in from 12h00

Check out up to 12h00

  • SHOPPING MORUMBI :  SHOPPING MORUMBI

  • By plane

    CONGONHAS At 6km / 3.73 miles

  • By plane

    GUARULHOS AIRPORT At 31km / 19.26 miles

GPS :-23.622223, -46.696099

Companies

  • CARGIL 2.5 km / 1.55 mi
  • DELOITTE 2.0 km / 1.24 mi
  • HONDA 0.6 km / 0.37 mi
  • LG 0.5 km / 0.31 mi
  • MICROSOFT 1.9 km / 1.18 mi
  • MONSANTO 2.2 km / 1.37 mi
  • NESTLE 0.8 km / 0.5 mi
  • NOVARTIS 1.1 km / 0.68 mi
  • TV GLOBO 1.2 km / 0.75 mi
  • VIVO 0.6 km / 0.37 mi

Hotel services

IBIS KITCHEN MORUMBI

Open daily for lunch and dinner, either buffet style or à la carte service.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 375 rooms
    • 20 rooms for people with reduced mobility
    • 40 family rooms
    • No connecting room
    • No non-smoking room
    • 20 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Estacionamento Facility Additional charge
    • On site

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

20,508 reviews

TripAdvisor Rating 4.0/5

2,769 reviews

Great staff

Customer review rating 5.0/5

Ana Business - 11/10/2021 Confirmed reviews ALL

Staff were very attentive and kind

Dear Ana Leticia Fornari C., We very much appreciate your comments regarding your stay at the ibis São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 3.5/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

It has few attractions for customers but its location is excellent.

Dear Jose Marcos Da Silva B., We very much appreciate your comments regarding your stay at the ibis São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Anonymous Business - 06/10/2021 Confirmed reviews ALL

The stay was good and the hotel is a great place to be The only point i would like to say is .. onde night the receptionist called at my room after 22:00 to ask me about the Ifood ticket ( i didnt order ifood that night) and i tould him i didnt have and before i finish talk he hang out the phone in my face with absolutely no respect

Dear Luis Felipe Camara C., We very much appreciate your comments regarding your stay at the ibis São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ótima posicione

Customer review rating 5.0/5

Sarah C. Families - 04/10/2021 Confirmed reviews ALL

É status breve má gradevole

Sra.Sarha, Apreciamos imensamente sua resposta a nossa pesquisa de satisfação referente sua hospedagem no ibis Sao Paulo Morumbi. É sempre um prazer receber impressões positivas. Agradecemos por escolher nosso hotel e deixamos nossos serviços a disposição em sua próxima visita a São Paulo. Atenciosamente, Ueslei André

Great one!

Customer review rating 5.0/5

Max Couples - 28/09/2021 Confirmed reviews ALL

Usual Ibis expectation. The staff was attentive and the room was comfortable. Can't go wrong with Ibis. :D

Dear maxwell silva rodrigues S., We very much appreciate your comments regarding your stay at the ibis São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located !

Customer review rating 3.5/5

Carlos A. Families - 21/09/2021 Confirmed reviews ALL

Good overall with minor unpleasant issues. Need improvement at front desk and "price match" team. Misinformation, lack of personal, lack of understading of channel pricing and customer focus.

Dear Danielle , We very much appreciate your comments regarding your stay at the ibis São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. incerely,

Legal

Customer review rating 3.5/5

Alex Business - 16/09/2021 Confirmed reviews ALL

Legal

Sr.Alex Muito obrigada por sua resposta a nossa pesquisa de satisfação. No ibis procuramos oferecer o conforto em sua hospedagem, por isso, com os seus comentários, poderemos aperfeiçoar nossos serviços para garantir experiências cada vez melhores em nossos hotéis. Agradecemos por escolher o ibis budget Sao Paulo Morumbi e deixamos nossos serviços a disposição em sua próxima visita a São Paulo. Atenciosamente, Ueslei André

Boa estadia

Customer review rating 4.0/5

Jorge D. Business - 15/09/2021 Confirmed reviews ALL

Local agradável, estacionamento caro

Sr.Jorge, Agradecemos seu feedback referente a sua estada conosco, pois a sua avaliação é muito importante para nós. No ibis procuramos oferecer o conforto em sua hospedagem, por isso, com os seus comentários, poderemos aperfeiçoar nossos serviços para garantir experiências cada vez melhores em nossos hotéis. Agradecemos por escolher o ibis budget São Paulo Morumbi e deixamos nossos serviços a disposição em sua próxima visita a São Paulo. Atenciosamente, Ueslei André

Boa estadia.

Customer review rating 5.0/5

Vitória R. Couples - 24/08/2021 Confirmed reviews ALL

Experiencia maravillosa.

Sra.Vitoria . Agradecemos seu feedback referente a sua estada conosco, pois a sua avaliação é muito importante para nós. Ficamos felizes de termos conseguido corresponder suas expectativas, já que nossos colaboradores trabalham diariamente para fornecer um serviço de qualidade. Agradecemos a preferência, esperamos recebê-la novamente em breve. Atenciosamente, Ueslei André

Good stay but with minor problems

Customer review rating 3.0/5

Leticia Business - 17/08/2021 Confirmed reviews ALL

The hotel is very good, well located and the breakfast had a great variety of things to eat and drink. My only complaints are that my room did not have extra blankets or pillows, while my colleagues room's all had. Also, the room was a bit dirty, with dust hanging from the walls and on top of several surfaces, which can be harmful for people with allergies - myself included.

Dear Leticia Moutinho. Thank you for taking the time to tell us about your experience at the ibis São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient in front of Morumbi shopping

Customer review rating 3.5/5

Fernando Business - 26/07/2021 Confirmed reviews ALL

Used to be better. Needs better care and maintenance. Seems almost abandoned by management. My room fridge didn't work. After the first night I had to ask to change rooms or have the fridge replaced, what happened in a short time. But the bathroom would get flooded after every shower. The problem was with the shower box door, which had a big gap underneath.

Dear Fernando Thanks for sharing your feedback. We would like your experience to have been better, with your feedback we can improve the quality of our service. We work hard to provide an excellent experience for our guests, but it is clear that in this case we have not been successful. If you give us a chance to regain your trust, I can guarantee that we will do our best to make your stay the best it is. Best regard
Customer review rating 4.5/5

Celso J. Business - 10/07/2021 Confirmed reviews ALL

Very fast but adequate!

Dear Celso, We immediately appreciate your response to our satisfaction survey regarding your stay at ibis São Paulo Morumbi. It is always a pleasure to receive notes. Thank you for choosing our hotel and we make our services available on your next visit to São Paulo. Best regards

boa estadia

Customer review rating 4.5/5

Celio R. L. D. S. Business - 05/07/2021 Confirmed reviews ALL

atendeu as expectativas

Sr.Celio , Agradecemos seu feedback referente a sua estada conosco, pois a sua avaliação é muito importante para nós. Ficamos felizes de termos conseguido corresponder suas expectativas, já que nossos colaboradores trabalham diariamente para fornecer um serviço de qualidade. Agradecemos a preferência, esperamos recebe-lo novamente em breve. Atenciosamente Ueslei André

Quick stay. Good stay

TripAdvisor rating 5.0/5

Meander34803036808 Couples - 31/10/2019 TripAdvisor review

Nice choice for a quick stopover. Very good bed indeed. Quiet location. Nice breakfast! We had a friends party nearby and the hotel was a natural choice to rest after a celebration. It is not a "classy" hotel, but it is OK.

The devil is in the small things

TripAdvisor rating 4.0/5

marcosignacio2016 Business - 28/07/2019 TripAdvisor review

Please please bring new towels... this is urgent... you keep asking, so I keep saying: this facility is super convenient, well localized, good breakfast, the bar is fair, the employees are nice... the bed is ok, pillows not so much ok, BUT THE TOWELS!!! OH MY GOD.... That is ridiculous...

On according to wishes.

TripAdvisor rating 4.0/5

Alfredo283 Family - 26/07/2019 TripAdvisor review

Beds must be improved.Services remains on good level.Cost- benefit seems well.We still indicate Ibis Hotels.Food's and coffee services are well. Parking auto is elevated. TV and Wi Fi is in order.I need more information to use reward points.

Very Good Weekend - Sao Paulo

TripAdvisor rating 5.0/5

gomeskle Friends getaway - 18/07/2019 TripAdvisor review

The IBIS Morumbi help me to get a good relax moments and very good weekend in Sao Paulo city, due to location and neighborhood of Ibis Morumbi. Due to proximity of Shopping and others restaurant the location of hotel helps a lot !

We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis Team SP Morumbi

Good hotel

TripAdvisor rating 5.0/5

Meander392477 Business - 23/05/2019 TripAdvisor review

The hotel is very good. The bedroom was clean and quiet. it has a beautiful view of an avenue and the Morumbi shopping, that is in front of the hotel. Excellent location to go to USA Consulate. The hotel has a delicious breakfast with a fair price. I've love it.

Prezado hóspede, Agradecemos imensamente a sua avaliação e esperamos sua próxima hospedagem já ansiosos! Atenciosamente Juliana Paraventi Sub Gerente

Good room

TripAdvisor rating 4.0/5

andrearM4233VC Couples - 07/02/2019 TripAdvisor review

Its good room and good rate One thing was not good is that the bathroom's door didn't lose.the breakfast is great, but the price is a little be high. The reception is great. The valet parking is so crowd, so we have to wait the car for 20 minutes.

We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

Quick Stay in Sâo Paulo with a Friend

TripAdvisor rating 4.0/5

Coastal20017894723 Couples - 06/02/2019 TripAdvisor review

It was great! Fantastic location near Morumbi Shopping. Very convenient and the people working there are extremely polite and attentive to details. Breakfast was good, with plenty of food and fruits and very convenient for the price. In the area it is difficult to have a good breakfast near by.

We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

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