ibis Rio de Janeiro Centro Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 10,350 reviews

ALLSAFE approved hotel

Information message

ibis Rio de Janeiro Centro
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+ 12 Services

Hotel extras

  • Near the Carioca metro station (5 minutes) and Praça Tiradentes tram (VLT) stop (2 minutes)

  • Close to Rua do Lavradio, a famous bohemian street in Lapa (4 minutes)

  • Near the Real Gabinete Português de Leitura library (3 minutes)

  • Very close to the Carlos Gomes and João Caetano Theatres (1 minute)

  • Pet-friendly hotel! Small animals are welcome here

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Rio de Janeiro Centro

Rua Silva Jardim 32
Torre I
20050060 rio de janeiro
brazil

Fax: (+55)21/35118220

Check-in from 12h00

Check out up to 12h00

  • METRORIO LINE 1:  1 CARIOCA STATION

  • By plane

    SANTOS DUMONT At 8km / 4.97 miles

  • By plane

    TOM JOBIM At 25km / 15.54 miles

  • By car

    DUTRA At 35km / 21.75 miles

GPS:-22.907806, -43.181862

Companies

  • BNDS 1.0 km / 0.62 mi
  • CAIXA ECONÔMICA 0.5 km / 0.31 mi
  • CHEVRON 0.1 km / 0.06 mi
  • PETROBRÁS 1.0 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN Non contractual photo

The ibis Kitchen restaurant is open every day: Monday to Friday a full lunch buffet and dessert is available; Saturdays, Sundays, holidays and dinner offer an à la carte service including a dish of the day, grilled dishes, pizzas and assorted sandwiches.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard apartment with a double bed, Sugarloaf view.Non contractual photo

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Business Desk

Our guest reviews for
ibis Rio de Janeiro Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,350 reviews

TripAdvisor Rating 3.5/5

2,246 reviews

Well located

Customer review rating 4.0/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

Everything was ok. Good location. Price is good.

awful

Customer review rating 0.5/5

Rogerio G. Business - 22/11/2021 Confirmed reviews ALL

want my money back

Nice stay

Customer review rating 4.5/5

Leandro D. Couples - 03/11/2021 Confirmed reviews ALL

Check in and out fast.

Good stay

Customer review rating 4.5/5

Renata Solo - 03/11/2021 Confirmed reviews ALL

Good stay

Very good hotel

Customer review rating 4.5/5

Vincent G. Solo - 02/11/2021 Confirmed reviews ALL

Nice hotel in the city center of Rio. Not the best neighborhood to visit and party but tram, metro and taxi are very close ! Team was wonderfull and very helpfull.

Good for its value

Customer review rating 4.0/5

H. Solo - 31/10/2021 Confirmed reviews ALL

This is a budget hotel. Clean, 24hrs security, friendly staff, food at hotel is good. Located in Centro so it is not safe to walk at late night. For its cost per night it can’t be beat, it was one of the cheapest places I’ve stayed in Brazil and worth it. Wifi was off and on in corner rooms.

Satisfactorio

Customer review rating 4.0/5

Paul Solo - 26/09/2021 Confirmed reviews ALL

Rápida e eficiente

Lovely location and staff.

Customer review rating 4.5/5

Rodrigo. Solo - 17/09/2021 Confirmed reviews ALL

Lovely welcoming weeks after a long stay out of the country. Very cozy dinner and breakfast and lovely location to sort out business at the city centre of Rio.

Very Good stay and location is also very good

Customer review rating 4.0/5

Cassio A. L. Business - 02/08/2021 Confirmed reviews ALL

The experience was very good, specially with front desk people that treated me very well and courteous

Dear Cassio, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

Good Stay

Customer review rating 5.0/5

Carlos A. Business - 02/08/2021 Confirmed reviews ALL

Professional staff and well trained

Dear Carlos, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

Well located

Customer review rating 4.0/5

Darwin Business - 09/06/2021 Confirmed reviews ALL

Very good receptionist

Dear Pedro Darwin We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

Excelente

Customer review rating 4.0/5

Agnaldo S. Business - 23/05/2021 Confirmed reviews ALL

Excelent Jon ALL personel involved.

Dear Agnaldo, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral ibis e ibis budget RJ Centro

Good quick stay, very well located in Rio Center

Customer review rating 4.5/5

Gerard Couples - 05/04/2021 Confirmed reviews ALL

Linked with a flight cancellation, it was a one night + one day stay. Smooth and quiet.

Dear Mr. Gerard, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

Could be better

Customer review rating 3.5/5

Dan Solo - 07/01/2021 Confirmed reviews ALL

Nice location and friendly staff. Good breakfast but stuff repeats itself No view; no pot and complementary teas. No tea for breakfast. Basic room with little amenities (it took me 15 minutes to open a small plastic bag with shampoo) and bad acoustics.

Dear Dan P., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager, ibis e ibis budget RJ Centro

Could be better

TripAdvisor rating 4.0/5

Dan P 07/01/2021 TripAdvisor review

Nice breakfast, but same stuff all the time. No pot and teas in the room. No tea for breakfast as well. Staff is very friendly (Rafael). Rooms are very simple with bad acoustics, no view. Overall just OK.

Dear Dan P We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

TV incompatible with the hotel level

Customer review rating 3.0/5

Anonymous Solo - 03/12/2020 Confirmed reviews ALL

I'd feel perfect if the TV were set on a nature channel or documentary and/or without sound (with subtitles), this would be more in accordance with the hotel level and context as well as a more ambient kind of music or even no music Employees were very nice Clean Comfortable Central

Dear Tiago, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience with our TV Channel did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Namen Gerente geral ibis e ibis budget RJ Centro

The worst IBIS

TripAdvisor rating 3.0/5

flaviopiu Business - 02/10/2019 TripAdvisor review

I was in these IBIS hotels: (Porto Alegre , Goiania , São Paulo , Budapest (Hungria) ...etc This is the worst that i stayed. The room is not so good.. (old...bad smell) The breakfast is not so complete like other Ibis Hotels

Bad Experience

TripAdvisor rating 2.0/5

jeovahlima Business - 13/08/2019 TripAdvisor review

1- The Hotel is under renovation and not informed, but thats ok; 2- I arrived around 10:04 pm and parking was closed, I left my car o the street; 3- The door was not working and i spent some minutes to fix; 4- I went down to reception to get some water and order a snack but the kitchen was closed, the receptionist suggested that I go outside to eat ?????. Rio de janeiro downtown after 10 pm is very unsafety, everybody worldwide knows about it.; 5- I ordered 2 water bottles, 3 beers and a sandwuich ( that was made the day before, but valid) and the recepcionist said that tehy will not give to me a bag to carry my stuff. No bag?????? 6- The control tv was not working. I used my batteries to fix the control; 7- And finally, the breakfast was available outside the hotel. My reservation: HNWSKXPX Aug 06, 2019 IBIS Rio de Janeiro - Centro - Torre I

Prezado hospede boa tarde. Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Rio de Janeiro Centro. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Excellent

TripAdvisor rating 4.0/5

miguelsB7601EE Friends getaway - 24/01/2018 TripAdvisor review

One of the best places of the Rio de Janeiro, great location and transports to all the city. Very good price, cleanliness, treatment and services. But the maximum capacity of the rooms is for 3 people.

Just to sleep

TripAdvisor rating 3.0/5

Karine D Business - 29/11/2017 TripAdvisor review

It was an average accomodation. There were 3 spiders in the room, nothing that I would die, but wasn't pleasant. Sheets were a little too used (maybe wasn't changed after the previous guest). Dinner and breakfast was great.

Dear Ms Karine, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis RJ Centro Staff

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