ibis Troyes Centre Hotel 3 stars

As usual, we were very comfortable at IBIS Troyes Centre. The staff are friendly and competent, our room was very comfortable and clean, and the bed is especially comfortable. The arrangements to handle the Covid pandemic seemed appropriate.

Kind staff, flexible and helpful. Hotel position is right in the city centre, which may or may not be helpful depending on one's purpose: good for a business visitor, not handy for a stopover on the way to somewhere else (noise until late night). Rooms where at good Ibis standard however nowadays it's always good to carry with you a bottle of "Eau de Javel" and disinfect most of the objects that you need to touch: robinets, door handles and so on. Since I've known Ibis for over 20 years now I have to say that cutting personnel breaks my heart. I cannot stand to see one cleaning lady doing (cleaning) a whole floor or one receptionist doing both reception and serving meals in the restaurant (I do not think the latter happened here, but I did see it in my previous stay in a Novotel (Accor chain) at € 100 a room for members. I strongly advise the management to reverse policy or the dividends that they are trying to squeeze this way may drop further - some clients may become fed-up with this policy!

We've stayed at the Ibis Centre many times over the years. The hotel is good value, near the centre of town and, although not perfect, is ideal for a short stay in a very pleasant city. I have to commend the staff who are very pleasant and helpful in these strange times.

Great location, place to park my car, excellent hotel room, good breakfast. Good WiFi.

See above

Good stop on trip to the south

The hotel is well situated within walking distance of the city center. The room was very comfortable and breakfast was good

Great Location, very small rooms, very uncomfortable bed. Staff very helpful. It was disappointing that there was not a business room to be able to print documents etc. We have stayed at this Hotel on previous trips to Troyes.

Usually use Ibis Budget on our trips North but opted to stay in the city centre this time to give us a better choice of restaurants. This hotel is all it claims to be , the usual super beds and a spacious shower. The only letdown is that, considering it is a newly built hotel, the double glazing does not come up to standard and consequently the external noise is more intrusive than one should expect.

I've stayed here six times this year. I know what to expect; it us well located, the rooms are unexceptional but clean and comfortable, the staff are pleasant. The only niggle that I had this last time resulted from a car breakdown when It was necessary to stay second night. I asked reception staff if they had a room available; they said no. My insurance company rang to try and book a room, and, suddenly, a room was available??? I was a bit surprised at this as I have had very good service here.

Lovely clean room. Great breakfast. Very comfortable bed. Close to amenities. Free coffee for the road too! Highly recommended place. Stayed there several times before and wouldn't even consider anywhere else when staying in Troyes.

we have stayed here before just passing on our way to calais and will again. its clean rooms have shower. beds are comfy breakfast good .We had a peaceful night , easy to reach from motorway, in the town, which has several good restaurants within walking distance, interesting town with wooden town houses.

We have stayed at this hotel several times before and always find it clean and comfortable with very reliable service. The hotel has no restaurant but there are two good places to eat very near by. We enjoyed the very good breakfast.

Friendly welcome. Comfortable and quiet room. Good wifi. Good breakfast with a reasonable choice though more fruit would be good. Location a bit off centre and about 25 minutes walk from the station, 10 from city centre.

This hotel is well run. We stay here often. On this visit we stayed in Room 327, which we liked as it is bigger than most of the rooms in the hotel. Our preferred room! Two suggestions regarding the rooms: 1 the towels are thin and not good. More, or better, towels would be good. 2 the air conditioning is not powerful enough to keep the rooms cool.