Sofitel Luxembourg Le Grand Ducal Hotel 5 stars

Customer review rating 4.6/5 6,221 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Luxembourg Le Grand Ducal
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+ 21 Services

Hotel extras

  • Free WIFI in the hotel

  • Early check in from 8am

  • Indoor parking possibilities

  • Free access to our fitness centre

  • Located in the center of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • FINDEL INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire
L 1911 LUXEMBOURG
POSTALE 40 boulevard d Avranches
1160
luxembourg
luxembourg

Tel: +352248771

Fax: (+352)26480223

Check-in from 14h00

Check out up to 12h00

  • Bus :  6 Laboratoire

  • By plane

    FINDEL INTL AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By train

    GARE LUX. At 0.3km / 0.19 miles

GPS :49.606109, 6.137766

Companies

  • ALL FUNDS BANK 0.0 km / 0.0 mi
  • AON 3.3 km / 2.05 mi
  • ARCELOR MITTAL 0.2 km / 0.12 mi
  • BANK OF BERMUDA SA 2.7 km / 1.68 mi
  • BANQUE COM. PLAC. 0.6 km / 0.37 mi
  • BANQUE FORTUNA 0.5 km / 0.31 mi
  • BBH 0.2 km / 0.12 mi
  • BNP PARIS 2.0 km / 1.24 mi
  • BOSCH 5.4 km / 3.36 mi
  • CREDIT SUISSE 1.6 km / 0.99 mi
  • DE BEERS 0.9 km / 0.56 mi
  • DEXIA 1.8 km / 1.12 mi
  • EUROPE INSTITUTION 3.5 km / 2.17 mi
  • FORTIS 7.2 km / 4.47 mi
  • FOYER ASSURANCES 10.0 km / 6.21 mi
  • FUJITSU SIEMENS 2.4 km / 1.49 mi
  • HSBC 1.5 km / 0.93 mi
  • JP MORGAN 7.3 km / 4.54 mi
  • KPMG 2.5 km / 1.55 mi
  • MCKINSEY 1.77 km / 1.1 mi
  • MERRILL LYNCH 1.3 km / 0.81 mi
  • NORDEA 4.8 km / 2.98 mi
  • PAUL WURTH 1.8 km / 1.12 mi
  • PICTET 2.1 km / 1.3 mi
  • PWC 3.0 km / 1.86 mi
  • SOCIETE GENERALE 1.0 km / 1.0 mi
Companies

Your meetings and events

With natural light and valley views the Prestige Suite transforms into an Executive Board Meeting Room. This can host up to 14 guests for an intimate Luxembourg meeting with convenient access to two bedrooms and a lounge along with the meeting area.An InspiredMeetings concierge will organize state of the art audiovisual technology and custom catering for gourmet working lunches and coffee breaks. Hold a celebration or other Luxembourg event in three private dining rooms for up to eight guests.A central location near leading companies government institutions airport and train station makes this 5-star hotel an inspired choice for cousu main business events in Luxembourg.

meeting rooms

From 1 to 60 

attendees

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All rooms have the Sofitel 'MyBed' for unrivalled sleeping comfort and artistic decors in natural pastel shades. High-speed Internet, wifi access, i-Pod connections, laptop-sized safe, Plasma TV, minibar and 24-hour room service.

Classic Room, 1 King size bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room, 1 king-size bed, overlooking the Petrusse Valley

Accessible room
  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Luxury Room, 1 king size bed, overlooking the Petrusse Valley

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

MU LUXEMBOURG

Type of cuisine: French

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, the new Mu Luxembourg restaurant will seduce you by its panoramic view on all the city of Luxembourg but especially by its new concept associating sharing, beef, chocolate and simplicity.

Menu (PDF) Cocktail menu (PDF)

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OBSERVATOIRE

Non contractual photo

L'Observatoire is Luxembourg's foremost bar with an unique view over the city night lights and its own resident DJ. Come and explore our interstellar cocktails and tasty bites in the renowned centre of the Luxembourg day and nightlife.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Luxembourg Le Grand Ducal

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,221 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,915 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Disappointing

Customer review rating 4.6/5

Km Couples - 20/07/2020 Confirmed reviews ALL

We stayed at the Sofitel Grand-ducal over the weekend. We arrived at the front desk with 2 couples in front of us not wearing masks and no one in the reception area was wearing masks either. We decide to take our masks off, we wait in line for our turn and the 2 staff members (only 1 desk open for check-in) behind the counter finally get to checking us in after 15 minutes. We begin the process with the staff member and 2 minutes into the conversation the second staff member (who had been standing there looking at guests checking in and had been silent this whole time) interrupts very rudely and calls me out with a loud "SIR..... YOUR MASK". I then put my mask on a bit shocked at the attitude of the staff member and remind them that the 2 previous couples they had checked in did not wear a mask, that no one in reception was wearing a mask and that even them (the staff members) weren't wearing a mask. I am then told, "We don't need it we are behind the glass".... To which I reply "But we are behind glass as well" and I am told we have to wear it (weirldy enough being the only people in reception wearing it). We finish the procress, ask about the parking and are told to go around the back and park there in the underground carpark. We tried several times but the gate would not open and the staff at reception didn't attempt to solve the issue, we found a spot on the street which we thought was an illegal park (the sign was slightly confusing as to wether or not you could park there) and luckily we were able to keep an eye on the car from our room to make sure we weren't being towed. we then went up the bar and were very displeased with the quality of the drinks, 12€x2 for a glass of basic Chardonnay which would not cost more than 5€ a bottle retail price, that is one painful markup. To sum it up you can find much better in the hypercentre (the sofitel is not in the hypercentre and you will need a taxi to get anywhere), where you don't have to worry about your car as the valet takes it to the carpark for you, all of this for cheaper. We are disappointed and will not be going back.

Dear KM, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. Your feedback is most important to us, as we strive to always offer a superior quality of service. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures regarding the services mentioned in order to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager

Fantastic

Customer review rating 4.6/5

Myeongju K. Couples - 19/07/2020 Confirmed reviews ALL

Overall great stay

Dear Myeongju K., Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. We are delighted to hear that our services and facilities met all of your expectations. Rest assured, we will share your warm feedback with our team members and do hope to have the pleasure of welcoming you again in the near future. Best Regards, Fernando Lòpez Lens General Manager

Amazing stay

Customer review rating 4.6/5

Migle Couples - 24/03/2020 Confirmed reviews ALL

From the moment we stepped our feet into the hotel, we loved everything. Lovely front desk staff, great room with a fantastic view into Luxembourg. The cocktails and service at the bar on the 8th floor were fabulous. Overall an unforgettable stay. Merci beaucoup Sofitel!

Dear Migle, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Great Stay

Customer review rating 4.6/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Wonderful staff. Bar on site had great food and drinks. Comfortable rooms with a great view. Easy access to public transportation.

Dear Guest, We thank you for taking the time to give us your feedback regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always an absolute pleasure to receive positive feedback and to know that our services and facilities went above and beyond all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Great view and location

Customer review rating 4.6/5

Anonymous Friends - 10/03/2020 Confirmed reviews ALL

Great location and view. The Front Office team member from Ireland was super helpful. Breakfast was great and with the view we took our time each morning.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that our facilities and more importantly our ambassadors' service delivery met all of your expectations. Please rest assured, we will share your comments with our team and even more so with Ethan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay, perfect location

Customer review rating 4.6/5

G. Business - 04/03/2020 Confirmed reviews ALL

Very nice employees, spacious rooms, clean and well equipped. Amazing breakfast with a view on the Grand Ducal ! Home made bakeries and cookies ! Vegan and healthy !

Dear G., We very much appreciate your comment regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that you enjoyed a most restful stay with us. Rest assured, we will share your review with our teams from both the hotel and our restaurant Mu Luxembourg who will be delighted to know that the quality of our services and facilities met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Great location. Lovely hotel!

Customer review rating 4.6/5

Anonymous Business - 03/03/2020 Confirmed reviews ALL

Use this hotel all the time. Great location. Very nice service and top quality rooms.

Dear Guest, We very much appreciate your perfect score and recommendation regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that throughout your stay with us, all of your expectations were met. We will not hesitate to share your review with our team and thank you again for sharing your experience We sincerely hope your next visit will be as pleasant as the previous one. Best Regards, Fernando López Lens General Manager

Always a lovely stay

Customer review rating 4.6/5

Chris D. Business - 29/02/2020 Confirmed reviews ALL

Very professional and no issues experienced during my stay

Dear Mr. D., Thank you for taking of your time to give us such a recommendation following your experience at Sofitel Luxembourg Le Grand Ducal and Mu Luxembourg. It is always a pleasure to receive positive feedback and to know that throughout your stays with us, our services and facilities continuously met your expectations. Rest assured, we will share your warm feedback with all of our ambassadors and thank you again for sharing your experience. We hope to have the pleasure of welcoming you again in the near future and thank you for your loyalty Sincerely, Fernando López Lens General Manager

Great Stay

Customer review rating 4.6/5

Janice H. Business - 28/02/2020 Confirmed reviews ALL

This is the 3rd stay at the hotel and it didn't disappoint. Lovely rooms, great location and nice helpful staff. Breakfast is pricey but good quality and amazing choices.

Dear Janice H., We would like to thank you for taking the time to give us such a detailed and constructive feedback following your stay at the Sofitel Luxembourg Le Grand Ducal. We are glad to hear that overall your stay went well and would like to ensure you that we will pass along your feedback to the head of departments of the facilities mentioned as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it is our hope to have the chance of serving you better in the near future. Sincerely, Fernando López Lens General Manager

Well located, clean, friendly personnel

Customer review rating 4.6/5

Kpate Business - 27/02/2020 Confirmed reviews ALL

clean, friendly personnel, nice buffet breakfast

Dear Kpate, We very much appreciate your comment regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that you were able to enjoy our unique breakfast options at our restaurant Mu Luxembourg. We are delighted to know that your experience throughout all your stay met your expectations and we will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Overall very good stay

Customer review rating 4.6/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

I have stayed at this hotel many times. The hotel is well located and the rooms are comfortable and well furnished. The breakfast is always excellent - one of the best in any hotel I frequent. One critique: the hotel fitness center is quite limited. This is an important feature for me and for many business travelers, and I would recommend some additional options, which could be done at relatively low cost - free weights, kettlebells, TRX, etc.

Dear Guest, We would like to thank you for taking the time to give us such a detailed and constructive feedback following your stay at the Sofitel Luxembourg Le Grand Ducal. We are glad to hear that your stays with us always meet your expectations and would like to ensure you that we will pass along your feedback to the head of departments of the facilities mentioned as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it is our hope to have the chance of serving you better in the near future. Sincerely, Fernando López Lens General Manager

Another excellent stay

Customer review rating 4.6/5

Rios Business - 27/02/2020 Confirmed reviews ALL

On business back to Luxembourg and back to this Sofitel. excellent hotel, good rooms, good service and good attitude by personnel at all times

Dear Mr. Rios, Thank you for taking of your time to give us such a recommendation following your experience at Sofitel Luxembourg Le Grand Ducal and Mu Luxembourg. It is always a pleasure to receive positive feedback and to know that throughout your stays with us, our services and facilities continuously met your expectations. Rest assured, we will share your warm feedback with all of our ambassadors and thank you again for sharing your experience. We hope to have the pleasure of welcoming you again in the near future and thank you for your loyalty Sincerely, Fernando López Lens General Manager

Room unbelievably hot

Customer review rating 4.6/5

Stuart R. Business - 25/02/2020 Confirmed reviews ALL

Excellent staff and location, however it was impossible to regulate the temperature in my room, 30c is to hot to sleep

Dear Stuart R., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. we are glad to know that our service delivery met your expectations, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have as well added to your profile your preferences in order to ensure you a comfortable future stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager

Excellent hotel

Customer review rating 4.6/5

Mike Couples - 25/02/2020 Confirmed reviews ALL

Fantastic stay, loved the atmosphere

Dear Mike, We are thrilled to receive your delightful review following your stay at Sofitel Luxembourg Le Grand Ducal. It is a real pleasure for us to know that you enjoyed our services and facilities but more importantly our hotel atmosphere and ambiance. Please rest assured, we will be sure to share your warm feedback with our ambassadors and look forward to welcoming you back in the near future. Best Regards, Fernando López Lens General Manager

Perfect

Customer review rating 4.6/5

Ahmad Solo - 25/02/2020 Confirmed reviews ALL

Amazing hotel, amazing service, everything was simply perfect!

Dear Ahmad, We very much appreciate your perfect score and recommendation regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that throughout your stay with us, all of your expectations were met. We will not hesitate to share your score with our team and thank you again for sharing your experience We sincerely hope your next visit will be as pleasant as the previous one. Best Regards, Fernando López Lens General Manager

Well located, nice rooms and breakfast

Customer review rating 4.6/5

Simone Couples - 25/02/2020 Confirmed reviews ALL

We are Luxemburgers and stayed 1 night. We feld welcomed and the staff was very friendly. The rooms are very clean and spacious. The view from the restaurant is stunning. Thanky for the lovely experience.

Dear Simone, Thank you for your warm feedback following your experience at Sofitel Luxembourg Le Grand Ducal. We are delighted to hear that you enjoyed your getaway weekend and that you were able to fully take in our unique panoramic views from our restaurant Mu Luxembourg and our bar L'Observatoire. Please rest assured, we will share your warm feedback with our ambassadors and we look forward to welcoming you again in the near future. Best Regards, Fernando López Lens General Manager

Great stay

Customer review rating 4.6/5

Anonymous Couples - 25/02/2020 Confirmed reviews ALL

Great stay. Good accommodation and service

Dear Guest, Thank you for taking of your time to fill in our survey regarding your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met your expectations. We hope to have the pleasure of welcoming you again for another visit and will share your warm comment with our ambassadors. Thank you again for sharing your experience. Best Regards, Fernando López Lens

Relaxed atmosphere

Customer review rating 4.6/5

Werner J. Friends - 25/02/2020 Confirmed reviews ALL

Perfect place with overlook at the city. Great staff, good eating, beautiful bar at the top floor etc. etc.

Dear Werner J., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is a real pleasure for us to know that our services and facilities met your expectations throughout your stay with us. Please rest assured, we will share your feedback with our team members who will be thrilled to receive such praise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Cosy stay as a couple

Customer review rating 4.6/5

Charlotte Couples - 24/02/2020 Confirmed reviews ALL

Spent a night there with my lover. Great room, luxurious, amazing bar with view on the valley (great cocktails!), excellent breakfast, welcoming staff (even changed room after asking to get a bath, and got an upgrade as gold member). Cannot expect more!

Dear Charlotte, We are delighted to hear that your stay and romantic getaway at Sofitel Luxembourg Le Grand Ducal went above and beyond your expectations. Please rest assured, we will be sure to share your warm feedback with all of our ambassadors who will be delighted to receive such review and we look very much forward to welcoming you back in the near future. Best Regards, Fernando López Lens General Manager
Customer review rating 4.6/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Wonderful stay for St Valentine's day treat. Slight mix-up/misunderstanding with check out, but overall experience excellent

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are delighted to hear that your St Valentine stay went above and beyond all of your expectations. Please rest assured, we will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

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