Novotel Luxembourg Centre Hotel 4 stars

Customer review rating 4.5/5 5,173 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Luxembourg Centre
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+ 20 Services

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Hot buffet or express continental breakfast

  • 24-hour fitness room

  • 4 airy, flexible spaces for successful events

  • Free WIFI in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire
L-1911
luxembourg
luxembourg

Tel: +352248781

Fax: (+352)26480224

Check-in from 14h00

Check out up to 12h00

  • BUS :  30 LABORATOIRE

  • By plane

    FINDEL INTL AIRPORT At 7km / 4.35 miles

  • By train

    GARE DE LUX At 0.3km / 0.19 miles

GPS :49.604778, 6.137419

Companies

  • AON 3.3 km / 2.05 mi
  • ARCELOR MITTAL 0.9 km / 0.56 mi
  • BANK OF BERMUDA SA 2.7 km / 1.68 mi
  • BANQUE DE COMMERCE 0.6 km / 0.37 mi
  • BANQUE FORTUNA 0.5 km / 0.31 mi
  • BOSCH 5.4 km / 3.36 mi
  • DE BEERS 0.9 km / 0.56 mi
  • DEXIA BANQUE INTL 2.49 km / 1.55 mi
  • FORTIS BANQUE 0.9 km / 0.56 mi
  • FOYER ASSURANCES 10.0 km / 6.21 mi
  • FUJITSU SIEMENS 2.4 km / 1.49 mi
  • JP MORGAN 7.3 km / 4.54 mi
  • MERRYLL LYNCH 1.3 km / 0.81 mi
  • PAUL WURTH 1.8 km / 1.12 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room with 1 queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 queen size bed and 1 sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

RED SQUARE

Type of cuisine: International

Our four essential ingredients are modernity, friendliness, flavour and enjoyment. Guests can dine in our restaurant at just about any time of day that suits them.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED SQUARE

Non contractual photo

Refurnished in July 2013, the Red Square Bar is open from 12 o'clock to midnight and offers a bar snack menu and appetizers or "à la carte" until 11PM. Ideal for professional meetings, sporting events or family gathering at the aperitif.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,173 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,334 reviews

Decent stay

Customer review rating 4.5/5

Dana Couples - 27/09/2020 Confirmed reviews ALL

Beds were comfortable with plenty of pillows. Plenty of parking in garage under the hotel. About €1.25/hour. Breakfast was just ok. The scrambled eggs and potatoes were the best. The waitstaff has to bring you everything (COVID) but doesn’t provide menus, although you can get your own coffee from the machine. No cappuccinos or lattes were available, just coffee, hot water and espresso. You must decide at the restaurant check-in desk what you would like to order before you are seated. Covid measures are being taken at the hotel with one way directional patterns clearly displayed and hand sanitizers readily available. Face masks are mandatory while inside anywhere in Luxembourg with many wearing them outside as well.

Dear DIANA L., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Fantastic Stay

Customer review rating 4.5/5

Marcel K. (. Couples - 27/09/2020 Confirmed reviews ALL

Lovely place for a weekend out in a stunning city. Great food and breakfast.

Geachte Heer K., Wij stellen uw opmerkingen over uw verblijf in Novotel Luxembourg Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Dank voor je steun, je beschikbaarheid en je enthousiasme. Werkt aanstekelijk. Tot gauw. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Bram Maes General Manager

Excelent stay!

Customer review rating 4.5/5

Irene Solo - 24/09/2020 Confirmed reviews ALL

The hotel is located very close to public transport and within easy access from the airport. There is a nice walk to the city center. I had a very warm welcome by the reception staff who were very kind and helpful at every time. The hotel staff accomplished all health protocols within the current situation, they took very good care of me. Breakfast is very nice, a good start to your day, and so is the staff at the restaurant. Room was magnificent, very well decorated and modern, perfectly clean and silent, so no noise can interrupt your rest. Bed was very comfortable, in order to have a good rest after a day visiting Luxembourg or working. I can only say thank you to everyone!

Dear Irene F., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Tidy

Customer review rating 4.5/5

Ricky D. J. Couples - 16/09/2020 Confirmed reviews ALL

Very tidy room. Though light switch for the light above the mirror in the hall wasn't working properly. We missed the in-between housekeeping, so we had to ask for extra toilet rolls, as we only got 2 rolls that were both halfway already. Shower eas really nice and shiny. Breakfast was definitely not worth the money. I really wish I hadn't book it. The room was spacious and we got to see the formula 1 race on thr big tv, which was nice. Too bad there's no hotel parking (that work with the room passes). Staff was friendly.

Geachte Patrick de J., Wij stellen uw opmerkingen over uw verblijf in Novotel Luxembourg Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Had u extra uitleg naar het waarom van de 40/100 voor het ontbijt. We stellen uw mening en info op prijs om zo ons aanbod beter te kunnen afstemmen op onze gasten. Hartelijk dank en mijn excuses voor deze tegenvaller tijdens uw verblijf. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Bram Maes General Manager

Everything was good!

Customer review rating 4.5/5

Evgeny Families - 16/09/2020 Confirmed reviews ALL

Nice location, clean and well furnished room

Dear evgeny S., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Good location

Customer review rating 4.5/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

Nice clean hotel, although there was nothing in the rooms on arrival, had to ask for everything separately (towels, toiletries, etc), apparently due to corona - bit weird I thought. Breakfast was great, although there was way too much food and a lot went to waste as it was preallocated. We asked for less, but were told we’ve paid for it all so it’s fine, I wasn’t overly happy wasting so much extra food. Other than that nice location with easy walk to the old and new towns.

Dear Sharon S., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry that we haven't been able to explain to you the raison why we have taken out amenities and all the extras. I do apologize. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Well located close to interesting points in center

Customer review rating 4.5/5

Julio Couples - 20/08/2020 Confirmed reviews ALL

Good level. Breakfast good even in actual circumstances (served at table due to COVID regulations). No cups (even disposable plastic glasses) and drinking water in rooms

Dear Giulio S., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Fantastic stay

Customer review rating 4.5/5

Corne D. Families - 17/08/2020 Confirmed reviews ALL

Fantastic service and great hotel

Dear CORNELIUS JOHANNES D., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Nice hotel

Customer review rating 4.5/5

Türker T. Families - 16/08/2020 Confirmed reviews ALL

polite staff, room was clean and well decorated, airco was working fine. internet connection was perfect. dinner was good. breakfast was well organised and good. car park was just under the hotel. hotel is located at a walking distance to famous locations. A family with two little boys it was an easy and comfortable hotel.

Dear Turker T., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Close to the centre

Customer review rating 4.5/5

M Couples - 11/08/2020 Confirmed reviews ALL

Once I walked into the room It was clean and had a good amount of sockets as we were carrying a lot of tech! The centre is around a 15 minute walk and the supermarket is closer! The only thing I would say is if, the Red Square Restaurant could change their menu everyday for dinner because it stayed the same!

Dear Mariam B., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Amazing

Customer review rating 4.5/5

Jp Families - 11/08/2020 Confirmed reviews ALL

Ideal location, updated bedroom, gentle staff

Dear Jean-Philippe MARC G., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Superb!

Customer review rating 4.5/5

Wessel Couples - 07/08/2020 Confirmed reviews ALL

great experience, quick c/i en quick c/o. The room 511 was great, thanks for the free upgrade! As a former Accor employee I was overwhelmed by the details, for sure one of my favourite Accor hotels.

Dear Wessel v., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Good stay for family of 4

Customer review rating 4.5/5

Michael S. Families - 01/08/2020 Confirmed reviews ALL

A great room for two adults and two children in a quite difficult time. - thank you !

Dear Michael S., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Good location

Customer review rating 4.5/5

Julien Families - 26/07/2020 Confirmed reviews ALL

Friendly, generally nervous feel with covid requirements but the friendliness help get through it. Main comment - the coffee is poor, for breakfast machines had no milk. The hotel should invest in a decent coffee maker.

Dear Julien G., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the "Coffee" comment and I'll get into the bottom of this. We offer in normal times coffee with possibility to have milk preparations. Due to the measures and the occupancy we have opted - for the time being - to leave this out. Thank you for your Understanding and we do apologize for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Sorry but no

Customer review rating 4.5/5

Jan Business - 21/07/2020 Confirmed reviews ALL

I stayed many times, but COVID measures... I know you need special things but what you do is described as cheap & not worth 4* One towel, no cleaning.... come one.

Dear Jan S., Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

Well located, staff very friendly and always supporting hotel guests

Customer review rating 4.5/5

Juergen K. Business - 18/07/2020 Confirmed reviews ALL

very good

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Luxembourg Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Bram Maes General Manager

Friendly staff

Customer review rating 4.5/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

The overall stay was very smooth. As requested at check-in, we got a high floor quiet room. The room was small but very clean and with what is needed.

Dear Guest, Thank you for sharing your review. Here at Novotel Luxembourg Centre, one of our main goals is to ensure the comfort and satisfaction of every guest. We are pleased to know that you enjoyed your room, and we appreciate your mention of our team's courteous service. We hope to welcome you back in the future. Best regards, André Pêcheur, General Manager

Comfortable Hotel

Customer review rating 4.5/5

. Couples - 14/03/2020 Confirmed reviews ALL

Hotel was comfortable and the staff were friendly and helpful

Dear Guest, Thank you for sharing such a kind review following your stay at Novotel Luxembourg Centre. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. I will be sure to let our team members know how much of an impact they made on your experience. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

good location, great breakfast

Customer review rating 4.5/5

Tom T. Business - 12/03/2020 Confirmed reviews ALL

higher expectation regarding hotel facilities (gym), deposit on my credit card was blocked (almost the same amount as the actual price for my stay) a week after I had been charged

Dear Tom, Thank you for taking the time to share feedback concerning your stay. We are delighted to know that our location was convenient for you. However, we are sorry that our fitness facilities did not completely meet your expectations and have noted your feedback in this regard. Any pre-authorisations are promptly released upon payment but can take from 5 - 10 days to reflect in your account depending on your bank. We're glad you enjoyed the wide selection of hot and cold dishes on our breakfast buffet, that we hope helped to start your day off the right way. It would be a pleasure to have you return. Kind regards, André Pêcheur, General Manager

Well located, very friendly staff, would not recommend breakfast if you have dietary requirements

Customer review rating 4.5/5

Anonymous Couples - 08/03/2020 Confirmed reviews ALL

Excellent rooms, great location, very friendly staff. The breakfast was expensive for what it was. I would not recommend it if you have dietary requirements. The selection was very limited compared to other novetels Manchester being the best so far. A member of our party was ceoliac. Unfortunately the gluten free section was mainly oats (which many coeliac cannot eat even if they are gluten free). There was likely some gluten cross-contamination in the kitchen as they ate some of the hot breakfast (potatoes and eggs) and were very ill for the next few days. These things happen, just something to be aware of if you are on a restrictive diet.

Dear Guest, We appreciate that you took the time to share your feedback. It is great to hear that our location and friendly team met your expectations. With regards to our breakfast, we do offer a range of gluten free products including bread, salmon, vegetable, potatoes, eggs, sausage and fruit salad. In addition to these items we can also make special dishes for guests with special dietary requirements. It is recommended that guests let us know of any additional needs before hand so we can go over the information in our allergy book and different rage of options available. We hope this is of assistance for any future visits. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

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