WIFI/Internet Access- Free WiFi, ergonomic work space, LCD TV
- Heated indoor pool, hammam, gym, kids' zone
- Restaurant open till 11 p.m., bar till 2 a.m.
- 5 minutes' walk to metro and buses
- 20-minute walk to the Palace of Parliament
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
Calea Victoriei 37B Sector 1
010061
bucharest
romania
- RATB : 69/90/137, CISMIGIU PARC
- METR : 69/90/137, CISMIGIU PARC
- METROU : M2, UNIVERSITATE
- TRAMVAI : TRAMVAI 21/5/16, SF.GHEORGHE
- BUCAREST HENRI COANDA At 16.99km / 10.56 miles - Shuttle paying
- OTOPENI - HENRI COANDA AIPORT At 15km / 9.32 miles
GPS : 44.436997, 26.097497
Companies and event centres nearby
Company
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| NICE | 30 m2 | 3 m | 0 | 0 | 12 | 0 | 0 |
| BORDEAUX | 57 m2 | 3 m | 55 | 22 | 20 | 30 | 36 |
| MARSEILLE | 65 m2 | 3 m | 70 | 25 | 24 | 35 | 48 |
| LYON | 75 m2 | 3 m | 80 | 28 | 26 | 40 | 60 |
| PARIS RIVE DROITE | 115 m2 | 5 m | 120 | 33 | 30 | 55 | 72 |
| PARIS RIVE GAUCHE | 115 m2 | 5 m | 120 | 33 | 30 | 55 | 72 |
| PARIS | 230 m2 | 5 m | 280 | 48 | 114 | 105 | 150 |
| LE FOYER | 300 m2 | 5 m | 0 | 0 | 0 | 0 | 130 |
Our rooms
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Suite
Large, well-designed, the suite includes two bedrooms and a bathroom. It offers unbeatable facilities: 2 flat screen TV, bathrobes and access to our Wellness Centre. Free WIFI, hairdryer, minibar, tea/coffee, in-room safe. Up to 2 adults and 2 children.
Superior Room
A modern spacious room with Queen bed and sofa or 2 twin beds, bath and shower, working desk, LCD TV with pay movies and video on demand, free WIFI, broadband connection, hairdryer, minibar, tea/coffee, in-room safe. Up to 2 adults and 2 children.
Executive Room
All our Superior room features with added products and services: a bottle of water, newspaper, extra amenities, slippers & bathrobe, a sandwich & beer or soft drink/pers/stay. FREE: WIFI, Pay-TV, VIP lounge, Wellness Centre. Up to 2 adults and 2 children.
- 256 rooms
- 100% non-smoking hotel
- 6 rooms for people with reduced mobility
- 12 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.
Our guest reviews for
Novotel Bucharest City Centre
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Mr. B. O., I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Based on your feedback, please be aware that we have taken the necessary measures to avoid this unpleasant situations in the near future! Regarding the e-mail you received at 6 am I would like to explain you that it is our e-mail for Fast Check Out activity, and if you what this service you do not have to stay in queue at the reception and just reply ok to that email. We trust that you will give us the chance to change your impression. Thank you for your loyalty and we count on your understanding, Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Werdana D., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our staff is definitely not suppose to act like you described We want to offer our guest a very nice and polite experience at check in. We will take into consideration your experience and we will definitely improve our attitude. Thank you for understanding. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Olivier M., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We didn't have availability for upgrade, this is why we gave you a new renovated room instead. We hope you could understand. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Radovan K., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are sorry that you missed the body lotion in the room. I would like to inform you that we do not have it in the room, but we could provide only on request, based on your preferences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Anastasiia P., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. Looking forward to seeing you back soon. Have a nice day! Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Derek O., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately, there was a confusion. The breakfast is ending at 11:00 Saturday and Sunday and at 10:30 from Monday to Friday. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Guest, We very much appreciate your nice comments regarding your stay at our hotel! Thank you for taking the time to share your experience online. We are very sorry that our services did not meet your expectations and you misses the breakfast on Monday. We would take all the appropriate measure to avoid this confusions in the future and we will be happy if you would give us the opportunity to better serve you in the near future and to be able to compensate this error. Thank you for understanding and have a nice day! Best regards, Adela Stefan Guest Experience Specialist
Dear Mrs. Friedman, We are very sorry that you did not have a great experience in our hotel. Please accept our apologies! We will take all the appropriate measure to take care of this problems you mentioned. Your feedback is very important to us to continue to improve our services continuously. Just a remark, probably that moment you were in the reception during the night it was the moment when we had the Night Audit procedure and for 20 minutes our system was unavailable. We hope you will give us the opportunity to better serve you in the future. Thank you for understanding! Have a nice day! Kind Regards, Adela Stefan Guest Experience Specialist
Dear Hanan F., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Ester Monina Ben s., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. y. K., It is always a pleasure to receive positive feedback. Thank you very much for all you said. We are so glad to have Adrian in our team and he is an example to everyone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Didier D., We are so happy to hear that you feel like home in our hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon! Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Slana G., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. We would like to know why you consider our loyalty program not very good, so we could improve this aspect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Dave C., We very much appreciate your nice comments regarding your stay at the Novotel Bucharest City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mrs. Dusman L., We very much appreciate your great comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Ivan, First of all, please allow me to thank you for taking the time to share your feedback with us. I would like to apologize for the bad sleeping experience you had. We are very sorry that our service did not reach your level of expectation. We are in process of renovation and soon all our rooms will be very new and comfortable. I have the trust that you will give us the opportunity to better serve you in the future. Thank you for understanding! Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Adrian J., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with what bothered you. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mr. Enrico P., We very much appreciate your nice comments regarding your stay at the Novotel Bucharest City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Dear Mark C., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured, that we are taking the appropriate measures to improve what you suggested in the VIP Lounge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
When making a booking at this hotel:
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