Hotel - Novotel Barcelona City
Novotel Hotel Novotel Hotel

Novotel Barcelona City Hotel

4.0/5 4,542 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • 20 EUROS
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Please note that you can check out up until 5pm with this service

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Solarium
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00 - 00:00
    • Opening hours : Week-end 08:00 - 00:00
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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The swimming pool stays open from June to September 15th except for private events

Hotel location

Companies and event centres nearby

Company

AGBAR0.2 km / 0.12 mi ATOS ORIGIN0.4 km / 0.25 mi BURBERRY3.5 km / 2.17 mi COTY PRESTIGE3.5 km / 2.17 mi INDRA1.5 km / 0.93 mi INOXCROM6 km / 3.73 mi PIERRE FABRE3 km / 1.86 mi RICOH2 km / 1.24 mi T SYSTEMS0.7 km / 0.43 mi
ALSTOM6 km / 3.73 mi BASE DETALLSPORT1 km / 0.62 mi CAP GEMINI0 km / 0 mi GAS NATURAL2 km / 1.24 mi INDRA SISTEMAS0.3 km / 0.19 mi MAPHRE2.5 km / 1.55 mi RETEVISION8 km / 4.97 mi SWAROVSKI1.5 km / 0.93 mi WHIRPOOL2.5 km / 1.55 mi

Congress centre

FIRA GRAN VIA10 km / 6.21 mi PALAU CONGRESOS7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our team of experts will be on hand to ensure your event is a success. This modular space measures 6222 sq. ft. (578 m2) and seats up to 500 people. A projector, screen, flip chart, coffee and tea are provided for all meetings.

Novotel Barcelona City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Cool Space Rooftop 19th floor 50 m2 2 m 0 0 0 0 0
GLÒRIES D 82 m2 3 m 75 25 30 45 50
GLÒRIES C 90 m2 3 m 90 30 35 60 60
GLÒRIES B 97 m2 3 m 97 32 35 60 60
GLÓRIES CD 172 m2 3 m 165 55 65 105 110
GLÓRIES BC 187 m2 3 m 187 62 70 120 120
GLÓRIES BCD 269 m2 3 m 262 87 100 165 170
GLORIES A 309 m2 3 m 300 103 60 206 206
GLORIES AB 406 m2 3 m 397 135 95 266 266
GLÓRIES ABC 496 m2 3 m 487 165 130 326 326
GLÒRIES ABCD 578 m2 3 m 562 190 160 371 376
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

  • 264 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 253 family rooms
  • 22 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 ALL Rating 9,876 reviews

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,542 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Escape28107809912 Couples - 21/01/2020 TripAdvisor review
« Good enough »

Parking is way overpriced (20 euros per day) but the rest was ok, we stayed only one night. The hotel is quit busy. More business oriented than leisure. Convenient location close to a shopping mall and Hypermarket.

Tom Couples - 18/01/2020 Confirmed reviews ALL
« Great visit »

The staff were very helpful in every way. The standard of the room was high and was very comfortable. It allow us to sit in comfort and we did not feel that it was necessary to go elsewhere to relax between excursions. The room and bathroom was clean and had additional things that we used and appreciated such as a coffee pod machine.

Andrea K. Business - 17/01/2020 Confirmed reviews ALL
« bad Service, noisy room »

I had to change room in the middle of the night. My room was beside the lift which was used by guests non-stop. The room is obviously not noise insulated (room 806). It felt like sleeping near the airport with incoming planes overhead. Lucky enough there was a fee room. Why do you place guests in such a room while there are quiet rooms available? Also, only a few TV channels worked in room 806. Second the lady at the reception was not able to print a correct invoice. I gave her the correct company address and the first print showed another address. Next version showed the address but the company name was not correct. Then she told me that she will have it ready after my breakfast. She didn´t. I had to leave and she took my email address and promised to send it to me by email. I told her that this is important- otherwise I won`t be able to claim the cost back from my company. Two days later- no email. This is eytremely bad!!! You should train your staff. They were all not welcoming. I had the feeling the lady had no clue. I also think- for a business hotel- to start breakfast at 7 is too late. Our bus left at 7:30 sharp from another hotel and I couldn´t have a relaxed breakfast. Taking all this together, I can only give 2 stars.

Luciana P. Families - 16/01/2020 Confirmed reviews ALL
« Great location, nice amenities and kind staff »

Novotel Barcelona City has a great location in front of CC Glòries Mall, 2 blocks from Glòries subway and the neighborhood is very nice! Rooms are confortable, with basic amenities and offer a beautiful view of the city! Novotel staff was extremely kind and careful! I surely recommend this Novotel as a great stay experience in Barcelona!

M A. Families - 16/01/2020 Confirmed reviews ALL
« Mr »

The bathroom door needed work to be carried out and when you open and close the door it’s a nightmare specially in the middle of the night will the children are sleeping, I had to put up with this for 5 days and I reported it to the receptionist, the only response I recieved from the receptionist we are sorry for the inconvenience caused and will get someone to repair the door. No refund or discount provided during my stay and I was charged for my breakfast for the night, I always use you hotels while abroad, never again I am very disappointed

Business - 15/01/2020 TripAdvisor review
« Perfect Stay »

Everytime I stay at this hotel, I find the same quality level which is perfect in almost everything, the friendly staff the convenience of the room and the good breakfast. Special thanks to Gabriel at the reception for his kindness. Will definitely stay again.

Helen B. Families - 12/01/2020 Confirmed reviews ALL
« Good »

Great stay just disappointed the pool wasn’t heated!

Alexander Friends - 12/01/2020 Confirmed reviews ALL
« Cheap & Cheerful »

The service by Gabriella was superb Room was falling apart / bathroom shower nozzle was broken Bathtub plug broken and cut my foot Bathtub uneven and felt broken The Breakfast was fantastic

Anonymous Families - 09/01/2020 Confirmed reviews ALL
« Nice location, very good breakfast, disappointed with the food and event »

+ Location is very good, next to a Mall and tram/underground station + Staff was very helpful + Very good breakfast + nice playing area for kids o Rooms were nice and quiet but a bit small for more then 2 people - Waiting time for breakfast - Taste of coffee was not was I expected - quality and taste of the food (dinner) was not as good as the breakfast experiences - New Years Eve event was boring and the food was not good for the price

Anton W. Families - 09/01/2020 Confirmed reviews ALL
« Geeat stay in Barcelona »

We have a great 4 night stay in Novotel Barcelona City ... Though Room size is not that big, we can still have a comfortable stay ... breakfast is good, location is great with Glories Mall (& carrefour) opposite the hotel hence very easy to find food. Public transport is easy to access with tram amnd bus stop in foront of the hotel, and subway is also very adjacent. We recommend this hotel to anyone visiting Barcelona.

Gabriel Families - 09/01/2020 Confirmed reviews ALL
« perfect »

perfect holiday

Gabby Couples - 06/01/2020 Confirmed reviews ALL
« Extremely rude staff, worst Accor hotel ever stayed »

Extremely rude staff Yasmina was talking to her colleague whole time we were checking in (completely ignoring customer) She didn’t honor my gold status until I showed her my card. We were putted in the crappiest room where I had to wake up whenever lift was in use. When mentioned to morning staff Gabriel, he rectified everything for us. However when came to front desk to pick up my new room key, Yasmina was again rude to us again and i felt deeply humiliated. She really shouldn’t be in customer service. Morning time, it was impossible to take lift as everyone is trying to go down. Check out queue was crazy. Was not happy with this hotel and will never go back or recommended to someone else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu Jin Gabby A., Thank you for taking the time to tell us about your experience at Novotel Barcelona City. My name is Yasmina, I’m deeply sorry I didn’t live up to your expectations when you checked in. Let me offer you my deepests and sinceres apologies. Concerning the room upgrade , unfortunately the first day we could'nt give it to you due to high occupancy and not avalilability of the superior rooms. Howewer, the next day of your stay we could give you A. Executive room with a special VIP atention. We hope you have apreciate it. Thank you again for your comment that helped me to improve my skills and to focus on what I can improve to make costumer's experience the most beautiful that they can have. I really hope you will give me another oportunity to change your mind about my attitude. Please be so kind to contact me in case you will return in our hotel, so I'll be glad to take care of your stay personally. Here the email address you can contact me: H5… Sincerely, Yasmina Front Office Team

Prakash W. Couples - 05/01/2020 Confirmed reviews ALL
« Average »

Due to crowds paid for breakfast but could not attend three out of four days. Lifts were always super packed- alternative arrangement during busy times should be considered as it impacts the overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prakash W., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ariel Bourdon Guest Experience Agent

Couples - 05/01/2020 TripAdvisor review
« Platinum Status , too expensif versus the quality »

Arrived at 12 H . room not ready . No difference even being platinum. Email sent to ask for the room at 12. Horrible smell in the street and same in the room , in the bathroom . also size of the TV screen small for an executive room

H. Families - 02/01/2020 Confirmed reviews ALL
« Comfortable staying »

Very friendly and warm hearted service staffs. Nice location.

Sak Families - 02/01/2020 Confirmed reviews ALL
« Novotel always the BEST!!! »

Great experience. Every time i travel to Europe with my family i choose NOVOTEL as they are able to accommodate family in one room and all enjoy their lovely breakfast.

Yi Y. Families - 02/01/2020 Confirmed reviews ALL
« Clean friendly hotel with good breakfast. »

Hotel is in good location, staff is professional and friendly, room is fairly clean, liked the breakfast, plenty of choices.

Family - 02/01/2020 TripAdvisor review
« Nice hotel but..... »

Novotel Barcelona is located in the vibrant Glories district of Barcelona. it has a nice market street close by and a perfect connection to tram and Metro stations in walking distances. many dining options can be found in the vicinity of this hotel. Breakfast is sumptuous but very small restaurant and can have considerable waiting times for a table during 0845-0945 hrs, to avoid queue one should wake up early as waiting period can last from 15-20 minutes. Elevators in this hotel are not easy to use. At times many guests including us found it hard to use due to swipe card issues. also there are constant elevators breakdowns which mean you can wait 15-25 minutes for an elevator as two elevators for a large hotel like this is grossly insufficient. Swimming pools is very small and not sufficient for the size of this hotel. Moreover they are not accessible during November to March as there is no heating in their outdoor pool. Front desk is very slow and unprofessional with long waiting times for access ! Its a good hotel but has small operational issues which can ruin your otherwise good experience here. will recommend only if the price is low else not worth it.

Ting Y. W. Families - 31/12/2019 Confirmed reviews ALL
« Amazing »

Clean, comfortable rooms, good breakfast

Ysl Families - 31/12/2019 Confirmed reviews ALL
« Over charged breakfast as a habbit »

Breakfast over charged as habbit. First time, the reception lady asked me to sign an empty receipt and wrote 2+2 at the end while 1 adult and 2 kids had the breakfast. Next time, the same lady wrote 2+2 on it and ask me to sign while I have said 1+2 for breakfast. It was very tricky and a very bad experience to have this happened so frequently as a normal practice in a world wide hotel group. (-5) Afterwards, I dealt with the bill the night before we checked out. The reception agreed to cancelled the over charged amount. Unfortunately, when we checked out next day early in the morning. The reception still charging me the original amount. I had to explain everything again to get the correct charge.(-1) Bath tub water protector glass door was not well fitted, water leaks serious on the floor. (-2)

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