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Novotel Barcelona City Hotel 4 stars

Customer review rating 4.3/5 11,120 reviews

ALLSAFE approved hotel

Novotel Barcelona City
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+ 26 Services

Hotel extras

  • Basilica of the Holy Family and beach, 15-min walk. Metro 5 min

  • ALLSAFE certificated from SGS. Free telemedicine

  • Family rooms, 2 free children (up to 16 years old)

  • Rooftop with pool, tapas and snacks

  • Paid parking available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 20 EUROS Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Barcelona City

Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018 barcelona
spain

Tel: +34933262499

Fax: (+34)933208779

Check-in from 14h00

Check out up to 12h00

  • LINEA 7 :  7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :  62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :  L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :  T4 GLORIES

  • By plane

    EL PRAT LLOBREGAT At 17.9km / 11.12 miles

  • By train

    SANTS ESTACIO At 10km / 6.21 miles

  • By train

    SANTS STATION At 10km / 6.21 miles

GPS :41.404259, 2.191266

Companies

  • AGBAR 0.2 km / 0.12 mi
  • ALSTOM 6.0 km / 3.73 mi
  • ATOS ORIGIN 0.4 km / 0.25 mi
  • BASE DETALLSPORT 1.0 km / 0.62 mi
  • BURBERRY 3.5 km / 2.17 mi
  • CAP GEMINI 0.0 km / 0.0 mi
  • COTY PRESTIGE 3.5 km / 2.17 mi
  • GAS NATURAL 2.0 km / 1.24 mi
  • INDRA 1.5 km / 0.93 mi
  • INDRA SISTEMAS 0.3 km / 0.19 mi
  • INOXCROM 6.0 km / 3.73 mi
  • MAPHRE 2.5 km / 1.55 mi
  • PIERRE FABRE 3.0 km / 1.86 mi
  • RETEVISION 8.0 km / 4.97 mi
  • RICOH 2.0 km / 1.24 mi
  • SWAROVSKI 1.5 km / 0.93 mi
  • T SYSTEMS 0.7 km / 0.43 mi
  • WHIRPOOL 2.5 km / 1.55 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our team of experts will be on hand to ensure your event is a success. This modular space measures 6222 sq. ft. (578 m2) and seats up to 500 people. A projector, screen, flip chart, coffee and tea are provided for all meetings.

Room descriptions and layouts

11 

meeting rooms

From 1 to 562 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Our restaurants and bars

RESTAURANTE NOVOTEL

Type of cuisine: Mediterranean

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

ZITY BAR

Turn the Zity Bar into your new meeting point. Exclusive terrace on 19th floor with the best city views. It's perfect to enjoy a cocktail & the sunset. Uninterrupted food service 1 p.m. - midnight

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

LOBBY BAR

Located in the lobby, it is the perfect place to have a coffee at any time of the morning. Serving a delicious breakfast prepared with high-quality produce.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,120 reviews

TripAdvisor Rating 4.0/5

4,692 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Worst Experience

TripAdvisor rating 1.0/5

Douglas B 13/09/2021 TripAdvisor review

I have the worst experience in Novotel Barcelona City on my trip. First of all, I found long black hair on my towel and on my bed (no one changed my room because of that). After that, I needed to insist for more than 15 minutes with three staff to have a simple duvet, I receive the first answer because is summer they don't give the customer the duvet, however, I stayed before in Ibis Sagrada Familia with duvet without any request, the second answer was because the time of my request they don't have any duvet available. The third experience was in the pool on the rooftop on 8 September no lifeguard was available or staff to give the towel or watch the pool safely to complete the worst experience when I try to go back to my room my key-card stop to working on the lift because automatically close my stay however my check-out was possible to do until 5 pm because of that I needed to go directly to the desk to renew my key. I spent more than 6.000 points + money on this stay but I receive just 2.000 for the inconvenience on my loyalty card.

Unbelievable Stay!

Customer review rating 5.0/5

Selina R. Friends - 12/09/2021 Confirmed reviews ALL

Our stay was amazing! From the second we walked in Gabriel welcomed us with such high professionalism and warmth. Our room was stunning with a beautiful view, very clean and in pristine condition. The rooftop bar/pool was the highlight of our stay, enhanced by Rogerio and assisted by David. Rogerio is a credit to the Accor family and was brilliant from the second we walked in and we were very sad to say goodbye on our last day to him. When Rogerio finished his shift on our first night when we sat in the bar he introduced us to David who was kind, courteous and very friendly. Brilliant stay and we will 100% be back, especially to see our amigo Rogerio!

Delicious everything in the area

Customer review rating 4.5/5

Ivo B. Business - 12/09/2021 Confirmed reviews ALL

Hospitality, they know you, friendly and helpful Take a breather in the rooftop pool

Excellent customer service

Customer review rating 5.0/5

Ricardo Business - 08/09/2021 Confirmed reviews ALL

From the greeting to the check in. To the gentleman by the door saving a little girl... always vigilant. Great work

Wonderful

Customer review rating 5.0/5

Adeam E. Business - 08/09/2021 Confirmed reviews ALL

Very good

Good stay and located

Customer review rating 4.5/5

Indah Families - 02/09/2021 Confirmed reviews ALL

Love the hotel, facility and I have good holiday experience with my family…one suggestion maybe have iron in each room will be good :)

Dear, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Guest Experience Team

Excellent service et de belles prestations

Customer review rating 4.5/5

Courtney E. Families - 31/08/2021 Confirmed reviews ALL

Wonderful... Except for long waits for the elevator!

Dear Courtney, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with Fernanda. I am sure that this feedback will serve to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel D. Welcomer Experience Leader

Good location

Customer review rating 4.0/5

Zee Families - 30/08/2021 Confirmed reviews ALL

a hotel in a very good location for families as it is opposite a shopping centre, 2 mins walk from metro station, 15 min walk from the beach and a street packed with different cuisines. has a swimming pool which is ideal for those relaxing days in at the hotel with the kids although the breakfast options could be better.

Dear Mr B., Thank you for your review of our hotel, it is always a pleasure to receive positive feedback. I will share your comments with our food and beverage team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriel D. Welcomer Experience Leader

Extremely Friendly staff , good location

Customer review rating 4.5/5

Mg Families - 28/08/2021 Confirmed reviews ALL

Very nice staff enjoyed the stay and all the nice gestures and help from the hotel team.

Dear G., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel D. Welcomer Experience Leader

Really good hotel

Customer review rating 5.0/5

Amg Families - 27/08/2021 Confirmed reviews ALL

This was an excellent hotel. Room was great; hotel staff were really pleasant and nice to interact with; location was surprisingly good to amble through Barcelona. Really enjoyed our stay. Pool was great for kids too.

Dear Alistair M., We very much appreciate your comments regarding your recent stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback and know that our guest have had an excellent stay with us. Thank you for sharing. I will share your comments with our team. Thank you for your kind words about the staff. We really appreciate it! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely day! Barbara C Guest Experience Manager

Great Hotel and Location

Customer review rating 5.0/5

Helen Friends - 24/08/2021 Confirmed reviews ALL

We stayed in the Novotel after staying somewhere that didn't work out for the first part of our trip to Barcelona. The staff were so kind and accommodating and the area in which the hotel is located is safe and has great locations for to eat and a wonderful shopping centre across the road. We ate at the rooftop bar one evening and the food was delicious and the drinks were fabulous. Breakfast was also incredibly satisfactory. Covid guidelines were followed strictly and we felt super safe during our stay here. Would highly recommend to friends and family if they were to plan a trip to Barcelona.

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again and your family and friend in Barcelona :) Sincerely, Barbara C Guest Experience Manager

MUY AGRADABLE

Customer review rating 4.5/5

Jose R. C. Families - 23/08/2021 Confirmed reviews ALL

UN PLACER

Estimado Jose Rodriguez, Ha sido un placer tenerle alojado con nosotros todo este tiempo. Nos alegra saber que usted se ha sentido como en casa y agradece el servicio recibido. He transmitido su mencion especial hacia Alba. Gracias!! Confiamos en poder alojarle de nuevo. Hasta pronto, Barbara C Guest Experience Manager

Overcrowded facilities in a decent location

Customer review rating 1.5/5

Michael K. Families - 22/08/2021 Confirmed reviews ALL

Unpleasant stay, rooms next to elevator noise of which did not allow for a good rest, reception declined to move us because “hotel was fully booked”. Elevator service itself was a mess, due to the constant failure of the room keys, which were not read properly. Waiting time at peak hours was quite long. Some members of the team had not the correct way of treating guests. COVID measures were definitely not implemented and or followed in breakfast facility and elevators. All in all, because of this experience I cancelled my next reservation in the Novotel Madrid and went with a different option.

Dear Michael K., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have read carefully all the survey in order to check what happened and how to prevent. The connecting rooms were built near the elevator, so we don't have much choice when clients request a change. We regret not having been able to offer you a room change but unfortunately there was no option. Also the hotel was full during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbara C Guest Experience Manager

Old Hotel

Customer review rating 3.5/5

Daniela Families - 20/08/2021 Confirmed reviews ALL

The hotel is outdated, does not look 4 star. Skirted sofas in the reception, old furniture and carpet in the rooms. Instead, cleanliness is superlative. The rooms are cleaned daily, linen and towels are changed. A big minus is the breakfast which, although rich, is exactly the same every day, which is annoying when you stay 7-10 days. The pool at 19 is very small for children.

Dear Elena-Daniela B., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara C Guest Experience Manager

Séjour décevant, dommage

Customer review rating 1.5/5

M Families - 08/08/2021 Confirmed reviews ALL

We are a family of 5 and we stayed 10 days at the Novotel Barcelona city in 2 junior suites. Unfortunately the 1st 4 days in room 1504 were horrible as there were problems with the shower drain: the smell was just unbearable! Also whenever the guests above flushed the loo (what they did quite regularly in the evening), it was like a mini earthquake in the room. We complained for 3 days on a row and each time they sent someone to try to fix the problem of the drain. Unfortunately none of their solutions worked and after being sick one particular evening we ended up asking to change rooms. The new suites on the 18th floor were better with a beautiful view. Unfortunately again the windows of suite 1801 which has a better view (Aqbar tower, la Sagrada Familia, etc.) than suite 1804 (but the latter is a bit more spacious) was stained with the salt water from the pool on the 19th floor, so you could barely see through. We ordered food on a few occasions at the bar upstairs and we had issues twice with the freshness of the products: the avocado in my salad was over ripe and tasted bad and my son was sick after eating a small bite of his burger: the meat was clearly passed its 'sell-by date' and you could tell from the smell. Also the last 2 days of our stay the orange juice served at breakfast was fermented. We reported it the last day as nobody had done it the day before and we saw someone removing the jug. The pool is too small for the size of the hotel so we didn't have chance to swim at all. The background music was too loud on the floor levels, and I had to ask them to turn it off in the business center area, as otherwise there was no-where quiet enough to go for conference calls. We were also due a welcome drink as Platinum Members, but this never materialized. The staff were otherwise nice and helpful. Overall a disappointing stay. - The pool is way too small for the size of the hotel so it's a bit frustrating

Clean, modern and quiet

TripAdvisor rating 5.0/5

lynchpenn 15/03/2020 TripAdvisor review

We stayed seven nights at the Novotel Barcelona City Hotel and were very pleased with the accommodations. The hotel breakfast is excellent and shouldn't be missed. We stayed in both the double rooms, which is a bed and pull out couch, and the suite rooms. The pull out couch was surprisingly comfortable and I slept just as well on that as I did in the bed. The rooms are also wonderfully quiet. The bathrooms are modern and very clean. The hotel is about a 40 minute walk to the old city, but if you prefer a cab, there are always cabs waiting right outside the hotel.

Dear lynchpenn, Thank you very much to write this comment after your recent long stay with us in Novotel Barcelona City. We are thrilled that you enjoyed and we hope to have the opportunity to welcome you again in Barcelona after this special period that we have now. Warm regards, Bárbara C Guest Experience Manager

Excellent stay

TripAdvisor rating 5.0/5

Chrysa68 14/02/2020 TripAdvisor review

Excellent stay. Hospitality. ideal hotel for families. Comfortable and clean rooms. The people who work at the hotel were very friendly and helpful. Breakfast was very good. Beautyful view Near at the metrostaion. Close to shops and restaurants. beautiful area.

Good afternoon Chrysa68, Thank you for reviewing us, We are really happy to read this as all our staff will be when I will relate them your nice comments :) We hope you will come back in our Novotel in a close future, Best, Laurie A Guest Experience Assistant

Nice & Good Location

TripAdvisor rating 5.0/5

Travel456327 10/02/2020 TripAdvisor review

Reception staff Yasmine is friendly. Good location, opposite with a shopping center with lots of shops and restaurant. Wonderful Breakfast, variety foods. But the lady in the restaurant reception is impolite. Dinner - kids meal is great for my 10 years kid. Room is clean. But not provide shampoo, body wash & body lotion daily.

Dear Travel456327, Many thanks for this positive review, We are very glad that you've enjoyed your stay at our Novotel Barcelona City, Please rest assured that we will relate your lovely words to Yasmine :) We take your comment into consideration and we will talk with the lady of the restaurant, We hope to have the opportunity to greet you back very soon, Have a good day, Laurie A Guest Experience Assistant

Good enough

TripAdvisor rating 4.0/5

Escape28107809912 Couples - 21/01/2020 TripAdvisor review

Parking is way overpriced (20 euros per day) but the rest was ok, we stayed only one night. The hotel is quit busy. More business oriented than leisure. Convenient location close to a shopping mall and Hypermarket.

Dear Escape28107809912, Many thanks for sharing this constructive feedback with us. We are glad that you had a nice overall stay in our establishment. I understand your concern about the price of the parking but we are lest expensive that a public one and more secure :) We hope to have the opportunity to welcome you back very soon, Best, Laurie A Guest Experience Assistant

Perfect Stay

TripAdvisor rating 5.0/5

Iyad H Business - 15/01/2020 TripAdvisor review

Everytime I stay at this hotel, I find the same quality level which is perfect in almost everything, the friendly staff the convenience of the room and the good breakfast. Special thanks to Gabriel at the reception for his kindness. Will definitely stay again.

Dear Iyad H, Many thank you for your positive comment. We are happy to see that our Novotel reached your expectations. Please rest assured that we will share your compliments with our team ((included Gabriel ;)) and we are sure they will thrilled that you appreciated their help. We would like to thank you for choosing to stay with us, we highly appreciate your recommendations and hope to have the opportunity to welcome you back very soon :D Have a lovely day, Laurie A Guest Experience Assistant

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