Novotel Munich Messe Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 4,698 reviews

ALLSAFE approved hotel

Information message

Novotel Munich Messe
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+ 21 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Restaurant serving Mediterranean and international cuisine

  • Car park in a public parking garage

  • Free children's room night, play areas and children's menu

  • Many restaurants and cafés in the adjacent retail-center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Munich Messe

Willy-Brandt-Platz 1
81829 munich riem
germany

Fax: (+49)89/99400100

Check-in from 15h00

Check out up to 12h00

  • U2:  U2 MESSESTADT WEST

  • By plane

    F.J.STRAUSS AIRPORT At 43km / 26 miles

  • By car

    MUNCHEN RIEM At 0km / 0 miles

  • By train

    HAUPTBAHNHOF At 7km / 4 miles

GPS:48.133064, 11.69264

Companies

  • ADIC MUENCHEN 0.0 km / 0.0 mi
  • AMERICAN EXPRESS 0.0 km / 0.0 mi
  • ANSELL MUENCHEN 0.0 km / 0.0 mi
  • BEA SYSTEMS GMBH 2.0 km / 1.0 mi
  • ESMT MUENCHEN 0.0 km / 0.0 mi
  • FREESCALE 3.0 km / 2.0 mi
  • HEWLETT PACKARD 2.0 km / 1.0 mi
  • IBM PREFERRED PARTN 2.0 km / 1.0 mi
  • SONY ERICSSON 0.0 km / 0.0 mi
  • WIPRO MUNCHEN 0.0 km / 0.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO²

We serve Mediterranean dishes and international specialties in our air-conditioned restaurant Novo² Lounge, Bar & Eatery, which is open from 6:30am to 1:00am daily. The terrace is a popular spot for relaxing when the weather is fine.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 330 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • TV with VCR

  • Meeting room

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews for
Novotel Munich Messe

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,698 reviews

TripAdvisor Rating 4.0/5

1,082 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

I have always stayed in this hotel but I will not come back to stay again if your financial transactions are like this

Customer review rating 0.5/5

Majed A. Z. Families - 23/12/2021 Confirmed reviews ALL

complaint I would like to inform you that upon my arrival at the hotel, I have paid all the dues for my stay with you, in addition to the amount of the insurance, and the amount has been deducted from my account. On the last day when I left the hotel, I asked the receptionist about the duration of refunding the insurance amount, and she told me that this would be done immediately. Today, however, I was surprised that the amount of accommodation was deducted again, in addition to the fact that the amount of the insurance was not refunded. And when I went to the bank, they said that they could not do anything, and that this matter I had to refer to you. This thing has caused me financial harm, as this thing has hampered many important financial transactions for me Note: Attached is the statement of account and the withdrawals you made, which exceeded the total amount incurred during my stay. kindly request you to fix this error, recover the extra, and cancel the reservation of the money that you made on my own card.

Dear Mr. A., Thank you very much for your feedback and the open and honest words that came with it. We very much regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not our standard. We would be very happy if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

Perfect location

Customer review rating 5.0/5

Gerry Business - 20/11/2021 Confirmed reviews ALL

Hotel staff couldn’t have been more friendly and efficient. The hotel is located next to the Messe and the Underground station, plus the shops and restaurants are next door

Dear Mr. K., Thank you very much for the full number of points. We are pleased that you felt completely at ease with us and that we were able to inspire you with our house. We are happy to share your praise with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation h5…

Nice close to Messe and good shopping/dining around and a Sbahn access.

Customer review rating 5.0/5

Anonymous Business - 18/11/2021 Confirmed reviews ALL

COVID protocols nicely adhered to

Dear Mr. M., Thank you very much for your rating. We are pleased that you felt comfortable with us and that you were able to enjoy a pleasant stay. We look forward to welcoming you back and wish you all the best until then. Mit herzlichen Grüßen aus München Maria Pfaff Guest Relation H5…
Customer review rating 4.0/5

Amia Business - 03/11/2021 Confirmed reviews ALL

Novotel is nice clean hotel in a good location. Great breakfast! But the only thing that bothered me was the occasional smell of sewage in the corridors.

Dear Ms. A., Thank you very much for your rating. We are pleased that you enjoyed your stay with us. We also regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We would be very happy to see you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

Good location

Customer review rating 4.0/5

Ginny Families - 02/11/2021 Confirmed reviews ALL

Continental breakfast options in lobby

Dear Ms. A., Thanks for your review. We are pleased that you felt comfortable with us and that we were able to meet your expectations. We look forward to welcoming you back and wish you a good time until then. Warm regards from Munich Maria Pfaff Guest Relation H5…

Company Meeting

Customer review rating 5.0/5

Anonymous Business - 26/10/2021 Confirmed reviews ALL

Very good meeting location and good hotel.

Dear Mr. G., Thank you very much for your feedback. We are pleased that you felt comfortable with us and that we were able to inspire you with our house. We are happy to share your feedback with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation H5…

Attentive efficient staff

Customer review rating 5.0/5

Jane U. Business - 26/10/2021 Confirmed reviews ALL

Excellent hotel staff, every request dealt with swiftly and efficiently

Dear Ms. l., Thank you very much for the full points. We are pleased that you felt completely at ease with us and that we were able to meet your expectations in all points. We are happy to share your praise with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation H5…

Ok hotel

Customer review rating 3.0/5

M. Business - 26/10/2021 Confirmed reviews ALL

Stayed one night in the hotel. Breakfast was good, employees have been nice. In the room where I've spet the night (113), there was a strange smell.

Dear Mr. M., Thank you very much for your rating and the open and honest words associated with it. We are pleased that you enjoyed your stay with us on the whole. We also regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have forwarded your points to the appropriate people and discussed them. We would be very happy if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

Good stay

Customer review rating 4.0/5

Steven Business - 23/10/2021 Confirmed reviews ALL

Nice hotel, good price, helpful staff. Parking for a van nearby, no problems at all.

Dear Mr. M., Thank you very much for your rating. We are pleased that you enjoyed your stay with us and that we were able to meet your expectations. We are happy to share your feedback with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation H5…

Location good for a short stay

Customer review rating 4.0/5

Petermaria Business - 21/10/2021 Confirmed reviews ALL

I would welcome a selection of fruit and healthy snacks during the meetings instead of endless supplies of chocolate. Apart from that, the meeting room was very good, no disturbing echos, right temperature, daylight (You would be amazed how many hotels stick you in a windowless room for 8 hours) and in every break a large staff literally swept through the room and cleaned it. Very fast, very efficient and it kept the room tidy. Very, very good.

Dear Mr. V., Thank you very much for the great feedback after your event in our house. We are very pleased that you felt comfortable with us and that you were able to enjoy a pleasant stay. We are happy to share your praise with the team and look forward to welcoming you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

Many stays here

TripAdvisor rating 3.0/5

Sue C 19/10/2021 TripAdvisor review

The staff is excellent. Prices range from over 500 euros a night to 65 euros depending on the night. Food not good is restaurant. Parking underground for 22 euros a night. Room very clean. Shower pressure terrible. Steps from a large mall and the Underground into Münich City

Dear Guest, Thank you very much for your evaluation and the open and honest words that came with it. We are pleased that you enjoyed your stay with us. We also regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not a part of our standard. We would be very happy if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation

Park 22 eur/day!!! Well located business hotel

Customer review rating 3.0/5

Max B. Business - 17/10/2021 Confirmed reviews ALL

I have chosen this hotel for its position having business meetings in West Side of Munich. I reached the hotel with my own car and it is just in front of Munich Messe. Despite NO exhibition on course the cost for an empty garage place is 22 eur per day (twenty two euro with NO event), with almost no option to leave the car in a street nearby. If you are travelling by metro location is perfect because station is just I front of the hotel. Plus of the hotel: breakfast, rooms clean and quite, good WiFi connection inside the hotel building Negative aspects: WiFi outside the building, in open bar seats belonging to Novotel, does not work. Parking cost itself and no mention of the Web site.

Dear Mr. Z., Thank you very much for your evaluation and the open and honest words that came with it. We regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We discussed your points with the appropriate people. We would be very happy if you gave us a second chance and we could welcome you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

Good stay

Customer review rating 3.5/5

Anonymous Business - 02/10/2021 Confirmed reviews ALL

It is very clean and expect some computer system problems all works properly. The area is special (Messe) but very good connection to the west part of Munich. Any fair during my stay and therefore the price was rather good.

Dear Mr. L., Thank you for your feedback. We are pleased that you enjoyed your stay with us. We also regret that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not a part of our standard. We would be very happy if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation H5…

IAA 2021

TripAdvisor rating 4.0/5

256willw Business - 13/09/2021 TripAdvisor review

Stayed for 5 nights during IAA. Good place for the Munchen messe and 5 stops away on the U bahn. Clean and nice breakfast. Love the staff attention and also that they had breakfast staff that were given the opportunity to work when life has dealt them a setback. Well done to that

Dear Guest, Thank you for your feedback. We are pleased that you felt comfortable with us and that you were able to enjoy a pleasant stay. We are happy to share your feedback with the team and look forward to your next visit to our house. Warm regards from Munich Maria Pfaff Guest Relation

Great hotel

Customer review rating 5.0/5

Fran Business - 10/09/2021 Confirmed reviews ALL

Secured parking in huge garage, very polite staff, bar & good food

Dear Mr. K., Thank you very much for the words of praise. We are pleased that you felt completely at ease with us and that you were able to enjoy a relaxing stay. We are happy to share your feedback with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation H5…

Good stay

Customer review rating 5.0/5

Arben K. Couples - 05/09/2021 Confirmed reviews ALL

Helpful friendly and clean

Dear Mr. k., Thank you very much for the full number of points. We are pleased that you enjoyed your stay with us and that you felt completely at ease. We look forward to welcoming you back and looking forward to your next visit to our house. Warm regards from Munich Maria Pfaff Guest Relation H5…

Poor service and NOT COVID COMPLIANT

TripAdvisor rating 1.0/5

fpe2021 23/08/2021 TripAdvisor review

Huge lack of communication/knowledge so as to provide adequate assistance/service to the customers. We experienced cumulative issues. We talked about them to a manager which offered the parking... A big problem was the cleaning men who entered in the room, before the check-out time, after knocking at the door just once. He entered the room without mask (!!!) and wihtout shoes (!!!). Our children were far (unacceptable) in another room and they could have experienced the same scarrying experience.

Dear Guest, Thank you very much for the frank and honest words. We are very sorry that there was some dissatisfaction during your stay. Rest assured that it was not in our interest to upset you as a valued guest. We have discussed your points with the appropriate people and assure you that this is not a part of our standard. We would be delighted if you gave us a second chance and we could see you again. Warm regards from Munich Maria Pfaff Guest Relation

Best night

TripAdvisor rating 5.0/5

enrica473 20/08/2021 TripAdvisor review

The very best night of our holiday time. Big room, comfortable beds at a very convenient rate. Parking very close to the hotel, but quite expensive daily rate. Staff very gentle and polite, kids received a small present at check-in.

Dear Guest, many thanks for the words of praise. It is nice to read that you felt comfortable with us and that you enjoyed your stay. We are happy to share your praise with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation

Nice Stay in Munich

TripAdvisor rating 5.0/5

wi9857 Business - 15/08/2021 TripAdvisor review

As always a nice stay during a business trip in Munich. Perfect location, beautiful room and helpful staff. I can only recommend this hotel. Even in “corona times” a good and save place to stay. I will come back.

Dear Guest, Thank you very much for your rating. We are pleased that you felt completely at ease with us and that you were able to enjoy a pleasant stay. We are happy to share your praise with the team and look forward to welcoming you again. Warm regards from Munich Maria Pfaff Guest Relation

Very nice stay.

TripAdvisor rating 5.0/5

402leonardb 29/02/2020 TripAdvisor review

The hotel staff was very friendly and helpful. Their breakfast was very tasty. The hotel is a few minutes walk from restaurants, shopping, a parking garage, a subway station, and grocery stores. I would definitely stay at this hotel again.

Dear Guest, Thank you very much for your feedback. We are pleased that you enjoyed it with us and that we were able to meet your expectations. We would be happy to share the praise with the team and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation

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