Novotel Paris 13 Porte d'Italie Hotel 4 stars

Customer review rating 3.8/5 2,240 reviews
Novotel Paris 13 Porte d'Italie
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+ 18 Services

Hotel extras

  • Metro and tram 656 yards (600 m) away

  • Direct access to the center of Paris and Orly Airport

  • Easy access by car, paying, covered private car park

  • Contemporary modular rooms with free WiFi

  • Three meeting rooms with natural light, bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Billiards/Snooker (Nearby)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire
94270
le kremlin bicetre
france

Tel: +33145211909

Fax: (+33)1/45211260

Contact email

Check-in from 14h00

Check out up to 12h00

  • PC1 :  PC1 PORTE D'ITALIE

  • Roger Salengro - Fontainebleau :  47 Roger Salengro - Fontainebleau

  • Verdun - Chateaudun :  183 Verdun - Chateaudun

  • PORTE D'ITALIE :  7 PORTE D'Italie

  • DENFERT ROCHEREAU :  RER B METRO 6 07-PTE D'ITALIE

  • PORTE D'ITALIE :  3 PORTE D'Italie

  • By plane

    CHARLES DE GAULLE At 25km / 15.54 miles

  • By plane

    PARIS ORLY At 8km / 4.97 miles

  • By car

    A6B PTE D'ITALIE At 0.1km / 0.06 miles

  • By car

    PORTE D'ITALIE At 0.1km / 0.06 miles

  • By train

    PARIS GARE DE LYON At 3.5km / 2.17 miles

  • By train

    PORTE D'ITALIE - 7 At 0.5km / 0.31 miles

GPS :48.816057, 2.364374

Companies and event centres nearby

Companies

CINCOM SYSTEMS FRCE2.4 km / 1.49 mi
CLUB VAL DE BIEVRE5.1 km / 3.17 mi
E. LECLERC2.5 km / 1.55 mi
EPITA0.2 km / 0.12 mi
IPSOS1.6 km / 0.99 mi
LCL1.5 km / 0.93 mi
MONIER0.8 km / 0.5 mi
NUVISAN ONCOLOGY0.2 km / 0.12 mi
ORANGE2.9 km / 1.8 mi
SC GALEC2.5 km / 1.55 mi

Exhibition centre

PORTE DE VERSAILLES5.0 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.Attractive meeting rooms for your events in Paris. The Novotel Paris Porte d'Italie is the ideal location. All are naturally lit, and we also offer a plenary room measuring 1240 sq. ft. (115 m²) with a 13 ft. (4 m) ceiling and 2 meeting rooms.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Soundproof

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our rooms have a shower and bathtub with separate WC. Free WIFI. Discover our Executive rooms with wellness kit with bathrobes and slippers, Nespresso coffee machine and complimentary minibar to ensure your comfort.

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room with 1 queen size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior suite with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 35
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Paris 13 Porte d'Italie

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,240 reviews

tripadvisor

TripAdvisor Rating 3.5/5

790 reviews

Bit of a disappointment

Customer review rating 3.8/5

Keith Solo - 05/03/2020 Confirmed reviews ALL

Very basic room. Couldn't get air conditioning to reduce temperature. Even at lowest setting it was still blowing hot air. Only window in room locked shut so room was too hot all the time. Not even a hair dryer supplied. Very poor compared to a cheaper Ibis room. Breakfast was very good.

Dear KEITH B., Thank you for taking the time to comment on your stay in our hotel. Your remark about the air conditionning of your room caught my attention and please accept my apologies. For security reasons, we are obliged to close windows and open them only in the event of an emergency. All hotel staff is mobilized daily to make a warm welcome and we hope and you will always enjoy staying there. Again sorry, and see you soon.

Good

Customer review rating 3.8/5

Felicia O. Solo - 01/03/2020 Confirmed reviews ALL

Ok

Dear Customer, I thank you for having chosen our hotel for your stay in Paris and for taking the time to share your opinion with other travelers. We give ourselves every effort to best accommodate our customers and we are pleased to be reached. Thank you for choosing the Novotel Paris 13 Porte d'Italie for your stay, and we hope to welcome you again on your next visit to Paris.

well located but not clean and poor spoken english from staff

Customer review rating 3.8/5

Tom Business - 26/02/2020 Confirmed reviews ALL

I stayed for 17 days during a business trip in February. The location of the hotel was great for me as well as availability of parking garage. However most of the staff even at the reception had issues to understand english and I received different answers from different people regarding room extension, laundry etc. The cleaning team wasn't really cleaning well - they haven't vacuumed the floor even once during my almost 3 week stay. In general cleanliness was a low point. Another one was temperature. Room was too hot most of the time and AC didn't work - any setting was blowing just more hot air. Windows unopenable.

Dear TOMAS Z., Thank you very much for taking the time to share your feelings. We do everything we can to ensure to our guests a high nivel of quality service, with a special emphasis on the sense of welcome. Your feedback is for us a real opportunities for progress, and they will be forwarded to the appropriate department. For security measures, we are obliged to close the windows. I am truly sorry ... Pending and hope to see you so you to see for yourself positive change Sincerely, Delphine

Dreadful

Customer review rating 3.8/5

Fencing D. Families - 04/02/2020 Confirmed reviews ALL

Noisy, hot, bar staff unprofessional. Room thermostats do not work many complaints received with no response to improve situation. Stayed for 3 days 2 nights. Shower pressure very weak and lifts temperamental. One towel for 2 people?! Beds not made. The hotel should be closed - not even close to a normal Novotel experience. Never again.

Dear NEIL A., Thank you for taking the time to tell us about your experience at the Novotel Paris 13 Porte d'Italie. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Your remark about the high temperature of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope that you will always enjoy staying there. Please note that this problem was a true exception to our normal practices. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely,

Too hot a/c not working

Customer review rating 3.8/5

Stephen Families - 04/02/2020 Confirmed reviews ALL

Room was good, location good for sporting venue, breakfast very good. Facilities good. We had 1 issue- The air conditioning in the room would only supply hot air. The room was very hot (ie we were sweating). I raised this at reception but just got given a fan. This did not cool the room and it is not possible to open the window. Rather than go through the hassle of switching rooms ( we had lots of bags) we put up with the heat but this is not something we should have to do. We stayed in room 618.

Dear STEPHEN B., Thank you for taking the time to comment on your stay in our hotel. Your remark about the air conditionning of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope and you will always enjoy staying there. Sincerely,

Sauna Hotel Room

Customer review rating 3.8/5

Roy M. Families - 04/02/2020 Confirmed reviews ALL

Your staff is excellent and the food served was good. Our family has a total of three rooms and all of them were very very warm. Staff was helpless to fix the issue. We turned the thermostats as low as possible then off to no effect. We borrowed fans from the front desk which helped slightly but based on this, cannot recommend this property.

Dear ROY M., Thank you for taking the time to comment on your stay in our hotel. Your remark about the air conditionning of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope and you will always enjoy staying there. Sincerely,

Good value and good room and breakfast

Customer review rating 3.8/5

Roger B. Families - 03/02/2020 Confirmed reviews ALL

Electronic key cards always worked the bedroom door and almost never the lift. Was driving all the guests mad!

Dear ROGER B., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also note, the malfunction of the magnetic card, we will do the necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David DO

very friendly staff

Customer review rating 3.8/5

Herve Couples - 14/01/2020 Confirmed reviews ALL

Not only ideally situated but very friendly

mr

Customer review rating 3.8/5

Dac N. Families - 10/01/2020 Confirmed reviews ALL

Excellent stay, we are enjoy of facility in the hotel and very good breakfast. this hotel is improved too much compare with last year.

Satisfied apart from a couple of small things

Customer review rating 3.8/5

Brian B. Families - 05/01/2020 Confirmed reviews ALL

Hotel was a little further from the centre of Paris then we had imagined. Through no fault of the Hotel, travel was difficult due to the Rail Strike, it cost us a lot more as we had to use taxis. Our second room, my daughters was so hot as there was no way of cooling the room which made it difficult for the children to sleep, reception did supply a fan for the second night which was helpful The door keys were a bit erratic, I think we had about 6 or 7 keys during our stay as they seem to work only for a couple of times. Having said all this, we did have an enjoyable stay, and the children really enjoyed Disney World. We have no complaints, just observations that you may want to know about.

Customer review rating 3.8/5

Ajith Families - 28/12/2019 Confirmed reviews ALL

We only wish to inform that it is appreciated if more English is spoken with tourists

Dear AJITH V., It is always a pleasure to receive positive feedback. I will share your comments with our team. We try to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel on sides of hustle and bustle

TripAdvisor rating 3.5/5

rkkathuria Family - 26/12/2019 TripAdvisor review

Stayed in this hotel with family to visit Paris. Unfortunately there was strike and most of public transport was closed during this time. However staff was very helpful to guide how to get our ways. We had good time despite this but of destruction

Cher Rkkathuriat, Mes équipes et moi-même vous remercions sincèrement pour votre commentaire chaleureux suite à votre séjour. Votre satisfaction fait plaisir à lire et elle est notre plus belle récompense au regard de l'attention que nous portons à nos clients. Nous espérons pouvoir vous accueillir de nouveau très prochainement.

Mr A.

Customer review rating 3.8/5

S A. Couples - 06/12/2019 Confirmed reviews ALL

When we arrived warm welcome from the reception and person who serving he upgrade the room as complacently. Easy access local high street metro 5-8 mins walk breakfast is average compare other Novotel I been thought

Dear SYED AAMIR A., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David DO

Hotel was lovely and well kept.

Customer review rating 3.8/5

Hillary B. G. Business - 15/11/2019 Confirmed reviews ALL

I had a great stay however the temperature control in my room was non-existent. My room was very hot and uncomfortable and despite turning the thermostat way down I could not reduce the temperature. Understandably the levers to open the window had been removed and thus I could not get reprieve. Consequently I did not sleep well because it was WAY too hot. Concerns were mentioned to the front desk however it appeared that nothing was done to resolve the problem. Otherwise the hotel had excellent service with courteous employees.

Decent stay

Customer review rating 3.8/5

M. Business - 15/11/2019 Confirmed reviews ALL

The rooms seem to be not as well kept as last year, dripping shower, ripped wallpaper, temperature in room uncontrollable, black marks inbetween tiles.

I had a good stay

Customer review rating 3.8/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

Almost everything was good. I have only one major complaint, the rooms were too hot and we had no control over the temperature (I was there with a group, so it is not just my room). Management could not do anything about it. The thermostats were not functioning. It would also be nice if there were Kleenexes in the bathrooms.

check in was terrible, room was too warm, check out was a disaster

Customer review rating 3.8/5

D. N. Business - 10/11/2019 Confirmed reviews ALL

see title: during check in the person behind the desk denied that my booking was 'breakfast included', although I had an e-mail that stated the opposite. Another person helped me further, because the first one didn't speak English. So, problem solved, I thought.... After staying in a room that was far too hot, I checked out and surprise, surprise: they wanted to bill me for the breakfast again (3 x 18 Euro). Again, intense discussions with the hotel representative. Similar incident with one of my colleague. Unbelievably annoying. Finally it was solved, but it took much too long.

Slow and unpleasant personnel

Customer review rating 3.8/5

Maria Business - 09/11/2019 Confirmed reviews ALL

Overall it was fine, rooms were good, breakfast was good, bar fine, but I had and still have trouble with the bill. Three times already I have been told the breakfast that was included in the special rate would be removed and refunded. I did not receive a new bill, my credit card is charged. Worst part was that the inital receptionist did not listen to me and that is where this all started to get out of hand. I am quite angry, also because the response of the hotel is extremely slow.

One night in Novotel Paris

Customer review rating 3.8/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

I had a businees travel to Paris and I stayed one night at the Novotel Porte d'Italie. It was a very pleasant stay. Very clean, nice rooms, very good breakfast, but the best was the staff (focused, fast and incredibly friendly).

Dear GUEIMIL G., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

An excellent hotel

Customer review rating 3.8/5

Andy Families - 04/11/2019 Confirmed reviews ALL

We enjoyed our stay at the hotel, it was clean and staff friendly.

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Paris 13 Porte d'Italie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs
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