Hotel - Novotel Paris 13 Porte d'Italie
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Novotel Paris 13 Porte d'Italie Hotel

3.5/5 786 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 24:00
    • Opening hours : Week-end 06:30 - 24:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CINCOM SYSTEMS FRCE2.4 km / 1.49 mi E. LECLERC2.5 km / 1.55 mi IPSOS1.6 km / 0.99 mi MONIER0.8 km / 0.5 mi ORANGE2.9 km / 1.8 mi
CLUB VAL DE BIEVRE5.1 km / 3.17 mi EPITA0.2 km / 0.12 mi LCL1.5 km / 0.93 mi NUVISAN ONCOLOGY0.2 km / 0.12 mi SC GALEC2.5 km / 1.55 mi

Exhibition centre

PORTE DE VERSAILLES5 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.Attractive meeting rooms for your events in Paris. The Novotel Paris Porte d'Italie is the ideal location. All are naturally lit, and we also offer a plenary room measuring 1240 sq. ft. (115 m²) with a 13 ft. (4 m) ceiling and 2 meeting rooms.

Novotel Paris 13 Porte d'Italie Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GOBELINS 65 m2 2 m 55 24 28 30 25
MASSENA 75 m2 2 m 60 28 30 40 30
PASTEUR 115 m2 4 m 130 36 40 80 50
    • Screen
    • Soundproof
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Our rooms have a shower and bathtub with separate WC. Free WIFI. Discover our Executive rooms with wellness kit with bathrobes and slippers, Nespresso coffee machine and complimentary minibar to ensure your comfort.

  • 167 rooms
  • 153 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 108 family rooms
  • 7 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 ALL Rating 2,219 reviews

Our guest reviews for
Novotel Paris 13 Porte d'Italie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 786 reviews
Fencing D. Families - 04/02/2020 Confirmed reviews ALL
« Dreadful »

Noisy, hot, bar staff unprofessional. Room thermostats do not work many complaints received with no response to improve situation. Stayed for 3 days 2 nights. Shower pressure very weak and lifts temperamental. One towel for 2 people?! Beds not made. The hotel should be closed - not even close to a normal Novotel experience. Never again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL A., Thank you for taking the time to tell us about your experience at the Novotel Paris 13 Porte d'Italie. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Your remark about the high temperature of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope that you will always enjoy staying there. Please note that this problem was a true exception to our normal practices. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely,

Stephen Families - 04/02/2020 Confirmed reviews ALL
« Too hot a/c not working »

Room was good, location good for sporting venue, breakfast very good. Facilities good. We had 1 issue- The air conditioning in the room would only supply hot air. The room was very hot (ie we were sweating). I raised this at reception but just got given a fan. This did not cool the room and it is not possible to open the window. Rather than go through the hassle of switching rooms ( we had lots of bags) we put up with the heat but this is not something we should have to do. We stayed in room 618.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN B., Thank you for taking the time to comment on your stay in our hotel. Your remark about the air conditionning of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope and you will always enjoy staying there. Sincerely,

Roy M. Families - 04/02/2020 Confirmed reviews ALL
« Sauna Hotel Room »

Your staff is excellent and the food served was good. Our family has a total of three rooms and all of them were very very warm. Staff was helpless to fix the issue. We turned the thermostats as low as possible then off to no effect. We borrowed fans from the front desk which helped slightly but based on this, cannot recommend this property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY M., Thank you for taking the time to comment on your stay in our hotel. Your remark about the air conditionning of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope and you will always enjoy staying there. Sincerely,

Roger B. Families - 03/02/2020 Confirmed reviews ALL
« Good value and good room and breakfast »

Electronic key cards always worked the bedroom door and almost never the lift. Was driving all the guests mad!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER B., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also note, the malfunction of the magnetic card, we will do the necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David DO

Herve Couples - 14/01/2020 Confirmed reviews ALL
« very friendly staff »

Not only ideally situated but very friendly

Dac N. Families - 10/01/2020 Confirmed reviews ALL
« mr »

Excellent stay, we are enjoy of facility in the hotel and very good breakfast. this hotel is improved too much compare with last year.

Brian B. Families - 05/01/2020 Confirmed reviews ALL
« Satisfied apart from a couple of small things »

Hotel was a little further from the centre of Paris then we had imagined. Through no fault of the Hotel, travel was difficult due to the Rail Strike, it cost us a lot more as we had to use taxis. Our second room, my daughters was so hot as there was no way of cooling the room which made it difficult for the children to sleep, reception did supply a fan for the second night which was helpful The door keys were a bit erratic, I think we had about 6 or 7 keys during our stay as they seem to work only for a couple of times. Having said all this, we did have an enjoyable stay, and the children really enjoyed Disney World. We have no complaints, just observations that you may want to know about.

Ajith Families - 28/12/2019 Confirmed reviews ALL

We only wish to inform that it is appreciated if more English is spoken with tourists

Our hotel has responded to the review
Our hotel has responded to the review

Dear AJITH V., It is always a pleasure to receive positive feedback. I will share your comments with our team. We try to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 26/12/2019 TripAdvisor review
« Nice hotel on sides of hustle and bustle »

Stayed in this hotel with family to visit Paris. Unfortunately there was strike and most of public transport was closed during this time. However staff was very helpful to guide how to get our ways. We had good time despite this but of destruction

Our hotel has responded to the review
Our hotel has responded to the review

Cher Rkkathuriat, Mes équipes et moi-même vous remercions sincèrement pour votre commentaire chaleureux suite à votre séjour. Votre satisfaction fait plaisir à lire et elle est notre plus belle récompense au regard de l'attention que nous portons à nos clients. Nous espérons pouvoir vous accueillir de nouveau très prochainement.

S A. Couples - 06/12/2019 Confirmed reviews ALL
« Mr A. »

When we arrived warm welcome from the reception and person who serving he upgrade the room as complacently. Easy access local high street metro 5-8 mins walk breakfast is average compare other Novotel I been thought

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYED AAMIR A., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David DO

Hillary B. G. Business - 15/11/2019 Confirmed reviews ALL
« Hotel was lovely and well kept. »

I had a great stay however the temperature control in my room was non-existent. My room was very hot and uncomfortable and despite turning the thermostat way down I could not reduce the temperature. Understandably the levers to open the window had been removed and thus I could not get reprieve. Consequently I did not sleep well because it was WAY too hot. Concerns were mentioned to the front desk however it appeared that nothing was done to resolve the problem. Otherwise the hotel had excellent service with courteous employees.

M. Business - 15/11/2019 Confirmed reviews ALL
« Decent stay »

The rooms seem to be not as well kept as last year, dripping shower, ripped wallpaper, temperature in room uncontrollable, black marks inbetween tiles.

Anonymous Business - 12/11/2019 Confirmed reviews ALL
« I had a good stay »

Almost everything was good. I have only one major complaint, the rooms were too hot and we had no control over the temperature (I was there with a group, so it is not just my room). Management could not do anything about it. The thermostats were not functioning. It would also be nice if there were Kleenexes in the bathrooms.

D. N. Business - 10/11/2019 Confirmed reviews ALL
« check in was terrible, room was too warm, check out was a disaster »

see title: during check in the person behind the desk denied that my booking was 'breakfast included', although I had an e-mail that stated the opposite. Another person helped me further, because the first one didn't speak English. So, problem solved, I thought.... After staying in a room that was far too hot, I checked out and surprise, surprise: they wanted to bill me for the breakfast again (3 x 18 Euro). Again, intense discussions with the hotel representative. Similar incident with one of my colleague. Unbelievably annoying. Finally it was solved, but it took much too long.

Maria Business - 09/11/2019 Confirmed reviews ALL
« Slow and unpleasant personnel »

Overall it was fine, rooms were good, breakfast was good, bar fine, but I had and still have trouble with the bill. Three times already I have been told the breakfast that was included in the special rate would be removed and refunded. I did not receive a new bill, my credit card is charged. Worst part was that the inital receptionist did not listen to me and that is where this all started to get out of hand. I am quite angry, also because the response of the hotel is extremely slow.

Anonymous Business - 04/11/2019 Confirmed reviews ALL
« One night in Novotel Paris »

I had a businees travel to Paris and I stayed one night at the Novotel Porte d'Italie. It was a very pleasant stay. Very clean, nice rooms, very good breakfast, but the best was the staff (focused, fast and incredibly friendly).

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUEIMIL G., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Andy Families - 04/11/2019 Confirmed reviews ALL
« An excellent hotel »

We enjoyed our stay at the hotel, it was clean and staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Paris 13 Porte d'Italie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Frank A. Families - 26/10/2019 Confirmed reviews ALL
« NOT AS EXPECTED. »

The atmosphere was okay but the rooms were not spacious, and not very tidy as i was expecting from a Novotel hotel.

Steve H. Business - 24/10/2019 Confirmed reviews ALL

Great rooms, good location within five minutes of public transport.

Business - 23/10/2019 TripAdvisor review
« Novotel in Paris »

A good Novotel, a bit out of downtown but metro station is at 5 minutes walk, and tram brings you directly in front of Exhibition center in Porte de Versailles. Breakfast at good Novotel standard, clean rooms. The gym room is small, but it's there , in case you find nothing to do in Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Cher rideforfun504, Je tiens à vous remercier d’avoir choisi notre hôtel lors de votre séjour en famille et d’avoir partagé vos impressions sur Tripadvisor. Notre ambition est de vous fournir la meilleure prestation sur le plan rapport-qualité prix. Vous soulignez avoir apprécié notre petit déjeuner, je transmettrai à toute l'équipe restaurant vos impressions ce qui les comblera. Le service et l’attention du cœur sont la base de notre métier, et nous faisons de notre mieux pour vous offrir une excellente prestation. J’espère que nous aurons le plaisir de vous accueillir à nouveau très bientôt.

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