ibis London Earls Court Hotel 3 stars

Customer review rating 4.2/5 10,835 reviews
ibis London Earls Court
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Hotel extras

  • Underground Car park with resident rates available

  • 18 fully-equipped meeting rooms accommodating 800 guests

  • A short walk to West Brompton station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford St

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to temporary close the hotel till 30th of April 2020. Our thoughts remain with all of you and we look forward to welcoming everyone back soon.

Hotel location

ibis London Earls Court

47 Lillie Road
Earl's Court
SW6 1UD
london
united kingdom

Tel: +442076100880

Fax: (+44)207/3814450

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :  190 HAMMERSMITH

  • By plane

    GATWICK At 54.23km / 33.7 miles

  • By plane

    HEATHROW At 22.53km / 14 miles

  • By plane

    LONDON CITY AIRPORT At 19.79km / 12.3 miles

  • By train

    WEST BROMPTON At 0.5km / 0.31 miles

GPS :51.486217, -0.199267

Your meetings and events

Looking for versatile meeting rooms in Earl's Court? We're lucky enough to be connected with the ILEC Conference Centre, so from vast banqueting spaces to compact boardrooms (with free fibre Wi-Fi throughout), we've got all your meeting needs sorted.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 19m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19m²

Suite with 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 38m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Accessible Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 17m²

Our restaurants and bars

LA TABLE

Type of cuisine: International

The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GEORGE & DRAGON PUB

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Earls Court

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,835 reviews

tripadvisor

TripAdvisor Rating 3.5/5

5,490 reviews

Cancelled due to Covid but no refund

Customer review rating 4.2/5

Paul Business - 30/03/2020 Confirmed reviews ALL

I cancelled my booking due to Coronavirus which according to Accor website meant I should get a refund. I called and the hotel hung up on me. I have submitted an online request and had no response.

Dear Mr. H., Thank you for taking the time to send us the review and for bringing to my attention the issue. Please accept my sincere apologies This is to confirm that the fully refund of £56.05 has been processed today. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Julian Stoica Front Office Team Leader

good stay under extraordinary circumstances

Customer review rating 4.2/5

Andrew P. Friends - 30/03/2020 Confirmed reviews ALL

The staff were extremely helpful, the room good, with the heating on the room was quite stuffy, we opened the window and left it open till we left (we closed again before checking out). The restaurant delivery service was a limited menu, and when asked if we could have simply steamed rice we were firstly told yes and then no. So we had no choice but to go and buy. Overall the hotel stay was good. The two sit down meals we had when the restaurant was open on the first night was quite good.

Dear Andrew P., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Well located

Customer review rating 4.2/5

Michael Couples - 26/03/2020 Confirmed reviews ALL

Really enjoyed our stay a great choice of food good value for money room's a little dated but really clean the only negative was the room was very warm and you couldn't regulate the temperature

Dear michael M., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Good stay

Customer review rating 4.2/5

Bg Couples - 25/03/2020 Confirmed reviews ALL

Made very welcome at reception, staff very friendly. Our room was very clean and had a good view of the city. We would stay again.

Dear Bryan G., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Very good stay.

Customer review rating 4.2/5

Patrick Couples - 24/03/2020 Confirmed reviews ALL

Excellent stay, nearby to the tube station. Plush bed.

Dear Patrick R., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Ideal, if we could have taken up our reservation.

Customer review rating 4.2/5

Sean C. Couples - 24/03/2020 Confirmed reviews ALL

As over 70s with underlying health problems, we were strongly advised not to travel on those dates due to the Cov19 virus. On the Friday before we travelled, we spoke with your booking agent ,to defer the booking to a later date, We were told this should be possible , but ring the hotel direct on Saturday. The hotel advised us to email sick notes to that effect, which we duly did. We were not looking for a refund, but a deferral of the booking date, even if there was a surcharge. Flights and theatre bookings were deferred, no problem. We still intend to travel at a later date and spend our stay at the Ibis Earls Court. We have not since received a reply to our email with Doctors note. These are unusual times and hope you will take all this into account.

Dear John C., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have sent you a private email to get in contact with us directly. Sincerely, Carlos Marques

Well located, Good stay

Customer review rating 4.2/5

Cate Friends - 23/03/2020 Confirmed reviews ALL

Very good located, subway and food store in the near. 1 day there was no water in the tap, but only daytime and we were warned in time. Only disadvantage was that pass card ran out of order regularly

Dear Musatova E., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Good location

Customer review rating 4.2/5

Paula Friends - 22/03/2020 Confirmed reviews ALL

Good and clean. Excellent location

Dear Ms. B., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader
Customer review rating 4.2/5

Anonymous Business - 22/03/2020 Confirmed reviews ALL

Inappropriate email request . I did not stay as conference was cancelled due to covid 19.

Dear linda R., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have sent you a private email Sincerely, Carlos Marques

Corona virus

Customer review rating 4.2/5

Tony B. Business - 22/03/2020 Confirmed reviews ALL

Unable to attend, unable to be refunded.

Dear Anthony B., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have sent you a private email, please get in contact with us and we will endeavour to resolve any issues Sincerely, Carlos Marques

Good, comfortable stay.

Customer review rating 4.2/5

N D. Business - 21/03/2020 Confirmed reviews ALL

Good location, easy walking distance to West Brompton, Earl’s Court stations and about 15minutes walk from West Kensington station. Plentiful shops, restaurants and pubs nearby. Only negative- and just a small negative- room furniture is a bit dated, 80’s dark mahogany style furniture. But that aside the beds were extremely comfortable and I slept well. The Breakfast was very good. The selection and quality of the breakfast was far superior to some other hotels in the same price group. I always think a good indicator at breakfast is the scrambled eggs, often in other hotels they are over cooked and rubbery, at this hotel they were soft, velvety and buttery, absolutely delicious. If you stay here don’t miss-out on the breakfast.

Dear Noel D., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Very convenient

Customer review rating 4.2/5

Ian Couples - 21/03/2020 Confirmed reviews ALL

Good location for the Albert hall. Hotel a bit old and needs the promised upgrade

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Attended a conference there.

Customer review rating 4.2/5

Roy Business - 20/03/2020 Confirmed reviews ALL

Overall good however the rooms and corridors were old and a bit ‘tired’ looking.

Dear Indrasenan A., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Great Location

Customer review rating 4.2/5

Norman C. Couples - 20/03/2020 Confirmed reviews ALL

Wad attending a concert nearby. Have stayed at the Ibis Earls Court before. Ideal location for West Brompton tube station, only 5 mins walk away. Lovely clean room, good views across the local area. Nice breakfast at a reasonable price. Will stay again.

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis London Earls Court. I am please to learn that you had a great stay with Ibis Earls Court Hotel and you planning to come back. Thank you for being loyal with us and with Accor. I hope you are safe and your family as well and not affected by Covid-19 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Great Stay

Customer review rating 4.2/5

Grisel Couples - 20/03/2020 Confirmed reviews ALL

It was a great stay very comfortable and the location was pretty good. we enjoyed everything.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Perfect stay for the conference I was attending in the hotel

Customer review rating 4.2/5

Karen H. Business - 20/03/2020 Confirmed reviews ALL

Friendly, welcoming staff. Comfortable stay, bedroom was just as needed and expected. Breakfast was very good, great choice. Had food in the pub upstairs again all very good. My only negatives are would have liked some more toiletries in the bathroom and biscuits on the hospitality tray and a quicker service at the bar in the pub, but nothing that detracted from my stay.

Dear Ms. H., We very much appreciate your comments regarding your stay at the ibis London Earls Court. I am pleased to see that you had a great stay with us and you enjoyed it. I hope you are safe you and family. Please rest assured that I will share your experience with the team. I am sure that they will be happy to see your amazing feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Very convenient as outside the congestion zone

Customer review rating 4.2/5

Alexander U. Business - 20/03/2020 Confirmed reviews ALL

Very good and very convenient as outside the congestion zone. Our only observation is that whilst there were two reading lights either side of the double bed, there are only switches, and only a bedside table, on one side of the bed. It would be better if there were switches on both sides of the bed and two bedside tables. There is space for that.

Dear Alexander U., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Marques

Well located

Customer review rating 4.2/5

S. Business - 20/03/2020 Confirmed reviews ALL

Convenient stay for work purposes.

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to learn that the iron board was not working and the door keys as well please accept my sincere apologies. I hope you are safe and family as well and not affected by Covid-19 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

I have not checked in due to the cancellation of London Book Far and travel restrictions due to corona virus

Customer review rating 4.2/5

Govindraj P. Business - 20/03/2020 Confirmed reviews ALL

I have requested for refund because its is a force majeure case . We even escalated to Accor office in Paris . no response yet

Dear Govind Raj P., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have sent you a private message. Sincerely, Carlos Marques

We had to Cancel due to the COVID19

Customer review rating 4.2/5

Sean Families - 19/03/2020 Confirmed reviews ALL

We did not stay - we had to cancel. We lost our money.

Dear Sean C., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have sent you a private email Sincerely, Carlos Marques
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