Mercure Sao Caetano do Sul

Mercure Sao Caetano do Sul 4 stars

Customer review rating (ALL Rating) 4.4/5 791 reviews

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Hotel extras

  • Comfortable apartments with Nespresso coffee machine in an American kitchen

  • Outsourced car park

  • 21-minute drive to Anchieta Highway

  • 35-minute drive to São Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sao Caetano do Sul

Rua Alegre 440, Bairro Santa Paula
09550250 SAO CAETANO DO SUL
Brazil

GPS:-23.620251, -46.553455

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Restaurante Patagonia

Typical Italian restaurant, with national and international wine list. Air conditioned and with ambient music. Feijoada (traditional Brazilian stew) buffet every Saturday.

Your meetings and events

With its six meeting rooms with Wi-Fi and natural light, the Mercure São Caetano can host between 10 and 100 people. In addition to our specialist event support, advice and organization services, we have all the equipment you need to stage your event, making the Mercure São Caetano the ideal location for any type of meeting.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Whether you're here for a long or short stay, make the most of our comfortable apartments. With the option of no-smoking floors, our apartments are air-conditioned and have a bedroom, lounge with desk, kitchenette and terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  791 reviews

TripAdvisor Rating  4.0/5  471 reviews

Good stat

Customer review rating 3.5/5

D. D. Business - Confirmed reviews ALL

That was the best stay in Sao caetano. I really liked the location better. There is a cooktop, but miss some rugs and utensils. I like to cook so that’s important to me to have a fully equipped kitchen. The food is good, staff are friendly, but they charged for the coffee from the front desk, what is ridiculous. Overall I like everything.

Dear Dalila, Thank you for taking the time to respond to our Satisfaction Survey. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards. Thanks again for letting us know about your experience and for your trust in Mercure hotels. Luiza Araujo General Manager

Nice hotel experience!

Customer review rating 4.0/5

Andre L. Couples - Confirmed reviews ALL

Hotel rooms/bathroom are clean and cozy! Breakfast is delicious! Friendly staff.

Dear Andre, Thank you for taking time to tell us about you stay at Mercure São Caetano. We appreciate you for the great review about our Hotel. We are glad that you enjoyed your stay with us. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luiza Araujo, Gerente Geral

Good overall but with very bad internet

Customer review rating 3.5/5

Thiago S. Business - Confirmed reviews ALL

Internet is so bad The restaurant is unqualified to present a premium service

Dear Sr. Thiago, We appreciate you taking the time to complete our Satisfaction Survey. We are sorry we did not corresponded to your expectations, please let me extend my sincerest regards. At Mercure, we seek to provide a high level of service to each of our customers; so your feedback is very important to us. Rest assured that we will be taking appropriate measures to deal with and prevent future occurrences. In the expectation of welcoming you again, please accept our best regards. Thanks again for letting us know about your experience and for trusting Mercure hotels. Sincerely, Luiza Araujo, General

Good S.

Customer review rating 3.5/5

Nice S. Couples - Confirmed reviews ALL

Great location and room was wonderful. Most Gym equipment not working during our S. and dated.

Dear Elisete, We appreciate your comments about your S. at Mercure São Caetano. It is always a pleasure to receive feedback from our guests. I will share your comments with our team and check what happened with the gym equipment. Thanks again for sharing your experience and we hope that your next visit will be more satisfying than the last one. Sincerely, Luiza Araujo General Manager

Good Stay

Customer review rating 4.5/5

Nivaldo A. Business - Confirmed reviews ALL

my experience was very good.

Good morning Mr. M., Thank you for your feedback, your comments are very important to us and we are going to share it with the whole team. Kind regards, Luiza Araujo General Manager

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Other web-users rate our hotel

  • 94 reviews 9.1/10 Location
  • 291 reviews 6.2/10 Room
  • 304 reviews 8.1/10 Service
  • 28 reviews 1.8/10 WiFi
  • 144 reviews 5.8/10 Cleanliness
  • 139 reviews 7/10 Breakfast
  • 70 reviews 3.6/10 Food

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