Novotel Le Havre Centre Gare Hotel 4 stars

Customer review rating 4.2/5 5,309 reviews

Novotel Le Havre Centre Gare
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Hotel extras

  • Choice of national and international channels as well as beIN Sports

  • Large terrace and tree-lined garden

  • Fitness, Sauna, Steam Room and Jacuzzi

  • Just 2 minutes from the train station and 5 minutes from the city center

  • Secure and paid public parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request (Nearby)
  • Golf practice facilities (Nearby)
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Le Havre Centre Gare

20 cours La Fayette
Quai Colbert
76600
le havre
france

Tel: +33235192323

Fax: (+33)2/35192325

Check-in from 14h00

Check out up to 12h00

  • Triangles des Gares :  Gares

  • LE HAVRE CENTRE CAR FERRIES :  LE HAVRE CENTRE

  • TRAMWAY :  A OU B GARES

  • By plane

    LE HAVRE OCTEVILLE At 5km / 3.11 miles

  • By boat

    CAR FERRIES At 0.5km / 0.31 miles

  • By train

    LE HAVRE At 0.1km / 0.06 miles

GPS :49.491521, 0.125565

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

11 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Discover our spacious, modern rooms. Choose between family rooms and twin rooms. The rooms feature tea and coffee making facilities and all have a bathroom with a separate toilet.

Classic Room - 1 single beds and 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room - 1 single beds and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Upper Room-1 Double Bed

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room - 2 single beds and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 double bed and 1 single sofa bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft

Classic Room with 1 double bed and 2 single sofa bedsNon contractual photo

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room - 1 double bed and 1 sofa bed 2 people

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft

Comfort room with double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Come and enjoy a pleasant moment in our bar - it's the ideal place for a business meeting, drinks with friends or a light lunch. You can also create your own musical ambience with our tablet equipped with the Deezer music streaming app.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Le Havre Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,309 reviews

tripadvisor

TripAdvisor Rating 3.5/5

892 reviews

Well located. Very clean

Customer review rating 4.2/5

Stephanie M. D. Families - 26/12/2020 Confirmed reviews ALL

Very friendly staff. Nice rooms and very clean.

Dear Stephanie Mc d., Thank you for the great review of our hotel. It is always a pleasure to receive positive feedback and your satisfaction is our best reward! Looking forward to welcoming you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

The worst novotel

Customer review rating 4.2/5

Tra Business - 20/11/2020 Confirmed reviews ALL

No good working internet for me and my neighbours. Reception could not help. The only say its works. (often a problem pop ups not coming up) 4 times we asked for breakfast. 3 times we did not get what we did ask and at the wrong time. Because during covid we need to eat in the hotel we ordered at the restaurant. How is it possible in France quality like this. Always cold (of course if you serve steak on a cold stone cutting board) Price - quality is bad

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have internet fiber, and it really improved the connection. Unfortunately, like it happens at home, sometimes, there is an issue and we have to contact the maintenance and it may take 48 hours for them to fix the issue. The reception can't fix internet. They called the company immediately and then we depend on their delay for intervention. Regarding breakfast, there was a confusion as both your rooms were booked on the same name, so the order of your colleague was brought to your room and vise-versa. I am very sorry about that. I am sorry for your disappintment as we do our best to offert he best quality of stay to all our guests. Sincerely, Christel Bras, General Manager

Great location, great staff.

Customer review rating 4.2/5

Rs Business - 06/11/2020 Confirmed reviews ALL

We booked 2 rooms at the Novotel Le Havre Centre Gare after another hotel in the city closed due to CoVid-19. The staff was welcoming and very helpful throughout our stay. When the restaurant had to close due to lockdown restrictions they called and took a breakfast order and time we wanted it delivered. The staff is energetic and willing to help. In these very difficult times the staff made it as enjoyable as possible. While it's not a "5 Star hotel", for location, comfort and service I'll give them 5 Stars!

Dear RS, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your understanding regarding the restrictions due to the COVID situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Bad hotel service

TripAdvisor rating 3.5/5

Abdelghani E Family - 29/10/2020 TripAdvisor review

Bad service. Hidden prices (i.e. parking). We made a reservation for two people, but by mistake the reservation was made for one person only. We called immediately the hotel to notify them that the reservation is for two people and asked whether this would change the price. The person who answered said in principle no change in price. When we made the check-in, they made us pay for another breakfast saying that the reservation is for one person only. We don't recommend this hotel at all.

Dear Abdelghani E, Thank you for taking the time to write avout your experience in our hotel. It is indicated on our website as well as our partners' that the hotel doesn't have its own car park but we offer two solutions at €6.00 per night : the outside car park or tickets to acess the underground car park located behind the hotel, the "Parc des Gares". Regarding the breakfast when you add one person to the room, there is always a supplement for an adult (for children under 16 years-old, it is free). Whatever the rate, if there is one more person, of course the additional breakfast will be charged if you take it. I hope you will visit us again. Kind regards, Christel Bras, General Manager

Good stay

Customer review rating 4.2/5

Greglem Business - 14/10/2020 Confirmed reviews ALL

Nice rooms, well located, friendly staff, good safety precautions. I only regret that all lights on each balcony remain switch on during hours : it doesn't bring anything (only nice visual looking from outside?) but this is not environmental friendly....

Dear Greglem, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the lights on the balcony, we have to keep them on at certain times because some guests use their balcony. Then they are off during the night and on again early in the morning until around 8 AM and then the whole day they are off until 5 or 6 PM when it is dark. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Very good stay

Customer review rating 4.2/5

Philippe L. Business - 02/10/2020 Confirmed reviews ALL

The hotel has been very well renovated. Good safety measures for the COVID-19.

Dear Philippe L., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

insufficient Covid measures

Customer review rating 4.2/5

Peter Business - 26/09/2020 Confirmed reviews ALL

Additional people getting in elevator and ‚reception‘ said nothing. breakfast as a usual buffetused without gloves

Dear Peter, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our team makes sure that peiople wear their masks. For breakfast, gloves are not compulsory. Indeed, we provide gel at the beginning of the buffet and each guest has his own pliers to take food on the buffet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager
Customer review rating 4.2/5

Not I. Couples - 09/08/2020 Confirmed reviews ALL

Personel was very friendly but circumstances were difficult. No decent breakfast. No service on the room. Low quality/price rate. But we were glad we could leave on vacation.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very i. to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The Covid pandemy forced us to reorganize completely and we can't offer as many services as before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

Good & safe stay

Customer review rating 4.2/5

Visitor F. B. Families - 28/07/2020 Confirmed reviews ALL

Thanks to Novotel staff & safe stay experience where sanitizers, masks, pre-ordered breakfast were taken care off providing a safe stay experience..

Dear Visitor from B., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that despite the situation due to the Covid pandemy you felt safe and enojyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Average, hotel needs to upgrade several damaged areas

Customer review rating 4.2/5

C. Business - 18/07/2020 Confirmed reviews ALL

Main entrance on street side was neglected, untidy, poor first impression. Cracked mirror in elevator, broken push button for floor selection in elevator, are we in Africa?? Overall maintenance of common spaces below average for a recent hotel. Care about details was missing in this hotel. The COVID mini-breakfast at 12 EUR was a rip off. This should be provided for free as the bag hardly contained anything.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We recently renovated our common areas and the rooms of three floors of the hotel. During the work being done, the mirror in the elevator was broken. Thus we waited until the end of the rooms renovation to change in, to avoid it to be broken again by the workers in the rooms. The button of the elevator is indeed broken. We had to order this piece and we wait to receive it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager
Customer review rating 4.2/5

Anonymous Business - 06/07/2020 Confirmed reviews ALL

to my surprise there was 1 day that the room was not cleaned and the bed was also not done !

Dear Sir, Thank you for taking the time to share your comments regarding your stay at the Novotel Le Havre Centre Gare. Due to the sanitary crisis, we do not enter your room during your stay. We can provide more towels and shower gel at the reception or anything else you may need. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Christel Bras, General Manager

Great location!

Customer review rating 4.2/5

Chris B. P. Couples - 17/03/2020 Confirmed reviews ALL

Great staff, helpful and friendly!

Dear Chris B., Ph.D, Thank you for your review of our hotel. The Novotel Le Havre Centre Gare Team is happy that you enjoyed your stay and hopes to welcome you again soon. Kind regards, Christel Bras, General Manager

much better than last time

Customer review rating 4.2/5

C. Business - 13/03/2020 Confirmed reviews ALL

Last time was beginning january and the service was really very poor had to wait more than 15 minutes before someone helped me also in the restaurant no one was there etc...

Dear MrCALLENS, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Christel Bras, General Manager

Temporary home

Customer review rating 4.2/5

Jacques Couples - 10/03/2020 Confirmed reviews ALL

After moving we had to find a home for a week and we selected NOVOTEL as à base. It served its purposes.

Dear Jacques, Thank you for the great review of our hotel. It is always a pleasure to receive positive feedback and your satisfaction is our best reward! We are really sorry for your first night on ordinary room. We are going to care more attention for the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

Good breakfast and the best location

Customer review rating 4.2/5

Ashley Business - 24/02/2020 Confirmed reviews ALL

Nice and responsive people. Charlotte, Alexandria and Yean did a great job on front desk. The location was the best and how can I forget the breakfast that was so yummy.

Dear Ashley, Thank you for your review of our hotel. The Novotel Le Havre Centre Gare Team is happy that you enjoyed your stay and hopes to welcome you again soon ! Kind regards, Christel Bras, General Manager

Good location, adequate rooms, poor gym, awful food

Customer review rating 4.2/5

M. L. Business - 16/02/2020 Confirmed reviews ALL

The hotel is located well, and the executive rooms are a good size, clean and well equipped with good WiFi. The breakfast is adequate, although not catering to international tastes - I would prefer warm plates, crispy bacon, less sloppy scrambled eggs, black pepper and some variety in cereals. The dinners are truly bad though, my boss and I ate there twice last week and will not make that mistake again. In the spirit of trying to help you, I think you really need to re-engineer your kitchen and your waiting staff. I have no idea who is cooking the food (beetroot smoked salmon, entrecote, shrimp starter, butternut soup and Pad Thai is what I recall with a shudder). Really truly the worst food in 20+ places I've eaten in Le Havre. The smoked salmon was so salty as to be inedible, served with limp leaves and a half teaspoon of sauce. The entrecote was of very poor quality, a mass of fat and gristle. The shrimp starter smelt so rank I sent it back untouched, the butternut soup was bland and the Pad Thai was a mass of stodgy noodles with a few small shrimp. My boss was equally unhappy and like I said we will not eat there again. There is no excuse for making such a botch of simple cooking, especially in an international port and in a country famous for its cuisine. The gymnasium is a very big disappointment. It is poorly equipped, has no entertainment systems, is not planned or thought through by anyone with an understanding of exercise, and is not open at reasonable hours. The jacuzzi was broken and the steam room not working, and the only equipment is three cheap machines even though there is a large space and adding in some mats, weights and other inexpensive kit would be very easy. For travelling businessmen a well equipped gym is very important, especially when trying to work off jet lag. And the gym has to be accessible 24/7 not just when staff feel like it. My last comment is about the staff. They are young and attractive, but I think you would be better off getting in some more mature people who have stayed in hotels and who understand what makes for a good experience. People whose eyes rove around looking for customers to help; people who are continually thinking of improvements and who are seeking feedback. My observation (as a crusty old man) is that the young are too self absorbed, too focused on cosmetic adornments, not service oriented, not proactive and not particularly engaged. It's a shame to have such a great location and to spend lots on various cosmetic improvements while neglecting the basic fundamentals of guest experience. The only advantage you have really is that you're better than the Nomad and the other cheap hotels around the station, but that should not make you proud.

Dear Mr H., Thank you for taking the time to tell us about your experience at Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience to every customer; therefore your feedback is very important to us. I feel sorry that you didn’t enjoy the food in our resturant, know that your point of view is very important to us and we really want to improve day after day. I am a bit surprised that you did not like the pad thai and the shrimps with Jack Daniel’s sauce cause they are two of our bestsellers and they are usually very appreciated by our customers since they are fresh and homemade. However thank you for sharing your opinion and for letting us know that we need to keep improving some of our recipes. I wish to see you back in our restaurant to soon prove you that we can be so much better. We are currently experiencing a breakdown in our Wellness Area. Breakdowns are beyond our control. We had to order a spare part which had to be individually manufactured - as soon as we will receive it early March we will be able to install it and put our facilities back in order. We once again apologize for the inconvenience caused and thank you for your suggestions on how we could improve the gym and make it more accessible to international travelers. Please be assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Once again my most felt thank you for the time and effort you put into your very detailed and Sincerely, Christel Bras ,General Manager

good

Customer review rating 4.2/5

David Business - 30/12/2019 Confirmed reviews ALL

really calm hotel

Dear David, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Renovation noise and dust

Customer review rating 4.2/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

We were not aware of the renovation that is going on at level 6. There is no mention about this renovation upon making reservation. Due to Health reason (dust), we had to move to another hotel and check out earlier from the original reservation. The hotel staff was not considerate and mentioned that we had non refundable reservation so the last night cannot be refunded. This is really dissatisfying

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The renovations are inside the rooms of the 6th floor so I am sorry it disturbed you from your room on the second floor. The renovations started on November and it is the first time, we have complaints that it has consequences on other floors so we will be very careful from now on. We would be happy to welcome you again after our rénovations and offer you an upgrade in one of our brand new Exectuive rooms. Sincerely, Christel Bras, General Manager
Customer review rating 4.2/5

Anonymous Friends - 22/12/2019 Confirmed reviews ALL

Excellent

Chère Anne Sabine, Nous vous remercions pour l'excellent avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt ! Veuillez agréer, Madame, nos salutations distinguées. Christel Bras, Directrice
Customer review rating 4.2/5

Albrecht Business - 13/12/2019 Confirmed reviews ALL

Improving; Staff 10, accomodation (room) 5

Dear Albrecht, Thank you for taking your time to write to us following your stay in our hotel. We are aware that some rooms are aging. We have recently renovated two test rooms and our work has been validated and will start at the end of this year. In the next three years, all of our bedrooms and bathrooms will be renovated. I hope we will have the pleasure of seeing you again soon at the Novotel Le Havre Center Gare. Sincerely, Christel Bras, General Manager

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