ibis budget Clermont Ferrand Centre Montferrand

ibis budget Clermont Ferrand Centre Montferrand 2 stars

Customer review rating (ALL Rating) 4.2/5 929 reviews

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Hotel extras

  • Courtepaille restaurant next to the hotel

  • 2 parking lots

  • Close to the Tramway

  • Near the downtown area and highways

  • Family rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Clermont Ferrand Centre Montferrand

3 Bvd Ambrose Brugière
63100 CLERMONT FERRAND
France

GPS:45.79179, 3.118065

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

3 breakfasts

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  929 reviews

TripAdvisor Rating  4.0/5  336 reviews

Well located for our business and helpful. Clean

Customer review rating 5.0/5

P.j. H. Business - Confirmed reviews ALL

A very good experience in a good city

Dear guest, Thank you for your feedback ! We are happy to learn that our hotel fulfilled your expectations. We are looking forward to welcome you again. Best regards, Christophe BOULBET, Director

Well located, great staff

Customer review rating 5.0/5

Chris H. Families - Confirmed reviews ALL

Pleasurable stay, accommodation as expected

Dear client, We very much appreciate your comments regarding your stay at the ibis budget Clermont-Ferrand Centre Montferrand. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe BOULBET Directeur

Member of Dadd family booking (4 rooms)

TripAdvisor rating 1.0/5

ChrissyD3 Families - TripAdvisor review

We https://www.tripadvisor.co.uk/UserReview-g187091-d1071353-Ibis_Budget_Clermont_Ferrand_Centre_Montferrand-Clermont_Ferrand_Puy_de_Dome_Auvergne_Rhone_Alpe.html 4 rooms on way to holiday and 4 rooms on way back. On way there no problems, polite, helpful staff. NOT the case on way back Friday 26/8. Rude unhelpful staff, who wanted to charge one of us for drink, but with no price list. When asked apparently the price list is private and no receipt could be provided! Screams out that someone on the make. Also staff entered one of the rooms while we loading cars and hadn’t even checked out which is totally unacceptable. So unfortunately you missed out on 14 breakfast on Saturday 27/8 as we all went elsewhere. I know this is a budget hotel but don’t expect to be shouted at when we are paying customers. Would like to speak to someone about having some money refunded and some of your staff need to be trained in customer services and also conveniently don’t understand English which is not what is advertised! Very bad experience and definitely not happy.

Ok

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Needs a refurbishment tea/coffee making facilities would be nice

Dear client, Thank you for taking the time to tell us about your experience at the ibis budget Clermont-Ferrand Centre Montferrand. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe BOULBET Directeur

Well located

Customer review rating 4.0/5

Valen Families - Confirmed reviews ALL

We had a nice stay, it's well located, near the town and the freeway. Rooms were pretty comfortable and the breakfast nice too. Quality price value, it was fine

Dear client, We very much appreciate your comments regarding your stay at the ibis budget Clermont-Ferrand Centre Montferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe BOULBET Directeur

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Other web-users rate our hotel

  • 252 reviews 8.7/10 Location
  • 630 reviews 5.8/10 Room
  • 534 reviews 8.5/10 Service
  • 391 reviews 5/10 Comfort
  • 278 reviews 6.3/10 Cleanliness
  • 267 reviews 6.7/10 Breakfast
  • 183 reviews 8.7/10 Value

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