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Hotel Novotel Suites Geneve Aeroport 4 estrelas

Nota clientes Avis 4.5/5 2.617 comentários

Novotel Suites Geneve Aeroport
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+ 17 Serviços

Extras do hotel

  • Suites Superior e Suites Executive espaçosas e confortáveis

  • Possibilidade de converter as suites em salas de reuniões

  • Área de bem-estar com sala de fitness aberta 24 horas por dia

  • Pratos preparados para comer no local ou levar para o quarto

  • Perto do centro comercial Balexert e do centro de Genebra

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216 geneva
switzerland

Tel: +41227104646

Fax: (+41)22/7104600

Check-in desde as 14h00

Check-out até às 12h00

  • Transports publiques Genevois :  10 PAILLY balexert

  • De avião

    AEROPORT DE GENEVE A 3 km / 1,86 milhas

  • De comboio

    GENEVE CORNAVIN A 4 km / 2,49 milhas

GPS:46.221112, 6.112778

Empresas

  • CROIX ROUGE INT. 2.0 km / 1.24 mi
  • O.N.U 2.0 km / 1.24 mi
  • U.N.C.E.F 2.0 km / 1.24 mi
  • UNESCO 2.0 km / 1.24 mi

Serviços do hotel

SWISS BISTRO

Restaurante que serve especialidades suíças e internacionais, com capacidade para 100 lugares, um bar com 10 lugares e terraço com 50 lugares sentados. Decoração suíça tradicional.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas
  • Pequeno-almoço
    • Serviço de quartos Custo adicional
    • Bufete
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 86 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 86 quartos para não fumadores
    • 6 pisos
  • Idiomas falados no hotel
    • Inglês
    • Alemão
    • Francês
    • Espanhol
    • Italiano
    • Árabe
  • Wi-Fi
    • WIFI de alta velocidade
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Elevador para todos os pisos
  • Check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
Acesso ao alojamento
  • NOVOTEL SUITES GENEVE AEROPORT
    • No local
    • 60 lugares de estacionamento
    • Privado
    • Estacionamento aberto todos os dias, 24 h/dia
Bem-estar
  • Centro de fitness
    • No local
Família
  • Serviços para crianças
    • Biblioteca infantil

As nossas opções de alojamento

Avaliações dos nossos clientes sobre o
Novotel Suites Geneve Aeroport

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.5/5

2.617 comentários

Classificação do TripAdvisor 4.0/5

840 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Novotel Suites Airport Geneva

Nota Tripadvisor 5.0/5

Per1936 31/08/2020 Avaliação com certificação TripAdvisor

My favorite hotel in Geneva is Novotel Suites Airport. Due to private matters, I visit Geneva a couple of days each week. For each visit I choose Novotel Suites Geneva Airport. I come by car and Novotel Suites has a garage under the hotel which suits me perfectly. There is a restaurant that serves lunch and dinner and it is well suited to eat at. All the staff are exceptionally friendly and helpful. I'm really happy to stay at Novotel Suites.

Great location for families and amazing rooms.

Nota Tripadvisor 5.0/5

ashwinnp Family - 30/12/2019 Avaliação com certificação TripAdvisor

Great location for families as a big mall is opposite and bus stop is also nearby. Rooms are big with brand new interiors. Amazing Breakfast was available from 6 in morning to 10. am which is great for families on early day trips .

Dear ashwinnp, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great 2 nights stay

Nota Tripadvisor 5.0/5

sdeniz80 Family - 26/11/2019 Avaliação com certificação TripAdvisor

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Dear sdeniz80, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice and clean. Perfect for family

Nota Tripadvisor 4.0/5

Tomsawyer71 Family - 13/11/2019 Avaliação com certificação TripAdvisor

Very clean and in a very good condition. The hotel is very conveniently located 5 min from the airport and is great if you need to catch an early flight. The only downsize is that you have to pay for the parking, which is very expensive but you dont really have any other options , as you are just off a main road with no parking. The breakfast, although free for children is very basic . It is fine if you just want some cereals and croissant. The English breakfst is not great.

Dear Tomsawyer71, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. About the parking, if you use our parking area, the cost is 20.00 CHF/night/car. You have the possibility to park your car just near our hotel, on the blue zone, this is another possibility. Concerning the breakfast, we take good note about your impression and assure you that we will improve our offer. Actually, we propose some eggs, meats, cheese, pancake, salads, pastries, breads, cereals, vegetables, etc... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Com nas várias vezes que já me hospedei neste Hotel no Balexert, foi muito boa!

Nota clientes Avis 3.5/5

Paulo D. A. C. Casais - 07/11/2019 Comentários confirmados de ALL

Tranquila e boa como sempre.

Exmo Senhor DE ALMEIDA C., Agradecemos os seus comentários no seguimento da sua estada no Novotel Suites Genève Aéroport. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Nicolas Philippe Assistant Manager

Hospedagem perfeita, com excelente custo-benefício

Nota clientes Avis 5.0/5

Marcus V. K. Famílias - 06/10/2019 Comentários confirmados de ALL

O hotel é lindo, bem decorado e os quartos são espaçosos e funcionais. O café-da-manhã é deliciosos e muto variado. A logística para se deslocar do hotel é simples, pois há uma parada de ônibus quase na frente do hotel. E melhor, ônibus gratuitos, que te levam ao centro de Genebra em 15 minutos. O atendimento da equipe é muito atenciosos e rápido. Destaque especial para a Elisa.

Exmo Senhor K., Agradecemos os seus comentários no seguimento da sua estada no Novotel Suites Genève Aéroport. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Nicolas Philippe Assistant Manager

Good overnight near the airport.

Nota Tripadvisor 4.0/5

OkiCokie Solo travel - 18/08/2019 Avaliação com certificação TripAdvisor

The only downside to this hotel is that you have to take a bus (no. 10) four stops from the airport. It cost me 3 Swiss Francs. I am not aware if the hotel offers a shuttle bus. Otherwise it was excellent and I would without doubt stay here again. Very good breakfast was included in my room rate.

Dear Guest, We thank you for your taking the time to tell us about your experience in our hotel. It's a pleasure to hear that you spend a good time with us in our hotel. For you next stay , as soon you arrive at the Geneva Airport, you can collect a free transport ticket to the hotel (distributor available in baggage claim area). and after we will give you a free pass for all your stay at your check-in. We hope to welcoming again soon in Geneva. Sincerly, Marlène reception team

Wonderful stay - Excellent staff and services

Nota Tripadvisor 5.0/5

fatihaterki Family - 30/07/2019 Avaliação com certificação TripAdvisor

Excellent service , warm welcome, very clean room. Parking available and very well located . This hotel will definitely list among the preferred one on Geneva. The staff is very friendly and accommodating.

We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fun in Geneva, with Novotel

Nota Tripadvisor 5.0/5

Shpetim1973 Family - 04/07/2019 Avaliação com certificação TripAdvisor

Very convenient place regarding logistics, very close to airport, next to shopping mall Balexert, in the middle of many public transport connections all over the city; Service - always great one, with precise instructions from people who are always helpful, polite and with big gentle smile, ready to help and support.

Comfortable Stay

Nota Tripadvisor 5.0/5

bintang82 Family - 30/06/2019 Avaliação com certificação TripAdvisor

swift check-in and they allow me to park in disable parking temporarily lot due to no availability in regular parking space. The staff are very friendly and very helpful. The bed were comfortable and the room was spacious. They provide free public transportation card during our stay.

A lovely weekend stay

Nota Tripadvisor 5.0/5

Trek34010692738 Family - 22/05/2019 Avaliação com certificação TripAdvisor

This hotel never fails to impress. Very friendly professional staff always providing great service. Staff went the extra mile on Sunday 22/5/19 when our flight to Manchester was cancelled giving assistance with arranging another night with Accor Hotels, minutes later we were booked a room and were relaxing in the bar with a drink. A big thank you to Novotel Geneva.

Dear Trek34010692738, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great hotel for family stay

Nota Tripadvisor 5.0/5

Meander52245039470 Family - 22/05/2019 Avaliação com certificação TripAdvisor

The hotel was great. The staff were very helpful, explaining all the services and even provided some milk, forks and spoons at our request. The breakfast was wonderful - great variety of choice, even fresh juice was provided free of charge, but only on one day. Nice terrace inside the hotel, where you can have sun baths or just relax. The hotel is 5 minutes on bus 10 from the airport and right across of Balexert mall, so you can also do some shopping there or even buy some food. The city center is 10 minutes drive by bus, but also quite nearby along with UN Office and CERN. The only disappointment is price, which is very expensive as everything in Geneva, but it was one of the best options.

Não nos impressionou...

Nota clientes Avis 3.0/5

Oswaldo Famílias - 21/05/2019 Comentários confirmados de ALL

Infelizmente nossa estadia não foi algo que nos impressionou. A cama para nossa criança era bastante desconfortável. O hotel não possuía cozinha própria, mas um restaurante terceirizado que não aceitava colocar a conta juntamente com a conta do quarto. O café da manhã foi bom e os itens disponíveis para compra nas geladeiras também eram interessantes, mas o fato do frigobar não estar abastecido causa um desconforto aos hospedes de termos que nos deslocar até a recepção para podemos comprar uma simples garrafa de água. Ao final, tenho a impressão que são pequenos os detalhes que nos teriam dado uma impressão totalmente diferente deste hotel.

Exmo Senhor Oswaldo, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel Suites Genève Aéroport. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Novotel Suites desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Nicolas Philippe Assistant Manager
Nota clientes Avis 4.5/5

Andreia J. Famílias - 26/03/2019 Comentários confirmados de ALL

Estadia agradável

Exmo Senhora J., Agradecemos os seus comentários no seguimento da sua estada no Novotel Suites Genève Aéroport. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Nicolas Philippe Assistant Manager

Perfect staff

Nota Tripadvisor 5.0/5

aboub685 Family - 31/12/2018 Avaliação com certificação TripAdvisor

I really appreciated the check in gentlemen from North Africa, I think from Morocco, very polite, and clean explanation. Really appreciate the two ladies who served us on Monday 24th lunch time and take time to play with our kids in the kids area. The hotel located in front of shopping mall and next to GVA airport. Free parking at hotel and you can take the shuttle to the airport and public transport to Geneva

Dear aboub685, Thank you very much for this nice review - we will transfer it to our colleague, he will be happy Concerning the parking, the cost is 20.00 CHF/night/car - outside of the hotel, on the blue zone, you can find some places for free, but available only 1 hour Hope to welcome you again soon Best regards Nicolas Philippe Assistant Manager

Good for overnight stop

Nota Tripadvisor 4.0/5

linderbrain Family - 25/10/2018 Avaliação com certificação TripAdvisor

This is a lovely hotel, very nicely done and sparkling clean. We used it as an overnight stop-over en route further into switzerland. I would have given a higher score but when we arrived, we parked up and went to reception and i asked how much the parking was and it was 20 francs for 1 night which i thought was very pricey, seeing as it doesnt tell you on the website (that i could find anyway! )Then we had to pay city tax which was an extra 8 francs (which we knew about). But all in all a pricey 1st night and the hotel wasnt cheap to stay in either! Location not great, we overlooked extremely busy roads but it didnt bother us as we were only here for the 1 night. If we were coming again, i think we would possibly stay elsewhere, but overall it did the job we wanted!

Dear linderbrain, We appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Concerning the parking cost, we can assure you that this is one of the cheapest in Geneva. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
Nota clientes Avis 5.0/5

Fabio M. G. Famílias - 30/09/2018 Comentários confirmados de ALL

Hotel muito bem localizado e equipe muito atenciosa. Recomendo.

Exmo Senhor Fabio Magnus G., Agradecemos os seus comentários no seguimento da sua estada no Novotel Suites Genève Aéroport. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Nicolas Philippe Assistant Manager

Check In Painful

Nota Tripadvisor 2.0/5

CinciSteveT Friends getaway - 25/09/2018 Avaliação com certificação TripAdvisor

I prepaid for my rooms. Between paying and arriving my credit card was hacked and I was issued a new card. Bc I couldnt produce the orig card I had to pay AGAIN and have to seek a refund on first charge.

Dear toshorder, We are really surprise about the bad review because since the beginning of the problem encored, we always replied to your request and tried to find a solution in order to resolve it as soon as possible. We already explain to you that, after many cases of fraud, we have been forced to secure more strictly internet payments - this is why we are now obliged to check all credit cards upon arrival If the customers are not able to present the credit card used for the payment of the stay, we can’t accept the transaction and are obliged to ask for a new payment from the customer + to refund the original transaction We know that this rigor is not very pleasant for our customers, especially for a case like yours but we hope that you understand this position of the hotel and the procedures put in place to prevent fraudsters from taking advantage of the cards. honest people's credit In your situation, upon check-in time, you was not able to present the credit card used for the payment - we had the obligation to request a new one and to refund the original transaction Thank you again for your understanding Cordially Nicolas Philippe Assistant Manager

Comfortable stay

Nota Tripadvisor 4.0/5

Lonely_wren Family - 06/09/2018 Avaliação com certificação TripAdvisor

Nice hotel with good space rooms. Big and enough cars parking. The staff need more training about how to deal with guests. They are rude and not friendly especially who serves guests during breakfast meal.

Dear Lonely_wren, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager

Faltou comunicado ... qdo se coloca o carro.. não tem vagas suficientes

Nota clientes Avis 3.5/5

Gerson Amigos - 02/08/2018 Comentários confirmados de ALL

Limpeza ok... falta de comunicação em inglês... falta de vagas para estacionar o carro

Exmo Senhor Gerson, Agradecemos os seus comentários no seguimento da sua estada no Novotel Suites Genève Aéroport. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Nicolas Philippe Assistant Manager

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