Hotel - Novotel Saint Petersburg Centre
Novotel Hotel Novotel Hotel

Novotel Saint Petersburg Centre Hotel

4.0/5 1,602 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Bicycle hire  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

LENEXPO CENTER15 km / 9.32 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Saint Petersburg Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ROME 25 m2 2 m 20 14 12 15 0
LONDON 25 m2 2 m 20 14 14 15 0
BERLIN 50 m2 2 m 50 20 20 30 30
MADRID 50 m2 2 m 50 20 20 30 30
MOSCOW 50 m2 2 m 50 20 20 30 30
PARIS 50 m2 2 m 50 20 20 30 30
ST PETERSBURG 50 m2 2 m 50 20 20 30 30
CAMELIA 73 m2 3 m 70 40 40 50 50
LILLE 83 m2 3 m 70 40 40 50 50
MADRID BERLIN 100 m2 2 m 120 40 40 50 60
PARIS ST PETERSBURG 100 m2 2 m 120 40 40 50 60
FOYER 2ND FLOOR 200 m2 5 m 0 0 0 0 0
    • Screen
    • Flipchart
    • TV with VCR
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Syndicate rooms
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 20 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 4,580 reviews

Our guest reviews for
Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,602 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andrei G. Business - 10/02/2020 Confirmed reviews ALL
« Didn't like the stuff »

We were having a big business event during three days at Novotel Saint Petersburg Centre. My reservation was defined as "a group reservation". And this was a reason why a receptionist didn't want to accept my loyalty card for accruing the points. Meanwhile, my colleagues had this opportunity with the same reservation status. So, I haven't got my points. Honestly, I found it pretty funny, because I had decided to choose your hotel chain as a main business and leisure destination this year. Now I have serious doubts :) Also, for some reasons my room had two single beds instead of one queen-sized. Why? No one knew, but it was uncomfortable. Also, I didn't like that someone repaired something using a drill while I was trying to have a day rest. P.S. Breakfast and lunch were really good.

Our hotel has responded to the review
Our hotel has responded to the review

Андрей, добрый день! Спасибо большое, что вы выбрали Новотель Санкт-Петербург Центр. Мне очень жаль, что нам не удалось оправдать ваших ожиданий. Приношу свои извинения за недопонимание относительно начисления баллов. Корпоративные клиенты, пришедшие напрямую без участия посредников, могут получать баллы и ползоваться привилегиями участников программы ALL. Баллы будут начислены сразу, как только вы отправите мне номер вашего участия. В нашей гостинице стандартные номера имеются в двух модификациях: с одной кроватью и с двумя кроватями. Вы всегда можете выбрать наиболее комфортный вариант размещения - достаточно обратиться к моим коллегам на стойку приёма и размещения. Сейчас в отеле полным ходом идет реновация номеров на 9, 8 и 7 этажах. К 1 марта у нас будут готовы обновленные номера в современном дизайне. Обязательно приезжайте оценить изменения. Я приношу извинения за шум, но к сожалению без него никак не обойтись во время ремонта. Мы предупреждаем всех наших гостей как на этапе бронирования, так и в гостинице во время проживания - информация указана на информационных плакатах в холлах отеля. Еще раз извиняюсь за предоставленные неудобства. С уважением, Кирилл, нач. службы приёма гостей

Evgeny Business - 09/02/2020 Confirmed reviews ALL
« Well located »

Standard quality on Novotel, friendly staff and really good location

Our hotel has responded to the review
Our hotel has responded to the review

Добрый день, Евгений! Благодарю вас за выбор нашего отеля Novotel St. Petersburg Centre. Нам всегда очень приятно получать высокие оценки наших гостей. Обязательно передам информацию о завтраках в ресторан. Приезжайте еще, будем вам рады. С уважением, Кирилл, нач. службы приёма гостей

Ray Solo - 28/01/2020 Confirmed reviews ALL
« Good location »

Nice hotel near metro and shops. Quiet location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. By March 2020 we will have finished he first part of the room renovation process so you will be able to experience our newly designed rooms! So do not hesitate to make a new reservation for spring '20. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Business - 28/01/2020 TripAdvisor review
« Nice hotel in the heart of the city »

It was my first stay in this hotel, as a frequent customer of ACCOR I selected this hotel because of it´s location and price. I was surprised by the quality of all services, the efficiency of the personal, big variety of a food during the breakfast etc. In general I may suggest this hotel not only for business travellers, but also for tourists, as they may feel like at home there. Nice and clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonid, Thanks a lot for your feedback on your recent stay with Novotel St. Petersburg Centre. It is a big pleasure to know that you loved our hotel and that you can recommend it to other travelers. We will be happy to welcome you again! Best regards, Kirill Kondratev, Front Office Manager

Jean C 24/01/2020 TripAdvisor review
« Excellent location and Service »

The hotel is very well situated on Newsky Prospekt, ideally situated to discover the city. I was there for 4 days with my daughter and the lady (sorry I forgot asking her name) at the reception was extraordinary helpful and nice with us. She gave us maximum information on what we needed to see. She explained us how to go to Tsarskoe Selo searching for us all the different buses, writing us in Russian for the driver. Breakfast and rooms wvery good but this is no surprise for a Novotel hotel! I strongly recommend fellow tourists to go to Novel St Petersburg Centre, taking advantage of the new electronic visa, which is very easy to obtain compared to the usual visa. Thanks again for having made our stay in St Petersburg so enjoyable! Jean / Paris

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, Thanks a lot for sharing such a wonderful review. It is a pleasure that you loved your trip to St. Petersburg. We are happy that you and your family managed to enjoy your stay in Novotel! Me and my colleagues, we hope to see you again with very soon! Best regards, Kirill, Front Office Manager

Felix Solo - 23/01/2020 Confirmed reviews ALL
« Good stay »

Helpful staff and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felix, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Stephen B Family - 21/01/2020 TripAdvisor review
« Well presented hotel close to the main train station to Moscow »

Rooms were comfortable clean and quiet. Staff fantastic - very approachable and halpful. Toilets were in a seperate room within the hotel room and did not have their own vanity unit. One had to walk around to the main bathroom to wash hands . Not a major issue. Restaurant for both dinner and breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg and that our team left a lasting impression on your stay. We have also acknowledged your comment about the bathroom and toilet design and we would like to thank you for having voiced your thoughts. We are always keen to get constructive feedback as it helps us to improve and enhance your future stays. Your feedback has been already shared with our hotel management for further consideration. We are delighted that you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Pekka H. Business - 19/01/2020 Confirmed reviews ALL

One Day trip, hotel Price was Hood compared to quality, exellend breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pekka, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg. We have also acknowledged your comment with regards to your arrival experience and we regret that we were not able to fully meet your expectations. We would very much appreciate any additional comments for us to be able to improve and enhance your stay with us. We are delighted that nonetheless you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back soon. Warm regards, Albina Galieva Deputy Front Office Manager

Alex G. Business - 19/01/2020 Confirmed reviews ALL
« Nice hotel quiet central location »

Nice hotel quiet central location. Excellent breakfast and support from the staff. Recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. Your feedback is very motivating and we intend to maintain this level of service in order to make your future stays just as enjoyable as the previous ones. We wish to make Novotel St. Petersburg Centre your preferred host for its service and quality. We are delighted that you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back soon. Warm regards, Albina Galieva Deputy Front Office Manager

S.k Solo - 14/01/2020 Confirmed reviews ALL
« As alway a generalry very postive stay. »

The stay was generaly very postive with the staffe very helpful. Svetlana was very helpful in getting the room orginased and booked due to uniue sitation of extra early arrival. The only issue was the lack of infomrtion avaliable for the late employee to understand that there was a early check in with the additional cost. The movement of the room the following morning was also smooth. Most importantly, he communcation bysvetalan was prompt and detaled which was very much appreciated,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asfand K., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope for your next visit. Sincerely, Irina Biyunova Operations Manager

Offsetlinks Business - 13/01/2020 TripAdvisor review
« Good renovation of the hotel »

I was happily surprised to be upgraded to a suite which met my requirements: elevated floor & open view. The hotel has been nicely renovated and both rooms and bathroom were nicely set up. The bed was comfortable and the noise insulation very efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Offsetlinks, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your experience with fellow travelers. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg. Thank you again for staying with us and we look forward to welcoming you back again. Warm regards, Albina Galieva Deputy Front Office Manager

Anonymous Couples - 07/01/2020 Confirmed reviews ALL
« Extremely Satisfied »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thanks a lot for sharing your feedback with us. It is always a pleasure to have you in Novotel all these years. We are happy that we have such a wonderful and loyal guest as you. We wish you all the best in the coming year of 2020 and of course we wish you more and more interesting experience in your travels! Best regards, Kirill, Front Office Manager

Ken C. Families - 06/01/2020 Confirmed reviews ALL
« Typical Novotel Hotel »

Nice hotel, decent staff providing good services, room is well maintained. However, hotel management should look into the following: 1) The toilet is not equipped with a wash basin which is not convenient 2) I bought 2 pieces of cake from the bar, however, the surface of those cakes were very dry & hard, seems they to have been placed for some times already

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your experience with us. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. We have noted your comment with regard to the pastry and we regret that we were not able to fully meet your expectations. We have shared your comments with our culinary team for further improvement. Moreover, we have acknowledged your mark regarding the wash basin in the toilet and we would like to thank you for having voiced your thoughts. Your comments have been shared with our hotel management for further consideration. We apologize that we did not fully meet your expectations on this occasion and hope that we can have an opportunity in the future to host you again. Warm regards, Albina Galieva Deputy Front Office Manager

Nicolas Friends - 05/01/2020 Confirmed reviews ALL
« Great welcome and respect of accor fidelity members »

Very warm welcome from the team, respect of Accor fidelity member engagement (platinum). Very well located hotel with good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. We value our priority guests very much and we are doing our best to make them feel most comfortable in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Couples - 03/01/2020 TripAdvisor review
« not to be recomended »

there are much , much better novotel around the world than this one and there are much better hotels in st. petersburg . try to stay at novotel st. petersburg as platinum member you will find that your superior room is the oldest and scrapiest room they have in the complex . never again this hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Huber! Thanks a lot for choosing Novotel St. Petersburg Centre and sharing your experience with us. I am terribly sorry that we did not manage to meet your expectations about the rooms. The hotel is 15 years old and currently we are under a renovation process. By March 2020 we will have 36 new totally renovated rooms. If you give us another chance you will not get disappointing. For as far as I understand it was not the service that made you feel so sad but the condition of your room. On behalf of the Novotel team let me wish you all the very best in the year 2020 and I hope to see you again in Novotel St. Petersburg Centre. Kirill Kondratev, Front Office Manager

Ricardo F. Couples - 26/12/2019 Confirmed reviews ALL
« Excellent all round »

Very friendly and helpful staff, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Hello! Thanks a lot for your positive feedback! We hope to see you again in our hotel! Best regards, Kirill, Front Office Manager

A. Solo - 23/12/2019 Confirmed reviews ALL
« Very good »

Kind personnel, attentive and extremely helpful and accommodating service. I’ll definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Ionut C. Solo - 19/12/2019 Confirmed reviews ALL
« Great experience »

Great experience, amazing location, very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ionut, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Olga Business - 18/12/2019 Confirmed reviews ALL
« perfect »

The room is roomy and well equipped. The breakfast is reach enough. The employees are kind and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Здравствуйте, Ольга! Большое спасибо, что выбрали Novotel St. Petersburg Centre, и нашли время поделиться с нами своими впечатлениями. Надеюсь, что и в следующий раз вы остановитесь именно у нас в Новотеле. С уважением, Кирилл, нач. службы приёма гостей

Ron Business - 15/12/2019 Confirmed reviews ALL
« Top service »

The staff was super friendly and cooperative. A stay of 2 nights for business. There was nothing left to wish for. Definitely coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron! Thanks a lot for your feedback. It's a pleasure to know that you loved your stay with us. Hope to welcome you again! Best regards, Kirill, Front Office Manager

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