Hotel - Mercure Biarritz Centre Plaza Hotel
Mercure Hotel Mercure Hotel

Mercure Biarritz Centre Plaza Hotel

4.0/5 373 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)

Leisure and activities

  • Massage  (Nearby)
  • Babysitting on request
  • Beach and water sports
    • Rafting (Paying)
    • Snorkelling/Scuba diving center (Paying)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 7 meeting room(s)
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Hotel location

Your meetings and events

Mercure Biarritz Centre Plaza Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILADY 15 m2 2 m 15 10 10 10 0
SOUS COMMISSION 1 25 m2 2 m 15 10 15 12 0
SOUS COMMISSION 2 25 m2 2 m 15 9 15 12 0
SOUS COMMISSION 3 25 m2 2 m 15 9 15 12 0
COTE DES BASQUES 60 m2 2 m 50 25 50 30 0
GRANDE PLAGE 60 m2 2 m 20 15 15 19 0
BAR PLAZA 120 m2 3 m 0 0 100 0 60
    • Screen
    • Day light
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

From our spacious rooms decorated in art deco, choose a Standard Room with a sideways or full sea view.

  • 69 rooms
  • 41 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV Bouquet with Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,079 reviews

Our guest reviews for
Mercure Biarritz Centre Plaza Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 373 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dorian H. Couples - 22/01/2020 Confirmed reviews ALL
« Good location, but a bit shabby and missing an opportunity. »

Lovely art deco Hotel and really helpful and friendly staff. Obviously keeping its period charm, but some repairs to door handles a bit amateur plus loose fittings disappointed overall experience. No dinner provision {other than room service) at a night and no buffet bar breakfast facility was again disappointing and sadly not informed until arrival. Breakfast was served by really friendly waitress but had to wait as she was only member of staff dealing with all guests. Stay was enjoyable but missed the wow factor which with a few simple tweaks it could easily achieve.

H. Couples - 04/01/2020 Confirmed reviews ALL
« Disappointed »

Work was ongoing in the hotel, No drinks in the mini bar Second day the room was not cleaned : dirty cup from morning coffee still on the table Empty coke bottle and dirty glass left on the bedside table Dirty Floor in the bathroom No amenities back in place, food menu still on the floor...

B. Business - 24/10/2019 Confirmed reviews ALL
« Like at home »

I liked that you didn't fold my towel. Sometimes, in hotels, the towel that I've used is folded and then I'm not able to know which is "mine" and I may use another one. I liked that you let the same soap during my whole stay. I liked the available bottle of water in the room. But I found the desk too small for my PC and notes.

Iuliia Couples - 09/10/2019 Confirmed reviews ALL
« Very nice hotel design and pleasant staff »

I spent my birthday in the hotel and was very satisfied with the services the staff provide. I had a room with the sea view on the 4th floor. The view was great, however the wether during one night was bad - very windy. The windows are not very tight, so it was very noisy during the whole night. The interior design is great, the room was very clean, although in my opinion it would be great to renovate bathrooms. The cosmetics the hotel offers in the bathroom are of the brand Nuxe, which I personally like a lot, so it was a little bonus :) In general, I was very satisfied with the hotel, staff and the location! (Although the hotel bar closes quite early - 11pm, if I am not wrong?)

Pauline Couples - 26/09/2019 Confirmed reviews ALL
« Excellent stay. »

Room had everything one could ask for, lovely sea views and excellent breakfast.

Anonymous Solo - 24/09/2019 Confirmed reviews ALL
« Nice hotel but noisy location »

I stayed in Room 214. It overlooks a busy one-way road which ends in a T-junction, right below my bedroom. I therefore had loud traffic noise ( including revving motorbikes) all day, into the evening and the night until traffic died down. This was ok during the day when I was out, but made the otherwise comfortable room impossible to enjoy. And I am not particularly sensitive to noise.

Ricardo P. Couples - 18/09/2019 Confirmed reviews ALL
« Excelent! »

Great Location Beautiful hotel Friendly staff

Anonymous Couples - 17/09/2019 Confirmed reviews ALL


John.h. Couples - 06/09/2019 Confirmed reviews ALL
« Jo… »

Overall we had a very pleasant stay, unfortunately it did not stay too well because we were unable to park outside the hotel! Full of police vehicles. Fortunately we have stayed before and although I did not remember the code, I remembered where the car park is. Someone coming out kindly let us in. The intercom to reception did not seem to be working so we had to wait for someone else to let us out! Once we arrived at reception everything was perfect. Thank you all for another superb stay.

Anonymous Solo - 24/08/2019 Confirmed reviews ALL
« Mr »

Satisfactory B&B provided.

M. Couples - 24/08/2019 Confirmed reviews ALL
« Great location »

Great location

Anonymous Couples - 15/08/2019 Confirmed reviews ALL

It was amazing stay in Mercure Biarritz. Staff was super professional and helpful. The Hotel was perfectly tidy and clean. We would definitely stay again once in Biarritz.

Eric Couples - 02/08/2019 Confirmed reviews ALL
« Great holiday in Biarritz »

Very good location with great breakfast.

Anonymous Couples - 30/07/2019 Confirmed reviews ALL
« Peaceful central stay »

Nice hotel in centre. Peaceful and quiet despite central location. Good room

Christina R. Couples - 01/07/2019 Confirmed reviews ALL
« The hotel was disappointing for a 4 star hotel. »

Service very good. But the hotel is old, windows falling apart, not painted. No fitness or swimmingpool facilities. No towels for the beach...

Maia K. Couples - 16/06/2019 Confirmed reviews ALL
« Pleasant stay »

Nice hotel with very good location and very good staff oriented on clients. Hotel itself needs some renovation otherwise everything was ok

Anonymous Couples - 05/06/2019 Confirmed reviews ALL
« Lovely building, great location and delightful staff »

See above

Peter D. Couples - 02/06/2019 Confirmed reviews ALL
« Four night stay at the Mercure Plaza Biarritz »

We had a very pleasant stay. Our reception on arrival by your receptionist Laurence was very good indeed as one would expect at an Accor hotel. Our privilege room was very good despite the window frame being in need of some modification. Our experience in the bar/breakfast lounge, too, was very good with all the staff very helpful and courteous. The hotel was in an excellent state of cleanliness. Once again a big thank you to all

Bart B. Couples - 23/05/2019 Confirmed reviews ALL
« Satisfactory »

Generally, we were happy with our stay but I would mention two things. Firstly, your website needs to have better directions for people driving by car as the street address given on your website is on the main road and the entrance to the hotel and the parking are not. We had a very stressful time getting to you as our SatNav took us to your other hotel Two hundred meters away and initially we parked in the public parking next to this hotel. Secondly, the hotel decorations and furnishings are tired and need renewing. We would certainly stay at the hotel again now that we know how to get there as then staff were very helpful and professional. Regards Bart B.

Anonymous Friends - 07/05/2019 Confirmed reviews ALL
« Great stay in the centre of Biarritz rea »

Really enjoyed our 3 night stay here. Positives- good room and big bathroom. Liked The Bluetooth speaker. Helpful friendly staff at the front desk, breakfast and bar. Negatives- the widows didn’t open as the balcony was unsafe. Breakfast choice was rather limited.

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