Sofitel Queenstown Hotel and Spa

Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 935 reviews

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Hotel extras

  • ALLSAFE, Bureau Veritas certification

  • Central location in town

  • Award-winning day Spa

  • 3 stylish meeting spaces

  • Luxury done the French Way

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
New Zealand

  • Intercity Coachlines:  ZQN Terminal

  • State Highway 6: 

  • By plane

    QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying

GPS:-45.031318, 168.658901

Congress centre

  • Convention Centre 15 km / 9.32 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

Experience the art de recevoir in each magnifique event at Sofitel Queenstown Hotel and Spa. Sofitels Inspired Meetings Concierge is dedicated to creating unforgettable moments leaving your delegates or guests with a lasting impression. Meeting and event venues set the stage for success with sophisticated atmosphere and the latest technology. Choose from the Boardroom, The Ambassador Room or the La Galerie for traditional and luxurious venues hosting groups of 10 to 118 persons. Alternatively The Cellar is a unique option for boutique meetings interactive wine tastings and private dining welcoming up to 16 guests for a refined soiree or stylish gathering.

Room descriptions and layouts

meeting rooms

From 1 to 90 


Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  935 reviews

TripAdvisor Rating  4.5/5  1,904 reviews

Certificate of excellence 2022

Good experience overall

Customer review rating 4.5/5

Alex Families - Confirmed reviews ALL

Stayed Sofitel QT for one-week-long skiing trip during July school holiday. The location is superb -I was able to queue up for the ski bus across the street for 1 hour (failed to secure hotel pick-ups) then called the rest of the family to pick up the skis from the hotel storage to join me 10 minutes before we got on the bus. The service was brilliant -welcome drinks and snacks, super friendly staff (FOH and breakfast) who wanted to help and always had time for small talks. Housekeepers did good jobs to clean to a high standard (apart from the second last day, the housekeeper seemed rushed and didn’t even put the toilet roll back on the wall). The breakfast was good -enjoyed ordering from the menu and sit down for a peaceful brekkie. Restaurant and steak house inside the building -will definitely try when we come back next time.

good central location

Customer review rating 4.5/5

Kerry H. Couples - Confirmed reviews ALL

great service, lovely room,

Good location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good location but the restaurants hotel were closed. Limited selection for breakfast for a 5 star hotel.

Terrible we left after one night

Customer review rating 0.5/5

Jane Couples - Confirmed reviews ALL

Absolutely terrible staff rude roads closed due to on going works foot paths outside hotel dangerous we were told restaurant would be operating at 4.00pm when we tried to book were told not operating today??

Terrible service

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I have emailed multiple times with my complaints and have not heard back from anyone

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Other web-users rate our hotel

  • 389 reviews 8.6/10 Location
  • 564 reviews 8.2/10 Room
  • 732 reviews 9.2/10 Service
  • 242 reviews 8/10 Breakfast
  • 105 reviews 7.9/10 Cleanliness
  • 95 reviews 5.7/10 Value
  • 61 reviews 4.2/10 Bar

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