Hotel - Sofitel Queenstown - Hotel & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Queenstown - Hotel & Spa Hotel

4.5/5 1,787 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Airport shuttle
    • QUEENSTOWN AIRPORT (Paying)
    • Queenstouw Int. and Dom. Airport (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Jet skiing
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities (Paying)
    • Karting facilities (Paying)
  • Skiing
    • Snow Skiing (Paying)
    • Ski school facilities (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

Convention Centre15 km / 9.32 mi

Your meetings and events

Experience the art de recevoir in each magnifique event at Sofitel Queenstown Hotel and Spa. Sofitels Inspired Meetings Concierge is dedicated to creating unforgettable moments leaving your delegates or guests with a lasting impression.Meeting and event venues set the stage for success with sophisticated atmosphere and the latest technology. Choose from the Boardroom, The Ambassador Room or the La Galerie for traditional and luxurious venues hosting groups of 10 to 118 persons.Alternatively The Cellar is a unique option for boutique meetings interactive wine tastings and private dining welcoming up to 16 guests for a refined soiree or stylish gathering.

Sofitel Queenstown - Hotel & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE BOARDROOM 64 m2 2 m 50 24 30 24 48
THE AMBASSADOR ROOM 74 m2 2 m 80 0 0 60 70
LA GALERIE 95 m2 2 m 90 21 36 51 60
    • Flipchart
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector
    • Wedding co-ordinator
    • Fine Cuisine
    • Wedding ceremony
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French amenities.

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Video games on TV in room
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Microwave in room
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 ALL Rating 3,726 reviews

Our guest reviews for
Sofitel Queenstown - Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,787 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lynda I. Couples - 11/02/2020 Confirmed reviews ALL
« Weekend Away »

We thoroughly enjoyed our weekend away & the fantastic hospitality of the Sofitel Queenstown. From drinks with Jeremy & Lisa, massages with Valeria & Rhea, listening to Mark & Chad in the Jazz Bar, delicious meals in the restaurant and the fabulous staff - we had a great time & can't wait to return ...

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs I., Thank you for your fantastic feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It was an absolute pleasure to meet you both in person and to share many conversations, it truly was wonderful and I look forward to meeting with you both again or maybe on your girls trip. Thank you for mentioning our fantastic ambassadors Rhea and Valeria, they are a true asset to the SoSpa team and I have shared your comments with them and their manager. It is wonderful to see how much you enjoyed the live music and of course the beautiful food and hospitality in the awesome Left Bank Bistro. I look forward to welcoming you back in the very near future to Sofitel Queenstown Hotel & Spa. Kind Regards, Lisa Cole Guest Relations Executive

James Couples - 09/02/2020 Confirmed reviews ALL
« Great vibes »

We we’re given an upgrade by Accor which set the tone for a fantastic experience from check in to check out. The standout was the female vocalist and the blind pianist

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour James, We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is fantastic to read how much you enjoyed your recent stay. You had mentioned that everything was great from check in to check out. It is a pleasure to read comments like this as I can see that you had the opportunity to enjoy the fine hospitality from our ambassadors. I can see from your comments that you enjoyed the live music in the beautiful 1789 Wine & Jazz Lounge. I must agree that Pearly and Mark are a great team and very entertaining. Thank you for your feedback and I look forward to welcoming you back to Sofitel with the hope of meeting you in person on your next stay. Kind Regards, Lisa Cole Guest Relations Executive

Briar Couples - 09/02/2020 Confirmed reviews ALL
« Amazing stay »

awesome stay

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Briar, Thank you so much for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I am delighted to read how much of a fantastic stay you had enjoying your baby moon. I can see that our wonderful concierge Andrew had the opportunity to check you in and the lovely Yvette served you at breakfast. Thank you for mentioning these two personally and I will be sure to share you fantastic feedback with all. Thank you once again for your feedback and I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Philip A. Solo - 08/02/2020 Confirmed reviews ALL
« Excellent »

Had my milford track canceled so Rose and others at front desk reorganized my stay in a great room 426 with the concierge organizing great activities Turned out to be better than hiking ! Thanks to Rose and team

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr A., Thank you for your recent review regarding your stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to read such fantastic feedback about our ambassadors. Thank you for mentioning Rose who is one of our relief Duty Managers. I must admit Rose is an absolute asset to the team and she was delighted to read your very kind feedback when I shared it with her. You also mentioned how helpful our Concierge team were in reorganizing your schedule for your time in Queenstown. We are very proud of our ambassadors and their willingness and dedication in looking after our guests. Thank you once again for your feedback and I look forward to welcoming you back to Sofitel on your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Peter Couples - 06/02/2020 Confirmed reviews ALL
« A great welcome at a lovely hotel »

The initial welcome was excellent, after arriving early we only waited a short time and were well looked after. The rooms and amenities were perfect and the general location very good for Queenstown nights.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Peter, We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. Thank you for your extremely kind words, I can see that from the moment you arrived our wonderful ambassadors were able to make sure that you were well looked after and that we had the opportunity to check you in before our usual check in time. It is lovely to read how much you enjoyed your beautifully appointed guest room and all of the amenities that we have to offer. I do agree our central location is perfect for those to head out and explore all of Queenstown and it's beauty. Thank you for your feedback and please feel free to contact myself directly with any further comments you wish to share. With feedback like yours it will certainly help to improve and enhance our guests stays. I look forward to welcoming you back to Sofitel Queenstown in the near future. Kind Regards, Lisa Cole Guest Relations Executive

Glen F. Couples - 05/02/2020 Confirmed reviews ALL
« Great location great staff »

Faultless stay Staff went the extra yard to satisfy The concierge the Irish fella was brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr F., We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is wonderful to read such lovely comments regarding your stay. Thank you for mentioning our fantastic ambassadors and of course our concierge Andrew. I have shared your lovely feedback with Andrew and of course all of our team. It is great to see how much of a wonderful impact he made on your stay. We hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Sam A. A. Couples - 04/02/2020 Confirmed reviews ALL
« Sofitel Queenstown : a manificiant Holiday »

We booked our holiday almost 10 months ago and noted it was a very busy period in January. We had a superior room ( the base room) and it was a magnificent experience. Queenstown is a beautiful city and the Sofitel compliments it. Most amazingly, from the time of check in with Aneta Buda , the very professional,courteous and informative Duty manager, the waiting staff of Left Bank, the concierge and the house keeping staff, we were thrilled to find that they were all happy to help and were always friendly. This is often a sign of good senior Management. Our room was well appointed and faced Duke street ( 518) this was nice instead of the Mann street rooms. It had a really large Jacuzzi Bath and a separate shower. The double glazed windows make a big difference when it comes to street noise. The block-out curtains unfortunately don't do a very good job of the morning sun but it got us up early and active which is why we were there! We were fortunate to meet Jorg Penneke the Executive chef on the first night while checking out the menu and it was so lovely that he spent all that time speaking with us and explaining the menu. We ended up dining at the Left Bank Restaurant every breakfast and dinner except one night. Special mention of the people who served us must be made: Jorg, you have an excellent team: We said hello to Raj the sous Chef , and were welcomed and served by Leah, Kajal , annakatarina, Tharun, and barista extraordinaire, Liu, There were many others we met and spoke with and they were all professional. While I read about the cost of valet parking and the difficulty parking in Queenstown, I was often able to park on Man street or close to the gondola after hours and get it out by 10 AM. We have stayed at Sofitel's in Melbourne, Goldcoast, Sydney Wentworth, Bangkok and twice in Seam Reap, and I would say our overall experience in Queenstown was only second to Seam Reap. And this is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sam and A., What can I say other than a massive thank you for your fantastic review!! I understand that this was your first ever trip to New Zealand and of course Queenstown and I can see that you were blown away by the outstanding hospitality from our ambassadors. I would like to thank you for individually naming each an every ambassador that made an impact on your recent stay. I have shared your feedback with all of the teams involved as they truly deserved the recognition, so I thank you for your lovely words. You also mentioned your beautifully appointed guest room and all of the facilities it had to offer. I do agree that even with our extremely central location we never have any issues regarding noise. I would like to thank you however for mentioning the curtains, I will be sure to share with my Housekeeping Manager to find a way to resolve this slight mishap. We do have valet parking that is super convenient, however there are numerous options within the area and I am happy to read that you found this never to be an issue. Thank you once again Sam and A., from myself and all of the team it was a pleasure to host you and we look forward to welcoming you back upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Ted V. A. Couples - 02/02/2020 Confirmed reviews ALL
« well located »

Nice room - with a nice view and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ted van A., Thank you for your time in reviewing your recent stay at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such lovely comments regarding your time here in Queenstown. You mentioned our central location and your beautifully appointed guest room. It is wonderful to read how much you enjoyed our facilities. Thank you for also mentioning our friendly ambassadors, I do truly believe that they are an asset to the team. I will be sure to share your comments with all. Unfortunately you had trouble with the safe in your room, I do apologise that this was an issue and I do hope that one of my trusted colleagues was able to help assist you with this. You had also noted that there was not enough hanging space in the cupboard, I have noted this on your profile and we will ensure to provide extra hanging space for you on your next venture to Sofitel Queenstown. Thank you once again for your feedback and I look forward to welcoming you back to Sofitel Queenstown very soon. Kind Regards, Lisa Cole Guest Relations Executive

675viviennet 02/02/2020 TripAdvisor review
« Perfect location »

Right in the heart of the action QT Sofitel should be one to experience. Sensational room large and spacious ideal for your large bags when travelling for a long time. Even a lobby seating area to enjoy your fergburger in comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour and Kia Ora 675viviennet, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. You had mentioned our fantastic location, right in the centre of this beautiful little town. I am delighted that our location helped you to explore with great ease. It is wonderful to see how much you enjoyed your guest room and that it was large and spacious for you to enjoy. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

W. Couples - 29/01/2020 Confirmed reviews ALL
« Great accommodation in a convenient setting »

Nice hotel in good setting.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr W., We appreciate your time in reviewing your recent stay here at Sofitel Queenstown Hotel & Spa. It has been a pleasure to read your wonderful comments regarding your time with us. You mentioned our wonderful hotel which has the most central location to offer in Queenstown. I would like to make you aware that in the upcoming years we will be going under some renovations. A time and date is yet to be decided however this is something that our owners are currently in talks about. I however would like to thank you for your feedback and appreciate your comments. Please feel free to contact myself directly if you do wish to share any further feedback regarding your recent stay. I look forward to hearing from you soon and hope to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Nga N. Families - 28/01/2020 Confirmed reviews ALL
« Well located, friendly staffs and good stay »

I enjoy my time here. Love the bed and pillow so much.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Nga N., Thank you for your recent review regarding your Sofitel experience. It is a pleasure to read such wonderful comments regarding your stay. You mentioned our fantastic central location and of course our extremely friendly ambassadors. Not to forget the comfort of our fantastic MyBed and of course the wonderful pillow menu which gives you a range of pillows to choose from to suit your comfort. You did mention that you are one of our very loyal members, I can see from your comments that you are an Accor Plus Silver member. Unfortunately we did not have this on file however I have now updated your profile. Please do not forget to book directly for all future reservations as you can then redeem your points, get the preferred members rates and of course receive all of your benefits. I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Anonymous Couples - 27/01/2020 Confirmed reviews ALL
« Perfect location »

We spent 3 days at your hotel. The beds were super comfortable. The room location was at street level and terrible

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour and Kia Ora, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your comments that you thoroughly enjoyed our fantastic location, we are extremely central and right in the heart of Queenstown. With this as we are so central some of our rooms are located on ground level, having said this we do not usually find there to be any issues. If you do have any further comments regarding this, please feel free to contact myself directly as it would be a pleasure to speak with you in person. I am however delighted that you found our fantastic MyBed to be extremely comfortable, I do agree that it is like sleeping on a cloud. Super luxurious and comfortable. Thank you once again for your feedback and I hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Jo C. Couples - 23/01/2020 Confirmed reviews ALL
« Friendly staff and excellent location »

Made very welcome on arrival. Staff all very friendly. Room upgrade was a real treat. Very comfortable bed and linens, extra details were fabulous. Loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs C., I would like to thank you for your fantastic review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to read how welcome you were made to feel on arrival by our wonderful reception team. I do truly believe that our ambassadors here at Sofitel Queenstown are a true asset to the hotel and it is great to see that our hospitality shone throughout your stay. I am delighted that we had the opportunity to upgrade your room on arrival. It is great to read how much you enjoyed your room and everything that it has to offer. Thank you once again for your very kind review, I will be sure to share your comments with all of our ambassadors and I do hope to welcome you back to Sofitel upon your next venture to beautiful Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Anonymous Friends - 22/01/2020 Confirmed reviews ALL
« Very good service »

Good location, only 5min walk to Skyline. Good service, very friendly and attentive staff. Clean room, 2 room cleaning serice per day. Good for traveling without a car, since there is cost for valet parking.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour and Kia Ora, We appreciate you taking the time to share your recent Sofitel experience. We're thrilled to learn that our central location helped you to enjoy the many attractions Queenstown has to offer and although you did not have a car we do offer car valet parking at a set price for those guests that wish to head out and explore Queenstown a little further. I am delighted to read that you had the opportunity to receive the wonderful service from our very friendly and helpful ambassadors throughout the hotel, from check in to our housekeeping team and of course from our food and beverage team. I thank you for your comments as I will be sure to share with all of the team. I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Mrs K. P. Families - 22/01/2020 Confirmed reviews ALL
« Awesome stay »

Everything was perfect - location, our Prestige suite, the delicious breakfast and the super professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs P., I truly appreciate your honest and wonderful feedback regarding your recent stay. It was a pleasure to meet you and your family and to have the opportunity to get to know you all that little bit better. You had mentioned our fantastic location right in the heart of Queenstown. Everything is within walking distance for our guests to enjoy this little town and all of its beauty. It is wonderful to read that you enjoyed breakfast in our Left Bank Bistro, I do agree as you have the option to enjoy the beautiful buffet spread or try one of the delicious dishes on the A La Carte Menu. Or have both! Delicious. I would like to thank you for taking the time to mention the ambassadors that you encountered throughout your stay. I can only imagine that each and everyone made a huge impact to your stay here and it is refreshing to read such kind words. It would be my pleasure to share your comments with all of the team at our next Ambassador meeting. Thank you once again. I am disappointed to read that your room was not ready for your arrival time and I am aware that early check in would be subject to availability. I can see that we were able to have your room ready before the guaranteed check in time at 2pm to which I am delighted that you truly enjoyed your beautiful Prestige Suite. Thank you once again Mrs P. for your extremely kind and wonderful review. I look forward to passing your comments onto all involved and we look forward to welcoming you back to Sofitel Queenstown Hotel & Spa very soon. Kind Regards, Lisa Cole Guest Relations Executive

Emmy Couples - 20/01/2020 Confirmed reviews ALL
« prefect honeymoon trip »

Everything is good, when we enter the hotel, the receptionist gave us a warm welcome and she brought us to our room. She is so kind and we had a honeymoon dessert on our table, we are very happy and the stay is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Emmy, We appreciate you review your recent Sofitel experience here in Queenstown. From myself and all of the team we would like to congratulate you both once again on your recent nuptials! I can see from your comment that you had the most perfect Honeymoon stay from start to finish. Thank you for your feedback as I will be sure to share with all our Ambassadors. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown and maybe for a milestone Wedding Anniversary! Whatever the occasion we look forward to having you stay with us again. Kind Regards, Lisa Cole Guest Relations Executive

Anonymous Families - 20/01/2020 Confirmed reviews ALL
« Great service from arrival, excellent room upgarde to 523! »

It was refreshing after leaving the St Moritz where service and room was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour and Kia Ora, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. Thank you for your wonderful comments and it is an absolute delight to read how much your enjoyed your stay. From the moment you arrived and of course our complimentary upgrade to our beautiful Penthouse 5 suite. I do appreciate any further feedback you wish to share regarding your stay, please feel free to contact myself directly if you wish to share anything further. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to beautiful Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Teresa Families - 18/01/2020 Confirmed reviews ALL

Everything was good ,staff very helpful Room very spacious and lake view priceless Only little problem was with the refill of toiletries and coffee pods , sugar and milk.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Teresa, Thank you for your wonderful review regarding your last stay with us in January. I am delighted to read how much you enjoyed your stay. You had mentioned our fantastic ambassadors to your beautifully appointed guest room. It is a pleasure to read such kind words and I will be sure to share with the team. I would however like to apologise that your toiletries and tea and coffee facilities were not replenished. I will be sure to share your comments with the team as this should not be missed. Thank you however for your feedback regarding this matter. Please feel free to contact myself directly if wish to share any further feedback regarding your stay, as I truly appreciate any further feedback you may have. I do hope to welcome you back to Sofitel upon your next venture to Queenstown. Thank you again for your feedback. Kind Regards, Lisa Cole Guest Relations Executive

Melissa M. Friends - 17/01/2020 Confirmed reviews ALL
« Beautiful property and superb staff! »

The hotel was nicely located and rooms were well attended. All of the staff were extremely helpful and very attentive. We especially enjoyed breakfast every morning in the café as a staff was very nice and food was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Melissa M., I appreciate you taking the time to review your recent Sofitel Queenstown experience. You had mentioned our fantastic location, to our beautifully appointed guest rooms and of course our wonderful ambassadors. I do believe that our ambassadors make us the property that we are and I thank you for taking the time to mention our team. I can see you had a beautiful breakfast each morning of your stay, enjoying our beautiful breakfast buffet spread and of course the wonderful A La Carte menu that we also provide. Thank you for your comments and I will be sure to share with our Food & Beverage team. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Larry S. Families - 15/01/2020 Confirmed reviews ALL
« Fabulous »

Wonderful accommodations, beautiful room and great location and staff

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Larry s., Thank you for your fantastic review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such wonderful feedback. You had mentioned your beautiful appointed guest room, our fantastic location and our wonderful ambassadors. I will be delighted to share your feedback with all of the team and I do hope to have the opportunity to welcome you back to Sofitel in the near future. Please feel free to share your feedback via Trip Advisor as we find this is also a great feedback platform for all of our guests. Thank you once again and have a great day! Kind Regards, Lisa Cole Guest Relations Executive

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