WIFI/Internet Access- Central location
- So Spa & state of the art gym
- 3 boutique meeting spaces
- 2 restaurants, 1 Wine & Jazz Bar
- Executive Lounge
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private enclosed outdoor parking (Paying)
- Valet parking (Paying)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Babysitting on request
- 100% non-smoking hotel
- Manual temperature control
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Airport shuttle
- QUEENSTOWN AIRPORT (Paying)
- Queenstouw Int. and Dom. Airport (Paying)
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
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Laundry
- Dry cleaning / Ironing
- Laundromat
- Shoe shine machine
- Porter
- Concierge
Hotel location
8 Duke Street
PO Box 1797
9300
queenstown
new zealand
- Intercity Coachlines : ZQN Terminal
- State Highway 6 :
- QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying
- Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying
GPS : -45.031318, 168.658901
Companies and event centres nearby
Congress centre
Your meetings and events
Experience the art de recevoir in each magnifique event at Sofitel Queenstown Hotel and Spa. Sofitels Inspired Meetings Concierge is dedicated to creating unforgettable moments leaving your delegates or guests with a lasting impression.Meeting and event venues set the stage for success with sophisticated atmosphere and the latest technology. Choose from the Boardroom, The Ambassador Room or the La Galerie for traditional and luxurious venues hosting groups of 10 to 118 persons.Alternatively The Cellar is a unique option for boutique meetings interactive wine tastings and private dining welcoming up to 16 guests for a refined soiree or stylish gathering.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| THE BOARDROOM | 64 m2 | 2 m | 50 | 24 | 30 | 24 | 48 |
| THE AMBASSADOR ROOM | 74 m2 | 2 m | 80 | 0 | 0 | 60 | 70 |
| LA GALERIE | 95 m2 | 2 m | 90 | 21 | 36 | 51 | 60 |
Our rooms
Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French amenities.
SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Juliet Balcony, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath and LCD TV. Espresso machine and Bose Wave Radio. Complimentary WIFI up to 1 Gbps/day. Rollaway allowed.
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Juliet Balcony, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath and LCD TV. Espresso machine and Bose Wave Radio. Complimentary WIFI up to 1 Gbps/day. No Rollaway allowed.
LUXURY ROOM, 1 King Size Bed, Double Spa Bath,Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath & LCD TV. Espresso machine, Complimentary benefits: breakfast, evening drinks & canapés - 5 to 7pm in Club Lounge. WIFI up to 4 Gbps/day.
LUXURY ROOM, 2 Double Beds, Double Spa Bath, Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath & LCD TV. Espresso machine, Complimentary benefits: breakfast, evening drinks & canapés - 5 to 7pm in Club Lounge. WIFI up to 4 Gbps/day.
PRESTIGE SUITE, 1 King Size Bed, Double Spa Bath, Seperate Living Room, Juliet Balcony.
62m², 667sq.ft. Separate living room, marble en-suite bathroom, double spa bath with LCD TV, Hermès amenities, Espresso machine. Complimentary benefits: breakfast, evening drinks and canapés from 5 to 7pm in Club Lounge. WIFI up to 4 Gbps/day.
PENTHOUSE NO 5, 1 King Size Bed, Separate Living Room, Large Patio, Outdoor Jacuzzi, Lake View
185m², 1991sq.ft. Two living areas, LCD TV and Home Theatre. Marble bathroom with French amenities. Kitchen, laundry facilities and large patio with Lake Views & Jacuzzi. Complimentary benefits: breakfast, evening drinks and canapés daily and WIFI.
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View
225m², 2422sq.ft. Top Floor with Lake Views, Patio and Outdoor Jacuzzi, Separate Living and Dining Areas, Bedroom with Sofitel MyBed, Private Theatre, Opulent Marble Bathroom with Hermès Bath Amenities, Complimentary Breakfast and Private Bar Beverages.
- 82 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 10 connecting rooms
- Extra bed in room for child
- Baby bed
Our restaurants and bars
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Find a delightful atmosphere for breakfast and lunch at Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.
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A French Revolution has arrived... 1789 Wine & Jazz Lounge unveils an opulent design elegantly complemented by an indulgent collection of refined wines and avant-garde cocktails while a decadent tapas menu completes the extravagant experience.
Our guest reviews for
Sofitel Queenstown - Hotel & Spa
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Bonjour Mrs I., Thank you for your fantastic feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It was an absolute pleasure to meet you both in person and to share many conversations, it truly was wonderful and I look forward to meeting with you both again or maybe on your girls trip. Thank you for mentioning our fantastic ambassadors Rhea and Valeria, they are a true asset to the SoSpa team and I have shared your comments with them and their manager. It is wonderful to see how much you enjoyed the live music and of course the beautiful food and hospitality in the awesome Left Bank Bistro. I look forward to welcoming you back in the very near future to Sofitel Queenstown Hotel & Spa. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour James, We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is fantastic to read how much you enjoyed your recent stay. You had mentioned that everything was great from check in to check out. It is a pleasure to read comments like this as I can see that you had the opportunity to enjoy the fine hospitality from our ambassadors. I can see from your comments that you enjoyed the live music in the beautiful 1789 Wine & Jazz Lounge. I must agree that Pearly and Mark are a great team and very entertaining. Thank you for your feedback and I look forward to welcoming you back to Sofitel with the hope of meeting you in person on your next stay. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Briar, Thank you so much for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I am delighted to read how much of a fantastic stay you had enjoying your baby moon. I can see that our wonderful concierge Andrew had the opportunity to check you in and the lovely Yvette served you at breakfast. Thank you for mentioning these two personally and I will be sure to share you fantastic feedback with all. Thank you once again for your feedback and I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr A., Thank you for your recent review regarding your stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to read such fantastic feedback about our ambassadors. Thank you for mentioning Rose who is one of our relief Duty Managers. I must admit Rose is an absolute asset to the team and she was delighted to read your very kind feedback when I shared it with her. You also mentioned how helpful our Concierge team were in reorganizing your schedule for your time in Queenstown. We are very proud of our ambassadors and their willingness and dedication in looking after our guests. Thank you once again for your feedback and I look forward to welcoming you back to Sofitel on your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Peter, We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. Thank you for your extremely kind words, I can see that from the moment you arrived our wonderful ambassadors were able to make sure that you were well looked after and that we had the opportunity to check you in before our usual check in time. It is lovely to read how much you enjoyed your beautifully appointed guest room and all of the amenities that we have to offer. I do agree our central location is perfect for those to head out and explore all of Queenstown and it's beauty. Thank you for your feedback and please feel free to contact myself directly with any further comments you wish to share. With feedback like yours it will certainly help to improve and enhance our guests stays. I look forward to welcoming you back to Sofitel Queenstown in the near future. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr F., We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is wonderful to read such lovely comments regarding your stay. Thank you for mentioning our fantastic ambassadors and of course our concierge Andrew. I have shared your lovely feedback with Andrew and of course all of our team. It is great to see how much of a wonderful impact he made on your stay. We hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Sam and A., What can I say other than a massive thank you for your fantastic review!! I understand that this was your first ever trip to New Zealand and of course Queenstown and I can see that you were blown away by the outstanding hospitality from our ambassadors. I would like to thank you for individually naming each an every ambassador that made an impact on your recent stay. I have shared your feedback with all of the teams involved as they truly deserved the recognition, so I thank you for your lovely words. You also mentioned your beautifully appointed guest room and all of the facilities it had to offer. I do agree that even with our extremely central location we never have any issues regarding noise. I would like to thank you however for mentioning the curtains, I will be sure to share with my Housekeeping Manager to find a way to resolve this slight mishap. We do have valet parking that is super convenient, however there are numerous options within the area and I am happy to read that you found this never to be an issue. Thank you once again Sam and A., from myself and all of the team it was a pleasure to host you and we look forward to welcoming you back upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Ted van A., Thank you for your time in reviewing your recent stay at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such lovely comments regarding your time here in Queenstown. You mentioned our central location and your beautifully appointed guest room. It is wonderful to read how much you enjoyed our facilities. Thank you for also mentioning our friendly ambassadors, I do truly believe that they are an asset to the team. I will be sure to share your comments with all. Unfortunately you had trouble with the safe in your room, I do apologise that this was an issue and I do hope that one of my trusted colleagues was able to help assist you with this. You had also noted that there was not enough hanging space in the cupboard, I have noted this on your profile and we will ensure to provide extra hanging space for you on your next venture to Sofitel Queenstown. Thank you once again for your feedback and I look forward to welcoming you back to Sofitel Queenstown very soon. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour and Kia Ora 675viviennet, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. You had mentioned our fantastic location, right in the centre of this beautiful little town. I am delighted that our location helped you to explore with great ease. It is wonderful to see how much you enjoyed your guest room and that it was large and spacious for you to enjoy. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr W., We appreciate your time in reviewing your recent stay here at Sofitel Queenstown Hotel & Spa. It has been a pleasure to read your wonderful comments regarding your time with us. You mentioned our wonderful hotel which has the most central location to offer in Queenstown. I would like to make you aware that in the upcoming years we will be going under some renovations. A time and date is yet to be decided however this is something that our owners are currently in talks about. I however would like to thank you for your feedback and appreciate your comments. Please feel free to contact myself directly if you do wish to share any further feedback regarding your recent stay. I look forward to hearing from you soon and hope to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Nga N., Thank you for your recent review regarding your Sofitel experience. It is a pleasure to read such wonderful comments regarding your stay. You mentioned our fantastic central location and of course our extremely friendly ambassadors. Not to forget the comfort of our fantastic MyBed and of course the wonderful pillow menu which gives you a range of pillows to choose from to suit your comfort. You did mention that you are one of our very loyal members, I can see from your comments that you are an Accor Plus Silver member. Unfortunately we did not have this on file however I have now updated your profile. Please do not forget to book directly for all future reservations as you can then redeem your points, get the preferred members rates and of course receive all of your benefits. I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour and Kia Ora, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your comments that you thoroughly enjoyed our fantastic location, we are extremely central and right in the heart of Queenstown. With this as we are so central some of our rooms are located on ground level, having said this we do not usually find there to be any issues. If you do have any further comments regarding this, please feel free to contact myself directly as it would be a pleasure to speak with you in person. I am however delighted that you found our fantastic MyBed to be extremely comfortable, I do agree that it is like sleeping on a cloud. Super luxurious and comfortable. Thank you once again for your feedback and I hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mrs C., I would like to thank you for your fantastic review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to read how welcome you were made to feel on arrival by our wonderful reception team. I do truly believe that our ambassadors here at Sofitel Queenstown are a true asset to the hotel and it is great to see that our hospitality shone throughout your stay. I am delighted that we had the opportunity to upgrade your room on arrival. It is great to read how much you enjoyed your room and everything that it has to offer. Thank you once again for your very kind review, I will be sure to share your comments with all of our ambassadors and I do hope to welcome you back to Sofitel upon your next venture to beautiful Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour and Kia Ora, We appreciate you taking the time to share your recent Sofitel experience. We're thrilled to learn that our central location helped you to enjoy the many attractions Queenstown has to offer and although you did not have a car we do offer car valet parking at a set price for those guests that wish to head out and explore Queenstown a little further. I am delighted to read that you had the opportunity to receive the wonderful service from our very friendly and helpful ambassadors throughout the hotel, from check in to our housekeeping team and of course from our food and beverage team. I thank you for your comments as I will be sure to share with all of the team. I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mrs P., I truly appreciate your honest and wonderful feedback regarding your recent stay. It was a pleasure to meet you and your family and to have the opportunity to get to know you all that little bit better. You had mentioned our fantastic location right in the heart of Queenstown. Everything is within walking distance for our guests to enjoy this little town and all of its beauty. It is wonderful to read that you enjoyed breakfast in our Left Bank Bistro, I do agree as you have the option to enjoy the beautiful buffet spread or try one of the delicious dishes on the A La Carte Menu. Or have both! Delicious. I would like to thank you for taking the time to mention the ambassadors that you encountered throughout your stay. I can only imagine that each and everyone made a huge impact to your stay here and it is refreshing to read such kind words. It would be my pleasure to share your comments with all of the team at our next Ambassador meeting. Thank you once again. I am disappointed to read that your room was not ready for your arrival time and I am aware that early check in would be subject to availability. I can see that we were able to have your room ready before the guaranteed check in time at 2pm to which I am delighted that you truly enjoyed your beautiful Prestige Suite. Thank you once again Mrs P. for your extremely kind and wonderful review. I look forward to passing your comments onto all involved and we look forward to welcoming you back to Sofitel Queenstown Hotel & Spa very soon. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Emmy, We appreciate you review your recent Sofitel experience here in Queenstown. From myself and all of the team we would like to congratulate you both once again on your recent nuptials! I can see from your comment that you had the most perfect Honeymoon stay from start to finish. Thank you for your feedback as I will be sure to share with all our Ambassadors. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown and maybe for a milestone Wedding Anniversary! Whatever the occasion we look forward to having you stay with us again. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour and Kia Ora, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. Thank you for your wonderful comments and it is an absolute delight to read how much your enjoyed your stay. From the moment you arrived and of course our complimentary upgrade to our beautiful Penthouse 5 suite. I do appreciate any further feedback you wish to share regarding your stay, please feel free to contact myself directly if you wish to share anything further. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to beautiful Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Teresa, Thank you for your wonderful review regarding your last stay with us in January. I am delighted to read how much you enjoyed your stay. You had mentioned our fantastic ambassadors to your beautifully appointed guest room. It is a pleasure to read such kind words and I will be sure to share with the team. I would however like to apologise that your toiletries and tea and coffee facilities were not replenished. I will be sure to share your comments with the team as this should not be missed. Thank you however for your feedback regarding this matter. Please feel free to contact myself directly if wish to share any further feedback regarding your stay, as I truly appreciate any further feedback you may have. I do hope to welcome you back to Sofitel upon your next venture to Queenstown. Thank you again for your feedback. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Melissa M., I appreciate you taking the time to review your recent Sofitel Queenstown experience. You had mentioned our fantastic location, to our beautifully appointed guest rooms and of course our wonderful ambassadors. I do believe that our ambassadors make us the property that we are and I thank you for taking the time to mention our team. I can see you had a beautiful breakfast each morning of your stay, enjoying our beautiful breakfast buffet spread and of course the wonderful A La Carte menu that we also provide. Thank you for your comments and I will be sure to share with our Food & Beverage team. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Larry s., Thank you for your fantastic review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such wonderful feedback. You had mentioned your beautiful appointed guest room, our fantastic location and our wonderful ambassadors. I will be delighted to share your feedback with all of the team and I do hope to have the opportunity to welcome you back to Sofitel in the near future. Please feel free to share your feedback via Trip Advisor as we find this is also a great feedback platform for all of our guests. Thank you once again and have a great day! Kind Regards, Lisa Cole Guest Relations Executive
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
