WIFI/Internet Access- Central location
- So Spa & state of the art gym
- 3 boutique meeting spaces
- 2 restaurants, 1 Wine & Jazz Bar
- Executive Lounge
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private enclosed outdoor parking (Paying)
- Valet parking (Paying)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Babysitting on request
- 100% non-smoking hotel
- Manual temperature control
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Airport shuttle
- QUEENSTOWN AIRPORT (Paying)
- Queenstouw Int. and Dom. Airport (Paying)
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
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Laundry
- Dry cleaning / Ironing
- Laundromat
- Shoe shine machine
- Porter
- Concierge
Hotel location
8 Duke Street
PO Box 1797
9300
queenstown
new zealand
- Intercity Coachlines : ZQN Terminal
- State Highway 6 :
- QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying
- Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying
GPS : -45.031318, 168.658901
Companies and event centres nearby
Congress centre
Your meetings and events
Experience the art de recevoir in each magnifique event at Sofitel Queenstown Hotel and Spa. Sofitels Inspired Meetings Concierge is dedicated to creating unforgettable moments leaving your delegates or guests with a lasting impression.Meeting and event venues set the stage for success with sophisticated atmosphere and the latest technology. Choose from the Boardroom, The Ambassador Room or the La Galerie for traditional and luxurious venues hosting groups of 10 to 118 persons.Alternatively The Cellar is a unique option for boutique meetings interactive wine tastings and private dining welcoming up to 16 guests for a refined soiree or stylish gathering.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| THE BOARDROOM | 64 m2 | 2 m | 50 | 24 | 30 | 24 | 48 |
| THE AMBASSADOR ROOM | 74 m2 | 2 m | 80 | 0 | 0 | 60 | 70 |
| LA GALERIE | 95 m2 | 2 m | 90 | 21 | 36 | 51 | 60 |
Our rooms
Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French amenities.
SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Juliet Balcony, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath and LCD TV. Espresso machine and Bose Wave Radio. Complimentary WIFI up to 1 Gbps/day. Rollaway allowed.
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Juliet Balcony, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath and LCD TV. Espresso machine and Bose Wave Radio. Complimentary WIFI up to 1 Gbps/day. No Rollaway allowed.
LUXURY ROOM, 1 King Size Bed, Double Spa Bath,Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath & LCD TV. Espresso machine, Complimentary benefits: breakfast, evening drinks & canapés - 5 to 7pm in Club Lounge. WIFI up to 4 Gbps/day.
LUXURY ROOM, 2 Double Beds, Double Spa Bath, Juliet Balcony.
41m², 441sq.ft. Mountain or Town Views, Sofitel MyBed, LCD TV. Marble bathroom with rain shower, double spa bath & LCD TV. Espresso machine, Complimentary benefits: breakfast, evening drinks & canapés - 5 to 7pm in Club Lounge. WIFI up to 4 Gbps/day.
PRESTIGE SUITE, 1 King Size Bed, Double Spa Bath, Seperate Living Room, Juliet Balcony.
62m², 667sq.ft. Separate living room, marble en-suite bathroom, double spa bath with LCD TV, Hermès amenities, Espresso machine. Complimentary benefits: breakfast, evening drinks and canapés from 5 to 7pm in Club Lounge. WIFI up to 4 Gbps/day.
PENTHOUSE NO 5, 1 King Size Bed, Separate Living Room, Large Patio, Outdoor Jacuzzi, Lake View
185m², 1991sq.ft. Two living areas, LCD TV and Home Theatre. Marble bathroom with French amenities. Kitchen, laundry facilities and large patio with Lake Views & Jacuzzi. Complimentary benefits: breakfast, evening drinks and canapés daily and WIFI.
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View
225m², 2422sq.ft. Top Floor with Lake Views, Patio and Outdoor Jacuzzi, Separate Living and Dining Areas, Bedroom with Sofitel MyBed, Private Theatre, Opulent Marble Bathroom with Hermès Bath Amenities, Complimentary Breakfast and Private Bar Beverages.
- 82 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 10 connecting rooms
- Extra bed in room for child
- Baby bed
Our restaurants and bars
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Find a delightful atmosphere for breakfast and lunch at Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.
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A French Revolution has arrived... 1789 Wine & Jazz Lounge unveils an opulent design elegantly complemented by an indulgent collection of refined wines and avant-garde cocktails while a decadent tapas menu completes the extravagant experience.
Our guest reviews for
Sofitel Queenstown - Hotel & Spa
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Bonjour anthony, Thank you for taking the time to review your recent stay with us here at Sofitel Queenstown Hotel & Spa. I am delighted to see that you had a pleasant stay with us enjoying everything that we have to offer including our beautiful guest rooms and of course our wonderful ambassadors. I can see from your comments that the quality of the F&B products were maybe not to your liking. If you did have any further feedback that you wish to share I would truly appreciate and comments you may have. I do look forward to hearing from you soon and I hope to welcome you back to Sofitel upon your next venture to Queenstown. Have a lovely day ahead. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Ms B., Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read that you had a wonderful stay with us enjoying your beautiful room and everything it has to offer. I can see you had the opportunity to enjoy the fantastic service from our Ambassadors. I will be sure to share you kind words with the team. You also mentioned our very central location, it is true that Queenstown is right on your doorstep helping our guests to explore with great ease and I am delighted that this enabled you to do so. I do look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Karen, We appreciate you taking the time to review your recent Sofitel experience. I can see from your comments that you thoroughly enjoyed our fantastic central location, we are situated right in the heart of town with Queenstown on your doorstep. With this being said we do not advertise rooms with views due to our location and we do not have a car park on site however our lovely concierge are more than happy to Valet park at an additional charge. I do hope that this will not deter you from future visits to Sofitel Queenstown as we would love to have the opportunity to welcome you back in the future. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour David & R., We would like to thank you both for your wonderful feedback regarding your recent Sofitel Queenstown experience. It truly is lovely to read such kind words. It is a delight to see how much you both enjoyed our beautiful Penthouse 5, we do like to ensure our loyal Platinum Members are well and truly looked after. You mentioned our fantastic ambassadors and I do too believe it is they that make us the hotel we are today. I will be sure to share your comments with everyone and I thank you once again. I do agree that our Club Lounge is quite small, however we are a smaller Sofitel here and we feel this accommodates our loyal member quite well but I thank you for your feedback. I am please to read that you enjoyed the wonderful refreshments that we have to offer and I will be sure to share with the F&B team. I do look forward to welcoming you back to Sofitel Queenstown Hotel & Spa very soon and hope to have the chance to meet with you in person. Have a lovely day ahead. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Ms G., We appreciate you taking the time to review your recent stay with us here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to have had you stay with us whilst visiting New Zealand. I would like to thank you for your very kind and helpful review. I can see from your comments that you enjoyed your wonderful guest room and that you found it to be very comfortable. You did however mention the mirror in the bathroom and I would like to thank you for your feedback regarding this. I would like to make you aware that we will be having a refurbishment over the next few years and I would be happy to share your comments with my senior management team. You had also mentioned how helpful our Ambassadors were throughout your stay, we do pride the team we have and I would be delighted to share your comments with the team. I do hope to have the opportunity to welcome you back to Sofitel Queenstown Hotel & Spa in the near future. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour and Kia Ora, We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I can see that you enjoyed the luxuriousness of our hotel including the fantastic location that we have. I would like to thank you for your feedback including your comments regarding the In Room Dinning Menu. Your comments have been taking fully on board and I have shared this with my Food & Beverage Manager and Head Chef. We are changing that menu over the coming months and all feedback is greatly appreciated. If you would like to share any further comments regarding your stay, please feel free to contact myself directly as all forms of feedback are truly appreciated. I do hope to have the opportunity to welcome you back to Sofitel Queenstown Hotel & Spa in the near future. Kind Regards, Lisa C. Guest Relations Executive
Bonjour Guide34392097552, Thank you for your excellent review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is wonderful to read how much you and your wife enjoyed your time here. You had mentioned the attentiveness of our fantastic ambassadors to the beautiful breakfast buffet that we offer. I will be pleased to pass your comments onto the team. We do believe it is they that make us the hotel we are today. Lastly you mentioned our central location, this helps our guests explore Queenstown and its beauty with great ease. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour KM, We appreciate you taking the time to review your most recent stay with us here at Sofitel Queenstown Hotel & Spa. I can see that you had a thoroughly enjoyable experience here at the hotel and of course enjoyed the beauty of the hotel. Thank you for your very kind words. You had mentioned that a few things got lost in translation, this is extremely disappointing to read and I would appreciate if you had any further feedback regarding this. I do look forward to hearing from you soon and I do hope to welcome you back to Sofitel Queenstown Hotel & Spa in the near future.Have a lovely day ahead. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr & Mrs K., Thank you so much for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to read such wonderful feedback regarding your stay. You mentioned from your arrival until your departure that you were looked after by all of our wonderful ambassadors. We do believe that all of our ambassadors are absolute assets to the hotel providing the best customer care for all. I am delighted to read that you enjoyed your beautiful guest room with the view that it had. We do not advertise the rooms with a view due to our location but I can imagine the view of the Remarkable Mountains from your room was just superb. Please feel free to share your feedback via Trip Advisor Mr & Mrs K. as if you had the opportunity to do so it would be much appreciated. I look forward to welcoming you back once again to Sofitel Queenstown Hotel & Spa. Have a lovely day! Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Philip T., Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I am pleased to read that you had a nice stay enjoying the wonderful service from our fantastic ambassadors and of course all of the beautiful facilities that we have to offer. I am however disappointed to read that you did not enjoy your stay in our beautiful Prestige Suite, I would like to make you aware that I have noted your comments regarding the furniture as we will be doing a refurbishment in the upcoming years and I feel that Senior management should be aware of any of our guests queries. I would like to thank you for your feedback regarding this however I am extremely upset to read that the electrical wall fittings were loose and there was a hole in the ceiling. I would like to make you aware that this has been passed onto our maintenance team as this is totally unacceptable and not up to our usual Sofitel standards. I would like to thank you for bringing this to my attention and I would like to sincerely apologise once again on behalf of all of the team here at Sofitel Queenstown Hotel & Spa. Mr T., thank you for your time and I appreciate any further feedback that you may wish to share, you can do so by contacting myself directly as all feedback is truly welcome. I do hope to have the opportunity to welcome you back to Sofitel Queenstown Hotel & Spa in the near future and please feel free to contact myself directly with any reservation queries you may have. Have a lovely day and thank you again. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Marianne, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is a delight to read such kind words regarding your stay. You had mentioned the wonderful team here at Sofitel Queenstown. We are truly proud of the ambassadors that we have as we do believe that it is they that make us the hotel that we are today. You had also mentioned the cleanliness of the hotel and how well kept everything is. I must admit our Housekeeping department do a wonderful job of making sure everything is in great condition. I would like to thank you once again for your kind words and please feel free to share your comments on Trip Advisor for all other travelers to see. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Have a lovely day. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour and Kia Ora, Thank you for your review regarding your recent stay here at Sofitel Queenstown Hotel & Spa, it is a true delight to read such fantastic feedback. You had mentioned the 'Bonjour or Bonsoir' this is a traditional way to say hello across all of the Sofitel properties around the world. We do try and stick with our French roots however not all may be able to speak French although we do try our best and I am delighted that you enjoyed the friendly welcome from all of our ambassadors. You did mention the professionalism and politeness of all of our ambassadors, we do truly believe that it is they that make us the wonderful hotel that we are today. I will be sure to share your very kind words with the team. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown and I thank you again for your truly kind words. I wish you a wonderful day ahead. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr C., Thank you for your wonderful feedback regarding your recent stay with us here at Sofitel Queenstown Hotel & Spa. It was a privilege to have you both stay with us to celebrate your birthday. I am delighted that you had the opportunity to enjoy our beautiful Penthouse 5 and everything that it had to offer. Please feel free to share your feedback via Trip Advisor as it is always much appreciated. I do hope to welcome you both back very soon and I hope you had a safe trip back to Auckland. Have a wonderful day ahead. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Duane, Thank you for taking the time to leave such wonderful feedback regarding your recent stay with us. I am delighted to see how much of a great stay you had enjoying everything Sofitel Queenstown has to offer. You did mention our fantastic location, I do believe this helps our guests to explore this beautiful little town of Queenstown with great ease. I do hope that upon your return I will have the opportunity to meet with you and welcome you back in person. Please feel free to share your thoughts via Trip Advisor if you did have a moment. Thank you once again for your very kind words and I will be sure to share with all of the team. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour B6199IWrichardw, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such a kind review, you mentioned everything from our wonderful ambassadors to our beautifully appointed guest rooms and of course our fantastic location. I will be sure to share your lovely review with all of our ambassadors and I would like to thank you again for your kind words. I hope to have the opportunity to welcome you back to Sofitel Queenstown Hotel & Spa in the near future. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr w., Thank you so much for your truly kind review. It is lovely to read such kind comments regarding your recent Sofitel Queenstown experience. You mentioned how brilliant our ambassadors were throughout your stay. Your statement is very true and truly appreciated. All of our ambassadors work extremely hard to deliver wonderful service to all of our guests. I am delighted that you had the opportunity to enjoy our hospitality and I will be sure to share your comments with all of the team. You also mentioned your beautiful guest room, again our Housekeeping team work extremely hard to ensure the highest quality of service is delivered on a daily basis including turndown service. Thank you once again and please feel free to share you wonderful comments with the Trip Advisor world if you had a moment. From myself and all of the team Mr w. we thank you for your constant loyalty to Accor Hotels and we thank you for your kind comments. We look forward to welcoming you back to Sofitel Queenstown in the near future. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Jocelyn, I appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your comments that you enjoyed your complimentary upgrade to one of our beautiful Prestige Suites and I am truly delighted to read that you have the opportunity to enjoy this being a truly valued Platinum guest. I am extremely disappointed to read however that you did not enjoy your experience in our Club Lounge. I would like to assure you that I have passed your comments onto our Executive Head Chef and the Food & Beverage Manager to review. As you are an extremely valued member to Accor we appreciate all feedback you may have. I would like to ask that if you had any further feedback regarding this to please feel free to share with myself as I appreciate your comments and would like to share with the team. This is not our usual Sofitel standards and I would like to apologise on behalf of the team for your experience with us. I do hope to have the opportunity to welcome you back to Sofitel Queenstown Hotel & Spa, please feel free to contact myself to arrange any reservations you may have as I would be delighted to look after these for you. I wish you a lovely day ahead and thank you once again for your candid feedback. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour Mr S., Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is a true delight to see our wonderful loyal Accor Members enjoying everything that we have to offer here at Sofitel Queenstown Hotel & Spa. It is also lovely to see how much of a great time you both had celebrating Carissas birthday. I will be sure to share your very kind words with all of the team as we do truly believe that it is they that make us the hotel we are today. I do hope to have the chance to welcome you both back once again on your next visit to Queenstown. Please feel free to share your comments via Trip Advisor if you had the opportunity to do so. https://www.tripadvisor.co.nz/UserReview-g255122-d570324-Sofitel_Queenstown_Hotel_Spa-Queenstown_Otago_Region_South_Island.html Have a lovely day. Kind Regards, Lisa Cole Guest Relations Executive
Bonjour daniyellie2019, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is wonderful to read how much of a fantastic stay you had. You mentioned our wonderful ambassadors, in particular Lisa and Alee, I will be absolutely delighted to share your feedback with them as I am sure they will be delighted also. They are always willing to help and make sure our guests are heading to the right places and I can see they where able to share those places with you. It is great to see how much you enjoyed everything that we had to offer including our location, Queenstown is quite literally on your doorstep which helps out guests to explore with great ease. Once again I would like to thank you for your very kind review. I do hope to have the opportunity to welcome you back to beautiful Queenstown and of course welcome you back to Sofitel Queenstown Hotel & Spa very soon. Kind Regards, Annabelle Hung Front Office Manager
Bonjour Mr C., We appreciate you taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. It is an absolute delight to read such a wonderful review. You mentioned your beautiful guest room and it is lovely to read how much you enjoyed everything that it had to offer. You also mentioned the service from all of our fantastic ambassadors, we do truly believe that it is they that make us the wonderful Sofitel Queenstown we are today. Lastly, thank you for mentioning the beautiful food that we offer at our Left Bank Bistro. I will be sure to share you comments with all of the team. I do hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Have a lovely day Mr C.. Kind Regards, Lisa Cole Guest Relations Executive
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate