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Sofitel Queenstown - Hotel & Spa Hotel 5 stars

Customer review rating 4.7/5 4,480 reviews

ALLSAFE approved hotel

Sofitel Queenstown - Hotel & Spa
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+ 23 Services

Hotel extras

  • Central village location in an iconic destination

  • Award-winning day spa

  • 3 stylish meeting spaces

  • 2 gastronomic restaurants

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on request
  • Outdoor tennis court (nearby)
  • Jet skiingPaying
  • Other sports activities
  • Skiing
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Queenstown - Hotel & Spa

8 Duke Street
PO Box 1797
9300 queenstown
new zealand

Tel: +6434500045

Fax: (+64)3/4500046

Check-in from 14h00

Check out up to 11h00

  • Intercity Coachlines :  ZQN Terminal

  • State Highway 6 : 

  • By plane

    QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying

GPS :-45.031318, 168.658901

Congress centre

  • Convention Centre 15.0 km / 9.32 mi
Congress centre

Your meetings and events

Experience the art de recevoir in each magnifique event at Sofitel Queenstown Hotel and Spa. Sofitels Inspired Meetings Concierge is dedicated to creating unforgettable moments leaving your delegates or guests with a lasting impression.Meeting and event venues set the stage for success with sophisticated atmosphere and the latest technology. Choose from the Boardroom, The Ambassador Room or the La Galerie for traditional and luxurious venues hosting groups of 10 to 118 persons.Alternatively The Cellar is a unique option for boutique meetings interactive wine tastings and private dining welcoming up to 16 guests for a refined soiree or stylish gathering.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: Garden View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View, Mountain view *
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Bed, Spa Bath, Remarkables View, Juliet Balcony.

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

LEFT BANK BISTRO

Type of cuisine: Bistro

Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1789

Type of cuisine: Bistro

Experience 1789 within the heart of Sofitel Queenstown. Open for dinner, the menu is brimming with local ingredients and executed with traditional culinary technique. Dishes are designed to share and you will adore the hearty winter fare.

Our guest reviews for
Sofitel Queenstown - Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,480 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,852 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Stay in the heart of town

Customer review rating 5.0/5

Danny B. Couples - 03/05/2021 Confirmed reviews ALL

Everyone deserves credit, we had a great time. Your staff are very hard working and friendly. Nothing was too much trouble. The room was very comfortable and clean and was a credit to the team. The young Indian man serving us breakfast was fantastic so was Lauren. Seriously you did us proud. Thank you so much xx

Well located

Customer review rating 4.5/5

Alan P. Friends - 03/05/2021 Confirmed reviews ALL

Nice, one of the better sofitels out there.

Great location, lovely stay

Customer review rating 5.0/5

Sarah Couples - 03/05/2021 Confirmed reviews ALL

We had a wonderful experience staying at Sofitel Queenstown! Lovely welcome, beautiful room, comfy bed! Parking is a bit on the expensive side but that would be my only negative!

Excellent hotel

Customer review rating 4.5/5

Aidan O. Couples - 03/05/2021 Confirmed reviews ALL

This was our first stay at the Sofitel. We thought the room was lovely; the views tremendous; the and the breakfasts delicious. The staff were exceptional. They couldn't have been nicer or more helpful throughout, from front of house, to wait staff. We will definitely come back.

Good description

Customer review rating 5.0/5

Caroline P. Families - 02/05/2021 Confirmed reviews ALL

The staff were all really fantastic took the time to talk to us, find out about our day. Breakfast was a good experience with excellent choice and again attentive staff. Checkin was very efficient. Rooms were clean, probably could have had more water in our room as the minibar was empty would have been my only recommendation for improvements. Bathroom ammenities excellent. Would recommend in a heartbeat.

As usual again a wonderful stay

Customer review rating 4.5/5

Anonymous P. Couples - 01/05/2021 Confirmed reviews ALL

We stay here everytime we stay in Queenstown and service rooms etc excellent

Great to be back

Customer review rating 4.5/5

Glenn &. A. -. A. Couples - 01/05/2021 Confirmed reviews ALL

Now the 'Bubble' is opened our first trip back to NZ was to the Sofitel Queenstown. It was always a great hotel and is still one or our favorite Sofitel's. Great staff, good room, comfortable and very welcoming.

Good stay; Location perfect for me

Customer review rating 4.0/5

Richard Business - 01/05/2021 Confirmed reviews ALL

Only negative was an overflowing lounge from 5-7pm!! Reception team is amazing as are the team in Left Bank. You employ great people. Well done.

Great location

Customer review rating 4.0/5

Spughs Couples - 30/04/2021 Confirmed reviews ALL

Amazing location, room was spacious. We loved the in-room spa bath and special thanks to Lisa who helped with the late checkout requested. We are a diamond member didn’t get a room upgraded for our anniversary but it was nice to get a bottle of sparkling wine in our room thank you. Breakfast was great but restaurant very hectic and seems disorganised. Homemade breads was divine but all unsliced so guests had to slices it themselves, some used bare hand while slicing which is very unhygienic. We definitely will stay there again.

Wonderful Stay, first class

Customer review rating 5.0/5

Susie Friends - 30/04/2021 Confirmed reviews ALL

From start to finish the property and staff were first class. I wouldn't stay anywhere else in Queenstown.

Great location, all the staff were helpful and friendly.

Customer review rating 5.0/5

Sandra E. Couples - 30/04/2021 Confirmed reviews ALL

We loved the convenient location. The staff were very welcoming and the room was lovely.

Great Place

Customer review rating 5.0/5

Chris B. &. S. F. Couples - 29/04/2021 Confirmed reviews ALL

A special thanks to Jeremy Samuels G M for looking after us your staff so special Thank you for having us to stay

Great Room and well located hotel

Customer review rating 4.5/5

Good Couples - 28/04/2021 Confirmed reviews ALL

Our room was very nicely appointed with plenty of space.

Good stay

Customer review rating 4.0/5

Anonymous Couples - 28/04/2021 Confirmed reviews ALL

Spacious and clean rooms Nice breakfast Could upgrade service and snacks provided in the lounge

Bonjour and Kia Ora, Thank you for your recent feedback regarding your Sofitel Queenstown experience. I can see from your feedback that you had a nice stay enjoying your beautifully appointed guest room, delicious breakfast and the complimentary upgrade. I do hope that we will have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole

Great location and comfortable room

Customer review rating 5.0/5

Jennifer Y. Couples - 27/04/2021 Confirmed reviews ALL

Handy location walking distance to town. Parking always not easy but manageable. Breakfast menu not as good as pre Covid. Room was very quiet and did not hear other doors opening and closing. Spa bath was great. Bed was so comfortable, loved the pillows. Sofitel is our Prefered hotel n Queenstown.

Bonjour Jennifer Y., We truly appreciate your feedback regarding your recent Sofitel Queenstown stay. I am truly delighted to read your comments regarding our great central location, your beautifully appointed guest and everything that the hotel had to offer. Thank you for your feedback regarding the breakfast menu, I have shared your comments with our Head Chef to review. Thank you once again for your feedback and we hope to have the opportunity to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Beautiful hotel in central Queenstown

TripAdvisor rating 5.0/5

bridgetchugg 11/04/2021 TripAdvisor review

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive

Perfect place to stay

TripAdvisor rating 5.0/5

HollieP155 10/04/2021 TripAdvisor review

Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.

Bonjour HollieP155, Thank you so much for your wonderful Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your feedback that you had a truly wonderful stay, from our friendly ambassadors, beautifully appointed guest room and of course delicious foods, I can see you had a memorable time. Thank you once again and we look forward to welcoming you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Great Hotel in good location

TripAdvisor rating 5.0/5

sravi2021 30/03/2021 TripAdvisor review

Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.

Bonjour sravi2021, Thank you so much for your recent Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read such a wonderful review like yours. I can see from your comments that you enjoyed your beautifully appointed guest room, the delicious breakfast and the great service from our team. Thank you once again for your feedback and it will be my pleasure to share your comments with the entire team. We look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive

Great to be back at Sofitel Queenstown

TripAdvisor rating 5.0/5

hollyhocks2017 17/03/2021 TripAdvisor review

We’re regular visitors to the Sofitel, Queenstown and we always enjoy returning to this great hotel. The hotel has a great location right in the middle of beautiful Queenstown, staff are all incredibly friendly and professional, we always get a great room and the food is excellent!

Bonjour hollyhocks2017, Thank you for your recent Trip Advisor Review. I am truly delighted to read that once again you had another very enjoyable stay here at Sofitel Queenstown Hotel & Spa. From our central location to our wonderful ambassadors and not to forget the delicious food provided, I can see you had a great time. From myself and all of the team, thank you for your kind comments and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Always top notch

TripAdvisor rating 5.0/5

marysuecritchlow 04/03/2021 TripAdvisor review

We stayed at the Sofitel in Queenstown recently and, as always, it was great. The staff are always friendly and helpful. The room is larger than most hotels, making it very comfortable. Highly recommended!

Bonjour marysuecritchlow, Thank you for taking the time to review your recent Sofitel Queenstown stay. I am truly delighted to read your wonderful review and I can see from your feedback that you had a great stay. From our friendly helpful ambassadors to your beautifully appointed guest room it is so nice to read your very kind words. I do hope that we will have the opportunity to welcome you back once again in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

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