Hotel - ibis Rotorua
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Rotorua Hotel

3.5/5 1,371 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • HAMILTON (Paying)
    • ROTORUA AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

CONVENTION CENTER1 km / 0.62 mi

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 145 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 32 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 5,055 reviews

Our guest reviews for
ibis Rotorua

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,371 reviews
Josie Families - 18/01/2020 Confirmed reviews ALL
« Looking forward to a treat, disappointed ++. »

$25 breakfast of old croissants, cold food. All the heaters under the food were off. The table rocked so badly drinks spilt. When the waitress was told about this, and could see the spill, she said " nevermind".

A. Friends - 17/01/2020 Confirmed reviews ALL
« Good stay »

A perfectly adequate hotel with very comfortable beds. Breakfast for a dollar was excellent. Front desk staff very helpful.

Sidharth D. Solo - 17/01/2020 Confirmed reviews ALL
« Good and comfortable room . Prices a bit high »

Good and comfortable room. Bed was comfortable. Prices a bit high

Anonymous Couples - 17/01/2020 Confirmed reviews ALL
« Clean, comfortable, convenient »

Helpful, courteous staff. Room was very clean and the bed was very comfortable. Location was great for walking to all the restaurants on “eat street”

Yuko Friends - 16/01/2020 Confirmed reviews ALL
« good »

Location is very convenient. It is quiet. It is very clean. The receptionist is very kind, and cleaners are very friendly.

Rowena Families - 16/01/2020 Confirmed reviews ALL
« Good service and friendly staff »

Overall we’re satisfied of your good service and friendly staff especially the person who brought extra towel and extra choco sachets for us. Thanks again to you :0) However for improvement, I guess the dirty stain inside the toilet bowl. I couldn’t help to notice it whenever I use the toilet.

Arun M. Families - 14/01/2020 Confirmed reviews ALL
« Great Location - Good Hotel »

Great Location Great Staff

Pj Solo - 14/01/2020 Confirmed reviews ALL
« Room with a View »

Good stay , good view, convenient location, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

Anonymous Solo - 13/01/2020 Confirmed reviews ALL
« Hotel by Rotorua lake »

Nice room, friendly, helpful staff. Disappointing that there is no room service

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write a positive review. I am glad to hear you enjoyed your visit. We do appreciate the feedback about the room service and will most certainly review that. We look forward to welcome you back in the near future. Sincerely, Edward Judd General Manager

M L. K. B. Families - 12/01/2020 Confirmed reviews ALL
« Awesome! »

My family and I didn’t know what to expect bring that we’ve only stayed at Ibis Auckland Airport. ROTORUA was simply SUPERB! From staff, to rooms, amenities ( next door at the NOVOTEL) to even the maintenance staff (Tony) all of it was simply awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaleo B., Thank you for your wonderful review! It was a pleasure to welcome you to our hotel. So glad to see that you enjoyed your stay with us and found the staff and facilities to your liking. Come back to visit us again soon! Sincerely, Edward Judd General Manager

Anonymous Families - 12/01/2020 Confirmed reviews ALL
« Very good »

Clean and tidy, well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your awesome review. I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. We look forward to welcome you back next time you are in Rotorua. Sincerely, Edward Judd General Manager

Nicola Couples - 12/01/2020 Confirmed reviews ALL
« Great »

Great hotel comfy bed and sheets Perfect little kitchen and laundry nice staff and very new and clean place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Thank you for your amazing review of our hotel. We were really happy to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager

Anonymous Couples - 11/01/2020 Confirmed reviews ALL
« Comfortable »

It was great and comfortable. The hotel is great and it is well looked after

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your lovely review of our hotel. We were pleased to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager

Jenny K. Business - 11/01/2020 Confirmed reviews ALL
« Comfortable & very helpful »

Staff were very friendly when checking in. My stay was very pleasant thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny K., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We do appreciate the feedback about the net curtains, we will most definitely look into that. We look forward to hosting you again! Sincerely, Edward Judd General Manager

Louis N. Couples - 11/01/2020 Confirmed reviews ALL
« Fully catered for. Very pleased. »

All good thank you. No negatives to report.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

Charles Couples - 11/01/2020 Confirmed reviews ALL
« Great location and great service. »

We stayed for 2 days and found the staff very friendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. I was especially pleased to see that you received such excellent service from our staff, I will make sure to let them know! We look forward to hosting you again! Sincerely, Edward Judd General Manager

Ralph Couples - 11/01/2020 Confirmed reviews ALL
« Holiday stay »

Very nice hotel in a good location. Very busy at checkin but it was that time of year. Room with a great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph, Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

Anonymous Couples - 10/01/2020 Confirmed reviews ALL
« very average »

Room was comfortable enough but service nit great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to comment on your stay with us. I was disappointed to read your comments regarding the service from our staff, and I will address this with the team directly - we pride ourselves on excellent customer service, and I do apologies if you felt that we did not deliver on this occasion. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future. Sincerely, Edward Judd General Manager

David Couples - 09/01/2020 Confirmed reviews ALL
« Ticked all the boxes required. »

Your breakfast was exceptionally nice - good variety of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your wonderful review. It was a pleasure to welcome you to our hotel. Glad to see you enjoyed your breakfast! We look forward to having you stay with us again! Sincerely, Edward Judd General Manager

Iris M. Solo - 09/01/2020 Confirmed reviews ALL
« Excellent centrally located accommodations »

Couldn’t have asked for a more comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iris M., Thank you for your lovely review. Happy to see you enjoyed your stay! I will make sure to share your feedback with the team as they work hard to deliver a high quality guest experience. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. We look forward to welcome you back next time you are in Rotorua. Sincerely, Edward Judd General Manager

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