ibis Rio de Janeiro Santos Dumont

ibis Rio de Janeiro Santos Dumont 3 stars

Customer review rating (ALL Rating) 4.0/5 2,867 reviews

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Hotel extras

  • ibis Rio de Janeiro Santos Dumont is a 6-minute walk from Santos Dumont Airport

  • A 25-minute drive from Novo Rio Bus Station

  • A 15-minute drive from BPC Helipad

  • In the city center of Rio de Janeiro

  • Hotel close to several Consulates, such as the American, German, French, Portuguese, Italian

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Rio de Janeiro Santos Dumont

AV MARECHAL CAMARA 280, CENTRO
20020 080 RIO DE JANEIRO
Brazil

Telephone +55 21 3506-4500

Fax +55 21 3506-4501

  • IBIS RJ SANTOS DUMONT:  VLT Santos Dumont

  • ESTACAO CINELANDIA: 

  • By plane

    AEROPORTO ANTONIO CARLOS JOBIM At 21km / 13 miles

  • By plane

    SANTOS DUMONT At 0.3km / 0.19 miles

GPS:-22.909265, -43.169685

Companies

  • CONSULADO AMERICANO 0.7 km / 0.43 mi
  • CONSULADO FRANCES 0.4 km / 0.25 mi
  • CONSULADO ITALIANO 0.4 km / 0.25 mi
  • OAB 0.2 km / 0.12 mi
  • PROCURADORIA GERAL 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,867 reviews

TripAdvisor Rating  4.0/5  3,448 reviews

Well located we just had to cross the over bridge to the airport, very convenient ,you don't need an Uber.

Customer review rating 5.0/5

Sirloin M. Families - Confirmed reviews ALL

My son and I arrived late and hungry the reception staff advised us that we could order some food to be delivered to us very easy. The breakfast in the morning was very good we had a lot of choices

Dear Sirloin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jaqueline Müllem Guest Experience Supervisor ibis Rio de Janeiro Santos Dumont

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I loved it! I really liked the 4 AM Breakfast and overall experience.

Dear Maria Lucero. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jaqueline Müllem Guest Experience Supervisor ibis Rio de Janeiro Santos Dumont

Amazing location, very good stay

Customer review rating 5.0/5

Leti Families - Confirmed reviews ALL

It was perfect stay for me and my child. Great location and breakfast, friendly staff.

Dear Leticia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jaqueline Müllem Guest Experience Supervisor ibis Rio de Janeiro Santos Dumont

Boa estadia

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Demora no checkin

Prezado Fernando, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Jaqueline Müllem Guest Experience Supervisor ibis Rio de Janeiro Santos Dumont

Horrible Noisy Place

Customer review rating 0.5/5

Pricila Solo - Confirmed reviews ALL

I was placed in a room on the first floor near the elevator and one floor underneath the hotel restaurant and possibly near the kitchen. Luckily I only booked one night otherwise I’d lose my money and lost the pre-paid reservation. The entire night people were loud on the corridors and the sensation was that they were inside my room. Loud and Noisy and it going through the entirety of the night. At around 4 am when I was able to finally set into a sleeping mode, the hotel kitchen staff probably started prepping for breakfast and I could hear trays being dropped, personnel were loud and noisy. Also, all metals in the shower cabin are heavily rusted with rust and green spots and also dirty with rest of soap melt stains from previous guests and it also startled me when I saw the bathroom wastebasket was filled with toilet paper from previous guest. Very uncomfortable and kept me thinking if the room was throughly cleaned after a previous guest check out.

Dear Priscila, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jaqueline Müllem Guest Experience Supervisor ibis Rio de Janeiro Santos Dumont

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Other web-users rate our hotel

  • 882 reviews 8.7/10 Location
  • 1,344 reviews 5.3/10 Room
  • 1,371 reviews 6.1/10 Service
  • 93 reviews 4.3/10 WiFi
  • 650 reviews 4.7/10 Cleanliness
  • 561 reviews 5.5/10 Breakfast
  • 431 reviews 2.3/10 Amenities
  • 399 reviews 4.7/10 Value

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