Customer review rating (ALL Rating) 4.3/5 810 reviews
Novotel Jakarta Mangga Dua Square
Jalan Gunung Sahari Raya No 1
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Access: 400 m / 2.48 mi
Shuttle on call
Access: 1.6 km / 0.01 mi 20 min drive
Access: 5.4 km / 3.4 mi 30 min drive
Shuttle on call
Check-in from - Check out up to
Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.
Allow Novotel Jakarta Mangga Dua Square to provide expert guidance for your conference, meetings, and seminars. We care about your success, and our team are driven by your needs and desires. We can advise, organize, provide high tech equipment, and more. Our years of experience have let us build a great expertise in meetings organization.
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Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .
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Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.0/5
Josephine A. Families - Confirmed reviews ALL
Staycation yg penuh happy.... Thanks to Novotel Mangga Dua... Keep the good work....
Customer review rating 2.5/5
Simon C. C. W. Business - Confirmed reviews ALL
As regular customer being with your hotel,l was disappointed with your system,How come l using Agoda booking with your hotel l can get better rate then l show up personally in front of your reception and show myself,And make my booking in front of your staff? The rest Am fine,only this,l think you management should look into this issue.Thank you.
Customer review rating 4.5/5
Andy Families - Confirmed reviews ALL
Overroll all ok
Dear Andy J., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team
Customer review rating 4.0/5
Parman A. Families - Confirmed reviews ALL
Well located...friendly staff and ample breakfast spread... A spacious room.
Dear Zawiyah S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team
Poor communication but nice pool and room
TripAdvisor rating 3.0/5
QF1WORLD Families - TripAdvisor review
Stayed two nights over the weekend. Booked their deluxe suite premier floor with lounge access hoping to get upgraded one category up to their room with the jacuzzi under Gold member benefit. Unfortunately was declined for a reason being that they cannot upgrade member beyond junior suite. So I end up paying extra to try this room. The room is actually smaller than the original room i booked but it has an in-room semi- outdoor jacuzzi. The kids enjoy it very much. The bathroom is nice and good size too, but the original room I booked has better oversized bathroom. Breakfast at the restaurant is average but plenty of choice. The pool and the jacuzzi is what the kids enjoyed most. The premier lounge is quite good with nice atmosphere and not many people. Limited food offering but is a nice place to get comfortable with coffee and tea overlooking the pool area. At checkout I noticed that the guy in front of me who just checked in was briefed about the premier room benefits which incld laundry etc. I am disappointed that the check in lady did not disclose this benefit or any other benefit if any when i checked in. Overall its a pretty good stay for the family
Dear , QF1WORLD Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Jakarta Mangga Dua Square, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience team
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price