Hotel - Novotel Jakarta Mangga Dua Square
Novotel Hotel Novotel Hotel

Novotel Jakarta Mangga Dua Square Hotel

4.0/5 1,912 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO-HATTA INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

JAKARTA INTERNATIONAL EXPO5 km / 3 mi

Your meetings and events

Allow Novotel Jakarta Mangga Dua Square to provide expert guidance for your conference, meetings, and seminars. We care about your success, and our team are driven by your needs and desires. We can advise, organize, provide high tech equipment, and more.Our years of experience have let us build a great expertise in meetings organization.

Novotel Jakarta Mangga Dua Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOBA 15 m2 2 m 0 0 8 0 0
TERNATE 18 m2 2 m 0 0 12 0 0
BUGIS B 27 m2 2 m 24 15 18 15 20
IBAN 29 m2 2 m 0 0 12 0 0
SASAK 29 m2 2 m 0 0 12 0 0
KAJANG 30 m2 3 m 0 0 12 0 0
KUBU 30 m2 3 m 0 0 12 0 0
BADUY 33 m2 3 m 0 0 12 0 0
PUNAN 48 m2 2 m 30 15 15 20 20
ASMAT A 56 m2 2 m 40 20 24 30 30
ASMAT B 56 m2 2 m 0 0 24 0 30
GAYO 83 m2 2 m 80 30 40 40 70
ASMAT C 90 m2 2 m 0 0 40 0 50
BUGIS A 100 m2 2 m 110 45 50 63 80
SUNDA 103 m2 2 m 120 50 56 60 0
BUGIS 127 m2 2 m 150 50 60 80 100
ASMAT ABC 202 m2 2 m 240 90 90 120 150
BETAWI BALLROOM A 384 m2 7 m 340 80 90 200 200
BETAWI BALLROOM B 384 m2 7 m 340 80 90 200 200
BETAWI BALLROOM C 384 m2 7 m 250 60 70 150 100
BETAWI BALLROOM 1,152 m2 7 m 1000 0 0 600 640
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs..

  • 362 rooms
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 4,862 reviews

Our guest reviews for
Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,912 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Fouad Business - 14/02/2020 Confirmed reviews ALL
« Good location if you doing business in the area »

Checking need more attention and make sure male who handle checking is smiling even if it’s a mask

Victor Friends - 13/02/2020 Confirmed reviews ALL
« Wonderful stay with excellent benefits for platinum »

Fast check in, helpful and friendly staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your loyalty to Novotel Jakarta Mangga Dua square and sharing your experience during your visit. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Albert E. Friends - 05/02/2020 Confirmed reviews ALL
« Good Stay at Novotel »

Nice room after the renovations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. Thank you for your feed back regarding breakfast and restaurant ambiance, We will share this with our team especially Kitchen and Restaurant team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Muhammad F. Business - 05/02/2020 Confirmed reviews ALL
« Good stay. Spacious room »

Friendly staff. Interesting place to selfie at lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We are delighted to to know you had a good stay and love the ambiance of our lobby, Also knowing you enjoyed the hospitality of our team made us glad. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. It is such a pleasure for us to have you in our hotel and be at your services during your stay. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Maryam Business - 04/02/2020 Confirmed reviews ALL
« Good stay »

Very convenient for guest, the location is good and hotel is nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for staying at Novotel Jakarta mangga dua square and it’s a great delight to have been at your service. We are glad to know the strategic location of the hotel was very convenient for you as well as the room you stayed in. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Nina Families - 04/02/2020 Confirmed reviews ALL
« Good stay »

Nice staff, good breakfast, comfy bed, big swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Farahana Business - 04/02/2020 Confirmed reviews ALL
« Good hospitality shown »

Would like to say kudos for great hospitality and efficiency for Farhan front desk officer and ms rita from biz centre/ spa desk for her warm welcome during my stay. Since im in the travel industry working in the GDS, will be glad to promote yur property to our agencies. Overally my stay i would say its excellent ..no doubt.. kudos again guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for staying at Novotel Jakarta mangga dua square and it’s a great delight to have been at your service. We are glad to know that you had an enjoyable experience with us. We noticed you have posted a positive review on Tripadvisor as well, Thank you for the appreciation you have given to our team especially Farhan and Ria. For sure we will share this to them and also all of our team as an encouragement to keep continuously give the best service and quality. All of us are looking forward to welcoming you again in our hotel and hope you will have another memorable experience. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Wilson Families - 03/02/2020 Confirmed reviews ALL
« nice stay! well recomended. »

nice hotel. been staying here a few times. always good exprience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your loyalty to Novotel Jakarta Mangga Dua Square and sharing your experience during your visit. We are delighted to know that you always had a pleasant experience with us. However from the arrival score seems like you didn't satisfied with your check in experience. We will share this to all hotel team and especially Front Office team as we strive to keep continuously maintain our quality and services. It is such a pleasure to have you in our Hotel and all of us are looking forward to welcoming you again and create another memorable experience with us. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Sylvia Families - 29/01/2020 Confirmed reviews ALL
« I had a good stay! »

The check-in process was quick and done by Cyntia. She’s well-mannered and kind.

Cb Couples - 29/01/2020 Confirmed reviews ALL
« Well located, friendly staff, clean »

As always, convenient location, clean, friendly staff Upgraded room

Agus S. Families - 28/01/2020 Confirmed reviews ALL
« Always been a good stay »

Nothing to complaint for

Tito Families - 28/01/2020 Confirmed reviews ALL
« Tasteless Breakfast »

- late respond or lack of communication between front office and house keeping and I have to wait from 2pm to 3pm (actually we are arriving on 1.30 so they already know that we are ready to check in) - miscommunication from mall and hotel and makes me have to move from my room in level 5 to level 9 regarding on Drilling Sound. - tasteless Breakfast, just so so...only breakfast nothing more...just like I cant say "wow the sausage are good"... I hope the management take care of this especially the food...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua Square and gave us a review. We regret to know that your stay didn't met your expectations especially upon your arrival time. Please rest assured that we have shared this to all of our team especially Front office and Housekeeping team as an encouragement for us to be improved on that. We also would like to express our sincerest apologies for what you have encountered in your room to heard some noise and we understand that it was very unpleasant for you. Thank you for the feed back about our breakfast, It is very important as we strive to keep continuously maintain the quality of our services. All of us are looking forward to welcoming you again and hope we can serve you better to create another memorable experience with us in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

The L. Families - 28/01/2020 Confirmed reviews ALL
« Family favorite place to stay »

This is the umpteenth time we and the family here, and we are always satisfied with all the facilities and services provided. Thank you Novotel mangga dua ... see you on our next visit.

Seang S. N. Families - 28/01/2020 Confirmed reviews ALL
« well located »

Your staff were very friendly and helpful.

Paul W. Business - 27/01/2020 Confirmed reviews ALL
« good as always »

some minor problems but overall good

Business - 26/01/2020 TripAdvisor review
« Room for Improvement »

All good except for the level 7 passage to my room has stale smell did informed housekeeping but they just sprayed air freshener but the smell is still around. Also the passage way has no air condition too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EfongE, First of all thank you for visiting Novotel Jakarta mangga dua square and share your experience with us on Tripadvisor. We regret to know that your experience did not meet your expectation, We would share this to all of our team especially Housekeeping team to improve the quality of cleanliness. Regarding the air condition of corridor we also would share to our team as we strive to continuously maintain the quality of our services. Please accept our apologies for any kind of the inconveniences during your stay, Once again thank you for sharing your experience and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager.

Birbird Business - 25/01/2020 Confirmed reviews ALL
« all good »

nothing to describe, all perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Annie J. S. Couples - 25/01/2020 Confirmed reviews ALL
« Well located »

On The site said upon check in 2pm but when we came back at 5 or 6pm for room still not ready yet. Most all the time I come to Jakarta book hotel “ Novotel Gunung Sahari “. I hope will be improve in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua Square and gave us a review We are glad that the overall stay of yours was good. However we regret to know that your arrival experience did not meet your expectation. For sure We would share your review with all of our team as an encouragement to improve our quality and service especially queuing time at front desk. We apologies for any kind of the inconveniences you have encountered during your stay. It was certainly a pleasure for us to be at your service and all of us are looking forward to welcoming you again and hope we can serve you better in the future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Adnan M. Friends - 25/01/2020 Confirmed reviews ALL
« Well located..pleasant surrounding »

Enjoyable stay..esp the breakfast spread..many varieties of bfast items..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. Glad to know you had an enjoyable stay with us and the strategic location of our hotel was very convenient for you. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Anonymous Business - 22/01/2020 Confirmed reviews ALL
« Good stay »

Nice comfortable hotel room. Food good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We are very pleased to know that you had a pleasant stay with us. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

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