Novotel Jakarta Mangga Dua Square Hotel 4 stars

Customer review rating 4.3/5 4,949 reviews
Novotel Jakarta Mangga Dua Square
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+ 25 Services

Hotel extras

  • Newly renovated Olympic size swimming pool, guest rooms & Hotel facilities

  • Grand Ballroom up to 1,800 people.

  • 30 minutes' drive to Soekarna Hatta International Airport and Jakarta Golden Triangle

  • 10 minutes' drive to JIEXPO and Ancol Dreamland

  • First Food Exchange Restaurant in Indonesia

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • Air conditioned
  • SOEKARNO-HATTA INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420
jakarta
indonesia

Tel: +622162312800

Fax: (+62)21/62312900

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSJAKARTA :  ANCOL / KOTA MANGGA DUA

  • By plane

    SOEKARNO-HATTA INTL. AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    GAMBIR RAILWAY STATION At 5km / 3 miles

GPS :-6.138245, 106.831673

Your meetings and events

Allow Novotel Jakarta Mangga Dua Square to provide expert guidance for your conference, meetings, and seminars. We care about your success, and our team are driven by your needs and desires. We can advise, organize, provide high tech equipment, and more.Our years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Auditorium

  • Soundproof

  • Meeting room

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .

Accessible room

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Deluxe Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Deluxe Room Premier Floor 1 King Bed

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Deluxe Room Premier Floor 2 Single Beds

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Premier Room Premier Floor 1 King Bed

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Deluxe Premier Floor 1 King Bed

  • Max. number of persons: 4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Deluxe Suite

  • Max. number of persons: 4
  • Area: From 80
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Suite

  • Max. number of persons: 4
  • Area: From 105
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Junior Suite Premier Floor

  • Max. number of persons: 4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Deluxe Suite Premier Floor

  • Max. number of persons: 4
  • Area: From 90
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Jacuzzi Suite

  • Max. number of persons: 4
  • Area: From 71
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange offers Asian and international cuisine. Both buffet and a-la-carte are available

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

An intimate and friendly bar, serving a wide range of cocktails and mocktails. A variety of other beverages and snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,949 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,952 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Dissapointed

Customer review rating 4.3/5

Ho N. Families - 17/03/2020 Confirmed reviews ALL

No stay because of corona virus pandemi. Can't request delay my stay

Dear Valued Guest, Thank you for give us the feed back, First of all we regret to know that you had the inconveniences with your booking experiences. We are very sorry for what happened, We have reached you personally for our further details investigation and we have informed you regarding our further follow up. During this pandemic, We are really concern about our guest safety and well being are the top priority for us. Saying that, We are pleased to increase your flexibility to amend your reservation as long as till the upcoming through 30th of April 2020. Details refund process is now still on progress and for sure we will keep you update and get back to you as soon as possible when we got the result. Once again we thanked you for sharing your feed back and we are all looking forward to welcoming you in our Hotel, Hope you will have another better experience with us in the future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Comfortable and overall good experience

Customer review rating 4.3/5

Kho T. /. A. Families - 17/03/2020 Confirmed reviews ALL

Located near city, easy to look for food, nice and big room

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Well located

Customer review rating 4.3/5

Ida Business - 12/03/2020 Confirmed reviews ALL

Easy to go anywher to find food or shopping near by mall. Love the room nice and clean hotel.

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good Stay

Customer review rating 4.3/5

Tan E. W. Couples - 10/03/2020 Confirmed reviews ALL

Room size quite roomy Breakfast is good and there are many kind of food

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future Sincerely, Nathasya Koesman Asst.Guest Experience Manager

good

Customer review rating 4.3/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

very brief stay.it was plesant and friendly service

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Comfort

Customer review rating 4.3/5

Reo Couples - 04/03/2020 Confirmed reviews ALL

The luxury hotel in North Jakarta,i'm happy cause this place deserve anything what you want. Shooping,eating and many more. Thank you for the good service Best regards, Vandy

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good hotel for staycation

Customer review rating 4.3/5

Lilis S. Couples - 04/03/2020 Confirmed reviews ALL

Good hotel with completed facility, really nice for staycation because of the location very strategic.. Buffet breakfast nice, especially omelet station, they make great omelet (sultan made for us).. But check in little bit slow, overall all staff really nice and helpful.. Thank you novotel mangga dua for your hospitality..

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We are glad to know you had a great stay especially your breakfast experience served by our chef. However, There was one point we should highlight regarding arrival experience. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good stay! definitely will come back!

Customer review rating 4.3/5

Shafiq S. Couples - 04/03/2020 Confirmed reviews ALL

Well prepared, well located, good services, all staff are so nice!

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Very comfortable

Customer review rating 4.3/5

Anddrew Business - 04/03/2020 Confirmed reviews ALL

The room is nice, clean, quiet, and comfortable.

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

very well stay

Customer review rating 4.3/5

Abdulhadi Solo - 04/03/2020 Confirmed reviews ALL

everything is beautiful in this hotel from reception to rooms and facilities thank you so much for all .

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

location close to the office

Customer review rating 4.3/5

Susanto Families - 04/03/2020 Confirmed reviews ALL

very nice

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good stay

Customer review rating 4.3/5

Desy Families - 04/03/2020 Confirmed reviews ALL

Such a nice garden and pool, the staff that we’d chatting with (mr.zainal) was so kind and did such a good job. Other than that, the room was so nice and the bed is comfy too. For breakfast, the taste was okay. But i think there wasnt any special for the food. I mean, to improve, maybe adding some like healthy juices, oat pudding, or something like that would be better.

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. There are some point regarding your feedback about breakfast variety, For sure we will share this to our team especially Kitchen team as an encouragement to maintain our quality of service. Once again thank you for your kind appreciation to one of our staff Zainal, We will addressed to him and also all of team to keep motivate us deliver the best service. It was such a pleasure for us to have you in our hotel and be at your service during your stay, We are all looking forward to welcoming you again and create another memorable stay with us. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Comfortable event and stay

Customer review rating 4.3/5

Anonymous Business - 01/03/2020 Confirmed reviews ALL

Nice, recommended hotel to stay.

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Satisfied

Customer review rating 4.3/5

Gunawan Solo - 01/03/2020 Confirmed reviews ALL

Very good hotel facilities in a strategic location near to airport about 1 hour to go.

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Enjoyable stay

Customer review rating 4.3/5

James L. Business - 01/03/2020 Confirmed reviews ALL

We arrived early, and reception was great from start to end. Thebday started with receiving a welcome email with invitation to an evening event. A nice welcome at the reception counter on level 8. Followed by smooth check in. And a nice surprise in the room by the chamber maid. Thank you all for a memorable stay.

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We are glad to know that you had a great experience with us since the day you arrived till the room you stayed in could give you comfort. Thank you for joining our cocktail event, It was such an honor to us to be at your service during the day. For sure we will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. We are all looking forward to welcoming you again in our Hotel and hope you will have another more memorable experience with us. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good value for money

Customer review rating 4.3/5

Saburo Business - 01/03/2020 Confirmed reviews ALL

The Barman who served me in the evening of Friday night in the hotel bar was very friendly and helpful!

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. Thank you for your kind appreciation to our team at the Bar, For sure we will share this with our team and it will motivate and encourage us to keep continuously give the best service and quality. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Great Stay with Nice Service

Customer review rating 4.3/5

Megawati Families - 29/02/2020 Confirmed reviews ALL

Room was clean and big, check in process very quick, recommended hotel

Customer review rating 4.3/5

Sylvia Couples - 26/02/2020 Confirmed reviews ALL

When I and my husband checked in at hotel and enter our room, there was no soap, shower cap, etc in shower room. I had to call room service to provide. lamp on Side table can not be turned off, so the lamp should be took off when we're about to sleep :( bed cover is dirty :( bath towel is dirty as well :(

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua Square and share your experience with us. We are totally regret to know your stay didn't met the expectations and there are some point we should highlight regarding the quality of cleanliness and room facilities. Please rest assured that we have shared to our team especially housekeeping and engineering team as an encouragement to improve the quality and services. We apologize for any kind of the inconveniences you may have encountered during your stay. It was such a pleasure to have you in our hotel and be at your service during your stay. We are all looking forward to welcoming you again in our hotel and we hope you can create another more memorable experience with us in the future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Comfotable place and good service

Customer review rating 4.3/5

Anonymous Solo - 26/02/2020 Confirmed reviews ALL

No negative comment from my side. Overall is satisfactory.

A very good location

Customer review rating 4.3/5

Farrahassib A. R. Families - 26/02/2020 Confirmed reviews ALL

The staff was so helpful and given us a cer warm welcome n assistance we hope for

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