Hotel - Mercure Milano Centro
Mercure Hotel Mercure Hotel

Mercure Milano Centro

4.0/5 851 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Private indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:30/17:00-21:00
    • Opening hours : Week-end 07:00-11:30/17:00-21:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

The hotel boasts an inviting and elegant meeting room, with free WIFI access and air conditioning, ideal for meetings of 5 to 25 people. Our team of staff is available to help guests create personalized packages to suit their needs.

Mercure Milano Centro Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CARNITI 32 m2 3 m 20 15 20 20 0
    • Flipchart
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

  • 32 rooms
  • 32 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 1,361 reviews

Our guest reviews for
Mercure Milano Centro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 851 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 16/02/2020 Confirmed reviews ALL
« Very good stay, super nice staff »

As usual the Mercure Milano Centro’s staff gave me an excellent welcome and made sure I had everything I needed. This, added to the hotel’s central location, is perfect for me. One advice though: as you are renovating this hotel, please make sure the bathroom windows are as soundproof as the other windows and that the bathroom blinds are larger than the actual window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., it has been a great pleasure to host You once again in our Hotel. We really appreciate Your comments regarding Your stay at the Mercure Milano Centro; we will treasure Your opinions about the windows for the building renovation. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Hemant Business - 10/02/2020 Confirmed reviews ALL
« Well located »

The hotel is quite centrally located and well connected with the metro service right next to it also serves a very well defined breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Matthew B. Business - 27/01/2020 Confirmed reviews ALL
« Another nice stay at the Mercure Milan »

The front desk support was outstanding and helped me with additional needs. They also upgraded my room the next day after I checked in when it became available. They really made me feel like a valued guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Joanne Couples - 21/01/2020 Confirmed reviews ALL
« Very good location and nice breakfast »

Very good location and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We inform You that rooms will be improved thanks to building renovation that will take place next summer. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Xavier T. Business - 15/01/2020 Confirmed reviews ALL
« MUY COMODO »

FACIL Y RAPIDO CHECK IN Y CHECK OUT. HABITACION FUNCIONAL Y AGRADABLE. SITUACION IDEAL.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Le agradecemos enormemente Sus comentarios en relación a Su estancia en Mercure Milano Centro. Es siempre un placer recibir comentarios positivos, haremos extensivos Sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. AgradeciéndoLe una vez mas que haya compartido Su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Stefano Contini Reception Hotel Mercure Milano Centro

Hans-joachim E. Couples - 14/01/2020 Confirmed reviews ALL
« Friendly personnel »

Rooms a little dark and small Very good city centre position A Little extensive in total But: very friendly and helpful personnel !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We inform You that next summer the Hotel will be closed for building renovation and the rooms will be more operational. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

C. L. D. C. B. Couples - 10/01/2020 Confirmed reviews ALL
« It should be as it used to be »

As per the last few years we have been using this Hotel every time we visit Milano. It is like our home in this city because we very much like its location and also because we are very familiar with all located in the surrounded area, which is fact is close to every single place you would like to visit. Besides of it, we really like the team that works in this hotel, they are gentle, very professional and specially helpful. However, the Hotel needs and update in the whole infrastructure but mostly in their rooms that are starting to be a bit deteriorated and old fashion with some equipment that don't work in the way it used to. We hope to come back to this Hotel again but certainly it is absolutely necessary to make immediate improvements for a more comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lopez de Castillla, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take this opportunity to inform You that next summer the Hotel will be closed for building renovation, in order to offer our Guests more efficient services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Charisse P. Families - 08/01/2020 Confirmed reviews ALL
« New Year at Milan »

Great location, friendly and helpful staff, comfortable stay, clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience, we hope to host You again in the future. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Octavian Families - 06/01/2020 Confirmed reviews ALL
« Excellent service and location »

Very positive, including service, cleanness, attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Joseph O. Couples - 28/12/2019 Confirmed reviews ALL
« Hard bed, noisy tiny room. »

They're was Street people telling all good of the night. Mt wife and I got numb arms and fingers because the bed was so hard and the room was tiny. The advertised images made it look much larger then it was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., thank You for taking Your time to tell us about Your experience at the Mercure Milano Centro. We would have been glad to solve the problems with you directly when You faced them. About the room You booked, it was a Superior Double room and so You received. It is a room of 20 square meters facing both Oberdan Square and Corso Buenos Aires, with a great view of one of the most important and historical squares of Milan. Almost every guest of Mercure Milano Centro appreciates the wi-fi line we offer for free, we would like to know what kind of problems You faced about that. We hope to see You again in our Hotel and we wish You a happy new year. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Polina N. Couples - 19/12/2019 Confirmed reviews ALL
« Professional friendly staff and Perfect location »

This was very pleasant stay for a long weekend for a couple. We are thankful for an awesome assistance from the hotel staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Cj Couples - 18/12/2019 Confirmed reviews ALL
« GREAT STAY! »

Great service, wonderful spacious room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Sophia C. Business - 14/12/2019 Confirmed reviews ALL
« Excellent service by all people in Mercure Milano Centro!! »

As always I receive a very warm welcome from all people in this hotel. Even if the hotel needs to be renovated all personnel makes everything possible to satisfy us. I do hope that all the people will be there always!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Business - 09/12/2019 TripAdvisor review
« Absolutely lack of customer care »

Great location near the city center . I chose it because it is the only 4 star hotel in Milan from Accor . Unfortunately it doesn’t deserve neither satisfy any 4 start criteria : absolutely lack of client care , poor breakfast as assortiment and quality, old furniture, no restaurant , few choice of tv channels , super noise room heating , no “Accor fidelity Programme. “ benefit offered . I hope Accor will review the hotel category and will open a decent hotel in Milani, otherwise I will change chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank You for leaving a review about Your stay at Hotel Mercure Milano Centro. We also thank You for coming for the fifth time at our Hotel, even if the services do not satisfy You. Customer care is the strength of our staff, for which we always receive very positive reviews. We will treasure Your considerations to improve the quality of our breakfast service; it is necessary to advise You that, since Mercure Milano Centro is an ancient Milanese building, the planimetry is not a modern one and that is why, at the moment, there is no room for a restaurant. Moreover, we are sorry because You did not entertain with any of our 54 TV channels. As for the noise of the heating system, we did not receive any reports of a necessary intervention from Your side; our maintenance technician would have been glad to fix the problem as quickly as possible. Finally, as in Your previous stays, You received the "Welcome Drink" set aside for Accor members. We hope to see You again in our Hotel. Please accept my best regards, Stefano Contini Reception Hotel Mercure Milano Centro

Gregory D. Business - 08/12/2019 Confirmed reviews ALL
« Very efficient service »

Very efficient check-in, check-out, all you need at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Gustavo Solo - 03/12/2019 Confirmed reviews ALL
« Great Option in Milan »

+ Very close to the Historical Center. Walking distance from virtually anything. And 50 meters from the Metro station. + Very well kept. Old historical building but fully updated for all modern comforts. + Very helpful and polite staff. + reasonable price for the location. - Being a small hotel, it's often fully booked and late checkouts are not given.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Jerry H. Couples - 02/12/2019 Confirmed reviews ALL
« Mr Jeremy h. »

All clean and functional with a great location for the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Paul Couples - 26/11/2019 Confirmed reviews ALL
« Great location »

Very helpful staff and terrific location for visiting Milan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Andreas M. Business - 24/11/2019 Confirmed reviews ALL
« All well in Milano »

As expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Mike Couples - 22/11/2019 Confirmed reviews ALL
« Tidy, convenient. »

Room 306 was spacious and clean, but subject to quite a lot of noise from the street. But no noise from adjacent rooms. The lift is small and slow. Breakfast was not as good as I have had in some Ibis hotels, and the 'Welcome Drink' is laughable - a selection from the very, very limited drinks in the minibar. The proximity of the Metro is very convenient, but generates a kind of low rumbking noise in the hotel. Staff are very, very friendly and exceptionally helpful. But, overall, this feels like a three-star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., first of all thank You for leaving a review on Your stay at the Mercure Milano Centro. Our Hotel is located in a historic square, which is also crucial for city traffic and, due to the proximity to the center of Milan, the street noise could be a bit higher. Mercure Milano Centro is an ancient Milanese building, that is the reason why we do not have a bar to offer our Guests the “Welcome Drink” and a wider elevator. Anyway, Guests can find lots of coffee bars and Italian restaurants in the neighborhood of the Hotel. We look forward to seeing You again, in order to offer You always a better service. Please accept my best regards, Stefano Contini Reception Hotel Mercure Milano Centro

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