WIFI/Internet Access- North Peripheral Access Exit 5
- Free private parking
- "Citis" streetcar station, direct access to downtown
- Setting up a new elevator
- BeIN Sports TV Channels in all rooms
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private outdoor parking
- Bus/coach parking area
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- Pets allowed
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 9AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
- Shoe shine machine
Hotel location
2 Place Boston
Citis
14200
herouville saint clair
france
- HEROUVILLE-ST-CLAIR/VENOIX : 8, CITIS
- COTE DE NACRE : EXIT 5, DOUVRES
- HEROUVILLE-ST-CLAIR : A, CITIS
- CAEN CARPIQUET At 8.9km / 5.53 miles
- CHARLES DE GAULLE At 280km / 173.98 miles
- OUISTREHAM At 14km / 8.7 miles
GPS : 49.212166, -0.356508
Companies and event centres nearby
Congress centre
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| QUATRANS | 25 m2 | 2 m | 0 | 12 | 12 | 0 | 0 |
| VENDEUVRE | 25 m2 | 2 m | 19 | 10 | 19 | 0 | 0 |
| GARDIN | 35 m2 | 2 m | 30 | 12 | 30 | 15 | 10 |
| ESCOVILLE | 45 m2 | 2 m | 40 | 15 | 40 | 20 | 20 |
| VENOIX | 55 m2 | 2 m | 50 | 20 | 50 | 20 | 0 |
| BEAULIEU | 65 m2 | 2 m | 60 | 23 | 23 | 20 | 30 |
| PRAIRIE | 100 m2 | 2 m | 100 | 35 | 100 | 50 | 60 |
| VAUCELLES | 100 m2 | 2 m | 100 | 35 | 100 | 50 | 60 |
| VAUGUEUX | 100 m2 | 2 m | 100 | 35 | 100 | 50 | 60 |
| CITIS-VAUCELLES/VAUGUEUX/PRAIRIE | 300 m2 | 2 m | 300 | 60 | 300 | 120 | 180 |
Our rooms
At the Mercure Caen Côte de Nacre, you sleep in spacious, air-conditioned rooms equipped with free Wi-Fi.
Classic Room with 1 double bed
Air-conditioned room with double bed and duvet, flat-screen television with international channels, free WIFI, tea and coffee-making facilities, walk-in shower and hairdryer.
Standard Room with 2 single beds
Air-conditioned room with twin beds and duvets, flat-screen television with international channels, free WIFI, tea and coffee-making facilities, walk-in shower and hairdryer
Classic Room with 3 single beds
Air-conditioned room with 3 single beds and duvets, flat-screen television with international channels, free WIFI, tea and coffee-making facilities, walk-in shower and hairdryer
Privilege Room with 1 double bed
Experience our luxury room, which features upscale bedding, a range of complimentary items, Nespresso coffee machine and other little details to ensure the perfect stay, whether it's for business or leisure.
- 88 rooms
- 100% non-smoking hotel
- 3 rooms for people with reduced mobility
- Baby bed
Our restaurants and bars
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Our restaurant is open every day except public holidays, Friday evenings, and Saturday and Sunday lunchtimes.Light snacks are available at the bar or in your room.
- Mon
- Tue
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- Thurs
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- Sat
- Sun
- Mon
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The modern "Le Resto d'à Côté" bar is open every day.
Our guest reviews for
Mercure Caen Côte de Nacre Herouville Saint Clair Hotel
100% genuine reviews from our guests
Find out more
Monsieur B., C'est toujours un plaisir de vous lire, et nous sommes ravis que chacun de vos séjours soit à la hauteur de vos attentes. A bientôt, Marion Chef de réception
Dear TIMOTHY W., Thank you very much for sharing your experience in our hotel. We do everything we can to satisfy our customers, and we're delighted that you're part of it. We note your comment about the parking barrier, and we are sorry if this disturbed you. We hope to welcome you soon again, Sincerely, Marion Front office manager
Dear 259davidh, Thank you very much for your positive comments about our hotel. We are pleased to learn that you enjoy each of your stays. Indeed, our hotel is well located for people who use the ferry. We hope to welcome you soon during your next trip. Marion Front office manager
Dear THOMAS M., Thank you very much for your positive feedback about the hotel and the staff. It was a great pleasure to welcome you. We take care to offer you the best welcome, at any time of the day and night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Front office manager
Dear KATHRYN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome, General manager
Dear DEREK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie, Accomodation manager
Dear PAUL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie, Accomodation manager
Hello W6497NVannew, We are sorry for your stay to meet your expectations. We have an ideal location 10 minutes from Caen and the sea. Our restaurant "Le Resto d'à Côté" offers a seasonal menu developed by Teddy and his team. You had breakfast, you certainly noticed our regional selection, excellent to start the day off right. Best regards, Jérome, General manager
Dear ANNE W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérome FONTAINE DIrecteur
Dear ELIZABETH L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur
Hello GeoffreyH350 Thank you for sharing your experience at Mercure Caen Côte de Nacre. We are sorry that you did not find the hotel quickly. Hotel Mercure 2 place Boston 14200 Hérouville Saint Clair is the exit n ° 5 on the northern periphery that must be taken. We have directional arrows on the city of Hérouville Saint Clair but unfortunately we are denied on that of Caen. See you soon Jérome
Dear NICOLAS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our Mercure hotel is glad to introduce you to its new range of Rêve de Miel by Nuxe amenities. Concerning ice, reception is open 24 hours and can give you ice on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur
Dear PIPPA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize concerning the room at your check-in, but the most important is that we found a quickly solution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur
Dear ANDREW B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur
Dear 625graham, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie, Accomodation Manager
Dear ANABELA V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The day of your arrival, our lift was in maintenance, for security reasons. Our team remains at your all disposal to carry your luggage. We made a point with the staff at the front desk and reviewed the hospitality procedures together. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear KATHRYN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear JOHN P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You made a reservation by web accor it should have integrated directly to the rate you have selected. Following a computer bug, the price has been changed. It took a little while to analyze this malfunction and you paid the right price. We are still sorry for the time it took. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérome FONTAINE DIrecteur
Dear CLAY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur
Dear Ms and Mr GRAHAM N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
