Hotel - Hotel Mercure Graz City
Mercure Hotel Mercure Hotel

Hotel Mercure Graz City

4.0/5 953 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AGFA0.8 km / 0.5 mi AVL LIST0.3 km / 0.19 mi INFINEON TECHNOLOGIES1 km / 0.62 mi MAGNA STEYR10 km / 6.21 mi SPAR AG2.5 km / 1.55 mi
ANDRITZ AG3 km / 1.86 mi EVG / AVI10 km / 6.21 mi JOHNSON CONTROLS10 km / 6.21 mi ORF LANDESSTUDIO4 km / 2.49 mi

Congress centre

CONGRESSHAUS GRAZ0.8 km / 0.5 mi

Exhibition centre

GRAZER MESSE3.5 km / 2.17 mi

Your meetings and events

The exclusive conference room seats up to 25 people and is ideal for intimate conferences. The room is fully air-conditioned with state-of-the-art technology and panoramic views over Lendplatz square.

Hotel Mercure Graz City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 75 m2 3 m 40 25 40 25 0
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

To suit your taste and needs, choose from comfortable Standard Rooms, exquisitely appointed Mercure Privilege Rooms and elegant Junior Suites for work and relaxation.

  • 143 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Full kitchen
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 116 reviews

Our guest reviews for
Hotel Mercure Graz City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 953 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
kpjkrajewski Couples - 14/09/2019 TripAdvisor review
« Minor problems with parking on arrival »

There is one minor problem about this hotel: if one comes with car only on arrival one realizes that it is impossible to drive to the entrance, as it is located in pedestrian zone. On realizing this one strats a nervous serach for parking place near by (what is not impossible), because one may not know that from the other side there is no problem with entering garage. I think there should be some clear extra information on this for the guests.

Family - 22/07/2019 TripAdvisor review
« Perfect stay »

We like this hotel very much. We have been there many times. The Hotel is nice, clear. The rooms are quite large. They always give us the rooms, that we ask for. The guests can use the Apple computers in the hall for free. The hotel is close to the Schlossberg, the river Mur, the inner city and the Bauernmarkt. It's always a pleasure to be there. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear petra275! Thank you very mcuh for your great review :-) Best regards from Graz, René Pagitz Assistant Manager

Business - 18/07/2019 TripAdvisor review
« Graz »

Nice property, close to historic city center. Room was nice and relatively roomy. The bath facility was one that most Americans would appreciate. Breakfast area had a nice selection of foods and the area was bright an sunny.

Business - 11/07/2019 TripAdvisor review
« Mercure Graz provided good grounds for my stay »

Staying at Mercure Graz added to relaxed and pleasant stay at Graz. Hotel staff very friendly and efficient, room sufficient,breakfast satisfactory, location very good with walking distance from the very center and safe and handy surroundings.

Business - 21/05/2019 TripAdvisor review
« Kurz Reise in Graz »

The fitness centre is too small. I will come back and you’ll like to use the Sauna in the morning from 6:00 to 8:00. or to 7:00. The Sauna is now only open in the evening or after 8:00 AM, which is useless for people who are visiting for work.

Friends getaway - 10/04/2019 TripAdvisor review
« Very Pleasant Return to Graz »

I returned to Graz for a class reunion and stayed again at the Mercure Graz City. The service was excellent as usual, including offering a complementary upgrade and late check-out. The room was spacious and clean, with the only minor complaint that it was a bit hot with no way to control the temperature. The breakfast buffet offered a good selection of hot and cold items, good bread, freshly brewed coffee and tea and several tasty juices. I will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, René Pagitz

Couples - 19/02/2019 TripAdvisor review
« Value for money »

Mercure Graz City hotel offers real value for money. It is perfectly placed on Lend-platz and is equiped with everything necessary for a cosy stay in Graz. Didn't had breakfast in the hotel but it certainly looked yummy to me. Highly recommendable place in Graz!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan Š! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, René Pagitz

Paul W. Business - 08/01/2019 Confirmed reviews ALL
« Mr. W. »

Very good hotel is really nice in a good location and the staff were nice and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., we very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

Couples - 29/11/2018 TripAdvisor review
« Best staff ever. »

Of all the hotels we have stayed at in the last four weeks of our European trip the staff in this hotel was the best Happy, helpful staff all through our stay of three nights. The hotel was also very good.Thanks to everyone.

Business - 09/11/2018 TripAdvisor review
« Had a great rest »

Nicely furnished hotel with very friendly and efficient staff. Underground parking is convenient but not cheap. Excellent mattresses. Everything is in good condition and clean. Have not tried the breakfast.

Business - 29/07/2018 TripAdvisor review
« Consistent Excellence »

This hotel is one of the few hotels that does three very important things every hotel should do. 1. This hotel has demonstrated time and time again that it seeks to better itself. The hotel is no more than 13 years old and it's been recently rennovated. Compared with other hotels that I've stayed at, this is unheard of. I congratulate the management team that decided to undertake this endeavor. 2. This hotel provides consistent service. I go to this hotel at least once a month and I've never been dissapointed by the hotel receding in service. The quality of the establishment and the service provided by the whole staff has always met my standard. Having been a repeat customer at other hotels, I've found that this isn't an easy thing to do. 3. The staff recognizes their repeat customers. This simple step of taking the time and effort to remember a customer goes a VERY long way in feeling welcomed. Without a doubt, I feel welcomed at this hotel and I look forward to more nights. Great job!

Anonymous Business - 17/06/2018 Confirmed reviews ALL
« Nice hotel in the heart of the city »

I could sleep very well. The breakfast is superior. The staff is polite, helpful and capable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We appreciate your comments regarding your stay at the Hotel Mercure Graz City very much. It is always a pleasure to receive positive feedback. I will share your comments with all our team members and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

Business - 16/06/2018 TripAdvisor review
« good hotel with quick service »

The hotel is located at the nice area and near the shopping and tourist attraction. The service is quick both check in and out. The staff is kind and helpful. The cleanliness of the room is ok and all stubs in the bathroom are sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paisan K, thank you for your time to write about your last stay with us and for your rating. It would be great if we get the possibility to fully convince you of our service at your next stay and I can absolutely recommend one of our new Privilege-Rooms or Executive-Suites to you which, I am sure, will impress you for a perfect rating. Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Family - 09/06/2018 TripAdvisor review
« Absolutely Pleasant Stay »

The hotel is nice and clean. Very close to the main square, it is about a 15-minute comfortable walk. The area between the hotel and the downtown hotel is also fine; there are a lot of bars, cafes and restaurants. Everybody was friendly and helpful, The room is comfortable, the bed is ok, with the exception of the polyester duvet, the bathroom is large and well-equipped. Our room overlooking the kind of inner court was absolutely quiet. Housekeeping was impeccable. Breakfast room is spacious and the food is excellent, a great variety of hot and cold things, danishes, juices and fruits. At the end of a long trip and many different kinds of accommodation this was a perfect choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter543for, thank you very much for your rating and for your time to write about your impressions of your stay with us. It is my pleasure to read that you absolutely enjoyed your time in Graz and sprecially your room and our breakfast buffet. Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Couples - 11/02/2018 TripAdvisor review
« Most modern Mercure I have seen »

Have been stayed for 2 nights. Very friendly staff. We have stayed in Privelagge room - the most modern and nice Mercure I have seen. Was very enjoying the stay. Parking facilities are good and a lot of space. Sauna was very clean and comfortable to use. I had a chance to use gym area. There are nice equipment available. Thanks a lot for such pleasant stay.

Business - 28/01/2018 TripAdvisor review
« Need a new look »

Well situated but not very nice hotel. Rooms need a refresh style and the menu is too short. Mercure brand should take care of its image. We are in 2018 and you feel like in the 80'. Breakfast is ok with a little too much stress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verdunois, thank you very much for your time to write and for sharing your impressions of your last stay! I am very sorry that you did not like the style of the hotel (built 2005). For your next stay I would like to recommend one of our new built privilege rooms or one of our suites which have been built and opened in 2017/2018 because those are of course equipped different to our standard rooms and also have a differnet look of course. Please note that we also offer breakfast in the rooms if you would prefer an absolutely stressless breakfast during you next stay! Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Business - 24/10/2017 TripAdvisor review
« A very good business hotel »

I stay regularly in this hotel and I am generally satisfied there. Currently there is a reconstruction ongoing but unlike during my last stay, it is not noisy and disturbing at all. I really enjoy the comfort of the rooms, the choice at the breakfast and the high level and commitment of the staff.

Family - 22/10/2017 TripAdvisor review
« Great friendly location »

We had a very pleasant stay. The lady at the front spoke perfect English. She circled all the places of interest on the map. Our complimentary cocktail came with a lovely smile and delicious olives wrapped in prosciutto!!! My room had the scaffolding on it so privacy was a problem. However my brother and his wife were fine but were woken up by the workmen, There was no apology for the disturbances when we arrived. The hotel was a little harder to find due to the scaffolding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanda T, thank you very much for writing about your last stay and for all your pleasant comments! It is my pleasure to read that you felt welcome & comfortable and also I would like to apology now for the inconveniences caused by the workmen during your stay. Looking forward to welcoming you soon again (also with a welcome drink again ;)) Best regards, Alexander Mitgutsch Assistant Manager

Solo travel - 28/09/2017 TripAdvisor review
« Good hotel in a convenient location »

I returned to this hotel for a 2-night stay to visit friends. The hotel is very conveniently located and is well maintained, even during the currently ongoing constructions (expansions). I would certainly stay there again.

Business - 13/09/2017 TripAdvisor review
« Only because the personnel was *extremely* kind »

Introduction: I'm used to sleep in hostel, and not to go around and spend night in this kind of fancy hotel, so you know what's the level of my tolerance and flexibility, normally. Point is that, they are making renovation works on the facade.The first day I was waken up by drills on my head at 07.30 a.m. I asked to change room in the morning, and they gave me another one, close by. I went up, made my bag, moved it from one room to another and left for the conference I had to attend. The second room was slightly quieter, but when I tried to have a rest in the afternoon again unbearable noises. I had asked to be moved the farthest away from the noise but they told me "If tomorrow morning you still have problems come down and we will solve it." Luckily I could be able to "test" the room before risking to be waken up again by drill the day after. The third room was ok to sleep into but only with earplugs. They should really tell people beforehand of this works, and/or make a discount and/or offer other services. Tell people beforehand so either I don't come, or I ask for a specific room, or I know that there are works, at the bare minimum.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates