Hotel Mercure Graz City 4 stars

Customer review rating 4.6/5 126 reviews

Hotel Mercure Graz City
See on a map
+ 19 Services

Hotel extras

  • In the center of Graz, only a few minutes' walk from the old town

  • Free WIFI throughout the hotel

  • Public parking garage (charges apply) with direct access to the hotel

  • Sauna, infrared booth and gym area free of charge

  • All rooms are equipped with air conditioning

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AMPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Graz City

Lendplatz 36- 37
8020
graz
austria

Tel: +43316751405

Fax: (+43)316/751405555

Check-in from 15h00

Check out up to 12h00

  • 40 :  LENDPLATZ

  • By plane

    GRAZ THALERHOF At 10km / 6.21 miles

  • By car

    A9 GRAZ NORD At 3km / 1.86 miles

  • By train

    GRAZ HAUPTBAHNHOF At 0.9km / 0.56 miles

GPS :47.075346, 15.430673

Companies

  • AGFA 0.8 km / 0.5 mi
  • ANDRITZ AG 3.0 km / 1.86 mi
  • AVL LIST 0.3 km / 0.19 mi
  • EVG / AVI 10.0 km / 6.21 mi
  • INFINEON TECHNOLOGIES 1.0 km / 0.62 mi
  • JOHNSON CONTROLS 10.0 km / 6.21 mi
  • MAGNA STEYR 10.0 km / 6.21 mi
  • ORF LANDESSTUDIO 4.0 km / 2.49 mi
  • SPAR AG 2.5 km / 1.55 mi
Companies

Your meetings and events

The exclusive conference room seats up to 25 people and is ideal for intimate conferences. The room is fully air-conditioned with state-of-the-art technology and panoramic views over Lendplatz square.

meeting room

From 1 to 40 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

To suit your taste and needs, choose from comfortable Standard Rooms, exquisitely appointed Mercure Privilege Rooms and elegant Junior Suites for work and relaxation.

Standard Room with one double bed or twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

OMEGA

Non contractual photo

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Graz City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

126 reviews

tripadvisor

TripAdvisor Rating 4.0/5

974 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Top

Customer review rating 4.6/5

Anonymous Friends - 24/02/2020 Confirmed reviews ALL

Alles bestens

Sehr geehrter Herr L.! Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hotel Mercure Graz City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, René Pagitz Assistant Manager

Always nice

TripAdvisor rating 4.0/5

AlexanderAbramov Business - 26/01/2020 TripAdvisor review

I have regular business trips to Graz and never changed Mercure to any other hotels after my first try. The hotel delivers high quality service in years. There's nothing to complain for: nice competent personnel, nice location, nice clean and comfortable rooms, nice breakfasts, and many more.

Very cosy and modern hotel in city centre

TripAdvisor rating 4.0/5

Kinga J Family - 11/01/2020 TripAdvisor review

Had the superior room w coffee machine and free minibar, an excellent choice. A very varied breakfast. Good parking facility. Easy access to main sigths. Very comfortable bed. Smooths communication, when requested we were immediatly provided w 2 rooms next to each other.

Dear Kinga J! Thank you for taking the time to tell us about your experience at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback! We hope to welcome you back to our hotel very soon! Best regards from Graz, René Pagitz - Assistant Manager

Minor problems with parking on arrival

TripAdvisor rating 4.0/5

kpjkrajewski Couples - 14/09/2019 TripAdvisor review

There is one minor problem about this hotel: if one comes with car only on arrival one realizes that it is impossible to drive to the entrance, as it is located in pedestrian zone. On realizing this one strats a nervous serach for parking place near by (what is not impossible), because one may not know that from the other side there is no problem with entering garage. I think there should be some clear extra information on this for the guests.

Perfect stay

TripAdvisor rating 4.0/5

petra275 Family - 22/07/2019 TripAdvisor review

We like this hotel very much. We have been there many times. The Hotel is nice, clear. The rooms are quite large. They always give us the rooms, that we ask for. The guests can use the Apple computers in the hall for free. The hotel is close to the Schlossberg, the river Mur, the inner city and the Bauernmarkt. It's always a pleasure to be there. :)

Dear petra275! Thank you very mcuh for your great review :-) Best regards from Graz, René Pagitz Assistant Manager

Graz

TripAdvisor rating 4.0/5

DougK829 Business - 18/07/2019 TripAdvisor review

Nice property, close to historic city center. Room was nice and relatively roomy. The bath facility was one that most Americans would appreciate. Breakfast area had a nice selection of foods and the area was bright an sunny.

Mercure Graz provided good grounds for my stay

TripAdvisor rating 4.0/5

AlexFrag2019 Business - 11/07/2019 TripAdvisor review

Staying at Mercure Graz added to relaxed and pleasant stay at Graz. Hotel staff very friendly and efficient, room sufficient,breakfast satisfactory, location very good with walking distance from the very center and safe and handy surroundings.

Kurz Reise in Graz

TripAdvisor rating 4.0/5

Venture36970379918 Business - 21/05/2019 TripAdvisor review

The fitness centre is too small. I will come back and you’ll like to use the Sauna in the morning from 6:00 to 8:00. or to 7:00. The Sauna is now only open in the evening or after 8:00 AM, which is useless for people who are visiting for work.

Very Pleasant Return to Graz

TripAdvisor rating 4.0/5

Peter M Friends getaway - 10/04/2019 TripAdvisor review

I returned to Graz for a class reunion and stayed again at the Mercure Graz City. The service was excellent as usual, including offering a complementary upgrade and late check-out. The room was spacious and clean, with the only minor complaint that it was a bit hot with no way to control the temperature. The breakfast buffet offered a good selection of hot and cold items, good bread, freshly brewed coffee and tea and several tasty juices. I will definitely return.

Dear Peter M! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, René Pagitz

Value for money

TripAdvisor rating 4.0/5

Ivan Š Couples - 19/02/2019 TripAdvisor review

Mercure Graz City hotel offers real value for money. It is perfectly placed on Lend-platz and is equiped with everything necessary for a cosy stay in Graz. Didn't had breakfast in the hotel but it certainly looked yummy to me. Highly recommendable place in Graz!

Dear Ivan Š! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, René Pagitz

Mr. W.

Customer review rating 4.6/5

Paul W. Business - 08/01/2019 Confirmed reviews ALL

Very good hotel is really nice in a good location and the staff were nice and very helpful

Dear Mr. W., we very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

Best staff ever.

TripAdvisor rating 4.0/5

kfn5 Couples - 29/11/2018 TripAdvisor review

Of all the hotels we have stayed at in the last four weeks of our European trip the staff in this hotel was the best Happy, helpful staff all through our stay of three nights. The hotel was also very good.Thanks to everyone.

Had a great rest

TripAdvisor rating 4.0/5

Bertram A Business - 09/11/2018 TripAdvisor review

Nicely furnished hotel with very friendly and efficient staff. Underground parking is convenient but not cheap. Excellent mattresses. Everything is in good condition and clean. Have not tried the breakfast.

Consistent Excellence

TripAdvisor rating 4.0/5

anthonyvogt Business - 29/07/2018 TripAdvisor review

This hotel is one of the few hotels that does three very important things every hotel should do. 1. This hotel has demonstrated time and time again that it seeks to better itself. The hotel is no more than 13 years old and it's been recently rennovated. Compared with other hotels that I've stayed at, this is unheard of. I congratulate the management team that decided to undertake this endeavor. 2. This hotel provides consistent service. I go to this hotel at least once a month and I've never been dissapointed by the hotel receding in service. The quality of the establishment and the service provided by the whole staff has always met my standard. Having been a repeat customer at other hotels, I've found that this isn't an easy thing to do. 3. The staff recognizes their repeat customers. This simple step of taking the time and effort to remember a customer goes a VERY long way in feeling welcomed. Without a doubt, I feel welcomed at this hotel and I look forward to more nights. Great job!

Nice hotel in the heart of the city

Customer review rating 4.6/5

Anonymous Business - 17/06/2018 Confirmed reviews ALL

I could sleep very well. The breakfast is superior. The staff is polite, helpful and capable.

Dear Mr. T., We appreciate your comments regarding your stay at the Hotel Mercure Graz City very much. It is always a pleasure to receive positive feedback. I will share your comments with all our team members and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

good hotel with quick service

TripAdvisor rating 4.0/5

Paisan K Business - 16/06/2018 TripAdvisor review

The hotel is located at the nice area and near the shopping and tourist attraction. The service is quick both check in and out. The staff is kind and helpful. The cleanliness of the room is ok and all stubs in the bathroom are sufficient.

Dear Paisan K, thank you for your time to write about your last stay with us and for your rating. It would be great if we get the possibility to fully convince you of our service at your next stay and I can absolutely recommend one of our new Privilege-Rooms or Executive-Suites to you which, I am sure, will impress you for a perfect rating. Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Absolutely Pleasant Stay

TripAdvisor rating 4.0/5

Peter543for Family - 09/06/2018 TripAdvisor review

The hotel is nice and clean. Very close to the main square, it is about a 15-minute comfortable walk. The area between the hotel and the downtown hotel is also fine; there are a lot of bars, cafes and restaurants. Everybody was friendly and helpful, The room is comfortable, the bed is ok, with the exception of the polyester duvet, the bathroom is large and well-equipped. Our room overlooking the kind of inner court was absolutely quiet. Housekeeping was impeccable. Breakfast room is spacious and the food is excellent, a great variety of hot and cold things, danishes, juices and fruits. At the end of a long trip and many different kinds of accommodation this was a perfect choice.

Dear Peter543for, thank you very much for your rating and for your time to write about your impressions of your stay with us. It is my pleasure to read that you absolutely enjoyed your time in Graz and sprecially your room and our breakfast buffet. Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Most modern Mercure I have seen

TripAdvisor rating 4.0/5

Ilya B Couples - 11/02/2018 TripAdvisor review

Have been stayed for 2 nights. Very friendly staff. We have stayed in Privelagge room - the most modern and nice Mercure I have seen. Was very enjoying the stay. Parking facilities are good and a lot of space. Sauna was very clean and comfortable to use. I had a chance to use gym area. There are nice equipment available. Thanks a lot for such pleasant stay.

Need a new look

TripAdvisor rating 4.0/5

Verdunois Business - 28/01/2018 TripAdvisor review

Well situated but not very nice hotel. Rooms need a refresh style and the menu is too short. Mercure brand should take care of its image. We are in 2018 and you feel like in the 80'. Breakfast is ok with a little too much stress.

Dear Verdunois, thank you very much for your time to write and for sharing your impressions of your last stay! I am very sorry that you did not like the style of the hotel (built 2005). For your next stay I would like to recommend one of our new built privilege rooms or one of our suites which have been built and opened in 2017/2018 because those are of course equipped different to our standard rooms and also have a differnet look of course. Please note that we also offer breakfast in the rooms if you would prefer an absolutely stressless breakfast during you next stay! Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

A very good business hotel

TripAdvisor rating 4.0/5

jaromirs624 Business - 24/10/2017 TripAdvisor review

I stay regularly in this hotel and I am generally satisfied there. Currently there is a reconstruction ongoing but unlike during my last stay, it is not noisy and disturbing at all. I really enjoy the comfort of the rooms, the choice at the breakfast and the high level and commitment of the staff.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby