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Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.6/5 157 reviews

ALLSAFE approved hotel

Hotel Mercure Graz City
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+ 21 Services

Hotel extras

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Mercure Graz City

Lendplatz 36- 37
8020 graz
austria

Tel: +43316751405

Fax: (+43)316/751405555

Check-in from 15h00

Check out up to 12h00

  • 40 :  LENDPLATZ

  • By plane

    GRAZ THALERHOF At 10km / 6.21 miles

  • By car

    A9 GRAZ NORD At 3km / 1.86 miles

  • By train

    GRAZ HAUPTBAHNHOF At 0.9km / 0.56 miles

GPS :47.075346, 15.430673

Companies

  • AGFA 0.8 km / 0.5 mi
  • ANDRITZ AG 3.0 km / 1.86 mi
  • AVL LIST 0.3 km / 0.19 mi
  • EVG / AVI 10.0 km / 6.21 mi
  • INFINEON TECHNOLOGIES 1.0 km / 0.62 mi
  • JOHNSON CONTROLS 10.0 km / 6.21 mi
  • MAGNA STEYR 10.0 km / 6.21 mi
  • ORF LANDESSTUDIO 4.0 km / 2.49 mi
  • SPAR AG 2.5 km / 1.55 mi

Hotel services

OMEGA Non contractual photo

Currently unavailable

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 143 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 143 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • German
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Plugs and converters available on desks
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Tiefgarage Lendplatz Additional charge
    • On site
    • 259 parking spaces
    • Public
Well-being
  • Gym Currently unavailable
    • On site
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels

Your meetings and events

The exclusive conference room seats up to 25 people and is ideal for intimate conferences. The room is fully air-conditioned with state-of-the-art technology and panoramic views over Lendplatz square.

Room descriptions and layouts

meeting room

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

To suit your taste and needs, choose from comfortable Standard Rooms, exquisitely appointed Mercure Privilege Rooms and elegant Junior Suites for work and relaxation.

Our guest reviews for
Hotel Mercure Graz City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

157 reviews

TripAdvisor Rating 4.0/5

1,016 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location but noisy

TripAdvisor rating 4.0/5

hawewu 20/10/2021 TripAdvisor review

Small rooms but for a short stay okay. The shower is in the bathtub ans so not really comfy. Breakfast is okay. Parking is 15 € per night. The personal is very friendly and helpful! It's close to the city centre (just about a 12 minute walk). Downgraded because of the proximity to a nightclub (very loud music until about 4 am!). Maybe an inside room would work.

So-so accomodation

TripAdvisor rating 3.0/5

pan_po 20/08/2021 TripAdvisor review

Problems with my booking. I had to conduct strange discusion and long clarification regarding final price for my room during check-out.Very good breakfast.Very good location in the city center, close to Old Town. My room was worn out and cleanliness is doubtful.

Dear pan_po! Thank you for taking the time to share your feedback regarding your stay at the Hotel Mercure Graz City. Kind regards, René Pagitz - Assistant Manager

GREAT SHORT STAY

TripAdvisor rating 5.0/5

Asiprimoz 11/08/2021 TripAdvisor review

Location is very nice - right next to city center (3 min walk). Breakfast was great, with lots of options, even vegetarian and vegan. Friendly staff at the front desk. Parking is underground, so easy access also with the car.

Dear Asiprimoz! Thank you for taking the time to tell us about your experience at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback! We hope to welcome you back to our hotel very soon! Best regards, René Pagitz - Assistant Manager

Old fashioned hotel near the city center

TripAdvisor rating 4.0/5

onlyme88 02/08/2021 TripAdvisor review

Nice hotel with very friendly staff. The staff was very helpful, eager to explain us where to go in the city, and always asking about our well-being. The breakfast is also very good, with varieties of food. There are a lot of cafes around the hotel, and the hotel is in the walking distance from the city center. The only thing that we didn't like is that for the first night we got a room that had some problems with electricity. After losing the power during my shower and showering in the dark, they got us another room, but smaller than the first one. At the end, we have changed the room for the second time, and finally everything was ok (except some random hair on the sheets). I think that we just had a bad luck with this issue, I guess it won't happen to you, but it is questionable why they got us the room with electricity problem in the first place.

Hotel in the middle of the city

TripAdvisor rating 4.0/5

781willi Business - 24/10/2020 TripAdvisor review

This hotel is in the middle of the city. A nice hotel with nice rooms. Service is perfect. breakfast in the morning is very good and you can find everything what you want. and need. Directly below the hotel you find a parking space which is costing you 15 Euro per day. The rooms are nice and clean.

Top

Customer review rating 5.0/5

Anonymous Friends - 24/02/2020 Confirmed reviews ALL

Alles bestens

Sehr geehrter Herr L.! Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hotel Mercure Graz City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, René Pagitz Assistant Manager

Always nice

TripAdvisor rating 5.0/5

AlexanderAbramov Business - 26/01/2020 TripAdvisor review

I have regular business trips to Graz and never changed Mercure to any other hotels after my first try. The hotel delivers high quality service in years. There's nothing to complain for: nice competent personnel, nice location, nice clean and comfortable rooms, nice breakfasts, and many more.

Very cosy and modern hotel in city centre

TripAdvisor rating 5.0/5

Kinga J Family - 11/01/2020 TripAdvisor review

Had the superior room w coffee machine and free minibar, an excellent choice. A very varied breakfast. Good parking facility. Easy access to main sigths. Very comfortable bed. Smooths communication, when requested we were immediatly provided w 2 rooms next to each other.

Dear Kinga J! Thank you for taking the time to tell us about your experience at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback! We hope to welcome you back to our hotel very soon! Best regards from Graz, René Pagitz - Assistant Manager

Minor problems with parking on arrival

TripAdvisor rating 4.0/5

kpjkrajewski Couples - 14/09/2019 TripAdvisor review

There is one minor problem about this hotel: if one comes with car only on arrival one realizes that it is impossible to drive to the entrance, as it is located in pedestrian zone. On realizing this one strats a nervous serach for parking place near by (what is not impossible), because one may not know that from the other side there is no problem with entering garage. I think there should be some clear extra information on this for the guests.

Perfect stay

TripAdvisor rating 5.0/5

petra275 Family - 22/07/2019 TripAdvisor review

We like this hotel very much. We have been there many times. The Hotel is nice, clear. The rooms are quite large. They always give us the rooms, that we ask for. The guests can use the Apple computers in the hall for free. The hotel is close to the Schlossberg, the river Mur, the inner city and the Bauernmarkt. It's always a pleasure to be there. :)

Dear petra275! Thank you very mcuh for your great review :-) Best regards from Graz, René Pagitz Assistant Manager

Graz

TripAdvisor rating 5.0/5

DougK829 Business - 18/07/2019 TripAdvisor review

Nice property, close to historic city center. Room was nice and relatively roomy. The bath facility was one that most Americans would appreciate. Breakfast area had a nice selection of foods and the area was bright an sunny.

Mercure Graz provided good grounds for my stay

TripAdvisor rating 4.0/5

AlexFrag2019 Business - 11/07/2019 TripAdvisor review

Staying at Mercure Graz added to relaxed and pleasant stay at Graz. Hotel staff very friendly and efficient, room sufficient,breakfast satisfactory, location very good with walking distance from the very center and safe and handy surroundings.

Kurz Reise in Graz

TripAdvisor rating 2.0/5

Venture36970379918 Business - 21/05/2019 TripAdvisor review

The fitness centre is too small. I will come back and you’ll like to use the Sauna in the morning from 6:00 to 8:00. or to 7:00. The Sauna is now only open in the evening or after 8:00 AM, which is useless for people who are visiting for work.

Very Pleasant Return to Graz

TripAdvisor rating 5.0/5

Peter M Friends getaway - 10/04/2019 TripAdvisor review

I returned to Graz for a class reunion and stayed again at the Mercure Graz City. The service was excellent as usual, including offering a complementary upgrade and late check-out. The room was spacious and clean, with the only minor complaint that it was a bit hot with no way to control the temperature. The breakfast buffet offered a good selection of hot and cold items, good bread, freshly brewed coffee and tea and several tasty juices. I will definitely return.

Dear Peter M! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, René Pagitz

Value for money

TripAdvisor rating 4.0/5

Ivan Š Couples - 19/02/2019 TripAdvisor review

Mercure Graz City hotel offers real value for money. It is perfectly placed on Lend-platz and is equiped with everything necessary for a cosy stay in Graz. Didn't had breakfast in the hotel but it certainly looked yummy to me. Highly recommendable place in Graz!

Dear Ivan Š! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, René Pagitz

Mr. W.

Customer review rating 5.0/5

Paul W. Business - 08/01/2019 Confirmed reviews ALL

Very good hotel is really nice in a good location and the staff were nice and very helpful

Dear Mr. W., we very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

Best staff ever.

TripAdvisor rating 5.0/5

kfn5 Couples - 29/11/2018 TripAdvisor review

Of all the hotels we have stayed at in the last four weeks of our European trip the staff in this hotel was the best Happy, helpful staff all through our stay of three nights. The hotel was also very good.Thanks to everyone.

Had a great rest

TripAdvisor rating 4.0/5

Bertram A Business - 09/11/2018 TripAdvisor review

Nicely furnished hotel with very friendly and efficient staff. Underground parking is convenient but not cheap. Excellent mattresses. Everything is in good condition and clean. Have not tried the breakfast.

Consistent Excellence

TripAdvisor rating 5.0/5

anthonyvogt Business - 29/07/2018 TripAdvisor review

This hotel is one of the few hotels that does three very important things every hotel should do. 1. This hotel has demonstrated time and time again that it seeks to better itself. The hotel is no more than 13 years old and it's been recently rennovated. Compared with other hotels that I've stayed at, this is unheard of. I congratulate the management team that decided to undertake this endeavor. 2. This hotel provides consistent service. I go to this hotel at least once a month and I've never been dissapointed by the hotel receding in service. The quality of the establishment and the service provided by the whole staff has always met my standard. Having been a repeat customer at other hotels, I've found that this isn't an easy thing to do. 3. The staff recognizes their repeat customers. This simple step of taking the time and effort to remember a customer goes a VERY long way in feeling welcomed. Without a doubt, I feel welcomed at this hotel and I look forward to more nights. Great job!

Nice hotel in the heart of the city

Customer review rating 4.0/5

Anonymous Business - 17/06/2018 Confirmed reviews ALL

I could sleep very well. The breakfast is superior. The staff is polite, helpful and capable.

Dear Mr. T., We appreciate your comments regarding your stay at the Hotel Mercure Graz City very much. It is always a pleasure to receive positive feedback. I will share your comments with all our team members and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

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