ibis Albi Hotel 3 stars

My experience at ibis could was just average because we asked for a room that wasn’t facing the road but were given one that was facing the noisy road. We reminded the reception upon checkin in that we would like a quiet room away from the road and she totally ignored us. That was not professional. And the hotel wasn’t at full occupancy as far as we know. Secondly our room wasn’t vacuum. It would really be good if there is tea making facility in the room eg a small kettle and some tea bags and cups even though this is a budget hotel. The beds are comfortable and it would be better if the bedrooms are not carpeted but floor boarded instead. It’s more hygienic and easier to maintain to keep it clean.

Clean rooms and good location for the old town

Small rooms with excellent beds and good bathrooms Flexible shower hoses for convenience. Budget and full breakfasts. Clean everywhere. Cheerful staff. Locked garage. Very pleasant place to stay, as with most Ibises.

It was what we expected: beautifully clean, very comfortable bed, very cramped room, very good bathroom. Nice budget breakfast, cheerful staff.

Nice room fine staff and a great city

Location was perfect, close to the old town centre. Easy to use underground car park at only €6 per day. Check in was efficient and room was a good size for an Ibis. Bathroom was smart and clean and as per other Ibis properties I’ve stayed in. Air con was very loud on the highest setting and could have been better. First time we’ve sept in their new ‘sweet bed’ by Ibis, but was very underwhelmed. Felt like they’d tried to reinvent the bed and it didn’t work. It’s basically a mattress topper on top of a normal mattress. We actually found it less comfortable and the sheet came out more easily and the topper flicks up. Either way it wasn’t bad, just felt unnecessary.

the room smelt sewage during our stay - I mentioned it at the concierge in the morning and she didn't do anything. I would have expected her to go to the room and check it out straight away and giving me at least a sorry or part refund

Our 3rd visit to Albi & 2nd to Ibis/Ibis Budget. We enjoyed our stay and left refreshed to come back to home and work

We stayed at the adjoining Ibis Budget hotel in 2015 with a friend during another heatwave & unfortunately the air-conditioning wasn't working. This time we "upgraded" ourselves to Ibis. We had a very comfortable stay with fully functioning airconditioning in our room and agood choice of breakfast ingredients to set us up for a day of sightseeing. Two minor irriations, entering the car park is difficult because of a car parked opposite the entrance and having booked for 2 nights we had to have our doorkey re-programmed when returned from our outing on Monday.

The Ibis Hotel at Albi is located close to important sight-seeing opportunities. The staff wer very welcoming and the room was as expected.

Location excellent. Check in not as friendly or welcoming as at Limoges and Chartres. Room we were given was already occupied when we entered the room. Eventually another unoccupied room was provided. Breakfast service disappointing on both mornings - frequently had to ask for china and utensils as no check was being made of whether they had all been used. When we returned to our room on our second day we found the room had been left with the internal lock in a locked position so that the door had not closed properly. Fortunately nothing was missing. Room was fine and parking excellent.

The air conditioning was turned off and the outside temperature was 26 degrees Celsius so the room was like an oven - heating could only be set above 25 degrees. Air conditioning should be turned on by 25 May in the south of France! Young receptionist was excellent in every way.

Positive

Pleasant stay and friendly staff. Shame the restaurant was closed Saturday evening.

Hotel close to the centre of Albi, clean and comfortable quiet room. Secure parking both surface and underground. All you can eat continental breakfast.