Pullman Basel Europe Hotel 4 stars

Customer review rating 4.6/5 5,569 reviews

Pullman Basel Europe
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+ 12 Services

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 10 Meeting room(s)
  • Copy/print service available

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Check-in from 14h00

Check out up to 12h00

  • BASEL TRAM :  1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Companies

  • BASF 1.0 km / 0.62 mi
  • DSM 5.0 km / 3.11 mi
  • HUNTSMAN 1.0 km / 0.62 mi
  • NOVARTIS 1.0 km / 0.62 mi
  • ROCHE 0.8 km / 0.5 mi
  • SYNGENTA 0.5 km / 0.31 mi

Your meetings and events

A multitude of possibilities are available to anyone planning a meeting at the Pullman Basel Europe hotel. Six well-lit and air-conditioned meeting rooms span over 5382 sq. ft. (500 sq. m), the biggest of which is the gallery offering 1937 sq. ft.Feel refreshed as you go through the agenda: Participants can fill up on Basel air on the attractive garden terrace - the perfect place for a short coffee break.The Pullman Co-Meeting concept is also put into action here in the form of modern communication and presentation technology, high-quality and well-equipped meeting rooms and Pullman's motivated and experienced event and IT solutions managers.

Room descriptions and layouts

10 

meeting rooms

From 1 to 260 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • On request

  • Lectern

  • Day light

  • WIFI access

  • On request

  • Syndicate rooms

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Our restaurants and bars

BISTRO EUROPE

Type of cuisine: International

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOBBY BAR EUROPE

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,569 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,075 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, nice modern clean simple rooms

Customer review rating 4.0/5

Dave B. Couples - 16/07/2021 Confirmed reviews ALL

After a brief hiccup with check in (we had explicitly booked a room with a balcony, but were told on arrival that one was not available, but one was eventually found), everything here was great - very nice room, nice balcony where we could sit and have a drink looking over the city before dinner, bed was comfortable, bathroom was well equipped, free water in the fridge. Breakfast was fine - simple small buffet, a few hot things, good coffee and freshly squeezed orange juice; staff were friendly.

Dear David B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make sure that at your next stay the Check-In will process smoother. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kolaj PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

1A stay! As always!

Customer review rating 5.0/5

Kc Couples - 06/07/2021 Confirmed reviews ALL

Alles perfekt vom Check- in, kl. Organisation aufs Zi, alles super

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Comfortable with Excellent Service

Customer review rating 4.5/5

Andi S. Business - 06/07/2021 Confirmed reviews ALL

Very well located hotel, with excellent service from everyone, from the front desk, house keeping, restaurant and bar. Every person we had contact with was wonderful. Rooms comfortable, clean and modern. Check in and check out very simple, and even extending our stay one more night was done instantly. My only slight negative is that we were there and it was a very warm few days, and the air conditioning in the rooms struggled to cool the room much to make it comfortable to sleep. But, it was manageable.

Dear Andrew S., We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

I had a great trip

Customer review rating 5.0/5

Anonymous Business - 06/07/2021 Confirmed reviews ALL

As always the service was great.

Dear Rene Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Super hotel in Basel!

Customer review rating 5.0/5

Ilja Business - 30/06/2021 Confirmed reviews ALL

My favorite hotel in Basel! Very good equipped rooms, very wide range of the food on the breakfast. Very good location, few minutes by walk to the city center. Very good and gentle staff.

Dear Ilja B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

The best employees in the hotel. Лучшие сотрудники отеля!

Customer review rating 5.0/5

Anna Business - 22/06/2021 Confirmed reviews ALL

This is the friendliest staff I've ever met, and I fly a lot! The girls at the reception are very hospitable and always respond quickly to requests. And of course, the most wonderful and funny women are the breakfast waiters, who create a positive mood for the whole day. I am always happy to come back here again and again and I am happy when you are met and recognized as at home! Thank you very much for your excellent work.

Dear Anna G., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well located and excellent staff

Customer review rating 5.0/5

Nik Business - 10/06/2021 Confirmed reviews ALL

Had an excellent stay at Pullman Basel. Food was great! Vanessa ,the receptionist,was exceptionally friendly and was really helpful. I recommend to all and would be happy to go back next time.

Dear Nikhil P., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

A very nice stay in Basel!

Customer review rating 5.0/5

Julia B. Couples - 26/05/2021 Confirmed reviews ALL

Had a nice short stay in Basel in Pullman hotel, very satisfied, thank you!

Dear Julia B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Fantastic all round, great staff.

Customer review rating 5.0/5

Matt H. Business - 26/05/2021 Confirmed reviews ALL

As always, brilliant in every way. Clean and well situated hotel. Fantastic staff who are always friendly and available, any and all requests were dealt with in the most professional and calm manner. Will be back once again in the future for sure.

Dear Matthew H., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Excellent location and the rooms are very clean

Customer review rating 4.5/5

Salah Business - 10/05/2021 Confirmed reviews ALL

Very friendly and helpful staff.

Dear Salah A., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great Service ... no upgrade

Customer review rating 3.5/5

Peter D. Business - 06/05/2021 Confirmed reviews ALL

Under the circumstances the staff were courteous and friendly and fun. Interesting that on the first night it was difficult to find a wine bottle opener anywhere in the hotel until the Manager intervened. Disappointed that as a Platinum (now Diamond) member no upgrade was ''avaialable'' really?

Dear Mr D., We very much appreciate your feedbacks regarding your stay at the Pullman Basel Europe. I apologize the long waiting time to find a wine bottle opener. We are always pleased to offer upgrades to our all accor guests, however we noticed that our guest having booked a room with balcony, prefer the balcony as a larger room without balcony. If in the future you prefer a larger room, but with no balcony let us know. Thank you again for sharing your experience, and we are pleased that you stayed again with us this week. Sincerely, Nicolas Rimelin Hotel manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Very well located, lovely room, friendly staff and a good breakfast

Customer review rating 4.0/5

Jo M. Couples - 12/04/2021 Confirmed reviews ALL

Everything was lovely , just rather disappointed with the restaurant - closed on Sunday and with a rather basic choice

Dear Jo M., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. We are happy that you enjoyed your stay here with us and luckily we are now also open for Sundays, so that you can enjoy our delicious dinner every evening. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Pullman-Team PULLMAN BASEL EUROPE
Customer review rating 3.5/5

Anonymous Families - 06/04/2021 Confirmed reviews ALL

The hotel and staff are great. However, we have booked it specifically for advertised rich à la carte breakfast but it was a regular buffet.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. Positive feedback is very important for us, even more constructive one. It always helps us to improve, in this case of course we will check the wording on our homepage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Very good hotel, great breakfast, comfortable rooms ..

Customer review rating 5.0/5

Ilja Business - 30/03/2021 Confirmed reviews ALL

Very good hotel, great breakfast, comfortable rooms, very gentle staff and nice location! I am big fan of this hotel!

Dear Ilja B., Thank you so much for your kind words. We would love to welcome you back soon in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great staff

Customer review rating 5.0/5

Frode H. Business - 30/03/2021 Confirmed reviews ALL

This was my second stay at this hotel. The staff is great, especially the reception crew. They're friendly and always have a chat with you.

Dear Frode H., Thank you so much for your kind words. It is our first priority to feel our guests welcome and sometimes a little chat is worth so much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Perfect

TripAdvisor rating 5.0/5

grafu 08/02/2021 TripAdvisor review

It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable

Dear Grafu, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Really nice hotel in the Hart of Basel!

TripAdvisor rating 5.0/5

ibelenkov Business - 21/08/2020 TripAdvisor review

It was very pleasant stay again with this very good hotel. Everything is very good organized and managed in this hotel, you start to fill it already upon arrival at the reception desk, because all the staff are very friendly and gentle (This time my special thanks for the Mr. TOBIAS GIESSLER, he was very pleasant). The breakfast was very good and delicious, all staff was very gentle as well. Location of the Hotel is great also, because its just 5 minutes walk to city center. I also used the gym with pleasure in the morning with my daughter. Thank you very much for this pleasant stay, I hope to stay soon with you!

Dear ibelenkov, Thank you for choosing to stay at Pullman Basel Europe and for taking the time to share your experience with us. I am very glad to know that we are always exceeding your expectations, and that Tobias, our Front Office Manager, made your stay truly memorable. I will make sure to share your comments with him, and I know he will be delighted to hear them. Thank you again for sharing your feedback, and we look forward to welcoming you back soon for another wonderful experience. Kind regards, Nicolas Rimelin Hotel Manager

Modern hotel one of the best in Basel but room was too hot in winter

TripAdvisor rating 4.0/5

gavin m Business - 12/01/2020 TripAdvisor review

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

Dear gavin m Thank you for your great rating and your feedback. I'm really sorry to read that you room were to warm during your stay. It would helps me to clarify if you could let me know in which room you stayed. Feel free to write me: patricia.randazzo@balehotels.ch Best regards Patricia Randazzo Front Office Manager

Relaxed, friendly and well equipped

TripAdvisor rating 5.0/5

EnglandNorth Couples - 05/01/2020 TripAdvisor review

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Dear EnglandNorth, wow... Thank you on behalf of the entire PULLMAN Basel Europe Team for your terrific rating and such nice feedback. I will not miss to share it with the entire team. We all hope to welcome you again for your next stay at Basel. Regards Patricia Randazzo Front Office Manager

great spot

TripAdvisor rating 5.0/5

nickjH2780LR Family - 04/01/2020 TripAdvisor review

Great hotel - friendly efficient actually really would have liked to eat there but as always you think to yourself got to go out such a great spot - walk in 10 mins - tram you are there I would stay here again in a heat beat

Dear nickjH2780LR, wow... What a fantastic rating and feedback. I'm really pleased to read that you enjoyed it so much with us and hope to welcome you again. Best regards Patricia Randazzo Front Office Manager

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