Hotel - Pullman Basel Europe
Pullman Hotel Pullman Hotel

Pullman Basel Europe Hotel

4.5/5 1,029 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-14:00 + 18:00-22:00
    • Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BASF1 km / 0.62 mi HUNTSMAN1 km / 0.62 mi ROCHE0.8 km / 0.5 mi
DSM5 km / 3.11 mi NOVARTIS1 km / 0.62 mi SYNGENTA0.5 km / 0.31 mi

Congress centre

MESSE BASEL0.3 km / 0.19 mi

Exhibition centre

MESSE BASEL0.3 km / 0.19 mi

Your meetings and events

A multitude of possibilities are available to anyone planning a meeting at the Pullman Basel Europe hotel. Six well-lit and air-conditioned meeting rooms span over 5382 sq. ft. (500 sq. m), the biggest of which is the gallery offering 1937 sq. ft.Feel refreshed as you go through the agenda: Participants can fill up on Basel air on the attractive garden terrace - the perfect place for a short coffee break.The Pullman Co-Meeting concept is also put into action here in the form of modern communication and presentation technology, high-quality and well-equipped meeting rooms and Pullman's motivated and experienced event and IT solutions managers.

Pullman Basel Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ESTRADE 1 30 m2 2 m 15 10 10 10 10
ESTRADE 2 40 m2 2 m 30 12 15 15 20
ESTRADE 3 40 m2 2 m 30 12 20 20 20
ARCADE 50 m2 2 m 40 20 20 20 30
GALERIE 2 85 m2 3 m 90 30 30 50 70
GALERIE 1 94 m2 3 m 90 30 30 50 70
ESTRADE 1, 2 & 3 108 m2 2 m 85 40 40 50 65
FOYER 155 m2 2 m 0 0 0 0 60
GALERIE 1 & 2 179 m2 3 m 180 60 50 150 160
GALERIE 1 & 2 & FOYER 335 m2 2 m 0 0 0 0 260
    • Screen
    • Flipchart
    • On request
    • Lectern
    • Day light
    • WIFI access
    • On request
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

  • 141 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 5,160 reviews

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 1,029 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Valeria Couples - 20/02/2020 Confirmed reviews ALL
« courtesy and comfort »

High quality accommodation, room equipped with all useful comfort, complimentary water and coffee (which I really appreciate). Very friendly staff and good breakfast (room service was great).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valeria, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, EVELYN TELLEZ FRONT DESK PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Great location and comfortable »

Was in town for work and stayed at the Pullman for a week. Very conveniently located for meetings in the office. Also had a 2.5 day meeting at the Pullman, where the accomodations were also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Lisha Business - 17/02/2020 Confirmed reviews ALL
« Comfortable room »

+ Comfortable rooms, good location and services. Areas of improvement: Wish to have water in glass bottles rather than plastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisha, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I give you right with the point of the water bottles and pass this on to the appropriate department Best regards Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Stephanie G. Business - 16/02/2020 Confirmed reviews ALL
« Convenient location to the office »

Business related stay. I also had a birthday, however was surprised there was no acknowledgment from the hotel as the travel company highlighted this on the booking . Only a few months earlier, the staff were lovely for my husband’s birthday and provided a bottle of Prosecco to celebrate and yet I received nothing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive feedback. I will share your comments with our team. Furthermore we would like to apologize for the inconvenience and for the fact that our team didn't organized anything for your Birthday. This is definitely not our standard. In any case, I have put this in your guestprofile. So that it will not be forgotten next year. Thank you again for sharing your experience, and we hope your next visit will be Pleasant. Sincerely, EVELYN TELLEZ FRONT DESK PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Jenn Business - 16/02/2020 Confirmed reviews ALL
« Friendly staff »

Have had better experience in the past - maybe because I was I a larger room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenn, Thank you very much for your comment regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive any kind of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, EVELYN TELLEZ Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

I P. Couples - 15/02/2020 Confirmed reviews ALL
« Really nice stay. »

Really nice hotel and not far from all the main attractions in Basle. Check in by male receptionist (Vincent ?) was quick and efficient. He provided us with a wealth of advice and information which we used throughout our stay. Breakfast was good and all the staff working in this area were friendly/polite and cheery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IPagan, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for your words of praise, I am happy to pass the compliment on to Vincent Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Leo V. G. Couples - 09/02/2020 Confirmed reviews ALL
« Good stay, nice rooms »

stayed in Pullman for one night, perfect location, very friendly staff. I asked at tie of booking whether it was possible to charge my Tesla in the garage. I got the confirmation that EV's could be charged but I could not reserve upfront a parking lot fitted with a charging station, lucky for me that parking space was available at time of arrival. Nevertheless, I was expecting a true charging station with a T2 socket or T2 cable but the parking space was just equipped with an ordinary red socket. This is not a real charging station and you must have the right charge cable with you to connect to that red socket (which of course I did not have). T2 cable and charging stations are the standard in Europe. My strong suggestion to Pullman is to swap the 2 red sockets and change them into 2 real T2 charging stations. You will make many EV drivers very happy.

Andrew Business - 06/02/2020 Confirmed reviews ALL
« Efficient & friendly staff »

Easy check-in & check-out. Friendly & professional staff Beautiful & comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michiel S., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, EVELYN TELLEZ GUERRERO PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Faruk B. Families - 03/02/2020 Confirmed reviews ALL
« Well located, elegant room, nice breakfast »

We stayed only one night. Hotel is very good located. Tram stop is just 20 seconds walk away. Car park is very big. Staff (reception and restaurant) are very kind and helpful. They gave us Basel card for free. It was very nice. We are delighted. Room was very nice designed.?Breakfast was good. Every point of the hotel was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faruk B., Thank you very much for your great feedback and the nice words. We are very pleased that you were able to enjoy your stay at Pullman Basel Europe and that we were able to convince you with our service. I will definitely forward your feedback to our team. Feedback of this kind is always a nice motivation for our daily work. We would be very pleased to welcome you soon as our guest. Sincerely, EVELYN TELLEZ GUERRERO PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Alexandra Business - 01/02/2020 Confirmed reviews ALL
« Nice and helpful staff »

Helpful staff, changed room as your pipelines are not ok and smell was disturbing... Also breakfast can be more diversified, I stood 2 weeks with you and got bored of that selection. Hotel has no views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, EVELYN TELLEZ GUERRERO PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Theodoros L. Families - 27/01/2020 Confirmed reviews ALL
« Very well located for a short stay. Fine and large rooms »

Nice hotel with the advantage of a direct access parking. Breakfast good but could be upgraded.

Bart Friends - 21/01/2020 Confirmed reviews ALL
« Excellent stay »

Location, comfort, staff attitude, all good reasons to stay here when in Basel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Nancy Business - 20/01/2020 Confirmed reviews ALL
« Cleaning Room »

I can't understand why everytime I hang up my towel, the cleaning people keep changing new ones for me. I don't need new towels everyday. Room cleaners also replenish my coffee with ALL decaffeinated pods. They need to be better trained, the ones with red dots are decaf. I'm currently staying in room 419 until this Friday. Room service the same thing, Seems like they were trained that way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy, Thank you for your honest feedback. I apologize for the inconvenience, the point with the towels I completely understand, we have already consulted the Housekeeping team, they will take your comments into account. Please excuse the decaffeinated coffee pods, this was a misunderstanding, we thought that you only want decaffeinated coffee pods, we also forwarded this point to the Housekeeping team. If there are any further discrepancies, please contact the front desk team. We will of course take care of this immediately. We apologize again and wish you a pleasant stay in our hotel. Best regards Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 17/01/2020 Confirmed reviews ALL
« Environmental control issues »

We really enjoy the convenience and location of the hotel; however, the winter is always uncomfortable as the rooms get too warm and the temperature cannot to controlled to cool down the environment. Rooms are too noise in the front to open a window and sleep peacefully due the tram lines. Same issue also with the water temperature control in the baths, always too hot or too cold with stability issues. We are actually thinking of switching hotels in the future as the sleep becomes very uncomfortable.

Kelly Business - 17/01/2020 Confirmed reviews ALL
« Comfortable room and good service. »

My experience was a positive one overall. The only thing keeping this from being an exceptional experience was that my room was located on the first floor and there was a smoking zone right outside that made my room smell of cigarette smoke.

Business - 12/01/2020 TripAdvisor review
« Modern hotel one of the best in Basel but room was too hot in winter »

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gavin m Thank you for your great rating and your feedback. I'm really sorry to read that you room were to warm during your stay. It would helps me to clarify if you could let me know in which room you stayed. Feel free to write me: patricia.randazzo@balehotels.ch Best regards Patricia Randazzo Front Office Manager

Carlos L. D. C. B. Couples - 09/01/2020 Confirmed reviews ALL
« A great option for your next Basel visit »

As we currently do we stay at Accor/Pullman Hotels when you have the chance to find one in the cities we visit. They have a very good standard in every location and this one was not the exception. The Hotel is well located, 5 minutes walking to the downtown area and very close to take any transportation service. The Hotel has a very good maintenance, it is clean and very comfortable. We just felt that the service at the bar & restaurant should be improved as well as the front desk attention that it is some times very nice and kind and sometimes don't.

Amanda Couples - 06/01/2020 Confirmed reviews ALL
« Another excellent stay »

This hotel really works very well for us. It is comfortable, good size room/bathroom and very good breakfast. The staff are also very pleasant and welcoming. The transport links are also very good and very easily accessible from the railway station/airport. This was our third stay and we will look forward to our next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Ineke Families - 05/01/2020 Confirmed reviews ALL
« Clean, modern hotel at good location. »

Pleasant experience. Clean, modern spacious room. Good breakfast. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ineke, thank you so much for your great feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Couples - 05/01/2020 TripAdvisor review
« Relaxed, friendly and well equipped »

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EnglandNorth, wow... Thank you on behalf of the entire PULLMAN Basel Europe Team for your terrific rating and such nice feedback. I will not miss to share it with the entire team. We all hope to welcome you again for your next stay at Basel. Regards Patricia Randazzo Front Office Manager

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