Mercure Palermo Centro

Mercure Palermo Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 536 reviews

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Hotel extras

  • Free high-speed WIFI throughout the hotel (minimum guaranteed download speed 60 mbps)

  • Your dog is welcome here. Dog Station ready for our 4-legged friends!!

  • Our continental breakfast is available every day!

  • Champions League ed Europa League in the Lobby Tv!

  • ALLSAFE certificate from SGS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Palermo Centro

Via Mariano Stabile 112
90139 PALERMO
Italy

  • AMAT:  101 VIA ROMA

  • Tangenziale via regione Sicilian: 

  • By plane

    FALCONE BORSELLINO At 31km / 19 miles - Shuttle paying

  • By boat

    PORTO PALERMO At 0km / 0 miles

GPS:38.123982, 13.360426

Companies

  • FINCANTERI 2 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Bar I'm

Relax with family or friends, meet your colleagues at the hotel bar. You will find a wide selection of delicious drinks, Sicilian wines and craft beers.

Your meetings and events

For business meetings and conferences, the hotel has an interview room and two elegant meeting rooms that can accommodate up to 45 people and are equipped with free WIFI and modern audiovisual equipment. Catering services available for coffee breaks and light lunches with local delicacies.

Room descriptions and layouts

meeting rooms

From 1 to 45 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

93 elegantly designed, perfectly soundproofed rooms equipped with all the modern comforts you need to make you feel at home, including anatomic mattresses, air conditioning and LCD TV with satellite channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  536 reviews

TripAdvisor Rating  4.0/5  2,382 reviews

Better than I thought it would be!

TripAdvisor rating 4.0/5

thewpgjetsrule Business - TripAdvisor review

On the outside, this hotel looks like an average one. Step inside, though, and it's a completely different story. A fine example of "don't judge a book by its cover". The lobby is modern and bright and serves as a nice welcome and a strong first impression. The elevators are quite small, however that seems to be the norm in Europe. They also run fairly quickly. The rooms are simply not what you'd expect upon first glance of this hotel. They are quite modern and just the right size. Most importantly, they are CLEAN! The washroom is VERY large which is great, I dislike hotels that have small washrooms. The shower is also of good size and the shower power is good too. Location is also ideal, you're located nearby a lot of amenities and attractions in the heart of Palermo's city centre. I found the breakfast to be rather basic, but it had everything you would expect such as scrambled eggs, bacon, fruit, cereal, yogurt, etc. Since I live in Canada, I'm not sure when I'll be back in Palermo again. However, if my travels take me to the area, I'll certainly stay here again.

Average hotel

Customer review rating 3.5/5

Sophie Couples - Confirmed reviews ALL

Good hotel for one night but not longer AC was not working, neithe rou phone so we have to go to reception at 11pm to ask for assitance Nice terrase but just 2 seats, even no table Breakfast was good

Dear Madame, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Stancato Direttore/Manager

Comfortable stay

Customer review rating 5.0/5

Marco Couples - Confirmed reviews ALL

We were offered apartment in nearby building. It was spacious and quiet with amazing view from 8th floor. Receptionists were very kind and professional.

Madame/Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Palermo Centro. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Andrea Stancato Direttore/Manager

Good Central Location.

TripAdvisor rating 4.0/5

JOHN W TripAdvisor review

A comfortable hotel, bathroom was clean and tidy. Breakfast covered all tastes. Staff and Manager were tentative to our questions. Unfortunately , no swimming pool, which would have very acceptable during the hot weather.

Kind John, thank you for taking the time to review us and thank you for your kind words, which we will share with our staff who work every day to offer impeccable service. We would love to have a swimming pool! However we are sure that the discovery of Palermo has lived up to your expectations, We hope to see you again at the Mercure Palermo Centro soon Andrea Stancato direttore/Manager

Disappointed and somewhat cheated

Customer review rating 1.0/5

Ge Couples - Confirmed reviews ALL

After viewing the room options and pictures on your website we decided to spend extra an go for your top selection - a Superior room. The room we got was not as you advertise - room 109. Had we seen pictures of this room we would not have booked The room was smaller, had a smaller bathroom with a single sink, it didn't have the extra living space with two seater couch and it smelt very fusty. As for advertised sound proofing - we had to use ear plugs Is this really a Mercure hotel ? we certainly didn't think so.

Dear Sir / Madame, Thank you for taking the time to tell us about your experience at the Mercure Palermo Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Palermo Centro, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. There are 14 superior rooms in our hotel, on the web site there is a photo of one of them, I'm sorry we couldn't change your room with another one becouse all the other rooms where not available. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrea Stancato Direttore/Manager

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Other web-users rate our hotel

  • 577 reviews 8.8/10 Location
  • 666 reviews 7.1/10 Room
  • 625 reviews 9.3/10 Service
  • 20 reviews 7.7/10 WiFi
  • 392 reviews 7.1/10 Comfort
  • 360 reviews 7.8/10 Breakfast
  • 257 reviews 7.5/10 Cleanliness
  • 107 reviews 5.9/10 Food

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