Novotel Florianópolis Hotel 4 stars

Customer review rating 4.3/5 7,488 reviews

Novotel Florianópolis
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+ 22 Services

Hotel extras

  • No charge for one child aged 12 or under sharing with parents

  • Hotel opposite Totem Floripa

  • Hotel in Florianópolis with pool, gym, sauna and Aya Spa and massage.

  • Four event rooms for lectures and coffee breaks for up to 80 people

  • 22-minute drive to Hercilio Luz International Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • HERCÍLIO LUZPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late check-out up to 3pmPaying
  • Ironing room
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Services for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Novotel Florianópolis

Av. Rubens de Arruda Ramos
number 2034
Santa Catarina
88015701 florianópolis
brazil

Tel: +554832026100

Fax: (+55)4832026101

Check-in from 14h00

Check out up to 12h00

  • CURITIBA - FLORIANOPOLIS :  Catarinense Rita Maria Bus

  • SAO PAULO- FLORIANOPOLIS :  Catarinense Rita Maria Bus

  • By plane

    AEROPORTO DE NAVEGANTES At 117km / 72.7 miles

  • By plane

    HERCÍLIO LUZ At 14km / 8.7 miles - Shuttle paying

  • By car

    RODOVIA SC401 At 6km / 3.73 miles

GPS :-27.586422, -48.550508

Companies

  • ELETROSUL 8.0 km / 4.97 mi
  • INTELBRAS 10.0 km / 6.21 mi
Companies

Your meetings and events

Four elegant and bright rooms equipped with state-of-the art technology and equipment to meet all your business or social event needs. The hotel has a business center and a convention area measuring 2153 sq. ft. (200 m²).

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • WIFI access

  • Slide projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Room with 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Standard Room with 1 king size bed and 1 sofa bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Standard Room with twin beds and side ocean views

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room with 1 king-size bed and partial view of the sea.

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Bay view, City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room with 1 King size bed and 1 Sofa bed with partial sea viewNon contractual photo

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Luxury Room with 1 king-size bed and front view of the sea.

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Sea side, Bay view, Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
Rooms

Our restaurants and bars

SANTA CUCINA

Type of cuisine: Italian

Cozy and comfortable restaurant, specialized in fish & seafood, using the best regional products. Open for breakfast (every day), lunch & dinner from Monday to Saturday. 10% increase in service charge.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUBBLE BAR

Non contractual photo

Enjoy a delicious drink at the Bubble Bar, located in the Novotel Florianópolis lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Florianópolis

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,488 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,495 reviews

Good stay

Customer review rating 4.5/5

Andrew Couples - 19/02/2021 Confirmed reviews ALL

The staff is friendly, the breakfast is well done (but you should visit the Novotel Cricuma and learn how to take it up a big notch), and the room is comfortable.

Dear Andrew Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa MUnari Front Desk Manager Novotel Florianópolis

good stay

Customer review rating 5.0/5

Giacinto F. Business - 16/02/2021 Confirmed reviews ALL

amazing overall

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Florianópolis

Great staff

Customer review rating 4.0/5

Anna L. Families - 24/01/2021 Confirmed reviews ALL

Staff was really amazing and accommodated us in a nice room. The room had a weird smell to it, like it had been closed for a long time.

Dear Miss B. Thank you for the great review of our hotel! Your comments will be verified and we apologize for any inconvenience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Munari Chefe de Recepção Novotel Florianópolis

Great location, great service, great value

Customer review rating 3.5/5

Anonymous Couples - 11/01/2021 Confirmed reviews ALL

Overall a great experience. I felt welcomed, service was impeccable.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Florianópolis

Could be better

Customer review rating 3.5/5

Rafael C. Solo - 07/01/2021 Confirmed reviews ALL

Positive: Good location, staff was friendly and room has a good size. Negative: bathroom amenities, just shampoo, conditioner and soap. I would suggest to add at least a body lotion. There was no duvet in the room, just one sheet in the bed, it was weird. Breakfast is very poor, even an ibis hote offer a better variety of items.

Dear Guest, Thank you for the review of our hotel! We hope to see you again very soon and we will work to be better when you come back Sincerely, Novotel Florianópolis

Was okay

Customer review rating 3.5/5

Itai Solo - 06/01/2021 Confirmed reviews ALL

BAD: Please do something about the noise from other rooms. Simple example: the chairs for the desks make a lot of noise when moved. If you just put the soft things under the legs that slide over the floor, you don't constantly hear chairs moving in other rooms round. Other example: if a room next to yours has the TV on, you can hear it, if people talk, you hear it. I woke up so many times during my stay of people in neighboring rooms. I have stayed over 35 days in this hotel, and certainly half of the nights i have been disturbed / woke up from noise in other rooms. :( GOOD: the personnel from the reception is always helpful + rooms get cleaned very well and often

Dear Itai H., We very much appreciate your comments regarding your stay at the Novotel Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely, Novotel Florianópolis

Great hotel!

Customer review rating 5.0/5

Anonymous Solo - 16/12/2020 Confirmed reviews ALL

Very clean. Great staff. Beautiful location. I totally recommend.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Florianópolis
Customer review rating 5.0/5

Gregory Couples - 11/12/2020 Confirmed reviews ALL

Sensacional!

Olá Tudo bem? Agradecemos os seus comentários referente a sua hospedem no Novotel Florianópolis. Foi com prazer que recebemos seu feedback. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para superar expectativas. Esperamos recebê-lo novamente em breve! Atenciosamente, Novotel Florianópolis

good location, rooms are a good size. I have stayed at this location many times for years.

Customer review rating 5.0/5

Carlos M. Couples - 07/12/2020 Confirmed reviews ALL

Staff are well trained and accommodate your needs if any.

Dear Carlos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Florianópolis

nice stay

Customer review rating 4.5/5

Ckusaka Business - 19/10/2020 Confirmed reviews ALL

good stay but short

Dear Carlos K., We very much appreciate your comments regarding your stay at the Novotel Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Make sure that we will work on the points mentioned so your next stay with us is even better than the previous one. Sincerely, Novotel Florianópolis

10 stars overall

Customer review rating 5.0/5

Maciej W. Friends - 06/10/2020 Confirmed reviews ALL

Great location, very clean, spacious room, customer oriented outstanding staff, especially at the front desk, plenty of breakfast choices, cannot find any fault w this hotel, keep it up, highly recommend.

Dear Maciej, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Florianópolis

Nice hotel - lacks atmosphere

Customer review rating 2.5/5

Phil -. R. D. J. Business - 26/09/2020 Confirmed reviews ALL

Was a basic business stay. For the two days there both morning's my shower was cold and also my associates had the same problem. I did request front desk help but nothing happened. Not the best way to start each day of meetings.

Dear Philip Micahel M., Thank you for taking the time to tell us about your experience at the Novotel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Florianópolis
Customer review rating 3.5/5

Pedro H. D. L. C. Business - 21/09/2020 Confirmed reviews ALL

I guess it was the third time I stayed with you. In all my stays I faced the same problem. The squares are old and cannot hold the noise from Beira Mar Avenue. I made a decision not to stay there anymore.

Dear Pedro Henrique De Lima C., Thank you for taking the time to tell us about your experience at the Novotel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Florianópolis

Buen hotel

Customer review rating 4.5/5

Paula Solo - 21/03/2020 Confirmed reviews ALL

Agradable estadia

Olá Sra. Paula, Agradecemos que tenha nos avaliado no seguimento da sua estada no Novotel Florianópolis, a Ilha da Magia. Foi com prazer que recebemos as suas felicitações.Não deixaremos de partilhar os seus comentários com toda a equipe .A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Caso queira compartilhar sua experiência com outros clientes, fique à vontade para deixar seu comentário em nossa página no www.tripadvisor.com.br.Temos certeza de outros clientes apreciarão seus comentários. Segue link direto: https://www.tripadvisor.com/Hotel_Review-g303576-d630970-Reviews-Novotel_Florianopolis-Florianopolis_State_of_Santa_Catarina.html Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Uldenir Merlin Managing Director

Lovely helpful staff

Customer review rating 4.5/5

J H. Families - 21/03/2020 Confirmed reviews ALL

the Hotel staff were very good and went out of their way to help us in all aspects of our longer than anticipated stay.

Dear JH Thank you for evaluating us following your stay at the Novotel Florianopolis, Magic Island. We were pleased to receive your congratulations. We'll be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. If you would like to share your experience with other customers, feel free to leave your comment on our page at www.tripadvisor.com. We are sure other customers will appreciate your comments. Follow direct link: https://www.tripadvisor.com/Hotel_Review-g303576-d630970-Reviews-Novotel_Florianopolis-Florianopolis_State_of_Santa_Catarina.html Looking forward to welcoming you again, please accept our best regards. I take the opportunity to wish you a successful new year and achievements for you and your family! Uldenir Merlin General Director

Comfortable

Customer review rating 4.0/5

Felipe V. Couples - 16/03/2020 Confirmed reviews ALL

It was a pleasant stay. Service at the pool could be better. Staff at the restaurant managing room service shoul be more service oriented.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Perfect location.

Customer review rating 5.0/5

Bill A. Couples - 15/03/2020 Confirmed reviews ALL

One night stay to meet friends. Loved the central location and nearby restsurants.

Dear Mr. Bill Thank you for evaluating us following your stay at the Novotel Florianopolis, Magic Island. We were pleased to receive your congratulations. We'll be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. If you would like to share your experience with other customers, feel free to leave your comment on our page at www.tripadvisor.com. We are sure other customers will appreciate your comments. Follow direct link: https://www.tripadvisor.com/Hotel_Review-g303576-d630970-Reviews-Novotel_Florianopolis-Florianopolis_State_of_Santa_Catarina.html Looking forward to welcoming you again, please accept our best regards. I take the opportunity to wish you a successful new year and achievements for you and your family! Uldenir Merlin General Director

Great stay

Customer review rating 5.0/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

I checked in late at night, tired from a long journey. I was readily helped at the front desk and the check- in process was very quick. My room was ready, nice and spotless. The bed was comfortable, there was no noise from outside except for people along the hallways. The bathroom was nice, with a good shower. Breakfast was good, with fruits, juice, coffee and pastries available. The staff was very polite. Check out took only a few seconds.

Dear Maria Carolina Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Munari Supervisora de Recepção Novotel Florianópolis

Well located, good stay but a bit of confusion around eating options in the hotel

Customer review rating 4.0/5

Vba Business - 11/03/2020 Confirmed reviews ALL

The hotel is well located for a business trip. I arrived on Sunday and there was a bit of miscommunication around the room service, the opening hours of the restaurant. I guess it could have been a language problem. Apart from that, the staff was nice and the stay comfortable.

Thank you for the rating of our hotel! We are glad you enjoyed your stay at Novotel Florianópolis. The points placed will be worked towards continuous improvement. We look forward to your return!

Overrated...

Customer review rating 0.5/5

Alex H. Solo - 27/02/2020 Confirmed reviews ALL

The hotel is in no way a 4-star, and the reviews are way overrated. Some of the staff were helpful but the amenities are mediocre. The reason for the 1 star is because the mattresses have no protective covers and are stained. You basically sleep on one flat sheet that comes off all night. Secondly,I was given a room that smelled bad and was missing a security latch on the door.

Obrigado pela avaliação do nosso hotel!Estamos contentes que tenha apreciado sua estadia no Novotel Florianópolis. Os pontos colocados serão trabalhados para a busca da melhora contínua. Esperamos em breve o seu retorno!

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