Hotel - Sofitel Xian on Renmin Square
Sofitel Hotel Sofitel Hotel

Sofitel Xian on Renmin Square Hotel

4.5/5 3,353 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Business center with support staff
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Hotel location

Companies and event centres nearby

Company

AGILENT2 km / 1.24 mi BANK OF CHINA1 km / 0.62 mi COCA COLA8 km / 4.97 mi GSK1 km / 0 mi INTEL2 km / 1.24 mi KUNLUN MILITARY EQP6 km / 3.73 mi ROLLS ROYCE12 km / 7.46 mi SIEMENS2 km / 1.24 mi XIAN AIRCRAFT35 km / 21.75 mi
APPLIED MATERIALS20 km / 12.43 mi CHINA MOBILE8 km / 4.97 mi EXXON MOBIL2 km / 1.24 mi HUA WEI10 km / 6.21 mi JOHNSON AND JOHNSON6 km / 3.73 mi MICROSOFT2 km / 1.24 mi SHAANXI AUTOMOBILE6 km / 3.73 mi XIAN JANSSEN6 km / 3.73 mi XIAN BROTHERS EQUIP10 km / 6.21 mi

Your meetings and events

The Sofitel Convention Center is the largest business venue in the region and includes a 1,100-square meter pillarless Grand Ballroom accommodating up to 1,000 people for cocktail functions. The ballroom can be divided into three separate areas.There are nine additional meeting rooms that can accommodate from 20 to 150 people. The Ballroom and all meeting rooms are equipped with hi-tech audiovisual equipment and simultaneous interpreting facilities.An additional 21 meeting rooms offer you a wide choice of venues all with WiFi and advanced technology. Together with its 2 sister hotels 900 Renmin Square hotel rooms await your guests.

Sofitel Xian on Renmin Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAINT TROPEZ 45 m2 3 m 30 10 30 20 0
AVIGNON 70 m2 3 m 57 16 18 0 0
CANNES 70 m2 3 m 40 24 30 30 20
DIJON 70 m2 3 m 40 24 30 30 20
LYON 70 m2 3 m 0 16 18 0 0
MARSEILLES 70 m2 3 m 0 16 18 0 0
TOULOUSE 70 m2 3 m 40 24 30 30 20
NICE 110 m2 4 m 70 34 40 50 50
BORDEAUX 200 m2 3 m 90 35 40 60 60
PISSARO 220 m2 4 m 90 50 40 60 120
PARIS 280 m2 4 m 180 50 60 130 140
GRAND BALLROOM 900 m2 6 m 700 150 100 500 550
GRAND THEATRE 6,500 m2 20 m 1409 0 0 699 0
    • Indoor and Outdoor facilities
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

178 luxurious rooms and suites with elegant furniture and chic decor. A rainforest shower, the exclusive Sofitel MyBed, broadband WiFi Internet and 3G tech, bring you the "French art de vivre" of Sofitel.

  • 178 rooms
  • 178 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • TV with VCR
    • Video games on TV in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.7/5 ALL Rating 2,635 reviews

Our guest reviews for
Sofitel Xian on Renmin Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,353 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Eddie B. (. E. M. B. Business - 09/01/2020 Confirmed reviews ALL
« A very warm welcome, and a very enjoyable as always »

A very enjoyable experience, the same as always. I would the Sofitel Xi'an management team to personally recognize the staff in the Sofitel Club Lounge, each and everyone makes my stay very special, A very big thank you and looking forward to seeing them again upon my arrival this coming Friday 10th January 2020.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is always a pleasure to receive positive feedback. It has been our continuous efforts all along to strive for excellent guest experience, and your recognition motivates us greatly to do it even better. Thank you. Please be rest assured that I've shared your kind and encouraging feedback with the whole team, especially with the Club team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Gu Resident Manager

Family - 07/01/2020 TripAdvisor review
« Xian Sofitel Stay »

Our family group of 8 were extremely satisfied with our recent stay at the Sofitel in Xian. We had 3 junior suites booked and they did not disappoint. We came in the low season and it was fantastic value especially with daily Club access for evening cocktails and light supper during our stay. Would definitely return to stay at the Sofitel in Xian again.

Business - 22/12/2019 TripAdvisor review
« One of my best hotel experience this year »

The hotel location is really nice in the middle of the city. I've been really impressed by the quality and size of the room. Above all, it was the staffs that pleased me the most... really professional and friendly. Long time I did not experience such a standard in China. Trully recommend!

Ivy S. Friends - 18/12/2019 Confirmed reviews ALL
« Amazing hospitality and hotel services »

Dear General Manager, I and my cousin Ms Wong stayed in Sofitel Hotel at Renminsquare Xian from 12 to 16 Dec 2019 in Rm 5832. This amazing travel experience started even before I got on my flight. I called the hotel to confirm the reservation for a twin bed room. My called was timely picked up by a front desk manager 兀香小姐(Nancy). She patiently listened to my request with my limited spoken mandarin. She also informed me the details of my booking and provided information for upgrading to junior suite S. we could enjoy breakfast and the Sofitel Club service. We are S. glad that we decided on the upgrade. The club lounge gave us S. much convenience especially for us who are not  big eaters. Nancy is very kind to add me in her We Chat. She has also arranged hotel pick up for us from the airport(within 10 mins of my request). It had made things S. much easier for someone like me who come to Xian for the first time. Upon arrival at hotel, we warmly welcomed by 2 gentlemen at the Concierge. 梁康瑋( Mr Will Liang)and 楊鑫(Mr Andy Yang). They did not just helped us with the luggage. Mr Liang helped us to book one day tour and musical, showed us the sights nearby and the food we could try. Mr Liang  even went over the board to help me download DiDi taxi App and how to use WeChat pay( got the App but use it in China for the first time). I felt like  people in Xian.  He also gave me his mobile no for us to call him in case if need while we were out.  I must congratulate you to have such high quality hotel personnels who made guests S. much welcome and S. forthcoming in helping out the guest with enthusiasm and professionalism.  We would like to express our sincere appreciation to Nancy, Mr Liang and Andy. We are S. happy with the hotel that we joined the Accor Life Limitess. We  would like to come back again very much to enjoy your hotel service and see more of Xian. It has be a very memorable experience staying in Sofitel. Ivy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. We are deeply appreciative of your kind and encouraging feedback regarding your recent stay with us. I've shared your feedback with the whole team, especially with Nancy, Will and Andy. We all feel very motivated, thank you. Our efforts in striving for excellent guest experience never stop, and we look forward to having the opportunity to welcome you and your family again in the near future. Sincerely, Sam Gu Resident Manager

Pierre T. Business - 16/12/2019 Confirmed reviews ALL
« Great stay with excellent staff »

Perfect 1 night stop in XiAn. Sheila at the front desk was great. Very profesionnal and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It gives us great pleasure to know that you've enjoyed your recent stay with us. I have shared your comments with our team, especially with Sheila. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Gu Resident Manager

R.n. Couples - 16/12/2019 Confirmed reviews ALL
« Exceptional attention to guest satisfaction! »

Extremely satisfied with staff attention to our needs. High end room appointments. Excellent food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R.N, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition motivates us greatly to do it even better, and we are deeply appreciative of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Gu Resident Manager

A. C. Families - 01/12/2019 Confirmed reviews ALL
« Very happy with the service »

At check in the staff noticed we had a child with us, she sent a free extra bed for us. The breakfast buffet spread is very good too, widely spread. This made our time in Xi'an more memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It gives us great pleasure to know that you and your family have enjoyed your recent stay with us. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivy Wang Guest Experience Manager

Wen H. Families - 29/11/2019 Confirmed reviews ALL

The facilities are modern and the service is first class!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., Thank you for choosing Sofitel Xi'an on Renmin Square, and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially to hotel service, motivates us greatly to do it even better, thank you. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Sincerely, Ivy Wang Guest Experience Manager

charlieliaus2018 Couples - 14/11/2019 TripAdvisor review
« Pleasant stay; helpful staff »

We had a very pleasant 5 nights stay.Staff were very heplful responding to our needs. The only thing is it's a pretty old property so some facilities in the room need maintainance ( we couldn't switch off bathroom lights the last night)

Family - 07/11/2019 TripAdvisor review
« Expectations met »

We were upgraded to a suite room upon check in for a reasonable amount which included breakfast and access to the club lounge. Room was clean and amenities excellent. Convenient location to the city center. Highly recommended

Alice Business - 04/11/2019 Confirmed reviews ALL
« Good, generally! »

Good!About the food and the service! only the environment need to be improved a little bit! it seems that she is bit by the mosquito.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, Thank you for choosing Sofitel Xi'an on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay an enjoyable one, and thank you for your recognition and motivation. At the same time, we are very sorry to hear abou thte mosquito bite, we sincerely apologize for it and related rectification actions have been carried out. Once again thank you for your review, and we look forward to welcoming you again in the future. Sincerely, Ivy Wang Guest Experience Manager

Couples - 01/11/2019 TripAdvisor review
« Excellent Sofitel »

This is a real Sofitel that provides you with everything that you can expect from this brand. We were completely happy with every aspect of the hotel. We especially liked the Club Lounge and its wonderful staff.

T C. Couples - 29/10/2019 Confirmed reviews ALL
« Excellent reception, good accommodation restaurant service and choice food needs improvement »

Reception staff provided friendly and professional greeting Nancy and Daisy need special mention, well done. Restuarant staff from a Western prospective need to clear plates away more quickly and provide service with a smile. Enjoyed our stay Thank You

Jenny Business - 23/10/2019 Confirmed reviews ALL
« Excellent location, wonderful hotel »

This hotel is quietly located inside the walled city, only about a 10 minute walk to the Bell Tower and Drum Tower. Rooms are very comfortable, and the staff is great. I highly recommend Koi, the japanese restaurant on site, as well as Cycle, an Italian restaurant about a 7 minute walk away.

Michael N. Couples - 23/10/2019 Confirmed reviews ALL
« Suite was poor quality »

Suite smelt of smoke VERY shabby and worn Japanese restaurant was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. n., Thank you for taking the time to tell us about your experience at Sofitel Xian on Renmin Square. I am sorry that the room status did not meet your expectations; please allow me to express my sincerest apologies. However, your recognition to the dining experience in KOI motivates us greatly to do it even better, thank you. We are committed to strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivy Wang Guest Experience Manager

Anonymous Solo - 10/10/2019 Confirmed reviews ALL
« Great hotel and staff »

Great service by everyone from front desk, club lounge and bell staff. Room was large and comfortable. Location central and convenient

Jason Couples - 05/10/2019 Confirmed reviews ALL
« Nice stay »

Picked due to location and overall positive reviews

Jeremy Families - 05/10/2019 Confirmed reviews ALL
« Beyond expectation. »

We were very impressed with the quality of room and club as well as service from staff in the club (lisa, lynn and sunny) and the senior concierge. This was made more apparent when we later stayed in so called 5 star accomodation in beijing where service was terrible and we had to pay extra for everything for my daughter. Well done team. My only criticism was we found the spa pool staff a bit lacking.

Dawn Couples - 03/10/2019 Confirmed reviews ALL
« Fantastic service »

We were treated warmly on reception by Angela had a room upgrade which was amazing and breakfast was gorgeous

Couples - 29/09/2019 TripAdvisor review
« Excellent hotel »

Friendly and k knowledgeable staff about 1 and a half miles from Muslim street and drum / bell towers and about 45.minute drive from Terracotta warriors Buffet restaurant was excellent with lots of choice and lots of space. Restaurent price includes unlimited soft drinks and Tin tao beer

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