Mercure Rambouillet Relays du Château Hotel

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Mercure Rambouillet Relays du Château Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 996 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • Ideally located next to the chateau

  • Bistro restaurant and stylish bar

  • Fitness room available 24 hours a day

  • 3 modular meeting rooms

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 RAMBOUILLET
France

  • CENTRE VILLE:  V MAIRIE

  • MERCURE RAMBOUILLET:  5 MAIRIE

  • By plane

    PARIS ORLY At 60km / 37 miles

  • By plane

    ROISSY CDG At 76km / 47 miles

  • By train

    GARE DE RAMBOUILLET At 1km / 0 miles

GPS:48.645401, 1.819548

Companies

  • SIEMENS 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Le Relays du Château

Your meetings and events

Mercure Relays du Château hotel has five meeting rooms (three of which are modular) accommodating up to 350 people. Both modern and functional, they all come with free Wi-Fi and natural lighting. With 80m² of space, the HOCHE room welcomes you for meetings or meals and up to 60 people for cocktails. The bright room has access to a pleasant outdoor space for breaks. With 59m² of space, the SUCHET room welcomes you for meetings or meals and up to 40 people for cocktails. The bright room has access to a pleasant outdoor space for breaks.

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Discover our different room categories from Standard and Junior Suite to Privilege. Our rooms differ from one another in terms of size and amenities, and some include castle views. Book our Standard and Privilege rooms with double or twin beds for solo stays, as a couple or with friends, and our adjoining rooms for family stays. Enjoy our Junior Suites for an exceptional stay!

Our guest reviews

Our guest reviews for
Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  996 reviews

TripAdvisor Rating  4.0/5  660 reviews

Excellent stay

Customer review rating 4.5/5

Susan W. Couples - Confirmed reviews ALL

Hotel experience exceeded our expectations. Room was spacious with a super bathroom and great view of the château gardens. Staff were very friendly and helpful. Dinner was well presented and of a good standard

Dear SUSAN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit - Deputy Manager

A beautiful building right next to the Chateau de Rambouillet

Customer review rating 4.5/5

Surendra S. Business - Confirmed reviews ALL

Great location... right next to the Rambouillet Palace/Park and walking distance to many bars and restaurants in the street. The hotel rooms are spacious, well furnished and clean. Bath rooms are equipped with bath tubs. Staff is very supportive and they have a decent breakfast spread, though vegetarians like myself have to settle for cold fruits/cereals/bakery every day. The menu just doesn’t change!

Dear SURENDRA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit - Deputy Manager

Average

Customer review rating 3.0/5

K H. Families - Confirmed reviews ALL

We have stayed here many times visiting family. This time we noticed a decline in the standard of the breakfast (on Monday 18th April, there was virtually nothing to eat) was quite poor.

Dear KEVIN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rambouillet Relays du Château. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit - Deputy Manager

Lovely hotel

Customer review rating 4.5/5

Patrickl Couples - Confirmed reviews ALL

Great location across the road from a lovely chateau. Beautiful hotel smartly furnished. Staff were very pleasant. Room was a good size. Very reasonable rates for a very smart hotel and would definitely stay again. Good secure car park a few minutes walk away.

Dear PATRICK L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit - Deputy Manager

Confortable, excellent location

Customer review rating 4.5/5

G. Couples - Confirmed reviews ALL

Friendly staff

Dear FRANCOIS G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit -Deputy Manager

Ticked all of the boxes

Customer review rating 5.0/5

Patrick R. B. B. F. D. Friends - Confirmed reviews ALL

We were three friends who spent an overnight en route to Burgundy. Everything was exactly as we had hoped. The bedrooms were spacious and well equipped and the beds were extremely comfortable. We had dinner in the restaurant and the food was surprisingly good for a hotel restaurant. The staff could not have been more friendly. We plan to stay here again on our return journey. Definitely to be recommended.

Dear FIONNUALA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit - Deputy Manager

Good stay

Customer review rating 4.0/5

Luiz Families - Confirmed reviews ALL

Nice location , room was ok . Window not protecting for outside cold . We could feel cold air getting in . Good reception desk , however no smile at breakfast .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benoit - Deputy Manager

One of the best Mercure Hotel , I've ever been.

Customer review rating 5.0/5

N. Families - Confirmed reviews ALL

Well positioned, awesome Team and beautiful room, nothing to add .... perfect Thanks to the Team and for sure they have the right guys at the right seat.

Dear VINCENT N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Back office

Very dissapointing

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Diner was horrible, rooms old, too small and pillows the worst I ever had,

Nice location

Customer review rating 5.0/5

Sonja P. Couples - Confirmed reviews ALL

The entire staff was very helpful and always with a smile. A Nice bange from our exoerience in Paris,so we are Nowdedicated to stay away from Paris inthefutureand enjoy the kindness in the province. We loves rambouillet

Dear Ms p., Thank you for your message, we are delighted to hear that and we hope to see you again with pleasure at our place! Ines, Front desk Sincerely.

Fine, no parking

Customer review rating 4.5/5

R G. Couples - Confirmed reviews ALL

Comfortable and enjoyable

Well located

Customer review rating 5.0/5

Annette Couples - Confirmed reviews ALL

Always happy with this hotel, great stop over

Well located

Customer review rating 5.0/5

Lesley G. Families - Confirmed reviews ALL

Our stay was very enjoyable. It was close to the high street with various shops. The room was large and comfortable. Breakfast good selection

Hotel stay

TripAdvisor rating 5.0/5

Giuili Couples - TripAdvisor review

Very polite and welcoming Staff at arrival, room very nice and comfortable, easy parking space around the hotel also town is very a very short walking time, plenty of shops to look and the best place is the park just a walking trip from hotel

This is not a 4* Hotel....

TripAdvisor rating 3.0/5

auditt225 Couples - TripAdvisor review

The good news is that the hotel is a short 2 minute walk from President Macron's Summer Chateau and gardens. Excellent location. The reception on arrival was excellent = very friendly and very fast. The room was a good size. The not so good....There was only one small bottle of water in the empty otherwise 'minibar'. It would have been nice if the minibar had been plugged in and therefore cold?? The bath was a good surprise...two small soaps, but little else. The room was tired and badly in need of a make-over. By the way the TV had ywo English speaking channels, one of which seemed focussed on take the mickey out of Boris and Brexit! We didn't sample the restaurant as there were local restaurants with better ratings. Oh and the car park is the public one across the road. Fortunately, they do have a couple of trolleys to transport your bags from the car park to the hotel. The room was a three star room or less, and quite pricey. Would we stay again? Probably not. The area to the west of Paris is full of Chateaux and lovey woods, we would prefer to find a hotel a bit closer to those.

A pleasant stay in the middle of Rambouillet

TripAdvisor rating 4.0/5

Navigator656357 Couples - TripAdvisor review

We stayed 3 nights at the Mercure in Rambouillet and were very pleased . We had a lovely room facing the square and the staff were uniformly helpful and pleasant. Only snag was that the restaurant was closed on the Sunday evening when there were few alternatives on offer. Our only criticism was that the dinner menu seemed to us quite formulaic with nothing for vegetarians except gnocchi and it was relatively expensive for the conventional dishes offered . However everything else was fine so well done Mercure . On no account should visitors miss going to the Bergerie Nationale , a nice walk through the parc; there is lots more there than sheep and even coach rides are offered in the main summer months .

Classy looking Hotel but.....could be better.

TripAdvisor rating 4.0/5

SDEvs Couples - TripAdvisor review

Had a 1 night stop here and booked a Privilege Room with a view of the Castle or Town Hall. Room 504 had little or no view of either. One very small window with hardly any view. Room was large, very clean, big TV and apart from the no view we were pleased with it. There is no on site parking and the hotel uses a secure underground car park around the corner, about a 3 minute walk. Not ideal for everyone and it costs just under 10 euros for 24 hours. We didn't get a very good explanation of this when we arrived. It's a very casual check in procedure which is out of place in a hotel like this which looks very formal. Definitely need to improve this. Breakfast choice was wide ranging and very good. The only complaint was the number of flies around the bread display. Frankly it was disgusting, especially the brioche loaf. Fair amount of improvement needed, I will not be returning unless I see this has been improved.

RAMBOUILLET

TripAdvisor rating 5.0/5

Pat B Couples - TripAdvisor review

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Overnight stop on way south.

TripAdvisor rating 3.0/5

Inspire52823969355 Couples - TripAdvisor review

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision

Nice hotel, horrible service

TripAdvisor rating 2.0/5

Explorer11754327634 Couples - TripAdvisor review

Unfortunately not the greatest experience for that price in that town, We had a wedding attendance, the hotel couldn't organize an iron nor was the safe working. The breakfast was rather average. Location is thought to be good, unfortunately there was a loud festival during that time right in front of it so we had to park far away. Needless to say that an umbrella wasn't available either. Room was nice and clean tho.

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