Mercure Rambouillet Relays du Château Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,212 reviews

ALLSAFE approved hotel

Information message

Mercure Rambouillet Relays du Château Hotel
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+ 23 Services

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • Ideally located next to the chateau

  • Bistro restaurant and stylish bar

  • Fitness room available 24 hours a day

  • 3 modular meeting rooms

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 rambouillet
france

Fax: (+33)130462391

Check-in from 14h00

Check out up to 12h00

  • CENTRE VILLE:  V MAIRIE

  • MERCURE RAMBOUILLET:  5 MAIRIE

  • By plane

    PARIS ORLY At 60.01km / 37.29 miles

  • By plane

    ROISSY CDG At 76.01km / 47.23 miles

  • By train

    GARE DE RAMBOUILLET At 1.5km / 0.93 miles

GPS:48.645401, 1.819548

Companies

  • SIEMENS 3.0 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Le Relays du Château

Your meetings and events

Mercure Relays du Château hotel has five meeting rooms (three of which are modular) accommodating up to 350 people. Both modern and functional, they all come with free Wi-Fi and natural lighting.

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • High speed transmission line

  • Airconditioned meeting room

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Discover our different room categories from Standard and Junior Suite to Privilege. Our rooms differ from one another in terms of size and amenities, and some include castle views. Book our Standard and Privilege rooms with double or twin beds for solo stays, as a couple or with friends, and our adjoining rooms for family stays. Enjoy our Junior Suites for an exceptional stay!

Our guest reviews for
Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,212 reviews

TripAdvisor Rating 4.0/5

648 reviews

Fine, no parking

Customer review rating 4.5/5

R G. Couples - 10/11/2021 Confirmed reviews ALL

Comfortable and enjoyable

Well located

Customer review rating 5.0/5

Annette Couples - 04/11/2021 Confirmed reviews ALL

Always happy with this hotel, great stop over

Well located

Customer review rating 5.0/5

Lesley G. Families - 19/10/2021 Confirmed reviews ALL

Our stay was very enjoyable. It was close to the high street with various shops. The room was large and comfortable. Breakfast good selection

Well located and cosy hotel

Customer review rating 5.0/5

Livia B. Couples - 02/10/2021 Confirmed reviews ALL

Smooth check-in. Good sized room. Nice and helpful staff. There's parking space for bicycles

Great location, comfortable stay

Customer review rating 4.5/5

Anonymous Solo - 13/09/2021 Confirmed reviews ALL

Nice, comfortable room. Very good breakfast buffet. Great location close to chateau and historic town center.

Good hotel

Customer review rating 4.0/5

Chris W. Families - 31/08/2021 Confirmed reviews ALL

Good stay with no issues.

Beautiful hotel in a beautiful location

Customer review rating 4.0/5

Johan Couples - 31/08/2021 Confirmed reviews ALL

Modern and totally renewed hotel. Friendly staff and covid safe hotel. Soundproofing between the restaurant and the rooms is not optimal.

Well located and good stopover

Customer review rating 4.5/5

Ken Couples - 28/08/2021 Confirmed reviews ALL

Everyone very helpful, especially the lad on reception who tried to help us with the COVID pass at the restaurant next door

Dear KEN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit PETILLION Deputy Manager

Very nice Hotel but such a bad restaurant

Customer review rating 4.0/5

Clemence Families - 17/08/2021 Confirmed reviews ALL

The hotel is great, well located and breakfast is quite good. The restaurant is however not at the level of the restaurant, the food is of bad quality, kitchen is slow as never and the service not very efficient.

Dear MARC M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your experience at our restaurant, I'm sorry you didn't come forward during your meal. We could have maybe improved something that didn't please you. The service was slow that night because of our lack of staff during this complicated period although our staff did there best and I apologize for that. I'm also surprised to hear that the quality of the food was bad as the Ceasar salad and the Relays burger with home made buns being our best sales and we've always had good critics. Hopefully next time we will be able to exchange directly so we can have a better backfeed on what went wrong. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as you wish. Sincerely, Sherri GREEN Restaurant Manager

Hotel stay

TripAdvisor rating 5.0/5

Giuili Couples - 25/07/2021 TripAdvisor review

Very polite and welcoming Staff at arrival, room very nice and comfortable, easy parking space around the hotel also town is very a very short walking time, plenty of shops to look and the best place is the park just a walking trip from hotel

This is not a 4* Hotel....

TripAdvisor rating 3.0/5

auditt225 Couples - 22/09/2019 TripAdvisor review

The good news is that the hotel is a short 2 minute walk from President Macron's Summer Chateau and gardens. Excellent location. The reception on arrival was excellent = very friendly and very fast. The room was a good size. The not so good....There was only one small bottle of water in the empty otherwise 'minibar'. It would have been nice if the minibar had been plugged in and therefore cold?? The bath was a good surprise...two small soaps, but little else. The room was tired and badly in need of a make-over. By the way the TV had ywo English speaking channels, one of which seemed focussed on take the mickey out of Boris and Brexit! We didn't sample the restaurant as there were local restaurants with better ratings. Oh and the car park is the public one across the road. Fortunately, they do have a couple of trolleys to transport your bags from the car park to the hotel. The room was a three star room or less, and quite pricey. Would we stay again? Probably not. The area to the west of Paris is full of Chateaux and lovey woods, we would prefer to find a hotel a bit closer to those.

A pleasant stay in the middle of Rambouillet

TripAdvisor rating 4.0/5

Navigator656357 Couples - 12/09/2019 TripAdvisor review

We stayed 3 nights at the Mercure in Rambouillet and were very pleased . We had a lovely room facing the square and the staff were uniformly helpful and pleasant. Only snag was that the restaurant was closed on the Sunday evening when there were few alternatives on offer. Our only criticism was that the dinner menu seemed to us quite formulaic with nothing for vegetarians except gnocchi and it was relatively expensive for the conventional dishes offered . However everything else was fine so well done Mercure . On no account should visitors miss going to the Bergerie Nationale , a nice walk through the parc; there is lots more there than sheep and even coach rides are offered in the main summer months .

Classy looking Hotel but.....could be better.

TripAdvisor rating 4.0/5

SDEvs Couples - 30/07/2019 TripAdvisor review

Had a 1 night stop here and booked a Privilege Room with a view of the Castle or Town Hall. Room 504 had little or no view of either. One very small window with hardly any view. Room was large, very clean, big TV and apart from the no view we were pleased with it. There is no on site parking and the hotel uses a secure underground car park around the corner, about a 3 minute walk. Not ideal for everyone and it costs just under 10 euros for 24 hours. We didn't get a very good explanation of this when we arrived. It's a very casual check in procedure which is out of place in a hotel like this which looks very formal. Definitely need to improve this. Breakfast choice was wide ranging and very good. The only complaint was the number of flies around the bread display. Frankly it was disgusting, especially the brioche loaf. Fair amount of improvement needed, I will not be returning unless I see this has been improved.

RAMBOUILLET

TripAdvisor rating 5.0/5

Pat B Couples - 12/07/2019 TripAdvisor review

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Overnight stop on way south.

TripAdvisor rating 3.0/5

Inspire52823969355 Couples - 10/07/2019 TripAdvisor review

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision

Nice hotel, horrible service

TripAdvisor rating 2.0/5

Explorer11754327634 Couples - 16/05/2019 TripAdvisor review

Unfortunately not the greatest experience for that price in that town, We had a wedding attendance, the hotel couldn't organize an iron nor was the safe working. The breakfast was rather average. Location is thought to be good, unfortunately there was a loud festival during that time right in front of it so we had to park far away. Needless to say that an umbrella wasn't available either. Room was nice and clean tho.

Great classic hotel

TripAdvisor rating 5.0/5

JohnM39 Family - 17/07/2018 TripAdvisor review

We enjoyed our stay at this beautiful property while following the Tour de France. The rooms are spacious, well furnished, attractive and quiet. It is nicely located close to the city parking ramp, and close to restaurants and shops. Excellent public spaces, and an excellent breakfast. One of the French racing teams stayed there also, which was interesting.

Good hotel

TripAdvisor rating 4.0/5

tiger2669 Business - 10/06/2018 TripAdvisor review

Good hotel, parking in front is fine, hotel is good, nice large privilege room with all comfort and very clean. Beds are comfortable. Good room service and nice restaurants around. Bathroom could be a bit more modern and large. Staff are friendly. Bar is a bit sad.

Excellent stay!

TripAdvisor rating 5.0/5

Francophile827 Couples - 29/05/2018 TripAdvisor review

Excellent service from a high quality hotel. We managed to have chosen the weekend of Pentecost celebrations in France and, in Rambouillet, the Fete des Muguets. Thanks to an email on the day before our visit we were warned about the change to parking arrangements and also about the potential for some noise after hours. Forewarned, we found Rambouillet en fete and happily joined in! Our room was quiet (even with the windows open) and we had a very comfortable stay. Unfortunately we managed to leave some vital car papers in the room on departure and only discovered our error the next day when we had moved on to stay with friends. We rang the Hotel and were told that they had already been found and they would appreciate some instructions. We asked them to send scanned copies to where were staying and the originals back home. Both actions were done immediately and we carried on (now legally). Excellent service indeed!!

Excellent stay

TripAdvisor rating 5.0/5

DianaPaul Couples - 13/04/2018 TripAdvisor review

We were very happy with the room but disappointed with the facilities for tea & coffee. After a late arrival, and perfect welcome, we could not buy a fruit juice to take to our room because the receptionist could not serve from the bar ( it was closed ) and there was no fruit juice available in the vending machine. Very surprised that a 4 star hotel could not provide this drink and very shocked to see a vending machine in a 4 star hotel. In our room, we were shocked to find only small paper cups to make tea & coffee; we like a large mug of tea so had to return to reception to request from the Receptionist. The next day I bought a fruit juice in a local shop and when I used the plastic cup in the room, it was damaged with a split down the side and the juice poured out over the desk and floor! We do not consider this 4 star standard. The room and bathroom were very clean and otherwise very acceptable and nicely decorated; we appreciated the quiet location request at the rear of the hotel. The bed seemed very firm but as we slept well, not an issue on this occasion. Check out service was perfect.

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