Hotel - Grand Mercure Xian Renmin Square
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Xian Renmin Square

4.0/5 1,186 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Babysitting on request
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Companies and event centres nearby

Company

COCA COLA8 km / 4.97 mi KUNLUN MILITARY EQP6 km / 3.73 mi XIAN AIRCRAFT35 km / 21.75 mi
JOHNSON AND JOHNSON6 km / 3.73 mi SHAANXI HEAVY AUTO6 km / 3 mi XIAN BROTHERS EQUIP10 km / 6.21 mi

Your meetings and events

Grand Mercure Xian Renmin Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMBOISE 60 m2 3 m 40 14 16 20 20
CHAMBORD 60 m2 3 m 40 14 16 20 20
VERSAILLES 60 m2 3 m 40 14 14 0 30
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from a 21sqm Classic Room with shower, bathtub or 31 sqm Superior Room with a separate shower and bathtubThe 60sqm deluxe Suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub. The 80sqm Executive suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub.

  • 194 rooms
  • 34 non-smoking rooms
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 1,020 reviews

Our guest reviews for
Grand Mercure Xian Renmin Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,186 reviews
Cindy Families - 02/02/2020 Confirmed reviews ALL
« Fabulous stay »

We stayed two nights at Grand Mercure. Truely a 5 star hotel. Spacious suit reflects sino Russian style. Lovely in every respect. Centrally located, within walking distance of city centre. It's a good base for exploring Xi'an. Hotel conceirge organised a taxi to take us to see terracotta warriors. We liked the service and used the same taxi again on the following to the airport. Great!

Patrick L. Solo - 25/12/2019 Confirmed reviews ALL
« Service from the staff was amazing L »

I was given a upgrade that I didn’t ask for and the room they gave me was fantastic. The staff and everyone were amazing

Family - 21/12/2019 TripAdvisor review
« Good hotel that needs to be upgraded anyway »

It is one of the three hotels in that site. Dim signboard lighting made it kind of vague to identify the hotels . Reception service was good though the staffs' English proficiency could still he improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teoh S, Thank you for providing us with the gift of feedback. We are very sorry that the recent stay didn't meet your expectation, please allow me to express my sincere apologies for it. We have been conducting English training for our FO team and F&B team for several batches, and we will continue and enhance our efforts in it. I've also shared your comment on the signboard lighting with hotel management. Our efforts in striving for excellent guest experience never stop, and we look forward to having the opportunity to better serve you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

Ks Solo - 16/12/2019 Confirmed reviews ALL
« Very nice atmosphere, very good location »

This hotel is located in historic Square with vast gardens and heritage buildings. I went from Wulukou subway station about 15-20 min walk. My room was upgraded from Mercure hotel and so I could stay there by very reasonable price. Because my departure is too early to eat breakfast, I want to try it on the next stay.

Isaac Business - 11/11/2019 Confirmed reviews ALL
« Old classical hotel »

I'm there for 2 night the room is big the service is good

Keith Friends - 27/10/2019 Confirmed reviews ALL
« A Lovely Hotel »

My friends and I enjoyed a very enjoyable stay at this lovely hotel. We were all given upgraded rooms upon check in, I believe on the basis of my accor hotel gold membership. We were able to use the facilities of both the Sofitel Legend and the Sofitel located on the same campus as the Grand Mercure. The location of the hotel is a little out of the centre - but it is walkable. All the staff were very helpful. Special mention must go to Echo who's English is excellent and, apart from checking us all in speedily, was able to give excellent advice and assistance in booking various trips and transport.

Anonymous Friends - 24/10/2019 Confirmed reviews ALL
« Quite good »

Room was good and no-smoking was correct (not always the case in China...) For breakfast, the type of meal was correct (only) and could be improved in terms of quality. The site is quite and it's appreciated. Location is good in Xi'an.

Mrs. A. O. Couples - 18/10/2019 Confirmed reviews ALL
« Great place to stay »

Beautifully located, nice services, good breakfast. Staff very attentive and Cordial. Cici, Rena and Echo were very helpful answering our questions and giving us some ideas. Very impressed with their hospitality and smiling faces.

Anonymous Families - 18/10/2019 Confirmed reviews ALL
« Good location & comfortable hotel »

Location good. Well appointed rooms. Food good

Chris A. Couples - 13/08/2019 Confirmed reviews ALL
« Excellent hotel in a great complex & very central »

Restaurant & bar were very good. Service was excellent. Very helpful & understanding.

Danny Couples - 27/07/2019 Confirmed reviews ALL
« Relaxing at Renmin »

We had a great stay at the Grand Mercure Xian on Renmin Square. The room was roomy and the bed was huge. The bathroom also had plenty of space. The only slight problem was the fridge didn't keep anything cold, so we order some ice each night to get the drinks cold.

Carsten H. Families - 16/07/2019 Confirmed reviews ALL
« Pleasent stay »

We had a very nice stay at the hotel and staff were very helpful. Locations very central in Xi’an. Pool was very nice. Only concern was the smell of cigarettes on the floors.

D L. Couples - 05/07/2019 Confirmed reviews ALL

Very pleasant. Our room was a bit dark.

Mohammed F. O. Families - 29/06/2019 Confirmed reviews ALL
« Staff were very nice »

It was great experience, staff were very nice to me specially ECHo, Rena, Dik and Lala. I ordered 4 omelette dishes and it costed me 640 CNY, it’s extremely expensive, other than this, everything Elsa was great. When I checked inn there were mistake in the price, as the staff showed me printed email that has amount more than what is in booking with almost 250 Chinese Ryan, the price on booking included taxes and service charge s. It still they wanted to charge me more. The hotel had no gym, pool and sauna, they said I had to go to the partner hotel nearby, I went to the partner hotel and the staff at the facilities were not friendly at all, they treated me like I am stranger, very tough receptionist at the club and he said you want only to check the place, I did not feel comfortable at all, many thanks.

Haruyuki T. Friends - 29/06/2019 Confirmed reviews ALL
« Future style »

I think,nowadays all hotels groups,same same! Just different facility! Important is 1.enjoy 2.comfortable Now ,hotel level is second. Just comfortable ,not enjoy! Nothing enjoy function . Just sleeping function. Have to change! Enjoy function! Ex,like a ship, No hotel staff to customer comnicate, Need to !customer to customer comnicate! To Acoor group message. Xian staff is good hospitality. I checked ,legend hotel. Not catch up hanoi metropol sofitel. Xian sofitel legend,no good names. Lost brand name. Just old building.

Zeena L. Couples - 28/06/2019 Confirmed reviews ALL
« Fabulous stay »

Loved the hotel. Room was very spacious and staff helpful. Loved it.

Sue B. Couples - 27/06/2019 Confirmed reviews ALL
« Brief but pleasant »

Very comfortable room and facilities, staff were pleasant and helpful. We would stat there again.

Irene S. Couples - 26/06/2019 Confirmed reviews ALL
« I have a memorable stay at Grand Mercure, Xian, China. »

Me and my husband planned for a weekend holiday to Xian from Hong Kong to celebrate my birthday. On the day when we were back to hotel after visiting a museum, surprisingly we found a beautiful birthday cake in our room. The hotel staff has noticed about my birth date and has prepared this nice surprise to me. It's so touching and we would like to say "Thank You" to all the staff at the Hotel. It's so amazing.

Evgeny Families - 25/06/2019 Confirmed reviews ALL
« Great place to stay »

Stayed at this hotel for 3 nights. Everything was perfect: room, service and food.

Rosalie Solo - 23/06/2019 Confirmed reviews ALL
« Top service — fantastic service and accommodations ! »

My stay could not have been more perfect! Warren was exceptional and Lola ensured all things were perfect. So perfect the accommodations, service and location! I was traveling alone and they helped with airport transfer, food selections, ATM locations and anything I asked for. A definite jewel.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates