Sofitel Brisbane Central
Sofitel Brisbane Central 5 stars
Customer review rating (ALL Rating)
4.4/5
3,130 reviews
ALLSAFE approved hotel
Description
Hotel extras
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The hotel is above Central Station, with direct access to Brisbane Airport.
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Award-winning, gourmet restaurant and bars onsite
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Brisbane's largest fully-integrated conference venue.
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Luxurious French inspired interiors and decor
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Outdoor pool, gymnasium and day spa
Hotel location
Sofitel Brisbane Central
249 Turbot Street
4000 BRISBANE
Australia
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By plane
BRISBANE AIRPORT At 19km / 11 miles
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By train
CENTRAL STATION At 0.1km / 0.06 miles
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By train
ROMA STREET STATION At 0.1km / 0.06 miles
GPS:-27.465352, 153.026299
Congress centre
- BRISBANE CENTRE 1 km / 0.62 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
SUZETTE
Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Suzette offers diners the perfect place to relax, indulge, and celebrate.
Bistro Jacque
Bistro Jacque offers guests a bistro-style dining experience with a full-service bar and gaming facilities, including TAB and Keno.
Cuvée
At Cuvée, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.
2 breakfasts Non contractual photo
Pool
Taking advantage of Brisbane's enviable weather and premium city location, the hotel's stunning rooftop pool and spa offer a relaxed, chic oasis above the bustle of the CBD below.
Fitness center
Work out in spacious SoFit gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.
Spa
Embark on healing journeys in an award-winning Brisbane spa. Enter the sanctuary of Stephanies Spa Retreat to explore a menu of sublime body treatments, massage, lavish skin treatments and the sensory indulgences of the Opal Rasul Steam Room.
Weddings Non contractual photo
Providing the perfect setting for sophisticated Brisbane weddings, Sofitel Brisbane Central features an extensive array of versatile event spaces, wedding packages, tailored options, exceptional accommodation, and outstanding service and facilities.
Your meetings and events
As Brisbane's largest hotel conference facility, Sofitel Brisbane Central provides guests with tailor-made meetings and events with our signature French touch. Set the stage in one of our 11 modern and stylish event spaces, capable of catering from 10 to 1100 delegates in a variety of styles. With our dedicated events specialists and the added convenience of our in-house audio visual technicians, organising an event of any size is made easy from start to finish.
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
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13 m² 139 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
6 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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18 m² 193 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
8 participants |
Configuration is not available for this hotel |
8 participants |
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50 m² 538 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
15 participants |
15 participants |
24 participants |
20 participants |
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56 m² 602 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
15 participants |
15 participants |
24 participants |
20 participants |
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64 m² 688 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
21 participants |
22 participants |
30 participants |
40 participants |
|
80 m² 861 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
27 participants |
24 participants |
45 participants |
50 participants |
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106 m² 1140 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
39 participants |
39 participants |
72 participants |
60 participants |
|
113 m² 1216 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
36 participants |
Configuration is not available for this hotel |
54 participants |
60 participants |
|
127 m² 1367 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
36 participants |
Configuration is not available for this hotel |
63 participants |
80 participants |
|
128 m² 1377 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
39 participants |
40 participants |
81 participants |
80 participants |
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143 m² 1539 sq ft |
0 m 0 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
160 participants |
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198 m² 2131 sq ft |
0 m 0 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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212 m² 2281 sq ft |
7 m 7 ft |
Configuration is not available for this hotel |
78 participants |
Configuration is not available for this hotel |
120 participants |
140 participants |
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240 m² 2583 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
126 participants |
140 participants |
|
254 m² 2734 sq ft |
7 m 21 ft |
Configuration is not available for this hotel |
90 participants |
Configuration is not available for this hotel |
216 participants |
170 participants |
|
332 m² 3573 sq ft |
7 m 21 ft |
Configuration is not available for this hotel |
100 participants |
Configuration is not available for this hotel |
252 participants |
220 participants |
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450 m² 4843 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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798 m² 8589 sq ft |
7 m 21 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
550 participants |
580 participants |
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Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
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Unsure of the capacity needed for your event?
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Convert different units of measurement and make organising your events easier.
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This hotel is not suitable for your event?
Look for another hotel
Our accommodation(s)
Sofitel Brisbane Central provides a retreat from the bustle of the city with its 416 luxuriously appointed rooms and suites. Every room exudes an artistic feel that seamlessly blends contemporary design with refined French elegance. Adorned in an inviting palette of neutral tones, charcoal accents and rich chocolate hues, each room is designed to create a welcoming feeling complemented by the finest French amenities and sumptuous Sofitel MyBed collection.
SUPERIOR ROOM, 1 King Size Bed
Accessible room
- Max. number of persons: 3
- Area: From 32 m² / 344 sq ft
- Views: Mountain view Note
- Bathrobe
- Coffee/tea making facilities
- Automatic wake up call
- Mini Bar
SUPERIOR ROOM, 2 Double Size Beds
- Max. number of persons: 3
- Area: From 32 m² / 344 sq ft
- Views: Mountain view Note
- Bathrobe
- Coffee/tea making facilities
- Automatic wake up call
- Mini Bar
LUXURY ROOM, 1 King Size Bed
- Max. number of persons: 3
- Area: From 32 m² / 344 sq ft
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
LUXURY ROOM, 2 Double Size Beds
- Max. number of persons: 3
- Area: From 32 m² / 344 sq ft
- Bathrobe
- Pillow Menu
- Coffee/tea making facilities
- Mini Bar
LUXURY CITY ROOM, 1 King Size Bed, High Floor, City View
- Max. number of persons: 3
- Area: From 32 m² / 344 sq ft
- Views: City View Note
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
CLASSIC JUNIOR SUITE, 1 King Size Bed, 1 Sofa Bed, Separate Lounge, City View
- Max. number of persons: 3
- Area: From 64 m² / 688 sq ft
- Bathrobe
- Coffee/tea making facilities
JUNIOR SUITE, 1 King Size Bed, Separate Lounge, City View
- Max. number of persons: 3
- Area: From 63 m² / 678 sq ft
- Views: City View Note
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
PRESTIGE SUITE, 1 King Bed, Separate Lounge, City View
- Max. number of persons: 3
- Area: From 64 m² / 688 sq ft
- Views: City View Note
- Bathrobe
- Coffee/tea making facilities
- Automatic wake up call
- Mini Bar
OPERA SUITE, 1 King Bed, Separate Lounge, City View
- Max. number of persons: 2
- Area: From 96 m² / 1033 sq ft
- Views: City View Note
- Bathrobe
- Coffee/tea making facilities
- Automatic wake up call
- Mini Bar
Our guest reviews
TripAdvisor rating 3.0/5
Sumonsyd Business - TripAdvisor review
Very outdated pretty much everything, interior design, quality etc. Restaurant menu very average with very minimum option. Customer service is worse, staff should get trained in Thailand, except couple of staff very attentive. Cleanliness is worse, carpet is full with hair, and common toilet in the main lobby is filthy.
Bonjour Sumonsyd, Thank you for taking the time to tell us about your experience at the Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to discuss into more depth your stay if you could please contact me at h5992-GR@sofitel.com. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central
TripAdvisor rating 5.0/5
Jeffrey F TripAdvisor review
Great rooms, great restaurant and great service! The hotel is above Central Station, so if you come by taxi or train it's very easy to access. It's 3 minutes walking distance to the shops and 5-10 to great restaurants, or 15 if you want to travel to South Bank
Bonjour Jeffrey F, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments. I will be sure to let our team know that you rated our service and restaurant as great! I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central
TripAdvisor rating 4.0/5
Neville D TripAdvisor review
Accommodation for my wife [ disabled ] & self, 24& 25Apr22 [ ANZAC Day ]. Booking made Mar22 - room with walk-in shower ]. Arrived 2:30pm, but room with walk-in shower not available until 04:40pm. Had to wait in the foyer for 2+ hours. Hanna, on the desk, tried her utmost to make our wait more pleasant & solve the problem. On check-out, 26Apr22, was an overcharge of $39.00 for breakfast [ we had two breakfasts but were advised by breakfast check-in employee that we were entitled to one free breakfast ]. On check-out, I noticed the mistake & had to advise the desk check-out gentleman of the mistake. Account was adjusted. Thank you for the free parking for two nights - much appreciated. Also for the free parking for our daughter on ANZAC Day who had to care for my wife as I was marching on ANZAC Day. We always stay for two nights for ANZAC Day. Room was of excellent standard, comfortable. Alcohol drinks, very expensive.
Bonjour Neville D, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologize that you had to wait for your room for that long however I am pleased to hear that Hannah did her best to accommodate during that time. We do hope that we are able to welcome you back in the near future. Sincèrement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central
TripAdvisor rating 3.0/5
ryanmeg2 Business - TripAdvisor review
Arrived at the hotel just after 2 pm to check in as I was attending an awards ceremony being held there. Was told my room was ready and they would contact me once it was. At 4.30 I returned to the hotel to enquire if the room was ready to be told it was and see that my luggage was still sitting in the front lobby on the trolley where I had placed it 2 and a half hours earlier. Was not up to the typical level of service and was very disappointing experience
Bonjour Ryanme2, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologize that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincerement, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central
Customer review rating 4.0/5
Sea R. Families - Confirmed reviews ALL
We booked 3 rooms for my Mum's milestone birthday. The rooms are spacious, perfect for our family to hang out while a baby was asleep. I was told our rooms were all on the same floor before check-in, then again at check-in, yet only two of the rooms were on the same floor. Apart from this, the stay was great and we enjoyed the Lobby Bar and breakfast at the hotel which were fabulous.
Dear Caitlin R., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Aaron will be thrilled to hear you enjoyed his service! I apologize that we weren't able to put all three rooms on the same floor and I will be definitely following up with our Front Office team regarding this. Thank you again for sharing your experience, and we hope to welcome you back soon! Also a Happy belated birthday to your mother!! Sincerely, Jefferson Lagarde Luxury Experience Manager Sofitel Brisbane Central
Our most recent 20 reviews
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