ibis Istanbul Zeytinburnu Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 2,676 reviews

ALLSAFE approved hotel

Information message

ibis Istanbul Zeytinburnu
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+ 14 Services

Hotel extras

  • Close proximity to City Center

  • Shuttle to Metro, Metrobus and Tram line

  • Free Indoor Car Park

  • Rooms with sea view

  • Fully refurbished lobby, bar and ibis Kitchen Restaurant with all-day dining options.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad N56
Zeytinburnu
34025 istanbul
turkey

Fax: (+90)212/4143929

Check-in from 14h00

Check out up to 12h00

  • BUS:  MR20 KAZLICESME

  • METROBUS: 

  • MARMARAY:  KAZLICESME

  • By plane

    ATATURK INTERNACIONAL AIRPORT At 10km / 6.21 miles

GPS:40.979858, 28.902084

Congress centre

  • CNR 10.0 km / 6.21 mi
  • TUYAP CONVENTION CENTER 27.0 km / 16.78 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS RESTAURANT

An international and local cuisine that anyone can find something goes with their taste! Young and dinamic, that is ibis Restaurant!"

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Istanbul Zeytinburnu

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,676 reviews

TripAdvisor Rating 4.0/5

566 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good hotel

Customer review rating 5.0/5

R. T. Business - 22/10/2021 Confirmed reviews ALL

Excellent location and excellent services,

Dear T. R., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Well located

Customer review rating 3.5/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

Good

Dear Xhonijon M., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations and you have enjoyed the friendliness of our team members. We assure you we are going to share your comment with Ms. Hatice first and then with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Good Hotel

Customer review rating 5.0/5

Bassma B. Friends - 02/09/2021 Confirmed reviews ALL

We checked into the hotel as a group. We waited for a while at the entrance, but Mr.Mehmet quickly completed everyone's room with a very professional welcome. thanks i will come again

Dear Bassma B., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We assure you we are going to share your nice words with Mr. Mehmet first and then with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Kind Staff

Customer review rating 5.0/5

Samet F. S. Couples - 01/09/2021 Confirmed reviews ALL

The hotel is well equipped. It was clean and fulfilling expectations about safe tourism. Staff was very kind, friendly and helpful. They upgraded our room.

Dear Samet Firat S., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Well located

Customer review rating 3.5/5

Arif Business - 30/08/2021 Confirmed reviews ALL

The personel was very nice and helpfull, but it was really Strange that we had to pay extra for the swimmingpool, i have really been in many hotels but this was the first time i experienced this, and that is a minus for you

Dear Arif Tolga B., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We would like to inform you that, ibis is an economy brand of Accor and we do not have a swimming pool according to our brand essentials. As ibis and Novotel Istanbul Zeytinburnu share the same terrace, we let ibis guests to use Novotel's pool according to their wishes with fee. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

One day stop in Instanbul

Customer review rating 5.0/5

Andrii Business - 25/08/2021 Confirmed reviews ALL

Great food, friendly staff, nice location

Dear Andrii H., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations and you have enjoyed the friendliness of our team members, our location and food and beverage services during your stay. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Eray Dursun Hotel Manager
Customer review rating 2.5/5

Anonymous Solo - 26/07/2021 Confirmed reviews ALL

Was not as pleasant as I expected

Dear Amar Ahmed Ali A.,, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way. We are sure your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services. Sincerely, Hotel Management

Well located and great atmosphere, yet lacks the professionalism and hospitality attitude.

Customer review rating 3.0/5

Owais W. A. Solo - 24/07/2021 Confirmed reviews ALL

Asked for an access for the pool as a gold member and was granted access by Mr. Murat with his kindness and professionalism, went to the pool and the lifeguard didn’t allow me to use it as he is out of TOWELS! Saying that they only have 20 minutes prior closing, which was another unprofessional act and treat. Really was disappointed, and I knew after couple of conversations with Mr.Murat that as a gold member I don’t have access to the pool but it was a good gesture from him to offer a complimentary access which the main reason to give 6 out of 10 rather a 3 rate! It’s worth mentioning that the front desk staff were very nice and try to handle couple of cases with calmness but couldn’t satisfy all the requirements such as sharing a detailed invoice for the stay to keep in my records. Seray from the front desk staff was great and welcoming and promised to share an invoice with full details as she will be reaching out to her colleagues who knows how to do it. Overall, if it wasn’t for Murat & Seray, a my experience would have been worst and worst!

Dear Owais a., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way. For the issues you have mentioned in your comment, we are going to contact with you during the day today. We would love to receive detailed information so we can prevent any kind of future occurrence. We are sure your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services. Sincerely, Hotel Management

Great stay at this Hotel.

Customer review rating 5.0/5

Jason V. Business - 30/05/2021 Confirmed reviews ALL

Very Nice and Great Hospitality

Dear Jason L., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Eray Dursun Hotel Manager

Have a nice view in overall...

Customer review rating 4.5/5

Oscar G. Friends - 26/05/2021 Confirmed reviews ALL

Honestly, it's amazing experience your staff are hospitable and very kind and nice accommodation especially the foods I like a lot, hoping that I can go back and stay again in your hotel thank you very much...

Dear Oscar g., First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Eray Dursun Hotel Manager

Excellent Service

TripAdvisor rating 5.0/5

EssaAljaberi 04/02/2020 TripAdvisor review

The service was wonderful and the staff was very friendly and polite. The room was very clean and nice. Also I got a verity of food in the breakfast, lunch and dinner from the beautiful food area. I highly recommend the staying in this hotel. Thank you İBIŞ Hotel Staff.

Dear EssaAljaberi, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive for our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed our food and beverage services. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us and other travelers. We are looking forward to welcoming you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, ibis Istanbul Zeytinburnu Management

Brilliant stay

TripAdvisor rating 5.0/5

andydunx2020 Couples - 06/01/2020 TripAdvisor review

The service was excellent. All the hotel staff we met were extremely polite, helpful and kind. The breakfast was delicious. The standards of customer care are very high and the staff are a credit to the business.

Dear andydunx2020, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, ibis Istanbul Zeytinburnu Management

best for the price !

TripAdvisor rating 5.0/5

tavimoise Family - 23/07/2019 TripAdvisor review

best price for the service provided. parking available and free of charge. cleanliness could be improved (especially under the sofa) Novotel pool for 10 euro for adults and 5 euro for children per day

Dear Tavimoise, WOW! We appreciate for your time to review your flawless experience with other travellers at TripAdvisor. It is simply summary of service philosophy. I am going to share that beatiful words of yours with all my team and do a celebration. It is going to be a great pleasure for us to welcome you again at your home Novotel Istanbul Zeytinburnu in the nearest future Best Regards, Erhan Laçin General Manager

Stay in a messy and melty place.

TripAdvisor rating 1.0/5

dawidsfffff Business - 12/05/2019 TripAdvisor review

I would not reccomend this hotel. Facilities are dirty. A lot of melt is inside the bathroom/in the shower. Toilet was in bad condition with a lot of stains with urine. Hotel staff as maid are very offensive, they are ignoring "do not disturb" plates on the door.

Dear Dawidsfffff, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. As we were %100 sure that your room was spotless clean, it is sad for us too see your experience has not met your expectations. We are also very suprised to see your negative review about the staff member, after you mentioned during your check out everything was more than expected. We thank you again for sparing your precious time and sharing your suprising review with us. Best Regards, Erhan Laçin General Manager

Great place, great view

TripAdvisor rating 5.0/5

happyozmite Friends getaway - 09/05/2019 TripAdvisor review

Staff terrific, especially Can and Ali on front desk. Service all round most helpful, polite and friendly.Food wonderful, tasty and inexpensive at hotel. Room was great with a fabulous view of the sea. Shuttle to Sultanahmet from hotel, good. If using taxis get hotel to organise.

Dear NorthStar36389092410, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better and better constantly. We are very glad to hear that you have enjoyed our location, our staff, Food&Beverage and hotel services during your stay. We assure you we are going to share your kind words at first with Mr.Ali, Mr. Can and then with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

Marvelous

TripAdvisor rating 5.0/5

DrMKH25 Family - 06/03/2019 TripAdvisor review

Great staff, excellent service, very friendly and professional. Nice view, convenient location. Shuttle services from and to the hotel. Well equipped and excellent facilities. Good for business and for leisure.

Dear DrMKH25, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed the quality of service, the friendliness of our team members, location and our shuttle service during your stay. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us and the other travelers. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Nice place in front of the Bosphorus

TripAdvisor rating 4.0/5

ugomez Business - 05/11/2018 TripAdvisor review

Is a very nice and clean hotel in front of the Bosphorus, very close to the Ataturk airport and city downtown. The staff is friendly at concierge and check in desk, but unfortunately they are not friendly at all at the bar/restaurante, that's is a pitty.The hotel has only 2 elevators for 7 floors and 210 rooms, sometimes you need to spend several minutes, up to 15, waiting for elevator and when we asked for scalator they said that was not possible to use them.

Dear Ugomez, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed our staff's friendliness. Also please rest assured that we are going to share the issues you have mentioned in your comment with the related departments at first and then with all our team members. All the necessary actions will be taken as soon as possible in order to prevent any kind of future occurrence. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective and kind thoughts with us and the other travelers. We are looking forward to welcoming you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services. Sincerely, Erhan Laçin General Manager

A pleasant experience

TripAdvisor rating 4.0/5

Vivek D Solo travel - 10/10/2018 TripAdvisor review

I primarily selected this hotel due to its location in the airport (Ataturk Airport) area of Bakirkoy/Zeytinburnu as I wanted to be close to the airport as my flight was due to land at 0400 so I wanted to make sure I could get to the hotel quickly to sleep. I also wanted a hotel near the sea and on the main road from the airport to the city centre and this airport was in such a location with great views over the Sea Of Marmara which was quite soothing and with easy access to Sultanahmet (the old city) and the city centre. This hotel was very reasonably priced which was especially important given the fact that I was only going to get to use the room for a few hours before having to check out (another bonus in my case was that after staying at this hotel I was due to stay with family at the Radisson Blu Atakoy which was next door so this was handy as it was a short walk away). Another good thing is that Galleria Atakoy Mall (I believe its Istanbul (or Turkey's) first mall) and Atakoy Marina are close by too meaning that there are many nice places to eat, shop etc. I was greeted by a very friendly staff member called Eflatun who checked me in very quickly. The room was a typical Ibis room ie small, quite basic but it adhered to typical Ibis standards of good standard of cleanliness - all I need was a clean room to sleep in for a few hours and this was perfect. The only issue I had was with queue for check out - although it was not long (I was the next person) it took long to be served although once it was my turn I was processed in a few seconds which was good.

Dear Vivekdesai, First of all we would like to thank you for choosinf ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations. We are actually thrilled by the wonderful explanatory review you have left for us and especially for the other travelers which is almost giving the vision of your stay on everybody's minds. We also are very happy that you have found our location convenient and close to Galleria Shopping Mall which is the first shopping mall of Istanbul as you said. We assure you we are going to share your comment with Mr. Eflatun at first and then with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. We are looking forward to welcoming you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Avoid!

TripAdvisor rating 1.0/5

hozby Family - 07/02/2018 TripAdvisor review

We had two one night stays here last week and we hated it on both occassions. The rooms are very small and depressing, furniture and bathrooms need renovating, check in takes ages even at night time, the extra bed in the room has a terrible design with about 20cm of wooden frame covering the top of the bed resulting with a number of injuries on my son throughout the night! Rooms are not sound proof and the hotel switches off the room key access on the elevators at night time, allowing "special guests" in to the hotel which is not a sound you want nextdoor when you are staying with young children in the room! Although this has nothing to do with the hotel, the major construction / roadworks outside the hotel means you have to take a very long detour to get to the hotel.

Dear Hayal, First of all, we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. Unfortunately, we have been informed by your comment that your experience was not meeting your expectations. We sincerely apologize for the problems which you have faced because of the technical states. We assure you, we are going to inform all our staff and especially related departments and team members about your comment and unfortunate experience and take necessary actions and make needed betterment immediately. It is very important for us to receive our precious guests' comments about our hotel in order to improve our service quality in a better way everyday and we work hard for it. For this reason, we would like to thank you again for sharing your honest thoughts with us. They are going to serve as a guide for us to have a new perspective about how we can serve better our guests. We sincerely hope that you can give us a chance to welcome you again and make you complete your accommodation with a smile on your and your family's face. Warmest Regards. Ahmet Yavuz General Manager

Excellent stay in Istanbul

TripAdvisor rating 5.0/5

georgiosk496 Couples - 30/08/2017 TripAdvisor review

Evrything was excellent. A girl at reception [ Birgul ] was very helpfull and polite. Thank you Birgul. There is a shuttle from the hotel to Aya Sofia and its very practical and cheap. In this hotel there is free underground parking, very safe.

Dear georgiosk496, We very much appreciate your comments regarding your stay at the İbis Istanbul Zeytinburnu. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again at the Ibis Istanbul Zeytinburnu. Sincerely, Ahmet Yavuz General Manager

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