Great food, friendly staff, nice location

Was not as pleasant as I expected

Asked for an access for the pool as a gold member and was granted access by Mr. Murat with his kindness and professionalism, went to the pool and the lifeguard didn’t allow me to use it as he is out of TOWELS! Saying that they only have 20 minutes prior closing, which was another unprofessional act and treat. Really was disappointed, and I knew after couple of conversations with Mr.Murat that as a gold member I don’t have access to the pool but it was a good gesture from him to offer a complimentary access which the main reason to give 6 out of 10 rather a 3 rate! It’s worth mentioning that the front desk staff were very nice and try to handle couple of cases with calmness but couldn’t satisfy all the requirements such as sharing a detailed invoice for the stay to keep in my records. Seray from the front desk staff was great and welcoming and promised to share an invoice with full details as she will be reaching out to her colleagues who knows how to do it. Overall, if it wasn’t for Murat & Seray, a my experience would have been worst and worst!

Very Nice and Great Hospitality

Honestly, it's amazing experience your staff are hospitable and very kind and nice accommodation especially the foods I like a lot, hoping that I can go back and stay again in your hotel thank you very much...

The service was wonderful and the staff was very friendly and polite. The room was very clean and nice. Also I got a verity of food in the breakfast, lunch and dinner from the beautiful food area. I highly recommend the staying in this hotel. Thank you İBIŞ Hotel Staff.

The service was excellent. All the hotel staff we met were extremely polite, helpful and kind. The breakfast was delicious. The standards of customer care are very high and the staff are a credit to the business.

best price for the service provided. parking available and free of charge. cleanliness could be improved (especially under the sofa) Novotel pool for 10 euro for adults and 5 euro for children per day

I would not reccomend this hotel. Facilities are dirty. A lot of melt is inside the bathroom/in the shower. Toilet was in bad condition with a lot of stains with urine. Hotel staff as maid are very offensive, they are ignoring "do not disturb" plates on the door.

Staff terrific, especially Can and Ali on front desk. Service all round most helpful, polite and friendly.Food wonderful, tasty and inexpensive at hotel. Room was great with a fabulous view of the sea. Shuttle to Sultanahmet from hotel, good. If using taxis get hotel to organise.

Great staff, excellent service, very friendly and professional. Nice view, convenient location. Shuttle services from and to the hotel. Well equipped and excellent facilities. Good for business and for leisure.

Is a very nice and clean hotel in front of the Bosphorus, very close to the Ataturk airport and city downtown. The staff is friendly at concierge and check in desk, but unfortunately they are not friendly at all at the bar/restaurante, that's is a pitty.The hotel has only 2 elevators for 7 floors and 210 rooms, sometimes you need to spend several minutes, up to 15, waiting for elevator and when we asked for scalator they said that was not possible to use them.

I primarily selected this hotel due to its location in the airport (Ataturk Airport) area of Bakirkoy/Zeytinburnu as I wanted to be close to the airport as my flight was due to land at 0400 so I wanted to make sure I could get to the hotel quickly to sleep. I also wanted a hotel near the sea and on the main road from the airport to the city centre and this airport was in such a location with great views over the Sea Of Marmara which was quite soothing and with easy access to Sultanahmet (the old city) and the city centre. This hotel was very reasonably priced which was especially important given the fact that I was only going to get to use the room for a few hours before having to check out (another bonus in my case was that after staying at this hotel I was due to stay with family at the Radisson Blu Atakoy which was next door so this was handy as it was a short walk away). Another good thing is that Galleria Atakoy Mall (I believe its Istanbul (or Turkey's) first mall) and Atakoy Marina are close by too meaning that there are many nice places to eat, shop etc. I was greeted by a very friendly staff member called Eflatun who checked me in very quickly. The room was a typical Ibis room ie small, quite basic but it adhered to typical Ibis standards of good standard of cleanliness - all I need was a clean room to sleep in for a few hours and this was perfect. The only issue I had was with queue for check out - although it was not long (I was the next person) it took long to be served although once it was my turn I was processed in a few seconds which was good.

We had two one night stays here last week and we hated it on both occassions. The rooms are very small and depressing, furniture and bathrooms need renovating, check in takes ages even at night time, the extra bed in the room has a terrible design with about 20cm of wooden frame covering the top of the bed resulting with a number of injuries on my son throughout the night! Rooms are not sound proof and the hotel switches off the room key access on the elevators at night time, allowing "special guests" in to the hotel which is not a sound you want nextdoor when you are staying with young children in the room! Although this has nothing to do with the hotel, the major construction / roadworks outside the hotel means you have to take a very long detour to get to the hotel.

Evrything was excellent. A girl at reception [ Birgul ] was very helpfull and polite. Thank you Birgul. There is a shuttle from the hotel to Aya Sofia and its very practical and cheap. In this hotel there is free underground parking, very safe.