ibis budget Manchester Salford Quays

ibis budget Manchester Salford Quays 2 stars

Customer review rating (ALL Rating) 3.9/5 1,534 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • An ALLSAFE Clifton certified hotel

  • 'Grab and go' 24hr refreshments

  • Free fibre WiFi

  • Private 3rd party not secured car park £8/night, operates on a first come, first served basis.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Manchester Salford Quays

19 Trafford Road, Salford
M5 3AW MANCHESTER
United Kingdom

GPS:53.469725, -2.282585

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,534 reviews

TripAdvisor Rating  3.5/5  2,391 reviews

Simple no fuss hotel

TripAdvisor rating 3.0/5

grahamb611 Business - TripAdvisor review

This is a simple hotel, but on the whole it’s good! Great location, although parking can be an issue as there is not enough space for all the cars, which is an issue! The staff are friendly on arrival and the hotel is clean! There is food and drink available via reception and an area where you can drink it or eat it. The rooms are simple and well appointed. No fuss, clean and simple.

Location excellent

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Rates were too high when compared to other properties of equal budget scale. It was almost equal to moderate hotel budget scale

Great location for Media City with clean rooms.

Customer review rating 2.0/5

Helen Business - Confirmed reviews ALL

The hotel was situated in excellent location to nearby tram line into Media City & Manchester City Centre, as well as a small shop & pub nearby. The room was clean & had the basic things you need for a night or two (towels, linen, soap). There was a big lack of plug sockets in the room - there was 1 by the TV, but not close to the bed or a mirror. It was however sufficient for 2 nights that I spent there. The friendliness of the staff members varied alot. A very helpful guy checked us in but other times we were not greeted well, and felt they were quite rude.

DO NOT BOOK THIS HOTEL IF YOU HAVE A BABY NEEDING A TRAVEL COT!!

TripAdvisor rating 1.0/5

Tartangmc Families - TripAdvisor review

We stayed here for our trip to Manchester on the 15th July 2022. To say this was the worst experience I’ve ever had at a hotel is an understatement. Firstly we requested a travel cot for our 1 year old. The room didn’t contain a cot however they stated he could sleep in a bunk bed, a 1 year old. Secondly we complained that there was no cot and around 10 minutes later a member of the staff arrived at the door with a laundry cart and stated that they didn’t have a travel cot and we were to put the baby in the cart for the night. I thought this was a joke but no she was deadly serious. We requested to speak to a manager and he arrived a short time later with a travel cot and single bed sheets. I asked him where the fitted sheets were for the cot and he stated that they do not own fitted sheets and that they always use these single bed sheets. I then spent the next 20 minutes explaining to the manager why I wasn’t putting my child’s life at risk. We then left the hotel and we’re told we would get a refund. They refunded half of the initial payment and then took it back around 7am the following morning and dispute numerous requests refused to push through our refund until the 2nd of August. Since then I have been in contact with another manager Nia Gizlane who basically couldn’t care less and it seems is doing nothing to change the hotels policy. I’ll repeat from the title DO NOT BOOK YHIS HOTEL IF YOU HAVE YOU G CHILDREN.

Charged twice for my room and nightmare trying to get refunded!

Customer review rating 0.5/5

Ms B. Business - Confirmed reviews ALL

This hotel charged me twice for my room! Tried numerous times to call and chase by email but very slow response. Terrible customer service.

Dear EMILY B., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Can you send me an email with all details to the following email h6… and I will personally follow up with your case Sincerely, Ghizlane Nia Assistant General Manager

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Other web-users rate our hotel

  • 1,086 reviews 8.3/10 Location
  • 1,926 reviews 5.2/10 Room
  • 1,412 reviews 8.3/10 Service
  • 41 reviews 7.8/10 WiFi
  • 1,097 reviews 3.5/10 Comfort
  • 936 reviews 6.4/10 Cleanliness
  • 656 reviews 6.6/10 Value
  • 372 reviews 5.1/10 Breakfast

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