Novotel Nha Trang

Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.7/5 554 reviews

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Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

Telephone +84 258 6256 900

Fax +84 258 6256 901

  • LIEN TINH BUS STATION:  LIEN TINH BUS ST

  • By plane

    CAM RANH Airport At 35km / 21 miles - Shuttle paying

GPS:12.237973, 109.196581

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. Plan your next major event with Novotel. We feature modern facilities, expert planners and the courteous, personalized service the brand is known for. Novotel's catering and event teams are available 24/7 for galas, meetings, weddings and more.

Room descriptions and layouts

1 

meeting room

From 1 to 0 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  554 reviews

TripAdvisor Rating  4.5/5  2,276 reviews

Certificate of excellence 2022

Convenience location and easy accessable

Customer review rating 4.0/5

Erick L. C. H. Couples - Confirmed reviews ALL

The transportation pick up are not up to standard as welcome board are on urgly A4 paper without hotel logo; can't even notice that. Room service girl just walk in to the room despite askinh her waiting outside the room. Checking out experience are disaster as the staff are not clear the charges, when asked for charge summary from Opera she can't provide and keep repeating show me the same invoice. The billing invoice too complicated. Breakfast food are cold for hot item and the quality are normal. Room Service Phố is good .

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately the experience you described does not represent the level of service my team aims to provide. I will personally review the manning coverage at the concierge and front office to ensure that remedy actions are taken to improve our overall of services at arrival and departure. It is through feedback such as yours about the transportation that we are able to improve the quality of our services to better meet the needs of our guests. Our quality manager has been noticed and requested for immediately check with supplier. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problems and prevent future occurrence. I do hope we will have the opportunity to welcome you back at Novotel Nha Trang and be able to give you a more impressive arrival experience Sincerely, Phuong Nguyen General Manager

Customer review rating 3.5/5

Thuy H. Friends - Confirmed reviews ALL

We need the Service is better here

Dear Ms. Thuy, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. We acknowledged your comment regarding to our service as conversation on the phone, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are very important to us as we will communicate them to the concerned departments in order to provide better service and prevent further discomfort for our guests. Once again, we thank you very much for sharing your concerns. we thank you very much for sharing your concerns forward to welcoming you again soon at Novotel Nha Trang. Sincerely, Nguyen Anh Tuan Front office manager

Beautiful ocean view

TripAdvisor rating 4.0/5

novicejourneyman Couples - TripAdvisor review

Good points about the hotel: • big room with a split-level sitting area (not suitable for those with mobility difficulties) • huge balcony to laze around and look out to the beach and the sea. • walking distance to food places and shopping malls. • comfortable beds, clean linen, and adequate amenities. • sunken bath in the bathroom (may not be suitable for those who have trouble climbing down the 2 steps into it) • very good customer service. Not so good points: • have to cross a busy main street to get to the beach, in fact, all the hotels on this popular stretch are located opposite the beach, and guests just have to brave the busy street to get to the hotels’ allocated section of the beach with hotels’ own deck chairs. • because of the street, the balcony can get pretty noisy with traffic.

convenient located

Customer review rating 4.0/5

N. X. H. Solo - Confirmed reviews ALL

excellent view and easy approach beautyful beach

Dear Mr. Xuan h., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. I thank you very much for sharing your enjoyable experience with us. Your comments are very important to us as we will communicate them to the concerned departments in order to provide better service and prevent further discomfort for our guests. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon. Sincerely, Phuong N. General Manager

Convenient but Busy

Customer review rating 3.5/5

Jon Business - Confirmed reviews ALL

Stayed for business, but it was holiday time and there were a lot of local tourists.

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Other web-users rate our hotel

  • 85 reviews 10/10 Location
  • 126 reviews 8.9/10 Room
  • 125 reviews 9.1/10 Service
  • 5 reviews 2.9/10 WiFi
  • 42 reviews 8.9/10 Breakfast
  • 36 reviews 7/10 Cleanliness
  • 25 reviews 7.3/10 Food
  • 8 reviews 5/10 Pool

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