Pullman ZamZam Makkah Hotel
5 stars
Customer review rating
4.1/5
10,841 reviews
ALLSAFE approved hotel

Hotel extras
Moments away from Al Masjid Al Haram, and The Holy Kaaba.
Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.
Spacious Rooms & Suites.
Complimentary Wi-Fi
Adjoined with Shopping Arcade featuring a huge variety of International brands.
Check-in from 17h00
Check out up to 12h00
Paying
Hotel location
Pullman ZamZam Makkah
Abraj Al Bait Complex
King Abdel Aziz Endowment
21955
makkah
saudi arabia
Check-in from 17h00
Check out up to 12h00
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SAPTCO : Jeddah Bus Station
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By plane
KING ABDULAZIZ INT At 85km / 52.82 miles - Shuttle paying
GPS :21.419314, 39.824662
Our accommodation(s)
1,300 elegant and luxuriously furnished rooms/suites offer you an incredibly comfortable stay with a peaceful atmosphere for the religious or spiritually inclined. All rooms feature international plugs, satellite television and Internet access.
Our restaurants and bars
AL YASMINE
Type of cuisine: International
The international buffet restaurant - Al Yasmine - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience
Lunch
12:30 - 15:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Dinner
19:30 - 23:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
A very poor service
894islams 20/01/2021 TripAdvisor review
First of all i booked through my Accor account and at check in they upgrade me to a suite but it was terrible the smell or rotten carpet can’t be withstand and then i request to have my booked room without any upgrade and have the benefit of my silver membership, they change the room and informed me that my reservation is with the classic member and i had no benefit and the problem didn’t solved till i called accor To see the breakfast it is horrible even no fruit in the buffet this hotel should be banned from ur brand
Good hygiene
Wael M. Families - 18/01/2021 Confirmed reviews ALL
Good stay when it’s compared in distance to haram
Worn out and medicore service
Kizza12120148 16/01/2021 TripAdvisor review
Horrible sleep due to loud Saudi neighbors, poor sound insulation and lumpy, old mattresses. Understaffed means long queues at check-in and slow breakfast and housekeeping. Please leave empty rooms between interconnecting rooms to avoid disturbances especially when the hotel is so empty
Well located
Mohammad A. N. Families - 15/01/2021 Confirmed reviews ALL
Avoid connected rooms
Average
Q Families - 15/01/2021 Confirmed reviews ALL
Standards have dropped. Mattresses are old, lumpy and uncomfortable. Bathroom products are cheap and don't smell nice. Breakfast service was below standard. Worst of all were the loud locals in the next room that were shouting away until 3am in the morning causing our family to lose sleep. Water temperature in the shower went from hot to cold in and back throughout the shower experience. Customer service didn't answer the phones to allow us to complain about this. If the hotel is so empty, leave empty rooms between occupied rooms to avoid this possibility.
Our most recent 20 reviews
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