ibis Tunis 3 stars

Customer review rating (ALL Rating) 4.2/5 632 reviews

Hotel extras

  • A 15-minute drive from Tunis-Carthage Airport

  • Private covered parking

  • Free Wi-Fi

  • All rooms are non smoking

  • Laundry and ironing services

ALLSAFE approved hotel

Hotel location

ibis Tunis

Rue de Syrie
1002 TUNIS
Tunisia

GPS:36.811509, 10.183864

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

WOK & CO

Mix genres. A kitchen without borders in a definitely contemporary décor. Choose your products and create your menu: Everything is cooked in the wok in front of you

Our accommodation(s)

At Ibis, we do everything to make sure you sleep soundly and feel at home. Spacious, warm and modern rooms... The Ibis rooms definitely have it all.

Room

Room with a double bed featuring the new bedding

  • 2 persons
  • 17 / 182 sq ft
  • Bedding 1 x Double beds
  • Views: City View or Courtyard View
  • Accessible room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  632 reviews

TripAdvisor Rating  4.0/5  521 reviews

Nothing..

Customer review rating 1.0/5

A A. Friends - Confirmed reviews ALL

Everything was disappointed except the housekeeping. I just was wondering why they couldn’t smile!!!

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

The staff members are kind but the facilities are week

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The staff members are very friendly and kind. However, the shower temperature is unstable, the wifi is sometimes week (especially at night) and the elevator works only one.

Dear Guest, Thank you for choosing Ibis Tunis and for sharing your comments. Your feedback is very important to us because the feedback from our customers always helps us improve our services. We are working to get the best customer satisfaction and it seems that this time we have not reached it. We are sorry for any inconvenience. Once again, we thank you for the time you spent with us. It will be a pleasure to see you again soon. Best regards, Bien cordialement, Mohamed TRABELSI Directeur Général

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Well located, but some issues with the temperature of the shower (very difficult to fix hot water)

Dear Mme S., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Very good

Customer review rating 5.0/5

Saad O. Business - Confirmed reviews ALL

amazing

Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Ibis hotel.We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manager

Good stay

Customer review rating 4.5/5

G. S. Solo - Confirmed reviews ALL

Well located

Dear Mme G., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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Other web-users rate our hotel

  • 74 reviews 8.3/10 Location
  • 172 reviews 5.9/10 Room
  • 267 reviews 8.5/10 Service
  • 13 reviews 7.9/10 WiFi
  • 104 reviews 6.4/10 Cleanliness
  • 72 reviews 7.1/10 Breakfast

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