Novotel Tunis 4 stars

Customer review rating (ALL Rating) 4.4/5 557 reviews

Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

ALLSAFE approved hotel

Hotel location

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

GPS:36.811634, 10.184235

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

13 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  557 reviews

TripAdvisor Rating  4.0/5  494 reviews

Good stay

Customer review rating 4.0/5

Abdelwaheb B. Business - Confirmed reviews ALL

There is noise problem in the room, because of air conditioner motor, I had some difficulty to sleep. Beside that, all is well. Thank you

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel., we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

good stay

Customer review rating 4.0/5

Andrea Business - Confirmed reviews ALL

everything's OK

Dear Guest, We thank you for your positive feedback and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings. Sincerely, Mohamed TRABELSI General Manager

Well located, good stay

Customer review rating 4.0/5

Alessandro A. Business - Confirmed reviews ALL

The Hotel is perfectly located. Near City Center and not far from the Airport where I had to go every day for my business. The room where spacious and clean. Nothing to complain. The staff was nice and welcoming. The only thing I didn´t like is that I booked a pick up at the Airport and I had to call twice and wait 45 minutes before someone finally brought me to the Hotel. And they charged 40TNS for that!

Dear Mr A., We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Fantastic experience

Customer review rating 5.0/5

Kalam L. Families - Confirmed reviews ALL

I arrived on 24/12 and had a wonderful buffet dinner (the best in Tunisia I would say) that night in Novotel (du lac). That’s how I started my stay perfectly. All staffs in Novotel (Tunis) are very nice and helpful. From cleaning ladies to manager, all chefs, front desks, security guards, all of them are really good. I have to especially thank Mr. Khalil M. for arranging my booking and check in/out. He’s very responsible and extremely helpful. He deserves a promotion.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Disappointing

Customer review rating 1.5/5

Daniel B. Business - Confirmed reviews ALL

I stayed various times at Novotel and this stay was not satisfactory. The room had coffee and tea supply but neither a coffee machine nor a water boiler. Flushing of the toilet was defect on one side and the floor was damaged at one spot below the carpet which you felt with your feet. The musician at the restaurant was great which upgraded the rating from 1 to 3.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 65 reviews 8.7/10 Location
  • 134 reviews 6.5/10 Room
  • 212 reviews 9.1/10 Service
  • 5 reviews 7.7/10 WiFi
  • 80 reviews 7.9/10 Food
  • 60 reviews 8.7/10 Cleanliness
  • 58 reviews 6.5/10 Breakfast
  • 14 reviews 4.7/10 Wellness Area

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