Sofitel Dubai Jumeirah Beach Hotel 5 stars

Customer review rating 4.6/5 15,486 reviews

ALLSAFE approved hotel

Sofitel Dubai Jumeirah Beach
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+ 22 Services

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence
The Walk, Dubai
473 828 dubai
united arab emirates

Tel: +97144484848

Fax: (+971)4/4328450

Check-in from 15h00

Check out up to 12h00

  • Jumeirah Beach Residence 2 :  Jumeirah Beach Residence 2

  • By plane

    AL MAKTHOUM At 15km / 9.32 miles

  • By plane

    DUBAI INTERNATIONAL At 33km / 20.51 miles

GPS :25.075315, 55.131415

Exhibition centre

  • CONVENTION CTY 17.0 km / 10.56 mi
  • DUBAI WORLD TRADE CENTER 25.0 km / 15.54 mi
Exhibition centre

Your meetings and events

Magnifique Meetings features a well-equipped business centre and one entire floor dedicated to business facilities: there are five meeting and function rooms including the 400-capacity Grand Ballroom.Conveniently located at The Walk, Jumeirah Beach Residence is close to central business hubs; Jebel Ali Free Zone, Dubai Media City and Dubai Internet City. Accessibly next to Dubai Tram Station JBR 2 and a 10-minute walk to DMCC Metro Station.All meeting rooms are located on the same floor and offers ballroom that can be divided into two spaces and personal meeting with the Chef for customised menus.

Room descriptions and layouts

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

  • Syndicate rooms

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Within the 31-storey building the hotel has 444 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 2 Opera Suites. Each room has a private balcony with views across the Arabian Gulf.

SUPERIOR ROOM, 1 King bed, partial seaview, pool access, balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Partial Sea View, Pool Access, Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, seaview, pool access, balcony

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY CLUB ROOM, Club Millésime Access, 1 King Bed, partial seaview, balcony

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

A.O.C. INTERNATIONAL BUFFET

Type of cuisine: Mediterranean

A.O.C serves French and International buffet offering diverse cuisines prepared at live cooking stations with their weekly themed nights and Friday Brunch. Their outdoor terrace offers expansive sea views over the Gulf.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLANTATION BRASSERIE

Type of cuisine: Mediterranean

Plantation Brasserie, Bar & Terrace presents a taste of French and Mediterranean cuisine. Offering an à la carte menu that can be perfectly combined with a wide selection of sophisticated beverages are served in this nature-inspired setting.

Menu (PDF)

Lunch

12:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INFINI POOL LOUNGE

Non contractual photo

The Infini Pool Lounge, next to the sea-view pool, epitomises Dubai at its best: sunset views across the Gulf, relaxed surroundings amidst palm trees and optimum levels of service to enjoy the lively atmosphere, drinks and light meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

15,486 reviews

tripadvisor

TripAdvisor Rating 4.5/5

8,779 reviews

Amazing experience

Customer review rating 5.0/5

Mehvish A. Couples - 01/03/2021 Confirmed reviews ALL

Our experience was exceptional at Sofitel. I have also left a trip advisor review about it. Mohammad was an exceptional host, and went out of his way to make us feel comfortable and welcomed.

Dear Mehvish A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Excellent staff

Customer review rating 4.0/5

Emil S. Couples - 27/02/2021 Confirmed reviews ALL

Overall experience was very good. Positive things: excellent staff - friendly and helpful, food - good taste and plenty, breakfast - just amazing, location - JBR and Marina are just wonderful. Negative things: decor - rooms are tired and need some sprucing up, swimming pool - way too small for the size and level of the hotel. Overall the stay was comfortable. Once again thumbs up for wonderful staff.

Dear S., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. We are currently in a process of refurbishment looking forward to accommodate you in a better room in the near future. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Perfect location and great stay

Customer review rating 4.5/5

Henri Couples - 22/02/2021 Confirmed reviews ALL

Friendly staff in a very good location.

Dear Henri B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

I highly recommend !

TripAdvisor rating 5.0/5

Olivia S 21/02/2021 TripAdvisor review

I really want to thanks all the employees for taking care of my family and I like their own family member ! Everything is perfect, dont hesitate :) Clean, kind, great food & location Thank you for this really good expérience. See you soon ! Olivia

Dear Olivia S, First and foremost we would like to thank you for choosing Sofitel Jumeirah Beach hotel for your visit to Dubai and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. It is a pleasure to read that you had an amazing time with us. We are glad you enjoyed our Food, location and all of the facilities we offer. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Yours Sincerely, Santo Benidin Guest Experience Team

Fabulous Overall

Customer review rating 5.0/5

Bakhomious Couples - 17/02/2021 Confirmed reviews ALL

The stay was great. The staff were very helpful. The room was spacious and amazing and anything we asked for we got at a glimpse. Will be staying at the hotel again

Dear Meina B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

The reception was very good and helpful

Customer review rating 5.0/5

Theyab Families - 17/02/2021 Confirmed reviews ALL

It was a great experience to be in the hotel and the facilities and location it was very good

Dear Theyab A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Well located, great sense of hospitality and professionalism.

Customer review rating 5.0/5

Mina M. Families - 10/02/2021 Confirmed reviews ALL

A great place you could spend your weekend! From the moment we stepped in the hotel we felt the warm welcome greetings and hospitality. Ali from the front desk was really a great person, aside from his warm welcome, we gave us an room upgrade to a full sea view room. The located of the hotel is amazing, just in the center of JBR, walking distance to anywhere around. Even though the facility had no pvt beach, but the hotel gave us a beach kit with an umbrella included, which we used on the JBR public beach. The room space was decent, although the toilet was a bit small that regular hotels. But over all experience was amazing and we will be back again for sure!

Dear M., We very much appreciate you taking the time to share your comments about your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback! I will share this with our team and I am sure that it will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. I would like to ask you for a few more minutes of your time and request you to kindly share the 5* feedback about your stay on our TripAdvisor page. This will be very rewarding and encouraging for our Ambassadors! The team will be delighted to see your comments posted online! You can leave your 5 star comments on the following link: https://www.tripadvisor.com/UserReviewEdit-g295424-d13…-e__2F__Hotel__5F__Review__2D__g295424__2D__d13…__2D__Reviews__2D__or20__2D__Sofitel__5F__Dubai__5F__Jumeirah__5F__Beach__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Sofitel_Dubai_Jumeirah_Beach-Dubai_Emirate_of_Dubai.html We look forward to welcoming you back soon to create some more memorable moments for you! Kind regards, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Not a Sofitel experience

TripAdvisor rating 3.0/5

869sergeyb 05/02/2021 TripAdvisor review

The hotel did not have its own beach, so it was necessary to go to the public beach and rent loungers (the hotel provided towels, bag, and beach mat) The gym equipment was rather dated (no TV signals at the screens of the treadmills and ellipse) The service was not personal (even information about the club lounge schedule they provided with appeal just dear guest) It was difficult to attract employees attention during the breakfast. I had to look for the employee to make the order for extra coffee. In the room there was no information about hotel facilities (they removed the paper directory but did not implement QR codes. They use QR codes only for room service and restaurant menu). The hotel did not provide face masks. The hotel had a small swimming pool with a limited quantity of lounges. Because of the building construction, the sun came to the swimming pool area only after 1 pm Rooms on the low floors were not renovated. I stayed in renovated room, but there was dirty spots on the carpet and on the glass fence in the shower. The hotel had only 4 slow moving elevators and it was necessary to wait for a long time. Most of all I was impressed with communication with the hotel manager mr. Tushar. After my negative answer to his question about my enjoying the room, he just offered to appeal him if I need any assistance and went away.

Dear 869sergeyb, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at Sofitel JBR hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We have share your feedback with the relevant department for review and consideration. We appreciate if you may inform us directly in the near future and we will look for the best solution. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Sofitel Jumeirah Beach will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Yours Sincerely, Santo Benidin Guest Experience Team

Very nice hotel

Customer review rating 4.0/5

Bojena P. Friends - 03/02/2021 Confirmed reviews ALL

My experience was great as usual; it was annoying that the price per night at reception was triple the price on Booking.com which to me makes no sense, especially given the fact I have membership with you. Also definitely need to buy more heaters as it gets super chilly at night.

Dear Bozhena P., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Unexpected trip

TripAdvisor rating 4.0/5

FergusE_13 29/01/2021 TripAdvisor review

I was in the UK for Christmas and New Year and was meant to return to Singapore in January but Singapore cancelled my return approval due to the UK “variant”. So had to spend 17 days in Dubai before returning to Singapore. I picked the Sofitel as it was out of downtown (so away from crowds) and close to the beach and restaurants (and I have stayed in other Sofitels before). Great location and my room had a full sea view with balcony. As I was working, the desk set up was good with a comfortable chair. Decent sized room and very comfortable bed. Very friendly and efficient service from front desk, the restaurants and the housekeeping team. Good breakfast buffet. Three downsides: 1. Whilst the bathroom as a whole was well sized, the toilet cubicle was extraordinary... Instead of the toilet being on the back wall, it had been turned sideways to fit in a bidet which meant that it was very cramped getting in an out and sitting on it. Very weird... 2. The internet would briefly cut out from time to time which interrupted video/audio work calls. 3. The “business centre” is just a couple of desks off the lobby with PCs and a printer. However, there is no USB cable to print to the printer and I can’t log into a random computer to access work emails so couldn’t print from their PCs. Shouldn’t be a big deal to have a USB cable for the printers? Staff on duty, whilst charming, were not tech savvy.

Amazing Stay

Customer review rating 5.0/5

Arshad Couples - 24/01/2021 Confirmed reviews ALL

it was an unforgettable Experience with all services 10/10

Dear Arshad I., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Excellent service, clean

Customer review rating 5.0/5

Ax Couples - 21/01/2021 Confirmed reviews ALL

Beautiful place

Dear Alexander B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Very good location

TripAdvisor rating 5.0/5

tsipi2016 21/01/2021 TripAdvisor review

Located in Jumeirah, next to restaurants, bars and shops. The beach is in front of the hotel. All of the staff is particularly attentive, kind and polite. Breakfast is amazing, and lounge is good too.

Dear tsipi2016, Thank you for the great feedback of your recent holiday experience at Sofitel Jumeirah Beach Dubai, guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours Sincerely, Santo Benidin Guest Experience Team

Lovely Location

Customer review rating 5.0/5

M J. Couples - 20/01/2021 Confirmed reviews ALL

From arrival to the moment we depart everything was perfect.

Dear Maria J., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Well Located

Customer review rating 5.0/5

James Couples - 20/01/2021 Confirmed reviews ALL

We want to say a huge thank you to the Sofitel team, we was surprise with a small French cake in the room. Ravi did an excellent job daily. Front desk team always willing to help with all our queries Markus and Kiel was great. All of the team is doing excellent despite the mask on. We will come soon to try the new room with the spectacular view.

Dear colin s., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

well located

Customer review rating 3.5/5

Laura S. Business - 04/01/2021 Confirmed reviews ALL

the only thing that I would change is the dinner as I was not impressed at all. I mainly ordered room service in the evening because of this

Dear Ms. S., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. We will certainly share your experience with our culinary department and we look forward for improvement. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Return vacation at Sofitel JBR

TripAdvisor rating 2.0/5

Passport149641 03/01/2021 TripAdvisor review

Second stay in Sofitel JBR Beach, was expected to receive same service and attention based on my first stay last october 20 but this time was not the case unfortunatly. Special thanks to housekeeping and staff from lounge and restaurant. Foods were ok. Reception this time did not offered service as I expected as Accor Members. For sure will not book again in this hotel.

dangerous

TripAdvisor rating 1.0/5

78df2020 Business - 30/12/2020 TripAdvisor review

I've stayed one night in this hotel as ALL Diamond member. Due to my Diamond status I used the possibility to upgrade my room to upgrade to Suite. When I came home after two days I've got a serious fever. for one week. My docter gave me surgery against legionella bacteria. After this I got well. But take care. In this hotel they don't take serious care about this!

Suprime service and hospitality

Customer review rating 5.0/5

Ronen Couples - 27/12/2020 Confirmed reviews ALL

The staff was super friendly and helpful. We had an amazing time!

Dear Ronen L., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

Nice place

Customer review rating 5.0/5

Maha A. Solo - 24/12/2020 Confirmed reviews ALL

Nice experience

Dear Maha A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo S Benidin Guest Experience Team Sofitel Dubai Jumeirah Beach h6…

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